Bristol Park Hotel - Taormina

Average rating:  0.6

Guest type: Single traveller

stayed in Oct 2007

The staff was surly, the rooms spartan and unwelcoming. While this was obviously once a very nice property, it has not been maintained and if you looked into any corner you see broken plaster, tiles etc. I would not stay at this hotel again.

Guest name: SB, USA

Average rating:  0.8

Guest type: Young couple

stayed in Aug 2007

Este hotel está muy chulo en las fotos pero a la hora de la verdad, al menos a nosotros, nos dieron una habitación de pensión con dos camas cutres, el lavabo se caía, literalmente, super sucio y tienen la cara de cobrarte 190€ por una noche en esa habitación de pensión. Muy decepcionados. No recomendable para una noche. El trato de los empleados muy frío, parecía que sobraramos.

Guest name: Demelsa Lopez Pomares, Spain

Average rating:  4.1

Guest type: Mature couple

stayed in Sep 2006

A 6 star view from the Bristol Park almost makes up for the 1 star maintenance and the 2 star service. The staff were well meaning, but quite incompetent and extremely inconsistent. Upon arrival we noticed a sign stating where and when breakfast, lunch and dinner would be served. Arriving at 12.45 for lunch(smack bang in the middle of the set time, the restaurant was empty - of both patrons and staff. Clearly no lunch there, so we checked with reception (who didn't know what was happening with the dining room, and was not interested in finding out) then directed us to the pool bar. Eventually a harried woman came along to take our order. We asked to look at the menu, but was told there was no menu, but we could have an omelet or an... omelet. OK, so no real need of a menu. The hotel's a bit of a tragedy really, because the building is magnificent, but it's been allowed to fall into such poor repair. Ditto gardens. The general standard of service was very high in Taormina, and this really highlighted the miriad shortcomings of the staff at the Bristol Park. To add insult to injury, or perhaps the other way around, the BP's was the only awful bed encountered in 6 hotels in Italy. But somehow, the view almost makes up for everything, at least it would if you were making it a very short stay. On another note, there's a restaurant just down the street (turn right from the exit) called Bouganville that is fabulous. The park across the street is beautiful - look for the old pet cemetary tombstones, they're quite unique. In short, loved Taormina, hated the people that have allowed the hotel (and service) to decay to such an appalling level. Incidentally, at every hotel we booked through Venere (except this one)our room was upgraded and we were treated like royalty. Yippee

Guest name: Carlos Mila, Australia

Average rating:  8.8

Guest type: Heterosexual Couple

stayed in Apr 2006

A good end to our Sicily holiday. Taormina is an expensive town and this hotel provided a good location and good quality stay. Much better than some of the reviews on other travel sites.

Guest name: PF, Australia

Average rating:  6.6

Guest type: Not Specified

stayed in May 2004

We had a lovely time in Taoromina, but the Bristol Park gives the impression of having been a 5 star hotel 20 years ago, now down to 4 and heading to 3. The decor and interior of the hotel were quite nice but suffering from a lack of maintenance. The interior lighting was also in a state of disrepair. The staff were generally friendly, but disorganized. The attention to detail and effort was not that of a top class hotel in a major resort city. The main selling point is the location and views provided, which are some of the best in the world. Overall, for the traveller that doesn't mind having to look after themselves a little bit should find the Bristol Park a very suitable choice, but those that expect a hotel willing to go the extra mile for a special stay may find it disappointing.

Guest name: Matthew Pitchford, United Kingdom

Average rating:  5.6

Guest type: Not Specified

stayed in Apr 2004

The location is marvellous, but the bathroom is very little and makes you feel like in a small cage. Furthermore the accessories are old not fixed correctly and unpracticle

Guest name: Giancarlo Veronese, Czech Republic