Best Western Hotel Executive - Siena

Average rating:  2.7

Guest type: Single traveller

stayed in Sep 2007

non merita le 4 stelle. Mobili di basso pregio, dettagli non curati (specchi con lampadine diverse una dall'altra) ne fanno massimo un 2 stella. Ristorante brutto, non curato, pochi piatti proposti e di bassa qualità.

Guest name: FC, Italy

Average rating:  4.7

Guest type: 

stayed in Aug 2007

Breakfast is far from expectations and the staff is not really what you'd call helpful and solicitous... The correspondence price/quality should be improved. Car is indispensable.

Guest name: CV, Italy

Average rating:  6.1

Guest type: Young couple

stayed in Aug 2007

L'hotel è pulito e le stanze sufficientemente spaziose.Tuttavia la colazione non offre molta scelta e ogni mattina siamo stati svegliati verso le 9.00 dalle cameriere che chiedevano la camera per fare le pulizie.

Guest name: MZ, Italy

Average rating:  9.2

Guest type: Mature couple

stayed in Aug 2007

This hotel was farther outside of the centre than I expected. Since I was walking and didn't know how to catch a bus to the hotel, this was a significant problem. It's all uphill fro the bus station.

Guest name: Harry Henriques, USA

Average rating:  8.0

Guest type: Mature couple

stayed in Jul 2007

Tutto bene

Guest name: CC, Italy

Average rating:  8.0

Guest type: Mature couple

stayed in Jul 2007

Tutto bene

Guest name: CC, Italy

Average rating:  3.0

Guest type: Single traveller

stayed in Nov 2006

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Guest name: Francesco Prioglio, Switzerland

Average rating:  10.0

Guest type: 

stayed in May 2006

My only problem was that hotel dining room was closed that day (private party) and there was no place nearby to eat...except for a small neighborhood pizzaria with limited hours.

Guest name: Susan MacVicar, USA

Average rating:  5.0

Guest type: Heterosexual Couple

stayed in Apr 2006

Non è un hotel a 4 stelle. E' un 3 stelle e nemmeno dei migliori. Il bagno è brutto e le foto sul web sono fallaci. La colazione è povera e male assortita. Sconsiglio di prenotare se si cerca una struttura a 4 stelle.

Guest name: MM, Italy

Average rating:  4.0

Guest type: Not Specified

stayed in Mar 2006

Difficilmente in Toscana ho trovato una qualità corrispondente al prezzo, ma la stanza, l'arredamento, il televisorino, il rumore del frigorifero, mi fanno pensare che 4 stelle siano assolutamente troppe, ne toglierei almeno 2 per non essere offensivo. Con tutto il turismo e quindi soldi che entrano nelle tasche delle società alberghiere, mi chiedo perchè in città così conosciute nel mondo, non ci siano strutture degne di ospitare un turismo di qualità.

Guest name: SA, Italy

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in Feb 2006

Un poco lejano al centro de siena, pero hay transporte publico que te lleva y te trae sin problema. Las habitaciones muy bien, bastante amplias a iluminadas. De recomendar

Guest name: Moises Perez Leon, Italy

Average rating:  6.9

Guest type: Family Group

stayed in Jan 2006

Not up to 4 star standard. Would rate as 3 star. Internet not available and I only booked as it was advertised as available. Fridge in room had to be switched off because of noise. Complaint of noise was not dealt with. Would not stay here again.

Guest name: Phillip Feller, Australia

Average rating:  2.0

Guest type: Single leisure traveller

stayed in Jan 2006

This hotel has been published with four stars in your comment but ones is too much !! The quality room is terrible and the breakfast room is depressing.In concluson my comment is totally negative.

Guest name: Antonio Bertolaso, Italy

Average rating:  9.5

Guest type: Heterosexual Couple

stayed in Dec 2005

good value for money, service describably improved since last year, especially friendlyness at front office, rich breakfast buffet, free parking facility in front of thehotel is helpful as you haven´t to look for garage to park the car.

Guest name: Ernst Moispointner, Austria

Average rating:  6.9

Guest type: Heterosexual Couple

stayed in Sep 2005

This hotel was fine for the price, however the two big negatives were: the bed and the noise. The walls are paper thin and the double bed was actually two sagging singles pushed together.Good breakfast and great servers, we didn't have an issue with the breakfast room being in the basement. Location was good for driving in and out of Siena and all around Tuscany. Internet - we couldn't access aol. Would love to stay in Siena next time - but can't beat the price here.

Guest name: LM, Canada

Average rating:  8.0

Guest type: Couple with children

stayed in May 2005

Would stay there again

Guest name: CC, USA

Average rating:  5.8

Guest type: Group

stayed in Mar 2005

Per essere un hotel a 4 stelle la qualitò delle camere e la location sono abbastanza scadenti... Economico ma molto anonimo

Guest name: MP, Italy

Average rating:  6.6

Guest type: Gay Couple

stayed in Mar 2005

The room was not ready at about 15.00 Employees are not motivated at all. Public transport was poor. Just one or no bus in the evening at 21.35 (We had been told there would be buses every 20 minutes until 23.00)No bus tickets to be had (we had to walk into town)

Guest name: BM, Switzerland

Average rating:  6.7

Guest type: Heterosexual Couple

stayed in Jan 2005

bon accueil parlant un excellent francais et donnant de tres bonnes informations sur sienne hotel convenable mais aspect vieillot et loin du centre.

Guest name: LS, France

Average rating:  9.4

Guest type: Not Specified

stayed in Dec 2004

It is a standard Best Western - better than that in Savannah, anyway. We stayed here for almost a full week in low season and had no problems. For a given price, everything was perfect. That said, this hotel is 5km away from the city. It was ok with us, though.

Guest name: Yuri Nesterenko, USA

Average rating:  4.7

Guest type: Group of friends

stayed in Nov 2004

Para ser un hotel de 3 estrellas la atención al cliente fue bastante pobre. El desayuno muy normalito. En un hotel de una estrella nos pusieron lo mismo. La habitacion bastante bien, amplia y no ruidosa .Aunque el cuarto de baño tenia un plato de ducha y no una bañera ! sorprendente no !!! Si vuelvo a Siena reservare en otro lugar.

Guest name: ANA FE GONZALEZ BRAÑAS, Spain

Average rating:  6.9

Guest type: Single leisure traveller

stayed in Sep 2004

People at the desk were not helpful. The location was farther away from the main area than I would have liked.

Guest name: Rita Kirby, USA

Average rating:  6.9

Guest type: Single leisure traveller

stayed in Sep 2004

People at the desk were not helpful. The location was farther away from the main area than I would have liked.

Guest name: Rita Kirby, USA

Average rating:  6.9

Guest type: Single leisure traveller

stayed in Sep 2004

People at the desk were not helpful. The location was farther away from the main area than I would have liked.

Guest name: Rita Kirby, USA

Average rating:  5.2

Guest type: Group of friends

stayed in Oct 2004

The reservation request and final confirmation by Best Western clearly stated room A/C. Upon arrival we descovered NO A/C available in the hotel. We were advised that Best Western management had turned OFF the A?C for the rest of the year. The average room temperature at night for sleeping was 25 C. When we attempted to leave the window open bugs, noise and light made sleeping imposible. We definitely felt deceived by Best Western management.

Guest name: Robert Malone, USA

Average rating:  7.0

Guest type: Single leisure traveller

stayed in Oct 2004

Basically a cheap hotel. A long uncomfortable 15-20 minute drive from Siena. When I was there, the air conditioner broke down. The receptionist explained that the manager had 3 hotels to care for and could therefore not make himself/herself available. She said it would be fixed the following morning. It wasn't. The road signs in Italy are terrible. This is not the hotel's fault, but the directions they give on their web site refer to nonexistent signs (I looked hard but didn't see the signs). Breakfast is poor and slow - the waiters don't speak English and appear impatient with the English-speaking guests. The rooms are simple but basically clean. Not a hotel I would choose to stay in again.

Guest name: AB, Israel

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Oct 2004

This was a wonderful, simple hotel to work with. The room was classic Best Western. The onyl drawback is that the location is a bit out of the way. But that was nothing a taxi could not fix.

Guest name: Darrell L. Bock, USA

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Sep 2004

Initial welcome and information was rushed however the overall service was good . The high light being the staff, service and food in the restaurant which was excellant.

Guest name: Roy Poplar, United Kingdom

Average rating:  8.2

Guest type: Gay Couple

stayed in Sep 2004

The breakfast that comes with the room is excellent. The front desk help is very good and helpful. The resturant for evening meals has poor kitchen help. Our order and I saw many others came out incomplete. I'd recommend having your evening meal elswhere.

Guest name: LJ, USA

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Sep 2004

Breakfast very poor

Guest name: Stephane GIANNOTTI, France

Average rating:  9.5

Guest type: Heterosexual Couple

stayed in Aug 2004

The hotel itself was excellent, but the restaurant did not live up to our expectations. At breakfast we were not offered any croissants ourselves, although they were available from the kitchen and we had to ask for them ourselves. As for dinner, twice one of the courses we ordered from the menu was no longer available and once a bottle of wine we ordered from the wine card was out of stock.

Guest name: KV, Belgium

Average rating:  6.6

Guest type: Group of friends

stayed in Aug 2004

Though 4 start hotel it would deserve 2. Rooms were just O.K. The first room we got was full of water, in the 2nd the lights were out, in the 3rd there was smell of cigarette though was non-smoking room. Breakfast is inceedibly poor, you can never know if you get a (meaning 1 single piece) croissant from the staff or not. Finally, the price vs quality is O.K., but it shouldnot be advertised as a 4 start hotel.

Guest name: LJ, Hungary

Average rating:  6.5

Guest type: Heterosexual Couple

stayed in Aug 2004

Location could be better indicated on the site. Recepcionists were unfriendly, I could say even impolite. Besides, a nice hotel, with easy parking.

Guest name: BY, Brazil

Average rating:  4.1

Guest type: Heterosexual Couple

stayed in Aug 2004

The location detailed on the internet was misleading-the hotel is a bus trip away from the centre of Siena and the last bus leaves Siena at 9.30 for the hotel. Although rated a 4 star hotel the service we received was defintely not 4 star- reception staff were most unhelpful and even the smallest query provoked an irritated reaction!

Guest name: EB, Ireland

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Aug 2004

You should allow ample time for breakfast because the service is slow and the restaurant understaffed on a Sunday. The hotel is not within walking distance of the town center, so you have to take a bus.

Guest name: Wim Beelaard, Netherlands

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in Jul 2004

You have to do something with your restaurant! That was a parody! Nice people but it was a disaster, almost as an English comedy!

Guest name: Tony & Monika Petersson, Sweden

Average rating:  8.5

Guest type: Not Specified

stayed in Jul 2004

verry good offer at high seaseon!

Guest name: AG, Netherlands

Average rating:  7.7

Guest type: Family Group

stayed in Jul 2004

Ambiente confortevole in zona tranquilla ma a due passi dal centro. Buona la qualità del prezzo/servizio.

Guest name: Stefano Scattone, Italy

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Jun 2004

Modern hotel far (3km) from Siena historical center but good for guests with a car, like us. The only thing that had not the same quality of all the rest was the breakfast, a very poor one.

Guest name: Guilherme Luna, Brazil

Average rating:  6.3

Guest type: Heterosexual Couple

stayed in Jun 2004

The public areas and the service don't correspond with a 4 stars level hotel. Also the breakfast is very poor for such a hotel. The location of the restaurant/bar is in the lower level of the building, what is very unpleasant.

Guest name: ROSA GUIRAL HABA, Spain

Average rating:  7.2

Guest type: Heterosexual Couple

stayed in Jun 2004

Sienna is a walled city, you must park outside so we opted for this hotel for price/parking/quailty. The rooms are clean and the hotel is located only a few minutes away from the city. The room was quiet and parking was free. However, the staff left a great deal to be desired.The breakfast crew acted as if you were disturbing them by your presence. There is free internet for quests, which is nice, but only one terminal. This hotel could improve greatly just by tuning up the staff.

Guest name: Allen McInnis, Canada

Average rating:  5.8

Guest type: Not Specified

stayed in May 2004

this motel is away from the center of the town

Guest name: Sylvain Toussaint, France

Average rating:  3.8

Guest type: Heterosexual Couple

stayed in May 2004

We are a couple and one of us is a disabled wheelchair user. We booked at this hotel because we felt we could be confident about quality and level of facilities for a disabled guest. We were booked in for 8 nights but found another hotel and left after 3 nights, we would have left sooner had we been able to find an alternative accessible hotel. Specific issues: Bathroom was badly designed to the extent that it was not possible to shower without completely flooding the bedroom. The quality of the fittings were shoddy to say the least, the metal strip across the door sil of the bathroom was sticking up at one end and very dangerous also the constant flooding meant that the door was rotting. The shower curtain was on a spoke contraption but it was broken and even if it had not been, the design would not allow the curtain to be effectively used. The fridge was broken and not working when we arrived, we asked for something to be done twice but it was still broken when we left. There was a kettle and sachets of tea and coffee in the room but the only cups provided were lightweight plastic ones of the type provided for water coolers and intended for cold drinks. The standard of the breakfast was poor, very very bad quality. Dried up fresh fruit, tinned fruit salad, no bran cereal, poor choice of pastries. The 'few' staff that were there tried their best but they were obviously overworked and understaffed. The disabled parking was at the very back of the hotel i.e. located as far from the front entrance as possible, as if that was not bad enough, you had to push up a steep hill from the disabled parking to get to the hotel entrance. The least noise from the adjoining room was clearly audible. We were woken in the night by the TV in the next door room and had to telephone reception to get them to deal with it. We would not recommend this hotel to anyone wishing to visit Sienna.

Guest name: GL, United Kingdom

Average rating:  8.2

Guest type: Heterosexual Couple

stayed in May 2004

Very clean and professional. I liked the free internet access. Staff was helpful and friendly. The price was great. The breakfast was good. Only two complaints - the location was not convenient to downtown Sienna (the bus was regular, but the last bus left Sienna at 8:30 p.m.), and the phone system uses pulse dialing (rather than tone) so I couldn't use my calling card.

Guest name: Joe Haynie, USA

Average rating:  8.5

Guest type: Group of friends

stayed in May 2004

La sola nota stonata è stata la colazione: standardizzata e decisamente poco buona. Terribili i cornetti. The only bad thing was the breakfast: too standardized and definitely bad. Croissant terrible!

Guest name: AR, Italy

Average rating:  5.9

Guest type: Single corporate traveller

stayed in Apr 2004

I expected more regarding to 4 stars hotel.

Guest name: Jadran Cicigoj, Slovenia

Average rating:  9.5

Guest type: Not Specified

stayed in Apr 2004

Excellent hotel. A little removed from central Siena. However, public transportation is available and the parking in central Siena is not expensive (if travelling by car).

Guest name: Alejandro Djurisic, France