Hotel Arlette beim Hauptbahnhof - Zurich

Average rating:  5.4

Guest type: Young couple

stayed in Jun 2008

It wasn't until we got here that we realised there was no air conditioning. Wouldn't suggest staying here in summer as you need to open the window to cool the room down but the noise throughout the night is constant so didn't get much sleep. Winter would be fine as the noise is minimal with the window shut. Otherwise, hotel was fine.

Guest name: RB, Australia

Average rating:  8.7

Guest type: Mature couple

stayed in May 2008

A top little Swiss style hotel within easy walking distance of the old city, the main railway station and tram stop and great eating and shopping spots. We thoughly enjoyed our 3 night stay and would definately stay again.

Guest name: AW, Australia

Average rating:  8.7

Guest type: Mature couple

stayed in May 2008

This is an excellent small hotel for a reasonable price (by Zurich standards). It is a good location, very near the train station but in completely respectable surroundings. The staff were very friendly and competent. The room was quiet, clean and comfortable. The location map is inaccurate; the hotel is much closer to the Bahnhof than shown on the map (that is, one block further south than shown).

Guest name: CE, USA

Average rating:  9.3

Guest type: Mature couple

stayed in May 2008

Zurich is pretty expensive, so this economically priced, well-located hotel is a real treasure. Our pleasant room was well-lit with both natural and electric light, and faced into large trees overhanging a quiet street. There are three quick ways to reach the hotel from the Hauptbahnhof -- none more than a 10-minute walk. A tram/bus terminus is also only a few minutes away, and the street houses several affordable restaurants, including Italian. Breakfast (strictly Continental, but delicious) is served until the civilized hour of 11; staff seemed uniformly pleasant and accommodating. A fine place for business or pleasure; we would definitely return.

Guest name: Susan O'Connor-Waxman, Canada

Average rating:  9.7

Guest type: Single traveller

stayed in May 2008

This was a great hotel located just 5 min walk from the train station. The staff was friendly and helpful and I was able to get into my room when I arrived at 11:00AM. The service and amenities were more than adequate for my brief stay and the price was very reasonable for a hotel in Zurich

Guest name: SF, USA

Average rating:  6.4

Guest type: Mature couple

stayed in May 2008

Convenient for station, quiet street, easy walk into town centre.

Guest name: SF, United Kingdom

Average rating:  7.9

Guest type: Gay Couple

stayed in Apr 2008

Great, central location. Walk from the train station, or Zurich nightlife. If all you're looking for is a decent place to sleep, this one's for you.

Guest name: AB, USA

Average rating:  4.5

Guest type: Single traveller

stayed in Apr 2008

I stayed one night in a single room. The location of the hotel is very convenient. Close to the train station and to the centre. My room was small and a bit old fashioned but general ok. But what annoyed me was the noise. There must have been a ventilation system close by because there was a constant sound in the room, as if someone hoovered next door. Together with the loud ticking of an in-built alarm clock, which couldn't be switched off, it drove me mad. Although I was on the 5th floor, the cigarette smoke of a person smoking outside made my room smell smoky, so I had to close my window. So overall I couldn't sleep well and I would not recommend this hotel unless you are willing to sleep with ear plugs. The breakfast was simple, bread rolls, croissant, tea/coffee, orange juice, marmelade, soft cheese. For an egg or anything extra you had to pay.

Guest name: VJ, United Kingdom

Average rating:  9.4

Guest type: Single traveller

stayed in Apr 2008

convinient location close to main station. very fiendly and helpful staff.extremly comfertable stay.

Guest name: Sanjiv Jain, India

Average rating:  7.9

Guest type: Mature couple

stayed in Mar 2008

Spotless hotel in the most convenient position in a fairly quiet road. Reception and breakfast room staff helpful and welcoming. Small shower room/wc but adequate and clean. would have liked real cheese for breakfast rather than processed cheese but realise this helps reduce waste and keeps costs down, however for a 2 star city hotel it could be bettered. Following directions to find hotel was a little confusing for us. There are many exits from Zurich Hauptbahnhof so written instructions were not appropiate for the exit we used, but there are lots of large city maps around the station to put us on the right road. We were only in Zurich for a day and a half. This is not enough. We were surprised what a gem Zurich is, beautiful buildings, a magical lake and river flowing through the middle of Zurich, land maybe the best shopping street we have ever visited. Shops for everyone but no tack. Restaurants are expensive, but we found the restaurants in the departmental stores better value for good food and in very pleasant surroundings.

Guest name: NG, United Kingdom

Average rating:  9.4

Guest type: Single traveller

stayed in Mar 2008

Der Aufenthalt im Arlette beim Hauptbahnhof war sehr angenehm - freundliches Personal, sehr guter Service, einfache, aber sehr saubere Zimmer, nette Atmosphäre, ideale Lage fuer Bahn- und Flugreisen.

Guest name: Esther Schwalb-Rohlehr, USA

Average rating:  7.0

Guest type: Single traveller

stayed in Feb 2008

The hotel was easy to reach from the station only 2 minutes walk, tram stop 1 minute.The hotel staff were very welcoming, kind and helpfull in giving informations and suggestions about the city and transportations.Room clean. Poor breakfast. The price in my opinion is expensive.But general opinion is good!

Guest name: GM, Italy

Average rating:  3.8

Guest type: Young couple

stayed in Feb 2008

rooms on the 1st floor are NOISY!!! our friend also stayed on the same floor, and also didn't sleep. if you do stay at this hotel be sure to ask for a quiet room on an upper floor (we stayed in one last time and it was fine). also, the room on the first floor was not very clean.

Guest name: MG, United Kingdom

Average rating:  8.1

Guest type: Single traveller

stayed in Feb 2008

I was very pleased with this hotel! I would definitely stay there again!

Guest name: RM, Canada

Average rating:  7.0

Guest type: Single traveller

stayed in Feb 2008

welcoming staff. breakfast was very simple, would wish to have more to choose from.

Guest name: LA, Norway

Average rating:  10.0

Guest type: friends

stayed in Jan 2008

A five minute walk from the train station, and one block away from the tram\bus main station.

Guest name: JM, Argentina

Average rating:  7.5

Guest type: Not Specified

stayed in Jan 2008

Friendly staff,great location,rooms a touch small and breakfast frankly poor though they were offering cooked food at a price.

Guest name: Peter Murray, United Kingdom

Average rating:  6.0

Guest type: Young couple

stayed in Dec 2007

Hotel is very near to the main train station. Rooms are typically small (as in most of Europe) and outdated but clean. Overpriced in my opinion but we were looking for convenience of location since we were only there overnight. Front desk staff very helpful.

Guest name: SJ, USA

Average rating:  9.4

Guest type: Mature couple

stayed in Sep 2007

Hotel is well situated, close to the train station and walking distance to shops and restaurants, good value for money, friendly staff as well.

Guest name: Greg Nordsvan, Australia

Average rating:  5.3

Guest type: Young couple

stayed in Dec 2007

Even though I was provided with a 'non-smoking' room, the room has the distinctive smell of an ashtray. Was not able to sleep the whole night because of that. The reception also failed to informed us about breakfast; even though it was included our price. However, its very convenient from the train station for those who are on transit elsewhere and need to walking distance. Or else; i am sure there is a nicer place to stay in Zurich.

Guest name: KL, Brunei

Average rating:  9.1

Guest type: Sisters

stayed in Nov 2007

Stayed a total of 3 nights: first upon arriving in Zurich and then 2 nights at end of 2-week trip. Receptionist area welcoming, as well as staff who were gracious and extremely helpful (whatever the time of day or night). Maria bringing bags to room was a welcome reprieve; handled sister's BIG and heavy piece of luggage with a smile. elevator is small but does the job. When debated using taxi to airport because of broken luggage handle, young lady at front desk wisely suggested using shuttle bus service, savings us 30CF. Also had pointed out shortcut to train station area via Walchebrucke Bridge, and savings of Coop, grocery store just across street from Hauptbahnhof, to pick up food, drinks and even souvenirs. As we were economizing, it was appreciated. Location to Hauptbahnhof station (can see it from front of hotel), shops, restaurants and scenic downtown Zurich cannot be beat! Preferred route to hotel, even with broken luggage, was crossing Walchebrucke Bridge on right side, then a small street, and taking 10 or so steps (not very steep) to arrive directly in front of hotel. Initially took Bahnhof Bridge. Still arrived at hotel in minutes, but path entailed ever-inclining streets. Breakfast was standard fare of rolls with cheese/jellies, but filled us up just fine. Great coffee! 2-bed room small but clean and met our needs perfectly. Hotel and room provided features we desired. Internet access charge reasonable, much cheaper than internet cafés checked out. Quiet. Small step-down when entering room and another step-up into bathroom; same found in other older European hotels. 20 min walk to Lake is well worth it, wonderful shops and restaurants with spectacular view even on cloudy cold day in Nov. Trolleys plentiful and easily accessible near train station and along the way. Were very happy with our choice of Hotel Arlette.

Guest name: DH, USA

Average rating:  8.4

Guest type: Mature couple

stayed in Nov 2007

We liked the location. It met our needs.

Guest name: FH, USA

Average rating:  9.4

Guest type: Group

stayed in Nov 2007

Plus: Good beds, large rooms, friendly/helpful staff (my friend lost her passport and the lady at the desk was most helpful getting her help), good location near train station, shopping, bars, restaurants all near. Overall a great experience.

Guest name: Michael Ernst, USA

Average rating:  9.3

Guest type: Young couple

stayed in Sep 2007

We only stayed for one night, but were more than pleased with the accomodations. The rooms are small and spare (fairly normal by European standards) but very clean, with modern, updated bathrooms. The location is very convenient for walking through Zurich, especially the older district. And it's less than a five minute walk from the train station. Included breakfast was standard coffee, juice and pastries - but you do have the option of purchasing a more substantial meal. The coffee was wonderful!

Guest name: TB, USA

Average rating:  9.9

Guest type: Single traveller

stayed in Sep 2007

I had an excellent stay at this hotel, evrything was perfect.

Guest name: IV, Mexico

Average rating:  8.6

Guest type: Me and my 9 years old dauther

stayed in Aug 2007

Perfect location, very central. Walking distance from the Main Train Station. Nice clean room and helpfull staff. Good value for price. Highly recommended. Will stay there again.

Guest name: Rosette Ben Zichri, Israel

Average rating:  8.1

Guest type: Mature couple

stayed in Aug 2007

very neat and well positioned hotel. The price is reasonable for what is offered. Breakfast, not one of the best but adequate.

Guest name: Pio Marcello Grassini, South Africa

Average rating:  7.7

Guest type: Single traveller

stayed in Aug 2007

Good Service and close to train station.

Guest name: CN, Hong Kong

Average rating:  8.3

Guest type: Young couple

stayed in Aug 2007

This is an ideal place for a visitor to Zurich who wants to stay close to the main railway station/Hauptbahnhof. Warm welcome, good service and good people. The only negatives could be the tarffic noise from the street and the narrow room space. Apart from that Arlette is good value for money.

Guest name: Aniz Mohammed, India

Average rating:  9.6

Guest type: Mature couple

stayed in Jul 2007

Very clean hotel and room. The room was very big and it has new furniture. The services and the staff were super ok.

Guest name: Bogdan Voicu, Romania

Average rating:  8.7

Guest type: Single traveller

stayed in Jul 2007

I was in Zurich for the Zurich festival for photography, the hotels place is just right as it is so close to the central train station and its easy to carry heavy photo equipment on arrival and departure. Overall quiet hotel with friendly personnel. As close to the train station and center, its in a quiet place.

Guest name: Ozkan Uner, Turkey

Average rating:  8.1

Guest type: 

stayed in Apr 2007

Very nice hotel with very friendly staff. You're are right near the main railway station and in the middle of Zürich.

Guest name: Jette Bertelsen, Denmark

Average rating:  2.2

Guest type: Single traveller

stayed in Jun 2007

The front office people were rude. When requested for help with directions, standard reply - look at the map! My room was ridiculously small (even if its for only 1). Something like 15 X 6 (Including the bathroom!). Stayed 3 weeks in Europe, in 6 hotels. This is the worst. For 140 francs, totally not worth it!!

Guest name: Yee Ming Chan, Malaysia

Average rating:  9.0

Guest type: Single traveller

stayed in Apr 2007

The only thing I would have changed is that I would have liked a non-smoking room.

Guest name: AF, USA

Average rating:  9.1

Guest type: two young female friends

stayed in Apr 2007

The staff at Hotel Arlette beim Hauptbahnhof far exceeded my standards. When my friend and I arrived in Zurich at 6:30 am after a trip on a night train with no sleep, the hotel receptionist made it possible for us to check in immediately (even though check-in time wasn't until early that afternoon), at no extra cost to us. The staff suggested things to do and see, places to eat, and how to get to the place our tour met. I would highly recommend this hotel to anyone that is staying in Zurich. Not only is the hotel very clean and comfortable, the staff is an exceptional group of people!!

Guest name: Carol Goekler, USA

Average rating:  8.9

Guest type: Group

stayed in Apr 2007

We are visitors from Hong Kong. I've booked this hotel by website and the room confirmation was very quick (just a few minutes). On 21 Apr 2007, when 6 of us reached the hotel lobby, the gentlement at the reception greeted us gently. The impression is so good :P and so long I have missed. Also, the beau old lady here is very nice and helpful. The double and twin rooms are tidy, comfort + LCD TV and not so small. The building has a small lift. Also, the hotel has internet services (with charges not expensive) at their lobby. Moreover, the hotel location is very near the Zurich train station (just 5-10mins walk), near Banuhofstrasse and near streets for foods. Many choices for u. I'd liked the one (Italian food), just a few blocks next to the hotel..you can order mussels and ice-cream there. But, one thing I would like to remind you is that the large map on the website gives a wrong picture of the hotel's location. Instead, you can use the small map to go there. Finally, I would like to mention is their breakfast. It is good to have foods prepared by person with heart..each have 3 types of breads(warm),juice + drinks served. Oh! full of energy in the morning! Next time, if I go to Zurich, I will definitely choose this hotel again. Thanks.

Guest name: JOAN NG, Hong Kong

Average rating:  8.0

Guest type: Mature couple

stayed in Mar 2007

Excellent location within walking distance to transportation, shopping, eating areas and in a reasonably quiet street. Good value for money and comfortable. Warm hospitality.

Guest name: RV, India

Average rating:  8.1

Guest type: Mature couple

stayed in Feb 2007

excellent location, good value. Handy for pedestrianised walk through old town with many bars and restaurants.

Guest name: TK, United Kingdom

Average rating:  7.6

Guest type: Mature couple

stayed in Jan 2007

While it is not elegant it was a very pleasant place to stay overnight. Very close to train station and center of town.

Guest name: GL, USA

Average rating:  8.6

Guest type: Mature couple

stayed in Nov 2006

Nice small hotel even though it looks a little worn. Rooms are painfully small.

Guest name: David Bonnett, USA

Average rating:  8.6

Guest type: Single traveller

stayed in Oct 2006

For Zurich, which is an expensive place to stay, this is good value for money. It is about 5 minutes walking from the train station, just across the river, and it is less than 10 minutes from the bar/restaurant area that is also across the river from the main CBD. The room was small but functional, a little drab in coloring, but perfectly adequate. Service was efficient and my needs and requests were always met. For the price a very good and centrally located choice. The two small drawbacks were the breakfast, which just consists of rolls, spreadable cheese, butter and jam and your choice of a pot of coffee/tea/hot chocolate. That's the smallest breakfast I've gotten at a hotel in Switzerland. Just be aware of that when you go if you like and expect a big breakfast (additional things are available at extra charge). Also, I made use of the wireless internet (10 EUR for 3 hours, so well-priced), but after one day where it worked well, its performance deteriorated and it ended up locking my computer. The people downstairs did refund me my money. I did use the internet station downstairs (5 EUR per login) but the machine was very slow. Neither of these are major drawbacks, just things to be aware of if you stay here. By the way, the wireless internet service offered is a fairly standard offering in Europe so it's possible that this service is not good, or that the service was just having a bad day.

Guest name: Cameron Gordon, USA

Average rating:  7.7

Guest type: Young couple

stayed in Oct 2006

I was travelling on vacation with my wife. Very well located, fine attencion at front desk. room a bit little, clean and confortable

Guest name: Osvaldo Torres Rodriguez, Chile

Average rating:  8.8

Guest type: Single traveller

stayed in Oct 2006

A quiet little gem... the room was a bit small but very clean and had everything I needed. There is a public internet available for only 5 franks, the breakfast (continental) very adequate.. Seems like an old fashioned Mom and Pop type shop. The staff was very accomodating and helpful in giving directions. It is located only one block from tram central so transportation anywhere is easy. For a single person, it was ideal.

Guest name: James R Norton, USA

Average rating:  6.1

Guest type: Young couple

stayed in Sep 2006

One of the less expensive hotels in Zurich. Good location: close to the Hauptbahnhof and within walking distance from the center. The room was basic, the bathroom, small. The breakfast was very basic, too. However, if had to spend a night in Zurich, would stay at Arlette again.

Guest name: Kurt Heldwein, USA

Average rating:  9.4

Guest type: Mature couple

stayed in Oct 2006

Reliable, pleasant accommodations near train station, multiple shops & restaurants. We enjoyed breakfast after robust hot showers and the availability of internet onsite for 5 CHF.

Guest name: Mary Chapman, USA

Average rating:  8.9

Guest type: Family

stayed in Jul 2006

Just cross the bridge from the railway station and you are there in 5 mins.

Guest name: SL, Singapore

Average rating:  9.1

Guest type: Single traveller

stayed in Jul 2006

It was very convenient for me to use this hotel.Because it is located near the central station and old town in Zurich.

Guest name: HO, Switzerland

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in May 2006

I like the convenience of being in the heart of the city. The Arlette proved to be an excellent choice. Tom Lippart, Michigan usa

Guest name: Thomas Lippart, USA

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in May 2006

It was a pleasant stay.

Guest name: MY, USA

Average rating:  6.8

Guest type: Single corporate traveller

stayed in Jan 2006

All in all a good stay. Was on business and did not spend a lot of time in the hotel. Would return on a similar occasion. Value for money was okay.

Guest name: Amur Hardan, United Arab Emirates