Jolly Hotel Siena - Siena

Average rating:  6.2

Guest type: Young couple

stayed in May 2008

Definitely a Business Hotel. Modern, simple. Breakfast was edible. Overall Stay was OK.

Guest name: JB, USA

Average rating:  8.8

Guest type: Mature couple

stayed in Jan 2008

Location was perfect,right at the central bus station.We got off the bus from Rome and walk across the street to the hotel.Check in was quick and efficient.I think we were upgraded to the 5th floor overlooking the bus station and a view of the rooftops of Siena and the countryside beyond. The room was spacious,very clean and modern with a plasma tv.The bathroom has up to date fittings and functional. The staff was friendly.We did not use the hotel's,facilities as we were out the whole day. The hotel was about 10 minute walk to the Campio.So even though it was not right in the centre, it was very near. To us it was ideal.The express bus stopped and picked up passengers right opposite the hotel.In fact we waited for the bus in the hotel lobby. WE had a pleasant stay and will definitely stay there in the future.

Guest name: Sum Ang, Australia

Average rating:  8.3

Guest type: Young couple

stayed in Dec 2007

I have been to Siena several times in the past and decided this time to stay in this hotel quite simply for it's central location, my only gripes are the lack of parking, although it is right opposite the bus stop in town, the train station is a 20min walk. The rate, while reasonable, I though could have been better given the time of year, overall though no real complaints, clean, friendly and very central.

Guest name: AH, Ireland

Average rating:  3.6

Guest type: Young couple

stayed in Oct 2007

Should be called the "Sullen" instead of the "Jolly" Massively unhelpful. Couldn't help me park properly. I got towed. I hated them so much I'll never return to Italy,

Guest name: RM, USA

Average rating:  9.0

Guest type: Not Specified

stayed in Sep 2007

We enjoyed this hotel very much. The room was attractive and clean and comfortable, and the restaurant was excellent, as were the breakfasts. The other guests were also fun. It's a large hotel with all the amenities--but it's not quaint and interesting. We found some of the staff at the reception desk unfriendly and dismissive.--Siena was a revelation and a delight.

Guest name: JP, USA

Average rating:  7.8

Guest type: Single traveller

stayed in Jun 2007

My room did not have internet access, despite what the hotel staff told me when I bought my "internet credits" (and despite a sign in my room claiming I was in a "Wi-fi area"). I had to connect in the lobby, which was ok for a one-night stay, but I would not do for longer than that.

Guest name: Andrea Montuschi, Italy

Average rating:  10.0

Guest type: Young couple

stayed in Jun 2006

Perfect!

Guest name: KL, USA

Average rating:  8.0

Guest type: Young couple

stayed in Sep 2006

I stayed in the Jolly Excelsior for 2 nights in September 2007. I travelled from Florence to Siena via bus which stopped straight outside the Jolly hotel. The entrance to the hotel was very modern and clean but due to this did not have much atmosphere and seemed clinical rather than cosy. The staff seemed wooden. Our room was very modern; the bathroom was very spacious with a very large shower cubicle. Our room was on the front of the hotel so views not so good, also heard the weekly Market being setup in the early hours. I would recommend asking for a room at the back of the hotel with view of the football ground. There was alot of choice at Breakfast. Bar was also non atmospheric. If I stayed in Siena again I would opt to stay in a more traditional italian hotel as this felt more like the type of hotel one would use on business. Location of hotel very good, easy walk into the centre of Siena.

Guest name: AS, United Kingdom

Average rating:  8.2

Guest type: Young couple

stayed in Jan 2007

This was a very nice modern hotel located a stones throw from the heart of old Siena. Rooms of good size with an excellent bathroom. Beds a little on the firm side. Superb choice at breakfast with plenty of choices of hot and cold options. Food in the restaurant is way over priced with much better choices available in town so I wouldn't eat in the hotel. Everything else was more than satisfactory. Watch out though. The night barman has no idea how to make a Bloody Mary!

Guest name: Sean Tomey, United Kingdom

Average rating:  7.2

Guest type: Single traveller

stayed in Oct 2006

The location of the hotel was nice. Sienna is a small town so it only takes 10 minutes to walk to the central area (Il Campo). It's also behind the soccer stadium and we arrived the night a game was going on. It was fun but after awhile the noise got old. The hotel was a decent size, considering that many european hotels are small. It was modern and quiet. The negatives to the place was the main front desk guy (or GM) who seemed like a french character - snooty and bothered by your presence and questions! The breakfast was mediocre - the eggs did not seem/taste like real eggs. Finally, we were never able to get an Internet connection from our room. I think for the price it was a decent value (especially if you are sharing the cost with a friend as I was).

Guest name: Alena Anderson, USA

Average rating:  8.6

Guest type: Two Friends

stayed in Aug 2006

This was my first time at at the Jolly. I was familiar with the location in Siena, and chose it for ease to access to the Palio. I am still trying to get accustomed to not haveing two double beds when traveling anywhere in Europe, and the size of the rooms. Overall, the experience was nice. The renovation in the last year was great. Hard to find a hotel with a fair rate and proximity to the activities. I hope the Jolly continues to keep the rates somewhat affordable.

Guest name: James Wiggins, USA

Average rating:  9.1

Guest type: Young couple

stayed in Aug 2006

Great location! The hotel is across the street from the bus station. Very convenient.

Guest name: Julie Abramson, USA

Average rating:  6.3

Guest type: Mature couple

stayed in Jul 2006

Very good location. A large hotel rather impersonal

Guest name: JB, United Kingdom

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in Jun 2006

A fabulous property - very updated and modern amentities. Only a 10 minute walk to Il Campo as well. Just wish they had parking available.

Guest name: Bryan Pinsky, USA

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Sep 2005

Great location. Just a few steps from the bus stop, which we used to go to Florence. Full breakfast with bacon and eggs. Full modern bath and spacious rooms. A little expensive but would stay there again.....

Guest name: Frank Renault, USA

Average rating:  8.8

Guest type: Not Specified

stayed in Sep 2005

Excellent location. Room and bathroom were modern and tastefully decorated. Excellent breakfast buffet. Good value for the money. Francesca at the front desk was very welcoming and helpful! Trying to get to the hotel with a car is somewhat confusing due to the one way streets-good idea to carefully map out your route.

Guest name: J. Allen Murray, Canada

Average rating:  7.9

Guest type: Not Specified

stayed in Sep 2005

I had requested two twins when reserving the room but was given a double bed. Otherwise, the room was nice.

Guest name: CJ, USA

Average rating:  4.2

Guest type: Heterosexual Couple

stayed in Sep 2005

Unfortunately our stay here was not the best. The customer service was very poor. The air conditioning would turn on, run for 5 seconds and shut off, then 15 seconds later turn back on and shut off 7 seconds later. We called down and was told the AC was working and then was hung up on. In the morning we took our showers and basically flooded the bathroom with water since there was no shower door. Upon leaving we asked whether there was supposed to be a door and they said yes - it had broken and the new one was on order. No apologies or anything. We brought up the AC again and explained what it was doing again and the man said that doesnt sound right and they would take a look. The service at this hotel was unfortunately horrible. We would not stay at Jolly hotels again.

Guest name: MH, USA

Average rating:  7.8

Guest type: Not Specified

stayed in Jul 2005

a bit generic but extremely jolly. in fact what a good name that would be....the jolly hotel....because the staff was anything but....excelsior, i think not! however, it's the best thing since super 8.....and help yourself to the soaps.

Guest name: HM, USA

Average rating:  8.0

Guest type: Heterosexual Couple

stayed in Jun 2005

it's a very good location, especially if you arrive by bus. all you have to do is to cross the street and you are their. No complains. Breakfast is excellent.

Guest name: NF, USA

Average rating:  10.0

Guest type: Not Specified

stayed in May 2005

This Hotel is a real Gem! The rooms have been redone and the bathrooms are of marble with Grohe fixtures. The only drawback is the rather high parking rates which are about 36 Euros daily. But considering the location one should not complain too much.

Guest name: Vytautas Mickus, Canada

Average rating:  9.8

Guest type: Group of friends

stayed in Mar 2005

This is a wonderful hotel for American tourists. It has a great location for sightseeing in the historic center of Siena. Good Breakfast buffet for Americans.

Guest name: AV, USA

Average rating:  5.4

Guest type: Heterosexual Couple

stayed in Nov 2004

Rude receptionists. Loud room--construction going on in the hotel while we were there.

Guest name: EN, USA

Average rating:  6.1

Guest type: Single leisure traveller

stayed in Oct 2004

Everything with the hotel was fine given the type of hotel and price. My only problem is with Venere. It would be nice to be able to book a double bed on your site for a single person. That's a feature that seems to be more unique in EMEA for visitors from the U.S. and is maybe something which can be approved. Jolly was sufficient for what it offered.

Guest name: Brian Sinderson, USA

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Sep 2004

We have stayed at this hotel in Siena on 6 separate foreign holidays in the last 15 years. This year, the hotel has definitely benefitted from the renovation work which is now almost complete. The recently refurbished bedrooms are superb - a definite improvement. Only one plea for future changes - PLEASE pipe in Sky News (English) so that there is an alternative to CNN!

Guest name: John Clamp, United Kingdom

Average rating:  7.2

Guest type: Group of friends

stayed in Jun 2004

This is a fine hotel for one or two nights but the rooms really lack character and charm. As my travelling companion said, they are plastic. A room you could find anywhere in the world. This hotel is overpriced for what you get. You are better off to find something closer to the center of town. I did appreciate the fact that the bus for Rome could be caught right across the street instead of just the train station. I will say that the shower was large and the breakfast excellent for Italy.

Guest name: Larrianne Corder, USA

Average rating:  9.9

Guest type: Not Specified

stayed in Jun 2004

We were more than happy with the Jolly Hotel in every way. The staff were extremely friendly and helpful. The rooms were among the quietest we have ever stayed in. The hotel is within very easy walking distance of central Siena, and the Piazze del Campo. Very cost effective. I would reccomend this hotel to others.

Guest name: Glenn Moore, Italy

Average rating:  6.6

Guest type: Gay Couple

stayed in Apr 2004

Rooms were very small. Breakfast was average. Location was good. Right by the bus line from Florence. This is an adequate hotel.

Guest name: GB, USA

Average rating:  3.5

Guest type: Heterosexual Couple

stayed in Feb 2004

The hotel is very old, rooms are small. The hotel is too much expensive and the quality is low.

Guest name: Paolo Diomede, Italy

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in Oct 2003

We have stayed here now on a number of occasions and have always been pleased. It is within easy walking distance of Il Campo and the Enoteca and, if you are a footy fan, it backs on to the ground of Siena football club. You can get a ringside seat at a Serie A match for nothing!

Guest name: John Clamp, United Kingdom

Average rating:  3.9

Guest type: Heterosexual Couple

stayed in Sep 2003

The hotel is old and in need of restoration, especially the carpeting in our bedroom. Staff was not outgoing--never smiled--and made me feel that I was a bother to them. Also, not very helpful in terms of helping me find a place to park my vehicle. If you have a car, you are completely on your own, although there is a public parking facility within walking distance. Compared to other comparably-priced hotels we stayed in during our two visit to Italy, I would put this one at the bottom of the list.

Guest name: John Perugini, USA

Average rating:  8.2

Guest type: Not Specified

stayed in Sep 2003

A good hotel, clean rooms, good service and a continental breakfast. Siena is a fascinating town.

Guest name: HAEHN PETER, Italy

Average rating:  8.8

Guest type: Not Specified

stayed in Sep 2003

Our first trip to Italy and Jolly Hotel was an excellent choice for us. Central to everything we wanted to do in Siena. Close to everything. The quality of service and the accomodations were excellent. Did not see another hotel in the area that would have been a better choice this trip.

Guest name: Bill Ramsey, USA

Average rating:  7.4

Guest type: Heterosexual Couple

stayed in Sep 2003

At first, it's very convenient location to go to the sight spots such as "IL CAMPO" and there is bus stops for rails station and Firenze bound in front of the hotel. However, we felt the facilities of hotel are not so new nor modern.

Guest name: Hirotoshi Hashizume, Japan

Average rating:  7.8

Guest type: Not Specified

stayed in Aug 2003

Generally nice hotel and nice location. A little expensive for the type of room.

Guest name: Stephen Alessi, USA

Average rating:  6.6

Guest type: Heterosexual Couple

stayed in Aug 2003

At check-in we thought we were registering for an Adams family reunion. Hotel location is good, 10 minutes walk from Il Campo. Hotel decor was probably fashionable in 1970 when it was last renovated. On requesting assistance for car parking was told to drive outside city walls and find on street parking which may or maynot cost money! Overall for €99 per room hotel is reasonable value.

Guest name: Conor Flaherty, Ireland

Average rating:  7.1

Guest type: Not Specified

stayed in Aug 2003

Room was small but service and location were very good.

Guest name: JM, USA

Average rating:  9.3

Guest type: Gay Couple

stayed in Aug 2003

The hotel was excellent. Rooms are a little small. The breakfast was super one of the best I had in Italy

Guest name: Alan Howard, United Kingdom

Average rating:  9.5

Guest type: Family Group

stayed in Jul 2003

Very good hotel, especially for the price. We paid only 99 euros for a double and this was during Palio festival week. The staff was very welcoming. Most know English or are happy to try and understand your pitiful attempts at Italian. Only problem was are room was right above the university's track field and construction was being done. Although the windows kept most of the noise out in the morning it still woke us up. But I'm sure if there was no construction it would have been very peaceful. We heard no commotion from any other rooms. Also if you eat in the restaurant, try the gelato di frutti it is very very very good. (Any flavor) **The best part of all is its location to the main bus station. We got off our bus from Siena and boom there was the hotel, maybe 15 steps away.

Guest name: James Wright, USA

Average rating:  8.3

Guest type: Couple with children

stayed in Jun 2003

The location of the Hotel is excellent. The staff was very helpful. The breakfast was adequate. I would recommend the hotel to travelers driving to Siena who require a moderately priced hotel with good location and service.

Guest name: SL, USA

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Jun 2003

Internet reservation was not recognized by the reception, although I had a copy of confirmation. Luckily enough my Italian speaking friend asked the same rate room and we could stay.

Guest name: Tetsuo Fukuyama, Japan

Average rating:  5.5

Guest type: Not Specified

stayed in Jun 2003

Tired and well used facility. A language mis communication caused us to be charged for the free included breakfast. The consierge at our ckeck out time was a snotty, condesending toad.

Guest name: JA, USA

Average rating:  7.2

Guest type: Single leisure traveller

stayed in Jun 2003

Modern hotel with fairly small, nondescript rooms. Good location only a short walk to main square. Front desk employees are competent, but not very friendly - seem to be disinterested.

Guest name: MM, USA

Average rating:  6.0

Guest type: Heterosexual Couple

stayed in Jun 2003

Even though the Hotel Jolly was well situated a short walk from the Campo our room was disappointing. We were stuffed into a horrible room in the basement of the hotel next to the hotel utilities. Be careful when you accept a special deal - ask what room you will be offered and check the view before you book!

Guest name: Megan Stow, United Kingdom

Average rating:  8.0

Guest type: Heterosexual Couple

stayed in May 2003

Well, it's not exactly a friendly little Italian albergo, but for a big corporate hotel, it's fine. Mere steps away from the main bus area, which is quite convenient. Bathroom was a bit dingy, but otherwise the room was quite nice. I spoke Italian to the desk staff, they replied in English, we were all perfectly happy. Breakfast buffet was our first of the trip, and was actually something of a nice change from picking up cornetti every morning in bars.

Guest name: SP, USA

Average rating:  5.6

Guest type: Heterosexual Couple

stayed in May 2003

Double no smoking requested. Twin smoking allocated. Transferred to double smoking following request. Although we discovered there is a floor of 'no smoking'none offered. Presumably rates are in lone with position in town as expensive compared to other similar Italian hotels. Car parking a major problem.

Guest name: RJ, Ireland

Average rating:  5.9

Guest type: Heterosexual Couple

stayed in Apr 2003

Room was adequate, but too warm. We visited in May and the air conditioning was not turned on yet. The only way we could cool the room off was to open the windows, which allowed a lot of street noise to enter the room. When asked the desk clerk the next day, he stated the heat was on that night, but did not offer to remedy the problem. Even the maids were complaining of the heat.

Guest name: DB, USA