Hotel Artheus Carmelitas - Salamanca

Average rating:  8.1

Guest type: myself and daughter

stayed in Nov 2007

I was on vacation and visiting my daughter studying abroad at Salamanca University. I stayed four days in Salamanca. I was very upset when I checked out at 7:00 a.m. in the morning to catch a train. The hotel clerk requested cash and when I said I wanted to pay by credit card he tried four different cards from three different banks and none worked. I was told that I would have to use an ATM. I franticly looked for one while my taxi was waiting and charging as the process was taking place. I ran back to the hotel paid in cash, did not receive a receipt, no apology, nor an offer to pay at least a portion of the taxi. I was very uncertain that the transaction was legitimate and immediately called my bank to see if this was a scam by the clerk. I did not appreciate the clerk writing down all my information, which was unnecessary since he already had my credit card information. I had to cancel my cards because of this situation. This was very stressful and I did not feel good about my experience at the hotel. However, I did enjoy the room and would recommend it to anyone, but I would advise them to check out the night before so that there is not problem if they need to leave early. Thank you.

Guest name: KB, USA

Average rating:  9.6

Guest type: Family with young children

stayed in Jul 2007

Excelente localização do hotel. Óptima relação qualidade/preço.

Guest name: Filipe Neves, Portugal

Average rating:  8.8

Guest type: Mature couple

stayed in Jul 2006

Realy a good place to stay. Hotel is excellent. Salamanca is a very nice town providing a lot to visit. All interesting places arre closed to it. More than a day is required.

Guest name: Charles Odinot, France

Average rating:  8.4

Guest type: Heterosexual Couple

stayed in Aug 2005

Excellent hotel, near the center

Guest name: ND, France