Comfort Hotel Stockholm - Stockholm

Kungsbron 1 - 11122 Stockholm

Double room from (Tax included)
SEK 1145

CHECK AVAILABILITY AND RATES (Tax included)

Average guest rating:

7.0

7.0 ( 95 Hotel Reviews )
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.18.1
  • 7.87.8
  • 3.53.5
  • 7.77.7
  • 8.28.2
Dion has stayed here and says:

 ‹‹ Got more than I expected. Really good hotel,and extremely happy with the service provided. Enjoyed our stay,and would most definetly stay there again,aswell as...››

02 Feb 2005 read hotel reviews
HOTEL OVERVIEW
Hotel Comfort Hotel Stockholm Stockholm - Venere.com
hotel front view
The Comfort Hotel Stockholm is perfect not only for the business traveller, being located right beside the World Trade Centre, but also for the tourist, as its position is close to all major attractions of the Swedish capital.

The property has an array of services and facilities for the guests including Wi-Fi Internet access and comfortable rooms.
Hotel Comfort Hotel Stockholm Stockholm - Venere.com Book now
LOCATION
Hotel Comfort Hotel Stockholm - City Area:City and Old Town
City Area:City and Old Town
Hotel Comfort Hotel Stockholm - City Area:City and Old Town
Position of the zone in the city
Hotel Comfort Hotel Stockholm - City Area:City and Old Town
General map
The hotel is just around the corner from the Arlanda Express airport bus stop, and in the same building as the City Terminal (World Trade Centre).

The property is also near the Parliament, the main transport services and most major attractions.
 
Hotel Comfort Hotel Stockholm Stockholm - Venere.com Book now
GUEST ROOMS
Hotel Comfort Hotel Stockholm Stockholm - Venere.com
twin bed room
The hotel has a selection of single and twin/double rooms, available in two room types - moderate or standard, and all featuring private bathroom with hairdryer.

Every accommodation is equipped with satellite and Pay TV, writing desk and Wi-Fi Internet access.

Please note that the moderate type rooms do not feature windows.

  • Hairdryer in room
  • Heating
  • Non-smoking rooms
  • Pay TV
  • Satellite TV
  • Telephone
  • Wireless Internet connection
  • Writing desk
  •  
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com Book now
    BREAKFAST

    The delicious breakfast buffet is served in the breakfast room from 6.30 a.m. to 9.30 a.m. Monday to Friday and from 7.30 a.m. to 11 a.m. on Saturdays and Sundays.
     
    HOTEL FACILITIES
  • Credit card accepted
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Garage
  • Internet/Email services
  • Hotel Comfort Hotel Stockholm Stockholm - Venere.com Book now
    HOTEL REVIEWS
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 3.6
    Guest type: Young couple
    stayed in Jun 2008
    They give us a double room with no window(?), we had to pay more for a double room with window, the one we reserved on the first place… we didn't like it at all, the location is good (behind central station) it's the only positive point
    Guest name: CR, Portugal
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 9.5
    Guest type: Group
    stayed in Mar 2008
    I was in Stockholm for a wek end holiday and if I will return to the city I will choose Confort Hotel again!!! Very very recommended!!!!
    Guest name: CS, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 4.7
    Guest type: Mature couple
    stayed in Oct 2007
    Alldeles för trångt.Otrivsamt pga att rummet var så litet. Trist med fönsterlöst rum. Tråkigt med sprucken vask. Hotellets läge utmärkt. Resans syfte dels konferens dels rekreation.
    Guest name: Stig Tunestål, Sweden
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.9
    Guest type: Not Specified
    stayed in Oct 2007
    reasonalby priced with a great location though the rooms are rather small. Internet access was quite intermittant but overall not a bad place to stay.
    Guest name: GD, Canada
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.2
    Guest type: Single traveller
    stayed in Sep 2007
    Hotels are expensive in Stockholm, so the price was reasonable, even considering that the hotel rooms are small. Smoke free hotel, what seems great for me, with a perfect location for executives mainly, but also for tourists as well - even better than it appeared to me when I chose them at the website. Staff showed to be able to solve small problems, promptly changing my room when I complained about noise coming from a construction nearby. I stayed in a standard room, which has a window; moderate rooms does not (according to what they explained me in the reception desk)! Nice diversified breakfast buffet.
    Guest name: MG, Brazil
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.5
    Guest type: Single traveller
    stayed in Sep 2007
    I met above all business people
    Guest name: Giuseppe Ragonese, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.9
    Guest type: Young couple
    stayed in Jul 2007
    The hotel is next to the Airport Express. Remember to find the exit for the hotel at the end of the platform. There is a lift (elevator) directed to the street level where the hotel is located. Also, there are some simple medicines provided during breakfast. 24-hour free coffee or tea is provided at the lobby. It is a good treat to the travellers!
    Guest name: AC, Hong Kong
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 4.2
    Guest type: Group
    stayed in Aug 2007
    Smallers rooms even when pre-advised in the web. Chepeast room has no window in the room. Welcome completely disapointing. Receptionist could not tell me how to do with the parkig.
    Guest name: Juan Cabrillo Casado, Spain
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.3
    Guest type: Mature couple
    stayed in Jul 2007
    My husband and me stayed in the hotel one night to see a bit of Stockholm on our way from Gothenburg home to Moscow. Although I had considered the booked room without windows (twin bed room) bearable for one night stay, that appeared very uncomfortable. The room was too small, and I felt a bit anxious due to the lack of space and, to some extent, air. The hotel location and service is very good, but if I would stay there another time, I would certainly take a more spacious room with windows.
    Guest name: VP, Russia
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.5
    Guest type: 
    stayed in Jul 2007
    The hotel position is GREAT! The breakfast is delicious and various. The rooms are too big and the staff is not particulary kind.
    Guest name: Laura Arzilli, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 5.3
    Guest type: 
    stayed in Jun 2007
    The brunch was excellent - eggs, breads, cheeses, cereals, jams, and the staff were pleasant and helpful. The location can't be beat: right next door to the main bus station, and the high speed train from the Arlanda airport is right underground. I am very disappointed at how incredibly tiny the rooms were. I have traveled all over Europe and never encountered a room so diminutive. The pictures are rather misleading, I did not get the impression the rooms were so small. For one person it's fine, but for 2 people it is not. The 2nd bed folds down the wall, like a shelf. That said, the room is a value for Stockholm, as it is a very expensive city. I would stay here again if I was by myself; for 2 people I'll go elsewhere and pay more. It would be worth it.
    Guest name: Nora Hipolito, USA
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.5
    Guest type: friend
    stayed in Jun 2007
    Breakfast was great, there were several type of food to eat.
    Guest name: Matteo Guiati, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.9
    Guest type: Single traveller
    stayed in Mar 2007
    The rooms are like a cabin on a ferry, but considering the location it's excellent. I would though think twice before staying two people in such a room.
    Guest name: CH, Sweden
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.1
    Guest type: Young couple
    stayed in Jan 2007
    It was quite surprising (bad surprise) that the room I booked did not have a window. There should be a note on the web page that some rooms do not have windows!!!
    Guest name: Anneli Raadik, Estonia
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.0
    Guest type: Single traveller
    stayed in Oct 2006
    Difficult to find the hotel, hopefully Swedish people in the streets are very kind and speak very well English ! Very small room, difficult to have less space, but if it is just to sleep ! Everything else is excellent (breakfast, welcoming, cleanliness, ...)
    Guest name: Robert ELLENA, France
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.8
    Guest type: Not Specified
    stayed in Oct 2006
    We stayed in the Hotel for 3 nights. Very small but cosy room. Good breakfast. Kind and attentive personnel. Reasonable prices. The most convenient thing is that the Arlanda Express (20 min to the Airport) leaves from the platform which is located next door to the hotel. 10 minutes walk to the shopping area and 20 minutes walk to the tourist area, Gamla Stan.
    Guest name: Tatiana Markelova, Russia
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 5.6
    Guest type: Young couple
    stayed in Aug 2006
    Definately the smallest room I've ever stayed in, but clean and quiet. The only problem with not having a window is oversleeping!
    Guest name: LB, USA
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.7
    Guest type: Young couple
    stayed in Jul 2006
    The hotel is in a great location. Except exact location was a little hard to find. The website is not joking when it said 'compact' rooms. No window! Kinda closed in. The beds were terrible! So uncomfortable! The great thing about this place is location and at least 8 hrs of wireless internet a day. The breakfast was also excellent with lots of variety. The coffee was very disappointing though. Overall, it was not too bad.
    Guest name: JC, Canada
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 4.2
    Guest type: Group
    stayed in Jul 2006
    the hotel is in the centre and this is the only thing positive as well as kindness of the employees.unfortunatelly my double-room was very very very small,maybe it was for a person,but maybe and without a window,but are you joking?!absolutely a price too high for the quality.the garage isn't free,about 10 euros for night.by an italian boy.
    Guest name: Massimo Di Matteo, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.8
    Guest type: Heterosexual Couple
    stayed in Jun 2006
    Le stanze sono veramente piccole. La posizione è comoda per chi vola con Ryan Air poichè è molto vicina alla fermata dei pulmann che collegano Stoccolma con l'aeroporto. La colazione è a buffet ed è inclusa nel prezzo. Consigliabile a chi spende pensa di spendere in camera solo poche ore: le dimensioni delle stanze rendono claustrofobici!Buon rapporto qualità/prezzo
    Guest name: MA, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.4
    Guest type: Not Specified
    stayed in May 2006
    The location is very good. Only 5 minutes from the train station and 15-20 minutes fron the old town. I strongly suggest to share a room with your good friend or your girl/boy friend as the rooms are very small. Price is not bad, considering that in Stockholm everything is very expensive
    Guest name: Alessandro Presacco, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.4
    Guest type: Group
    stayed in Apr 2006
    Le stanze sono piccoline, ma la posizione dell'hotel è ottimale per una vacanza breve: vicino agli autobus che arrivano dagli aeroporti e tra la city e la città vecchia. Meglio le stanze con finestra!
    Guest name: Marco Caspani, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.4
    Guest type: Not Specified
    stayed in Mar 2006
    Posizione perfetta per visitare a piedi la città e per chi arriva con Ryanair da Skavsta.. il terminal è a 50 mt dall'albergo. Fatevi dare una camera con finestra, sono piccole ma pulite e carine. Il personale è gentile e competente, la colaziona abbondante e nel weekend la servono fino alle 12.00!
    Guest name: Tiziana Solidoro, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 9.1
    Guest type: Heterosexual Couple
    stayed in Mar 2006
    thanks for let us know it! we had a fantastic stay in stockholm
    Guest name: MD, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.1
    Guest type: Not Specified
    stayed in Feb 2006
    I had read the comments of other people on Venere.com and I expected already to stay in a small room. It is an experience, small but extrimely functioning, perfect for a stay of 2 nights on a discovery city trip! Great breakfast buffet in the cosy and design lounge-style restaurant. If you come by Ryanair bus arriving around midnight, this is a perfect location as the hotel is just around the corner of central station (in the station building) where the bus drops you off. Everything elese is at walking distance.
    Guest name: MP, Belgium
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.0
    Guest type: Not Specified
    stayed in Jan 2006
    My own mistake, I booked a twin-room which did not suite my wishes at all, should have looked better at the photos. But we got a double room for an extra charge ok. Bathroom, the lavoire "wash-basin" was in bad condition and terrible worn out, which I also told in the reception. Friendly personell, good location.
    Guest name: SF, Finland
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 4.4
    Guest type: Heterosexual Couple
    stayed in Jan 2006
    This hotel offers the unusal room layout of a single bed with an extra bed hanging from the wall. Not at all a 'romantic weekend away' type of room. Venere has not made this clear but after my experience are trying to correct this shortfall.
    Guest name: EAMONN MURRAY, Ireland
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 9.7
    Guest type: Not Specified
    stayed in Jan 2006
    Fantastica posizione di questo albergo. A 50 m dalla stazione dei bus che arrivano all'areoporto ryanair.Metro li sotto.I letti non sono matrimoniali ma comidi.All'ingresso sempre disponibile te caldo di ogni gusto e specie.Salottini privati.ANDATE
    Guest name: ML, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.7
    Guest type: Not Specified
    stayed in Jan 2006
    rooms are too small for a couple. OK for a single.
    Guest name: Dariusz Stefanczyk, Poland
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.8
    Guest type: Heterosexual Couple
    stayed in Dec 2005
    They have a very nice Breakfast and it is very well located. (less than 10 minutes walk from center and less than 5 minutes walk from where the bus or train from the airport leaves you).
    Guest name: ALBERT BOATELLA COSTA, Spain
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.7
    Guest type: Group of friends
    stayed in Nov 2005
    The hotel is situated in the center of Stockholm. As written in the description you fell out of the bus/out of the airport train into the hotel. The excellent breakfast gave us a nevertheless a youthhostel feeling: take a tray, fetch your breakfast and afterwards please clean the table. Floors and rooms gave us the feeling of staying on a cruiser, especially the rooms: really, really small and -when you book room type "comfort moderate"- without a window! Nevertheless: the hotel is clean, the staff is really nice and friendly and it will be difficult to find a hotel more central with rooms with own bathrooms to those rates.
    Guest name: Anke Niebuhr, Germany
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.9
    Guest type: Heterosexual Couple
    stayed in Dec 2005
    L'albergo è veramente il massimo per chi arriva a Stoccolma con Ryanair: è a 100 metri dalla fermata della navetta in arrivo da Skavsta. Le stanze sono davvero molto molto piccole, ma i letti sono confortevoli e non manca nulla. La prima colazione non è male ed è compresa nel prezzo della stanza. La posizione è eccellente anche per visitare la città. Una scelta consigliata senza dubbio per un week end (ma non per un periodo più lungo).
    Guest name: FL, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.5
    Guest type: Heterosexual Couple
    stayed in Oct 2005
    sono stato 3 notti al comfort hotel e devo dire che mi sono trovato abbastanza bene,venendo da skavsta,il pullman vi lascia praticamente a 2 passi dall'albergo,la colazione è strepitosa,la mia camera era molto piccola e senza finestra ma pulita,l'albergo è situato benissimo tra gamla stan e la city quindi non ho mai preso mezzi.lo consiglio se non si hanno particolari richieste.
    Guest name: AC, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.0
    Guest type: Family Group
    stayed in Aug 2005
    When we checked in the hotel, we could not find Venere's reservation information in the reservation system of hotel.
    Guest name: Yoshinori Matsunaga, Japan
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.7
    Guest type: Heterosexual Couple
    stayed in Jul 2005
    Price is high for a real small room without windows. Good Location, great breakfast!
    Guest name: AM, Canada
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 6.0
    Guest type: Heterosexual Couple
    stayed in Jul 2005
    It was very difficult to take the train into the center of Amsterdam. We had to walk almost a mile to get there and when we did get there there was no one working who could help us. Also, the train tickets seemed to be VERY expensive. The hotel staff was very nice and accomodating. We would stay at the hotel again, but only if we were not going into the center of Amsterdam. It was too far away.
    Guest name: KS, Germany
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.8
    Guest type: Heterosexual Couple
    stayed in Jun 2005
    Assolutamente consigliato a chi arriva da Orio al Serio con Ryanair, il pullmann dell'aereoporto arriva a 100 metri dall'Hotel all'1 di notte (se non volete sbattervi a cercare altri mezzi). Le camere sono piccolissime, chiedete una camera con finestra (la mia non l'aveva)e se siete una coppia il letto matrimoniale. Il prezzo è buono e vi trovate proprio in centro a Stoccolma
    Guest name: Fabio Bianchi, Italy
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.2
    Guest type: Not Specified
    stayed in May 2005
    The reasonable prize that was quoted for one doubleroom of medium standard was actually for a windowless room, which was not indicated on the hotell list of rooms. A disappointment. Fortunateley the personell managed to change the room to one with a window, and the agreed prize was kept. Very good.
    Guest name: Tor Seim, Norway
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 4.8
    Guest type: Heterosexual Couple
    stayed in Apr 2005
    Small rooms, bunk beds, no window.For the cost of this room was a total disapointment.Would never stay there again and would not reccomend.
    Guest name: BG, USA
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.2
    Guest type: Not Specified
    stayed in May 2005
    The hotel is perfect for visitors to stockholm. After getting of the bus from the airport you have a 1min walk to the hotel (which is a godsend when heading back home). The staff are great and the room was ample for us. We had a room without a window which might seem horrible but was suprisly ok. Due to it having a 'japanese light wall' and ample sized bed for two it's all you need after a day site-seeing. The bathroom small but well designed and the shower was alway hot and powerful. I could see how some people might not like this type of room but in my opinion you dont visit Stockholm to sit in your room all day. The breakfast was ace with a huge spread of food from continetal to cooked breakfast and some day they even went as far as supplying vitamins!! Overall a great hotel to stay that has a great location.
    Guest name: Andrew Brand, United Kingdom
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 3.8
    Guest type: Heterosexual Couple
    stayed in Apr 2005
    It is a cheap trick to call a single room with an extra bed for a "standard double" !!! You should stop this immediately if you want to keep serious. Perfect service from the staff that rebooked us to another hotel.
    Guest name: CL, Sweden
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 7.0
    Guest type: Single corporate traveller
    stayed in Mar 2005
    Good quality at the price for central Stocholm, right on top of the terminal for the Airport Express Train. Very small rooms.
    Guest name: KS, Norway
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 8.6
    Guest type: Heterosexual Couple
    stayed in Feb 2005
    There was no detail about what is a "moderate standard" room. However, il seems important to me to be said : there is NO WINDOW in the bedroom ! It can be a big problem for clostrophobic persons and I am !!
    Guest name: Marie Mordret, France
    Average rating: Hotel Comfort Hotel Stockholm Stockholm - Venere.com 9.8
    Guest type: Not Specified
    stayed in Jan 2005
    Got more than I expected. Really good hotel,and extremely happy with the service provided. Enjoyed our stay,and would most definetly stay there again,aswell as use Venere to book accommodation when visiting other countries. Thank you
    Guest name: DION REDELINGHUYS, United Kingdom
    MAP
    Hotel Comfort Hotel Stockholm - city map
    city map
    DISTANCES
    From Gamla Stan: 2 km.
    From the City Hall: 500 metres.
    From Karolinska Hospital: 2.85 km.
    From the Parliament Building: 1 km.
    From the Royal Dramatic Theater: 1.40 km.
    From the Royal Palace: 1.25 km.
    From Vasamuseet Museum: 3 km.
    From Astra: 30 km.
    From Grona Lund: 3 km.
    From Stockholm University: 6 km.
    From Saab: 30 km.
    From Ericsson: 5 km.
    From Polferries terminal: 54.3 km.
    From Silja Line ferry terminal: 3.90 km.
    From Stockholm Arlanda Airport: 41.8 km.
    From Stockholm Bromma Airport: 7.25 km.
    From Viking Line terminal: 300 metres.
    From Amtrak train station: 1 km.
    From the bus station: 1 km.
     
    TRANSPORT SERVICES
  • Garage
  •    
    The hotel provides a private parking facility in a garage behind the premises.
    HOTEL
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    hotel front view
    Click on the photo to enlarge Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    hotel front view
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    reception
    ROOMS
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    twin bed room
    Click on the photo to enlarge Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    twin bed room
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    twin room standard
    Hotel Comfort Hotel Stockholm Stockholm - Venere.com
    twin room standard
    HOTEL POLICIES
    METHODS OF PAYMENT
    Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
     
    CHECK-IN & CHECK-OUT
    Check-in:
    the rooms are available at anytime after 2 p.m.
    Check-out: it is necessary to leave the rooms not later than midday.

    INCLUDED/NOT INCLUDED IN THE PRICE
    Use of the garage facility is not included and costs SEK 240,00 on weekdays and SEK 125,00 at the weekend. Prices are for 24 hours.
    Wireless Internet access is complimentary.
    Breakfast is included in the price.
     
    CANCELLATION POLICY
    Late Cancellation or No Show Charge: 1 Night´s stay (Average Cost)
    You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.