Hotel Herbert - San Francisco

Average rating:  7.8

Guest type: Single traveller

stayed in Jun 2008

A decent place to stay for a week-long conference. I stayed seven nights. A step or two above a dive, probably on par or slightly above the average Super-8/Motel-6. Kudos for the room decor; they certainly didn't spend much, but the choices were more homey (in a good way) than the average budget hotel. Wired internet worked great, and it's something I look for (more reliable than WiFi). The provided ethernet cable was a twisted mess with the tabs broken off - functional but glad I brought my own. The staff was odd. Helpful, but very odd. A bit slow at times - had my reservation ready, but not the price (they looked it up fine). I asked for a receipt at checkout and they guy looked at me like I had two heads, but I got one. Location perfect. Don't expect it to be quiet early evenings - the area is very busy with pedestrians, street performers, and the cable car. Tons of food in the area. I never tried their in-house mexican restaurant but it didn't look bad. Everything was clean. The few other guests I ran into were decent folks. A few floors of the building are apartments (shared entrance/elevator). I didn't take advantage of housekeeping (kept the do-not-disturb sign up all week, I find the idea of maid service a bit strange, just my thing) so I can't comment on that. Not much else I can say. I'll certainly consider them for my next solo visit, but would look for something nicer when going with the family.

Guest name: MC, USA

Average rating:  5.4

Guest type: Mature couple

stayed in May 2008

while there is no airco in this room we had to open the window at night, but then it was not possible to sleep by a very great tumult outside.

Guest name: Derk Van Der Sluis, Netherlands

Average rating:  5.9

Guest type: Single traveller

stayed in Mar 2008

i stayed here on March 20 and 21. The hotel has a nice location and the room was clean and quiet. But the shower wasn't so great, there seemed not to have enough water pressure and the water was spread out and trickling. There was no breakfast. What made me very mad is that they charged a almost 50 more dollars for commission!!!!!If you walked in the hotel and booked a single room, it would cost you $85, for two nights that's $170. But I got charged 217 dollars!!!! The staff said because venere.com charges them a commission fee so they charge it from me!!!! That's ridiculous! When I traveled during my winter vacation, I booked hotels through venere.com and I didn't get charged extra commission fees!!! I don't know who to blame, the hotel or venere.com. I feel so ripped off!!

Guest name: LQ, USA

Average rating:  9.1

Guest type: Single traveller

stayed in Dec 2007

Perfect location, great prices, welcoming staff. I would certainly go back to this Hotel when in San Francisco.

Guest name: Sigfrido Lopez Ferrer, Spain

Average rating:  6.6

Guest type: Single traveller

stayed in Oct 2007

Excellent little hotel. Staff didn't always know what to do (when I asked them to reserve a shuttle to the airport for me for example), the promised internet was not working, but the location was perfect and since I was only in the room long enough to sleep it was great!

Guest name: KH, USA

Average rating:  7.9

Guest type: Group

stayed in Oct 2007

This hotel is right in the middle of the Union Square area which is great--except on weekend nights when it is quite loud outside until the bars close and the tourists clear out. Try to request a room in the back of the hotel, if possible or bring earplugs. Otherwise it was a good fit for us--clean and centrally located for a good price.

Guest name: AG, USA

Average rating:  6.4

Guest type: Single traveller

stayed in May 2007

Yup - it's upstairs from the (reproduction of a) diner. The room was pretend-chic: a little paint, and a colored bedspread, and voila - you have a (pretend) chic hotel. The bed quality was acceptable; not nice, but acceptable. The Internet connection is WIRED (not wireless), and the front desk doesn't have long cords. So bring your own (retractible if you have it.) Sink/bath was acceptable. All in all, a reasonable value for the money in a central location, not far from conference centers. Just don't think it's a high-end, chic-novelle hotell in SFO. It's a wannabe, but without the captial investment to make it one.

Guest name: JB, USA