Hotel Astoria - San Francisco

6.7

website said breakfast was included, but it wasn't- was told the site had "made a mistake" and I would have to pay extra for breakfast. I was given it free a couple of times, but the site should correct this error. Also the map was completely incorrect, which was not only unhelpful but potentially unsafe for a lone female arriving in a strange city at 10pm. (the directions were correct though)

3.5

Included breakfast was a cheap and nasty affair. Prices quoted don't include the local taxes (add another 10%).

7.4

El hotel es sencillo y básico, el desayuno aceptable (salvo el café, pero justo abajo hay un starbucks), pero lo mejor con diferencia el precio y la localización, ¡inmejorable!

9.7

Excellent location, nice hotel, price-quality is excellent! I will stay here next time as well. I stayed here with my friend, our first time in San Francisco. The room was ok - MUCH better than we expected, based on the price we paid. The location is suberb. Quiet and close to everything. The staff was nice, even though some do not speak English (breakfast service). The breakfast was ok as well (bagels, muffins, toast and coffee) and if you want something else, the closest Starbucks is on the other side of the street. Highly recommended!

5.3

Value for money for budget travellers, helpful and courteous staff, excellent location and improvement needed on the mattress as one of them was already soft in RM608, more soundproofing needed from traffic noise especially bad around midnite otherwise all's fine.

7.9

Clean, near everything, and cheap. I recomend it.

1.4

I have done a lot of traveling, and I am not picky, but I would not stay here again. The hotel rooms were very noisy. There wasn't a clock in the room. I asked for a clock and was told the hotel didn't offer this ammenity. We were only given one key to the room and when I asked for another one, I was told that there were no extra keys. The continental breakfast was a joke. When I tried to take a muffin and a cup of coffee to my room, the "attendant" stood in front of the door and blocked my way because of a "no food in rooms" policy. The staff at the front desk was extremely rude, in fact they acted like they were doing me a favor by letting me stay there. A very bad place to stay!

9.6

I LOVED this hotel. It was tiny and old with SO much character. Our room overlooked China Town at Grant Ave. If you're looking for a reasonably priced place with lots of character and amazingly friendly staff, this is the place for you!

7.3

The room was better than i expected, i expected some old and shabby building but instead everything was clean and tidy. Yes the elevator is a bit scary but we had fun riding in it :P It can be quite noisy but you can't beat that location. The hotel is literally right next to the Chinatown gate, there are so many things around you in walking distance!! you can go to the squares, and the mall (Westfield Mall is just down the street), and the biggest movie theater, and even the museums...you can walk everywhere from that spot. The older man at the reception can be a bit rude, but basically it's just that he doesn't speak english that well i guess...and well i tried talking to him with (my broken) Mandarin instantly he became so much friendlier.

9.2

great location, right next to famous china town entrance and blocks (about 4) away from north beach/nob hill area. the rooms were very clean, the employees were very nice and easy going. our room was located on the 5th floor and we had a beautiful view over the downtown. san francisco being as expensive as it is i was surprised. definitely stay there again next time.

5.4

Pros Excelent Customer Service. People are very nice. Excellent location. Cons The room was really small. It was dirty. Television Set was not working and safety box key was broken, therefore no safety box in the room. For the rest the hotel is OK for the price they charge. They can change the bed sheets every now and then and make the bed correctly. Too much noise.

6.4

Old rooms, the smell at first was not good, but it was clean and OK if you only use it to spend the nights

8.2

This is my sixth time in San Francisco, and first in Astoria. I can say that thinking about cost/benefit relationship, I did not find a better place to stay. I agree that the building is old, and it is not the most beautiful hotel to stay, but if you are looking for a well located hotel wiht a reasonable place, and friendly staff, this is the right place! I definitely will stay at Astoria next time again!

0.0

Very disapointed. Front desk staff don't speak english enough to help out. Can't help with places to go or how to get there. The rooms are dirtier than staying at a youth hostel. Found filthy undergarments in our room. Dirty surroundings. Hard to get to. No communication skills with sales department and front desk. Trashy. Don't bother booking for this hotel!! No air in the rooms!! only a window that dosn't work and very very very noisy outside!

7.2

I was afraid of an elevator. I think that the geographical convenience is good here.

8.5

The Hotel had less frills than most, but it was clean, offered breakfast, close to parking, and close to Chinatown, Union Square, and public transportation.

5.3

This was our first trip to San Francisco. The room lacked a homey feel to it- may better decorations would help. No remote control in room for tv. Also, the elevator is scary when it stops at each floor. However, for a simple need of a place to stay this hotel was fine.