Residence Santa Barbara - Cefalù

Average rating:  9.5

Guest type: Family with young children

stayed in Nov 2006

We thought the photos and description of the hotel was wrong - everything was much BETTER than we could imagine! Big appartment, nice pool, excellent service, quiet at night, walking distance to Cefalu centre and beach, we loved it!

Guest name: Iben Axén, Sweden

Average rating:  10.0

Guest type: Family Group

stayed in Jun 2006

evrything was perfect,verry nice appartement,verry clean,the employees where verry friendly and helpfull.for me it was 100% oké . greetings from belguim.

Guest name: Rita Heyde, Belgium

Average rating:  3.2

Guest type: Not Specified

stayed in Aug 2004

This was disorganised chaos. I put in a call to the property manager for the Santa Barbara location (and as it turned out, a lot of other locations throughout Cefalu) two days before our visit as specified by the confirmation of booking instructions. He told me to call him once we had reached the outskirts of Cefalu, from where he would meet us and bring us to accomodation. Sounded good to this point. However when we arrived, we could not reach his phone, there was no messaging facility and the directions to the accomodation were so poor that we had no choice but to find a parking space (in the train station) and wait until we managed to connect with our man Massimo. After 30 minutes, we sucessfully rang through. At which point he informs us that he is at dinner, will not be with us for another 30 minutes and tells us to go to the main square, sit down and have a drink ....... and by the way, your original apartment is overbooked and he has found us a far nicer place in the middle of town.... At this stage, tempers were frayed, it was 10pm at night, hot and clammy and our will to be in Sicily was rapidly dwindling. At 10.25 Massimo arrives, gets a seriously cold reception and takes me to the apartment of his choice. Now, I have to say it was really lovely - but there was no apology for the wasted time, no explanation why hte late change of venue, no explanation why i had not been informed of this on the phone call 2 days beforehand. So if you want to take your chances on accomodation in Sicily, don't book the place with the pool in the mountains with the great views because you'll end up in an apartment in the middle of the (admittedly lovely) town in Cefalu. On the plus side - the apartment we did receive was a large one bed rather than a studio. It had excellent facilities (a/c, shower room, kitchen) and the bed sofa bed i have ever seen - which was good because we had two sets of friends who had to stay with us as their accomodation debacle did not work out

Guest name: CD, Ireland

Average rating:  3.3

Guest type: Heterosexual Couple

stayed in Apr 2004

The room was very cold, no normal Windows, Water in Shower just 10 Liters (warm). The Bed was a metallic piece wich was able to pull out.Afer booking there was more costs for towels an final cleaning. ( about 40 € )They give us an elektric heater after we asked. The heater had no legs and we have to install it over some cooking pots to get a thermal air moving.

Guest name: Rainer Frank, Germany

Average rating:  6.9

Guest type: Couple with children

stayed in Apr 2004

Great location! Some unexpected expenses. You only get one roll of toilet paper, no soap. The apartment was not really cleaned well. Staff was nice and accommodating. Beautiful views. Enjoyed the stay.

Guest name: Rebecca Boland, Italy

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Mar 2004

We spend a marvelous time at Cefalu. Thanks to Massimo & friends Ludger & Isa

Guest name: LK, Germany