Hotel Satellite Palace - Lido di Ostia Rome Ostia

Average rating:  5.3

Guest type: Family with young children

stayed in Oct 2007

We expected that the hotel pool was open, since no information was given that it was closed - it was closed until next summer. The service during the breakfast was not good - many long periods without bread, ham and cheese. Two days we did not have hot water in the shower. Very poor information about this from the hotel.

Guest name: JG, Norway

Average rating:  8.6

Guest type: Single leisure traveller

stayed in May 2006

Very convenient as it's close to Fiumicino Airport and the shuttle is terrific. I didn't know how to find the shuttle to take it from the airport to the hotel but think I found out for next time. The breakfast was modest and would benefit by having some fruit available. The hotel represents very good value for the cost.

Guest name: JS, Canada

Average rating:  6.3

Guest type: Group of friends

stayed in Nov 2005

I booked a three bedded room for three adults. They gave us a twin and put an occasional bed in there too. There was literally no room to walk around. After a row they put us in a suite with an occasional bed. The hot water went cold at 8.30am and 7pm.

Guest name: Craig Horner, United Kingdom

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Dec 2004

Nice Hotel with good rooms and good service. Conveniently close to the FCO airport. However, the present dollar exchange is making the stay pricy.

Guest name: Lamberto Moris, USA

Average rating:  7.8

Guest type: Single leisure traveller

stayed in Sep 2004

The shuttle service to the airport is excellent. The only thing I would ask them to improve was the restaurant. I arrived in the evening and was very hungry after an 8-hour train ride, and the restaurant seemed to be open, but there was absolutely no one in it, no servers, guests, no one. I waited around for a while for someone to show up, and then went down the street to a pizza parlor because no one ever showed up. I booked this hotel to be close to the airport, as I was leaving the next morning for the United States. It's a great location to be the night before if you have an international flight leaving in the morning. However, after a long day of traveling from Sicily to get to the hotel, I was disappointed that I had to look around for someplace to eat. The room, however, was great, and had the nicest pillows in Italy!

Guest name: Karen Ely, USA

Average rating:  6.2

Guest type: Couple with children

stayed in Aug 2004

This was one of the more expensive hotels we stayed at in our 2 week holiday and last one that I would recommend. If you like the big generic style hotel this is it. If you prefer charm there are better hotels in Ostia.

Guest name: Brenna Rutt, Canada

Average rating:  3.7

Guest type: Single leisure traveller

stayed in May 2004

I stayed one night at Satellite Palace and made a return reservation for 2 months later. On my return was met outside hotel and told the aircon hadn't worked for 2 weeks and I was booked into its sister hotel, Airport Palace. Very dirty rooms, shower screen not attached, lights broken,etc. Checked Satellite Palace in evening to find aircon working. I had been lied to. This hotel inexplicably has 4-star rating! Worst hotel experience in 30 years.

Guest name: Dianne Chapman, Australia

Average rating:  7.3

Guest type: Heterosexual Couple

stayed in Nov 2003

The Satellite is a good Hotel. We stayed here on two different days. The first room we had was small and it had a tub and shower in the bathroom. The second time we stayed the Bathroom only had a shower which was very small and uncomfortable. Overall for the price it was okay. We most likeley will stay there again. The personal is very friendly and helpful.

Guest name: Monika Pallone, USA

Average rating:  4.4

Guest type: Group of friends

stayed in Oct 2003

The hotel did not confirm my reservation at all...a friend in Ostea went to the hotel to confirm I had booked which they did. I have never received anything from the hotel to say that I had booked on line. They stated that in the summer they are too busy to reply to internet bookings!! The service from staff was poor...all too much trouble. The room fittings, shaver point, were broken and when asked for an alternative plug I was offered the use of the power point behind the TV which was fitted into the wardrode! Went to breakfast to be turned away as we did not have a breakfast ticket...the check in staff forgot to tell us we had to get them each morning. For a 4* hotel this was very poor....at best a 3* but actually more like a 2*

Guest name: NG, United Kingdom

Average rating:  4.2

Guest type: Not Specified

stayed in Jul 2003

This is clearly a transit hotel, and the service and upkeep reflect this. It is getting a bit worn at the edges and, for what it offers, was significantly overpriced.

Guest name: Peter Winokur, USA