Hotel Kaiserpark-Schönbrunn - Vienna

Average rating:  10.0

Guest type: business

stayed in May 2008

good location and ggod hotel

Guest name: CP, India

Average rating:  8.7

Guest type: Mature couple

stayed in Dec 2007

only one little complain: it is not clearly pointed out that the car parking facility, which is described as part of services, has to be paid in extra 13,- EUR

Guest name: TF, Austria

Average rating:  6.2

Guest type: Single traveller

stayed in Oct 2007

The walls were paper thin which caused a problem because of a young family next door. However, when I asked to change rooms the hotel was very accomodating, and it was no problem.

Guest name: JB, Germany

Average rating:  10.0

Guest type: Family with older children

stayed in Oct 2007

ALL THE EMPLOYEES WERE MOST HELPFUL WITH PROVIDING INFORMATION TO US.... EXAMPLE... HOW TO USE THE UNDERGROUND TO GET TO THE DESTINATIONS WE INQUIRED ABOUT. WISH WE HADN'T FORGOTTEN TO TIP THE CONCIERGE!

Guest name: Marian Beddingfield, USA

Average rating:  7.3

Guest type: Single traveller

stayed in Sep 2007

Clean average hotel outside the city center, but accessible by metro; stone's throw to the Schonbrunn but not a good restaurant nearby; the internet connection is also appallingly unreliable - it shuts off after 5 min and you cannot get back on until at least 30 min later; another bad thing is that smoking and non-smoking rooms are together in the same floor; I could see myself returning ONLY if there is a separate NON-smoking floor. This is more an average 3-star hotel not higher as advertized. The staff though are quite helpful.

Guest name: AD, USA

Average rating:  7.6

Guest type: Single traveller

stayed in Sep 2007

Hotel personnel very friendly. Breakfast was excellent. Price per quality ratio was good. However, the lobby and rooms of the hotel are old (needing to be refurbished) and this hotel does not give the feeling that you are in a 4 star hotel. Though, I may again stay at same hotel.

Guest name: Ali Derya Aksit, Turkey

Average rating:  3.8

Guest type: Young couple

stayed in Aug 2007

"Very faded elegance" best describes this hotel - no shower curtain (why?), leaky taps, and mattresses so thin that the springs almost protrud into the sleeper. Our room also faced a very loud and busy road. Luckily, the rooms are equipped with air conditioning and if the windows are closed, there is not too much noise. The thing that most upset us about this hotel was that we were stopped several times when entering the lobby by lobby staff demanding to know what were doing there. We had a similar experience at breakfast and were asked to show our room keys to evidence the fact that we were indeed staying at the hotel and not sneaking in at 7 am to steal from the breakfast buffet (the cold cuts and warm yogurt would not be worth it anyway)! All in all, not too friendly and a bit humiliating. Although the hotel proprietors seemed quite nice, it would probably be in their interest to better train staff in dealing with guests. Based on our experience, I would not recommend this hotel to other travellers.

Guest name: LS, Canada

Average rating:  6.1

Guest type: Group

stayed in Jan 2007

Small rooms and poor brekfast

Guest name: AV, Italy

Average rating:  9.5

Guest type: Young couple

stayed in Dec 2006

This hotel is right across the road from the Schonbrunn Palace which makes it a great location if you want to see the palace then go to an evening concert at the Orangerie. The subway station is about 200m away and it was an easy ride into the city centre. There is a great little Austrian restaurant on the same block (name something like Schwabl??).

Guest name: Ann Jamieson, United Kingdom

Average rating:  8.1

Guest type: Young couple

stayed in Aug 2006

Sebbene non sia in centro, è vicinissimo (1 min.) dal castello omonimo. Manca il buffet caldo e le camere sono piccoline. Inferiore rispetto ai 4 stelle italiani o di catene intercontinentali. Giudizio nel complesso quasi buono.

Guest name: Andrea Brescia, Italy

Average rating:  0.9

Guest type: 

stayed in Jun 2006

Who are they kidding that this is a 4 star hotel? What a pit. Rooms were either loud or dirty. Bathtub and shower but no shower curtain. Or dark dindgy room with shower but no tub. Smoke-filled breakfast area. Old, dirty carpets, yuch yuch yuch. Out of the way location. would never stay here again. Staff were kind but that was the only bright spot.

Guest name: Helen Clarkson, Italy

Average rating:  8.7

Guest type: Heterosexual Couple

stayed in Mar 2006

Very nice location with a great view of Schonbrunn if you have a room at the front of the hotel. Parking is a bit of an issue but not so as to really affect the quality of the hotel. Staff was very friendly and helpful. They seemed to go the extra step to help out.

Guest name: SZ, Austria

Average rating:  8.7

Guest type: Heterosexual Couple

stayed in Nov 2005

On its own, it is a nice LITTLE establishment with clean LITTLE rooms; ours overlooked the trash in the alley and other balcony's with laundry and "stuff". The elevator holds two people and luggage is a squeeze. The frühstück is filling but unremarkable. The people are wonderful and you are CLOSE to the palace but must cross busy intersections to get to it. Close to the Bahn and very clean but dated. Quaint Christmas Market.

Guest name: Kimberly Glosson, USA

Average rating:  9.8

Guest type: Single leisure traveller

stayed in Nov 2005

I WAS PLEASED WITH THE LOCATION OF THE HOTEL TO THE SUBWAY. I WAS ABLE TO GET AROUND THE CITY WITH NO PROBLEMS AND MAKE TRAIN CONNECTIONS ALSO.

Guest name: PAUL TRAINER, USA

Average rating:  8.4

Guest type: Heterosexual Couple

stayed in Oct 2005

The rooms were not as good as some 4 star hotels we have stayed at. The staff and service were exceptional.

Guest name: MB, Germany

Average rating:  8.5

Guest type: Not Specified

stayed in Jul 2005

We really enjoyed our stay in Vienna. From the hotel it really is only 1 minute's walk to the entrance to the Schoenbrunn park - which has lots of excellent places to eat and drink. And only 2 minutes' walk to the U-Bahn station, with frequent trains to the city centre. Hotel is clean and simple, and very good value. We would definitely stay again.

Guest name: Peter Friend, United Kingdom

Average rating:  7.9

Guest type: Single corporate traveller

stayed in Mar 2005

Except for the fact that I could hear all the nosises from the next room, I had a very nice stay in this hotel.

Guest name: DM, Romania

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Jan 2005

I would have no hesitation in recommending this 'Viennese'hotel. Whilst not right in the centre of the city a brief walk to the 'Green Line' and a brief 15 minute trip on the train you are at the main 'central' station, taking you to shops, the opera - everything in the City. It was great!

Guest name: VG, United Kingdom

Average rating:  7.2

Guest type: Gay Couple

stayed in Jan 2005

El hotel un poco alejado del centro de la ciudad. Encontramos bien el servicio, atento y correcto. Pesima decoración muy kitsch, bien el desayuno y la atención al cliente. Nos sorprendió que habia habitaciones en muy buenas condiciones y otras que formaban parte de un ala del hotel más antigua o sin remodelar que sospechamos son las que ofrecen a los clientes de internet ( a nosotros nos dieron una habitación muy mal ventilada con el cuarto de baño minñusculo y la ducha con cortina muy poco práctica )... así que cuidado a la hora de que os den una habitación al llegar!!!. Por lo demás pasamos muy buenos dias mi pareja y yo. No volvería al mismo hotel porque está muy descentralizado pero la relación calidad -precio es correcta aunque en Barcelona seria un hotel de dos estrellas....

Guest name: SR, Spain

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Dec 2004

Very nice hotel, we would stay there again. We only booked 1 night and had to move on but wished we had allowed more time here in Vienna.

Guest name: Kathleen Kanehl, USA

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in Dec 2004

l'albergo è molto carino,si mangia bene,la pulizia è buona e lo staff molto accogliente.la posizione è buona:una fermata di metro per l'entrata allo schonbrunn e pochi minuti per il centro.peccato che intorno ci sia poco,ma dopo aver passato tutto il giorno in giro,un riposino in albergo non nuoce.l'unico inconveniente è la temperatura della camera:circa 30°!!!

Guest name: ED, Italy

Average rating:  6.4

Guest type: Heterosexual Couple

stayed in Dec 2004

Kaiserpark Schoenbrunn has a good location near the U-bahn and Schloss Schoenbrunn. It is located near a very busy intersection, however, they have soundproof glass on any rooms facing the street - which is fine during the winter (but may be loud in summer, if you wanted the windows open). The staff were friendly and helpful. The room decor was tired and old (orange drapes and orange tile bathroom floor, with pink wall tiling!), but for 75 Euros, you can't complain for Vienna!

Guest name: JB, USA

Average rating:  7.3

Guest type: Single leisure traveller

stayed in Nov 2004

the rooms and interieur are really old, but clean and fine to stay for one night. i would not stay a couple of days ...

Guest name: FN, Austria

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Aug 2004

Very nice hotel in a old building. Very clean and silent, although the near and noisy crossroad. Excellent relationship between price/quality. Efficiently served by U-bahn (underground metro). In the hotel there isn't an internet point, and there's no parking, but you can leave your car on the near streets or in the big payment parking in front of Schönbrunn Castle. Altogether, very good hotel. Hotel molto carino in un palazzo signorile. Molto pulito e silenzioso nonostante il vicino e rumoroso incrocio stradale. Ottimo rapporto qualità/prezzo. Molto ben servito dalla linea metropolitana. Nell'hotel non c'è una postazione internet (ce ne sono diverse in città facilmente raggiungibili), nè un parcheggio (si deve lasciare l'auto nei dintorni dell'hotel per strada, senza eccessiva fatica nel trovare posto, oppure nel grande parcheggio a pagamento del castello di Schönbrunn. Nel complesso comunque ottimo hotel.

Guest name: Diego Colombo, Italy

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Oct 2003

The hotel is OK. The problem is the location. Except for the Schönbrunn Park and Castle, there is nothing of interest. No choice of Café or Restaurant... At first, I was sick, I want a sandwich. The Hotel doesn't serve it. My husband was obliged to go very far to get one. So,the unplaisant thing is the location. But, the room on courtyard was quiet, and everything was clean. Breakfast was also good. L'hôtel est agréable. Mais, il est mal situé, car, sauf pour Schönbrunn, il n'y a absolument rien d'intéressant dans le quartier. Le choix de restaurants et de Café est très limité... Un soir, comme j'étais malade, je voulais un sandwich, l'hotel n'offre pas ce service. Mon mari a eu du mal à en trouver un! Quant à la chambre, elle donnait sur une cour intérieure, donc c'était tranquille. Le déjeuner était bon et consistant.

Guest name: Diane Latulippe, Canada

Average rating:  8.3

Guest type: Heterosexual Couple

stayed in Sep 2003

The stay at Hotel Kaiserpark offered a very good price/quality relationship; the proximity of the next underground station (Schönbrunn) offered a fast and reliable means of reaching the inner city; the availibility of a cheap and secure parking facility was a great assett as using a car in Vienna is probably not a good idea for tourists. Our only negative impression was the hotel restaurant that claimed to serve food till 23:30 - when we returned from the opera at 10:20, it was impossible to get anything but a croque and some salad. And there is not very much choice of other restaurants in that area.....

Guest name: MF, Switzerland

Average rating:  10.0

Guest type: Family Group

stayed in Jan 2003

The hotel was very nice, in a wonderful position in front of Schoenbrunn Palace. It was clean, the breakfast was very good and the employees kind and competent. I advise this hotel to everyone planning to visit Vienna!

Guest name: Federico Rossi, Italy