Hotel Am Brillantengrund - Vienna

Average rating:  8.2

Guest type: Single traveller

stayed in Apr 2008

5 minute walk to U-Bahn, Zieglerstrasse stop. Quiet, out of the way neighborhood. Competent, friendly, and helpful reception. Rooms small, but adequate. Beautiful courtyard area. Great value for the price.

Guest name: Robert Swedberg, USA

Average rating:  8.6

Guest type: Mature couple

stayed in Mar 2008

Room to inner courtyard, acces for every room from the typical balcony-gallery. It has been very quiet, because "the guests were quiet" how said the owner. Breakfastroom new made(breakfast not included in the price), some rooms in restauration ( new floor in wood instead of the dusty carpetfloor, twinbeds - will be nice). The owners very gentle, open and interested in helping. Perhaps the "Biedermeier"of the publicity suggests more "Old" style - it's only the front-facade of the house and the way of having these kind of long balconies round the courtyard. The heating should be on when travellers arrive (very cold snowy weather). Good connections to the Underground (station Neubaugasse).We came to Vienna to see friends, so we were out most time, letting the car in the garage (reservation before arriving).

Guest name: Bettina Dr.KOLB, Germany

Average rating:  9.2

Guest type: Mature couple

stayed in Nov 2007

Charming place with courtyard.Very quiet and sparkling clean.Staff generous with time helping us book tour and taxi.Great location near tram and subway within 5 minute walk(From hotel turn left to end of block then left and that will take you to a intersection then turn right which takes you to subway stop.)At that intersection look for Cafe Ritter a wonderful old world cafe with great food well worth the stop 20 minutes walk to city center with lots to see on the way.

Guest name: CS, Canada

Average rating:  5.9

Guest type: Mature couple

stayed in Nov 2007

My problem with the stay was the staff. The day manager was fine, but the night people (who checked us out) were rude and un cooperative. We were told that the taxi to the airport would take credit cards and that there was a set price. When I inquired about it the couple at the desk said no credit cards. They said if you want to get a taxi, call one yourself. I would never recommend that hotel to anyone.

Guest name: Alvin Oliver, USA

Average rating:  9.3

Guest type: Group

stayed in Oct 2007

Personale gentile e disponibile.

Guest name: Francesco Granziera, Italy

Average rating:  8.2

Guest type: Mature couple

stayed in Oct 2007

Hotel employees's attitude is very good and very helpful

Guest name: Solange Yen, China

Average rating:  7.9

Guest type: Young couple

stayed in Oct 2007

Localização muito boa, proxima a estação de metrô, e mesmo acessivel a pé do Museums Quartier. Varios restaurantes com preços acessiveis proximos.

Guest name: LD, Brazil

Average rating:  9.7

Guest type: Family with older children

stayed in Oct 2007

It was a wonderful room and hotel and value for money. The staff were extremely friendly and helpful. I would have no hesitation in staying there again and would recommend it to my friends.

Guest name: John Guerra, Australia

Average rating:  9.3

Guest type: Group

stayed in May 2007

We plan to stay at this hotel again on our next trip to Vienna.

Guest name: Luis Dobarganes, USA

Average rating:  8.8

Guest type: Young couple

stayed in Oct 2006

The bathroom is smaller than we thought. And the bedroom's rug was little dirty.

Guest name: Fernando J Alvarez Del Castillo, Mexico

Average rating:  9.3

Guest type: 

stayed in Oct 2006

This hotel was easy to find from the train station. I was surprise to find there was no shower soap or shampoo offered. The staff was very courteous and provided very good directions. The night staff recommended a very good gasthaus just around the corner, very authenitic food and atmosphere, ask I can't remeber the name but very very good.

Guest name: Russell Hall, USA

Average rating:  2.3

Guest type: Mature couple

stayed in Sep 2006

We found the staff very welcoming. The hotel was, however, overpriced for the facilities it provided. The room was small so that the door to the shower could not open fully and there was little room to put our clothes. The shower was shabby and in need or refurbishment. The breakfast was overpriced and inadequate and we were not informed that we could have had the room without breakfast. There was an attractive courtyard which was not used. Dissapointing!

Guest name: Chris Saunders, United Kingdom

Average rating:  7.5

Guest type: Single traveller

stayed in Jul 2006

This hotel was a little more worn that I had anticipated. Also, it is in a fairly quiet neighborhood. However, there is a tram right around the corner and it is a 5 minute ride to the inner city/tourist area/metro. It was serviceable, but not fantastic. I don't think I would want to be a single woman traveler there in the winter. But in the summer when it is light later or a couple are fine. Also, when checking out, realized that breakfast was optional, and thus, an additonal charge, yet I thought it was included when I made the reservation. Breakfast was OK, but I may have chosen to save the money and get coffee elsewhere if I had known.

Guest name: KL, USA

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Dec 2005

We really valued the quietness of our courtyard room; we knew we would get a decent night's sleep - so important when you're busy all day sightseeing. My only quibble would be that there weren't enough curtain panels to cover the glass door and windows of our room. This wasn't a problem for us because it was winter, and therefore dark in the mornings. It would be a problem in summer. My email queries were answered promptly and efficiently. The hotel was only a short walk from the nearest underground station and it was quick and easy to get to the city centre. We would definitely stay here again.

Guest name: Rosalind Esche, United Kingdom

Average rating:  7.2

Guest type: Single leisure traveller

stayed in Oct 2005

A nice clean hotel with a good breakfast and helpful staff, about 10 - 15 mins walk from Museums Quarter and close to bars, shops and restuarants and Westbahnhof.

Guest name: Paul Stainthorpe, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Oct 2005

The hotel was MUCH better then what we've anticipated. Great location, marvelous interior, very friendly and helpful staff. The only "downfall" to our stay, was... the fact that we only stayed one night! We fell in love with Vienna, and definitely coming back for a longer stay. Am Brillantengrund would be our first choice.

Guest name: Maria Narizhniy, Canada

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in May 2005

Ideal for its quietness - we were so pleased to hear no noise at all as Vienna is a busy city. 10 min journey by metro to the centre, near to main shopping street. Good breakfast, good coffee

Guest name: JS, Italy

Average rating:  8.6

Guest type: Group of friends

stayed in Jul 2004

I deliberatly picked this hotel as we had stayed there last year in 2003. It is resonable and well located, as well as clean and charming.

Guest name: Marilyn Conner, USA