Hotel Regina - Sorrento

5.2

Hotel Regina's staff were very strange and had a serious problem accomodating any requests. Most requests ended an a NO. We travel with a Guide dog for the blind and were told we could not have him in any of the communal places. The requirement initally presented a problem, but depending on who was at the desk they allowed us almost everywhere. Also we asked for an iron, no. My brother who was getting married in Sorrento asked them to allow his best man into his room to help him get dressed, no because he was not a registered guest. There were other items as well. All in all, Sorrento was amazing. When we return, we will probably pay extra for another amazing Hotel with a similarly great location, but minus the stuff staff.

9.1

I had a great stay at the Regina and would recommend it. By European standards, it's an excellent value of a nice hotel at reasonable prices. Nice rooms, great location, fantastic views. The downsides were no internet access in-room (though there are multiple access points in the lobby), and the strict rules enforced by the staff (no outside guests, no outside food, no seeing-eye dog) that we had to sneak around.

7.6

They people were really nice and were accommodating. I enjoyed breakfast with a beautiful view of the Amalfi coast and the Solarium was a great escape.

9.0

very beautiful surroundings, it is on a cliff looking over the water. when we got there via the train station, the taxi drivers screw you over with the "fixed" prices. it caused about 15 euros to go about 1/4 mile. it is a 10 minute walk to the main street so it is nice and quiet. the room is large and very nice. we would definatly go back to this hotel.

1.5

This is the worst experience I've ever had with an hotel! The personnel has very bad manners, is not ackowledge about the services in town and the price I paid doesn't absolutely worth the room. More than this I paid more than what we agreed via web and after 7PM you could have only cold shower. This was the only hotel where I couls find a room in Sorrento, now I understand why...

8.1

The location was central, but a little difficult to find. A great affordable option in Sorrento as comparable to other hotels. Great views from rooms, great balcony, beautiful gardens, close to everything. Additional 15E a night for car parking.

9.9

Anfahrt sollte besser beschrieben werden. Obwohl ich keine Parkprobleme hatte kann ich mir vorstellen, daß es solche in der Saison gibt. Vielleicht könnte noch ein oder 2 deutsche Fernsehprogramme eingestellt werden.

4.2

There were ants in the bathroom that came also in the bedroom. The view on the sea from the bedroom (third floor sea front) was nearly completely covered by the building in front. Public areas were better than the bedroom, where furniture and interior decoration was rally shabby. The bathroom was old style, with no shower. The view from the top terrace was instead beautiful. I will not chose to return to this hotel next time. The price is too high for the quality it offers.

8.2

Regina is located pretty close to central areas, is clean and has a magnificent view of the sea, so ask for rooms with view. I staied in a small room without sea view. The breakfast is served at a restaurant at the last floor, having a nice terrace to enjoy the view and the volcano. The staff was nice and the room clean.

7.8

My only concern about the room was the shower stall...which was way too small! People that are of larger size would never fit. I'm only 5'4" & 125lbs and it was hard for me to manouver. I don't need a large bedroom area, since I don't spend a lot of time there when I'm on vacation. The rooftop dining room has a beautiful view of the bay. I would also suggest the hotel have internet access for their guests.

8.0

The hotel is quite close to the train station, 15 mins walk. If you don't have a lot of luggage there is no need to call a taxi. Bad: Our room didn't have a fridge (mini bar). Guests allowed using laundry only if they stay at least 3 nights. First morning we asked about the beaches near by. The receptionist sent us to a private very expensive (minimum 9+3.60 euro per person) beach and advised to use an elevator to get down to the beach. After we looked around we found a way to get there for free also there was a free beach closed by. Overall it was an OK hotel. Good The view from the room and breakfast area was breathtaking. I would stay in this hotel again just to enjoy it.

9.7

...very nice hotel ... a good starting point for visit all the interesting places around - Pompeij, Vesuv , Capri, Positato, Amalfi, ...

8.2

Very nice. We had a great view of Vesuvius from our room. Relatively close to most things. Dinning (breakfast) room had great view, decent food.

9.4

This is a wonderful hotel with lots of charm and a very welcoming, helpful staff. A delightful place to stay in a great location with fabulous views. The property looks better in person than it does in photos. Two flaws: Venere web site erroneously says "ALL rooms have balconies and panoramic views"-- single rooms have neither. You must purchase a double room and request the sea view. The other flaw is noise: the restaurant is on the 4th floor and the tile floor amplified all sounds. My room was on the 3rd floor-- restaurant staff preparation was very noisy beginning at 5:30-6:00 am! I had a fabulous view though! It was still worth the noise to have a nice hotel experience. (Get used to the narrow showers in Italy-- they are everywhere)!

9.8

My wife and I enjoyed our stay at the Regina very much. It was an excellent location and the staff were helpful and the food was very good. One improvement could be to have terry towelling towels rather than cotton ones.

9.6

Please disregard the earlier email we sent you about Regina as we were confused about another venere hotel where we stayed. My wife and I enjoyed our stay at the Hotel Regina very much. It is very well located in respect to the major shopping areas. Both our room and the dining area had a breathtaking view of the Mediterranean sea and the Bay of Naples. The food was excellent and well served. We were appreciative of being allowed to leave our luggage at the hotel whilst visiting the Isle of Capri. An improvement could be to have terry towelling towels instead of cotton ones. Whilst the hotel is excellently located for shopping and our room had a beautiful view, one disadvantage of this room was that it was also close to the road leading to the hotel. This road can get a bit noisy at times and it is also very narrow in parts and pedestrians need to be very careful of the traffic.

7.9

The staff were excellent. Ms Fatima moved us to a seaview room with fantastic views and was very helpful and friendly. Our stay was very comfortable. The only negative was the lack of water pressure for showering. Otherwise our stay was extremely enjoyable.

9.2

We had a wonderful stay. The hotel was very clean and in a great location! Beautiful room with balconies overlooking the water. Staff was very helpful,friendly and polite.

8.3

Wonderful location, but a little bit noisy! The vieuw to the see was unforgettable!

5.9

Very difficult to find if you're driving. Room was clean, but shower was mildewy and water backed up in drain ( i hear this is a common problem in these old properties). They really need to add some more furniture or artwork to the rooms. Breakfast was marginal, you'll get bored after a couple of days. Overall OK.

3.6

My room was tiny with a old worn out mattress and no view. The AC did not work for the first day, but was fixed by the second day. Other rooms seemed much better (my room should have been less than half the price of the other rooms). The staff was friendly and helpful and the view from the dining room was good, and the dinner up there was expensive but enjoyable. All in all I expected a much nicer room for the price.

6.4

SMALL ROOMS WITH BEAUTIFUL VIEW OF BAY OF NAPLES. NOT AS NOISY AS PIAZZA TASSO BUT STILL A FAIR AMOUNT OF STREEET NOISE. FAIRLY HOT ALSO

4.3

We were not content! On the Web-site freee parking (not garage) was offered, but we had to pay 12 EURO/day. The indication on the web-site was said to be an error. In the bath the water was only dripping; i. e. completely unsufficient for taking a shower. To fill the bath tub took more than 30 minutes. The excuse was, that we were in the third floor, where the water pressure is low. Between bath tub and wall was moud. The doors to the rooms don't close exactly; every noise from outside - some times very early in the morning - is disturbing. The prices are exaggerated compared with other hotels in Sorrento.

5.2

This is a perfectly decent hotel but I was disappointed in the quality of the rooms given the price. We paid much less in Rome and Naples for romms that were much more spacious, carpeted, came with a better breakfast buffet, etc. This room was fine but small, quite sparse, and had a tiny balcony overlooking the street & water view. The street noise was bothersome enough at night, even though it was only cars & scooters, to keep us from leaving the balcony doors open to enjoy the breeze. The breakfast was unremarkable -- smaller selection than at other hotels on our stay, with just the basic breads, salami, cheese & cereal. Staff were courteous and competent. Fourth floor restaurant has spectacular view of the water -- beautiful setting for breakfast.

9.6

It would have been nice to have internet service available, but otherwise, all was wonderful.

8.4

We had a great time at the Regina. The hotel is right on the coast, and our room had two balconies overlooking the Bay of Naples and Mt. Vesuvius! The room was clean and the area was safe, the location is a short walk into town and the marina, easy access to daily boats to Capri, etc. We had a great time!

7.8

nice room,great location,but very noisy inside and out

7.3

Generally speaking, a decent place to stay, but sparse. We originally booked a room with no view, but wound up getting a view, which was a pleasant surprise. Unfortunately, though, they're a little frugal on heat. DON'T GO THERE IN WINTER. They turn the heat on at 8:30 in the evening, and off again at 8:30 in the morning. Each room has it's own thermostat, but don't count on it warming up to what you want it to. We mentioned our problem with the heating to the staff and they did have someone look at our thermostat that day. The next night was warmer, but not a whole lot. They gave us extra pillows and blankets, too. There was a bit of an ant problem, as well. Not major, but noticable. In terms of facilites and services offered, we did not know of half of them listed on this website. They may well have had them, but nothing was posted at the hotel. Also, if you're driving there, be careful. The street leading up to the hotel is extremely narrow and getting your rented car scraped is highly possible. Then, you'll have to maneuver your way into the parking garage, with staff directing you. Good points are that the staff is pleasant, the views great and breakfast is plentiful. No bacon and eggs, but croissants, rolls, cereal, percolated coffee, juices and toast are all offered.

8.5

Rooms a bit basic, but sheets, towels etc changed daily: water hot in satisfactory bathroom. Staff exceedingly pleasant, and well presented. Excellent position, overlooking the Bay.

6.9

Upon booking we understood that it was a B&B. When arriving we asked about breakfast and understood there was none. We ate breakfast on our own the first two days. When checking out on the third day I glanced at the monitor and saw "Bed & Breakfast". I asked the receptionist and she told me we should have been told the hours and the location of the resturant when we checked in. We really missed out. We ate our breakfast the last day in a lovely dining room located at the top of the hotel. We really appreciated being able to make our booking through Venere. It was a simple process. We will use your services for future travel.

7.2

I booked a single room with v little notice. Room was quite small and without views. Other rooms in hotel looked v good as had balconies sea views etc. Breakfast wasn't great.

9.7

The hotel was exactly what we were looking for, it was in a quiet location but just two minutes away from the heart of Sorrento and convenient for the ferry terminal. The staff were helpful and friendly and the whole hotel was clean and well cared for. The views of Vesuvius and the bay were expansive from the roof, although a little more attention to a better provision of furniture and planting on the roof terace would be a benefit. It might not be suited to a hotel based family holiday but for people wanting to explore Sorrento and the coast it is an excellent choice. We will definitely stay there again.

8.1

We wanted a small hotel in a quiet street in Sorrento and the Regina fully satisfied our needs. The views from the restaurant were breathtaking and the breakfasts were really excellent.

7.8

Good place for a hotel near the train/bus station. It was very clean and safe, but bed was a bit uncomfortable and the night person sleeps in a pullout sofa in the main lobby. If you leave early in the morning, you'll have to disturb him to depart.