Hotel Ariston - Rome

Average rating:  7.0

Guest type: 

stayed in Jun 2008

nice hotel, well located for tourists, we were lucky to get a room not facing the main road.

Guest name: WL, Austria

Average rating:  7.2

Guest type: Group

stayed in May 2008

Sehr gute zentrale Lage. Sehr schöne Zimmer, die Zimmer zum Hof haben allerdings nur äußerst wenig Tageslicht (sind dafür aber sehr ruhig). Für römische Verhältnisse opulentes Frühstück. Das Personal ist sehr hilfsbereit.

Guest name: RD, Germany

Average rating:  7.8

Guest type: Single traveller

stayed in Apr 2008

I have mixed feelings for this hotel. Some of the employees seems to not be too interested in doing a good job, or not being able to do so (lack of time, not proper guidance etc.). But as the manager asked me at breakfast first day, he was very interested in my comments/complaints and listened carefully to my suggestions. I was also offered another room for the last night. The first room I got was a small, somewhat old single room on 2nd floor, but for the last night, I was moved to a newly refurbished and very spacious twin room on the 5th floor. (Photos attached, sorry for not being able to rotate!) The hotel has potential to become a become a good four star hotel, but at present, there are too many minor errors/mistakes/oversights At present, it seems as two star personnel in a four star building. Positive: very kind page boys, very nice room offered last night, a manager that was very interested in my complaints and suggestions, complementary soft drinks/mineral water in mini-bar. Negative: some of the employees (especially a male receptionist (35-40 years old?)), no air condition in mid-April (not turned on), the room offered for the first two nights being somewhat small and old, maids that did not took too much care (or time available!) for details (e.g. unclean water boiler, litter found). Advise: ask for rooms at the upper floors, as these are the ones refurbished! The hotel is not in a beautiful area, not at all, but very conveniently close to the Termini train station (and metros, buses). Also my favorite restaurant in Rome, "Smeraldo" is just five minutes away in the parallel street (via P. Amedeo 16). Be also aware of the basilica a few minutes away, downhill from the hotel.

Guest name: Einar Skarstad Egeland, Norway

Average rating:  6.9

Guest type: Group

stayed in Apr 2008

The hotel is very very close to the train main station (Rome Termini), by which we just go walking (2 min) to the station and travel to Florance, Pisa, Vinace and other places. a lot of shops resturant and cold stores are around. the location is exvellent. Through the internet we book for a superiar room, when we went there they gave us a different type of romm!! we paid more to get the same room in the photo. Note that the 1st, 2nd and 3rd floor has not been innovated as yet!! and rooms on those floor are not good at all!! The breakfast very nice, but they don't change the buffet; so we ate the same thing for 7 days!!

Guest name: FA, Bahrain

Average rating:  4.8

Guest type: Mature couple

stayed in Apr 2008

I was stay 2 nights with my wife. It was noisy stay by upper room and next door person.

Guest name: HY, Japan

Average rating:  9.9

Guest type: Mature couple

stayed in Apr 2008

This was a trip to celebrate my "special" birthday with my husband. We felt the hotel was in a good location for moving about the city. It is in a small back street, but we never felt ill at ease on a night time. Breakfast was good, just what would normally be provided in Italy. The hotel was great, staff very helpful, welcoming drinks provided. Room was clean and in a good state of decor. Safe in room which was free of cost. Area surrounding hotel has lots of small restaurants and all meals were excellent. Would definitely stay again.

Guest name: LJ, United Kingdom

Average rating:  9.0

Guest type: Mature couple

stayed in Apr 2008

Friendly stuff, nice room, free internet access, free mini bar and a good breakfast. We have not been disappointed.

Guest name: GL, Germany

Average rating:  4.9

Guest type: Young couple

stayed in Mar 2008

As everyone else has commented the breakfast is excellent. Only thing is that they wouldnt give us an iron for safety reasons and offered to do it for us for safety reasons. Then charged us (for safety reasons i guess). The location is excellent but for what you pay I would expect much more a hotel in terms of cleanliness etc.

Guest name: FA, Australia

Average rating:  9.9

Guest type: Single traveller

stayed in Mar 2008

Buffet breakfast's scrambled eggs were excellent! Returned to hotel late at night and my room's key card had somehow demagnitized -- this was fixed immediately! All hotel staff efficient and courteous. Location so close to train station was wonderful for catching early morning airport train. Good choice for woman traveling alone.

Guest name: MS, USA

Average rating:  9.0

Guest type: Not Specified

stayed in Mar 2008

very happy with hotel....excellent value...staff v helpful and friendly

Guest name: LK, Ireland

Average rating:  7.7

Guest type: Son and Mom

stayed in Mar 2008

Rooms are small, and not what US considers 4 star. This is about like a Motel 6, but smaller rooms. Location is good, right near train terminal for getting on the metro or eurostar to anywhere.

Guest name: AS, USA

Average rating:  7.6

Guest type: frinends

stayed in Feb 2008

5th floor room are very nice but expensive. But this price just can lived at 6th floor, if we change, we need to plus much much more money on it. So we just give up, and go to the 6th floor. It's a normally room. Breakfast are nice, and location of this hotel is near the Main central with subway and train station.

Guest name: Wo Qian, China

Average rating:  7.6

Guest type: Family with young children

stayed in Feb 2008

The best, the frigo bar service is free.

Guest name: GC, Argentina

Average rating:  10.0

Guest type: Young couple

stayed in Feb 2008

All perfect! TUTTO PERFETTO!

Guest name: LV, Italy

Average rating:  8.6

Guest type: Single traveller

stayed in Feb 2008

Apart from some room not exactly quiet, particularly those with the windows in the main street, i've had a nice stay in this hotel. I'll return here in my next trips.

Guest name: MC, Italy

Average rating:  9.4

Guest type: Family with older children

stayed in Jan 2008

It was the first time we stayed. Location is within nice walk to the hot spots of Rome

Guest name: Dalia Sarakauskiene, Lithuania

Average rating:  2.3

Guest type: Young couple

stayed in Jan 2008

Firstly the staff were rude and unhelpful and secondly we were robbed by them. On our final night a member of staff broke into our hotel room while we were out eating dinner and stole our camera (ALL of our photos of our trip) and iPods. He refused to let us see the cctv or contact the manager. And then had the cheek to charge us full price when we were checking out. DO NOT stay here.

Guest name: RD, Ireland

Average rating:  7.8

Guest type: Young couple

stayed in Dec 2007

This is good hotel for live and travel. Good service and nice reception. Good price and good breakfast. We will visit again.

Guest name: Chong Wai Kin, China

Average rating:  8.5

Guest type: Not Specified

stayed in Dec 2007

we stayed 3 nights and it was perfect. The location, rooms(could be a little bit bigger),breakfast was outstanding.The staff was friendly and helpful.We will be back

Guest name: Per Eriksson, Sweden

Average rating:  9.3

Guest type: Mature couple

stayed in Dec 2007

We visited Rome for the first time and stayed at the Hotel Ariston through the Venere.com site. The kindness and service of the hotel staff was outstanding which was quite different from the uninteresting staff in some of the tourist restaurants The room was spacious and very quite. The location was very convenient to take busses and metros. To be recommended !

Guest name: Frans Lepee, Belgium

Average rating:  7.9

Guest type: Young couple

stayed in Dec 2007

Hotel has recently been refurbished to a good modern styling. Some of the rooms are not relly big enough to be a double and we had one of these on the first night. The hotel moved us for our remaining 2 nights to a fantasticly spacious room. The staff were always welcoming and helpful and dealt with our request to move without any fuss.The hotel is ideally placed for all locations.(There is no longer a fitness room at the Hotel)

Guest name: DH, United Kingdom

Average rating:  7.7

Guest type: Single traveller

stayed in Dec 2007

Very close the railway station, and close to subway, it's ideal for all travellers in the center of rome.The rooms need to be rearranged, but it's quite ok.

Guest name: Massimiliano Tognon, Italy

Average rating:  8.8

Guest type: Single traveller

stayed in Dec 2007

This is a few steps from the train staion and very convenient to buses and the train to the airport. The staff is very friendly and the hotel was very quiet. Breakfast was better than usual in Italy and they do not charge you for anything you drink from the mini-bar. This hotel was a pleasant experience!

Guest name: KF, USA

Average rating:  7.1

Guest type: Young couple

stayed in Dec 2007

Las habitaciones pequeñas y viejas en relacion al resto del hotel que era muy moderno, podias tener una habitacion mejor pagando un plus ( habitacion supreme ). Pero en general , el hotel , teniendo en cuenta que en el extranjero al calidad no es como en España, muy bien. El trato del personal excelente y estaba muy limpio

Guest name: AR, Spain

Average rating:  7.8

Guest type: Single traveller

stayed in Dec 2007

i can't judge public area and number of available rooms but i had to insert a value the same

Guest name: SC, Italy

Average rating:  9.1

Guest type: Young couple

stayed in Nov 2007

very good located if you want to be near the train station. Very big rooms for Europeans standards. Great value.

Guest name: EC, Mexico

Average rating:  9.1

Guest type: Single traveller

stayed in Nov 2007

Ottima accoglienza. Camera pulita e ordinata, arredata con ottimo stile. Bagno ampio e spazioso, molto pulito. Colazione veramente completa e sostanziosa. Hotel consigliatissimo. Ci tornerò più che volentieri.

Guest name: ROBERTO LUTTEROTTI, Italy

Average rating:  7.9

Guest type: Mature couple

stayed in Nov 2007

Handy to train station and buses,very comfortable hotel with superb renovations being done at present, Some restraunts close by.Staff very helpful.

Guest name: Ian McDougall, Australia

Average rating:  8.0

Guest type: Not Specified

stayed in Oct 2007

good and friendly personnel, good rooms. Hotel situated near all transportation.

Guest name: BM, Netherlands

Average rating:  7.0

Guest type: Single traveller

stayed in Oct 2007

perfectly fine although i would say it is a 3 star hotel rather than 4 star as claimed

Guest name: Adrian Murphy, Ireland

Average rating:  7.9

Guest type: Young couple

stayed in Oct 2007

We stayed at the hotel for almost a week. Very satisfied! Very nice and helpful staff and good breakfast. Just 100 meters from Termini station. Not the best surroundings in the city, but suited us well. We paid 155-175 Euro a night. A bit too much, but hotels in Rome are generally very expensive.

Guest name: AL, Norway

Average rating:  6.0

Guest type: Young couple

stayed in Sep 2007

The room we were allocated was on the 2nd floor and quite small. The 1st floor rooms seemed to be in the process of being renovated and looked a lot smarter than our room. Hopefully all rooms in the hotel will be undergoing the same treatment.

Guest name: GT, United Kingdom

Average rating:  8.4

Guest type: Young couple

stayed in Oct 2007

Hotel is located in a convenient location near train station. Rooms were very spacious for price and well maintained. Recent upgrades to hotel gave it a very stylished look. I would definitely recommend hotel.

Guest name: DR, USA

Average rating:  3.0

Guest type: Group

stayed in Sep 2007

El hotel ha sido una decepción. Las habitaciones ofrecidas en internet no se corresponden con la realidad. El hotel está en obras y sólo las habitaciones ya reformadas (planta 4 y 5) están acabadas, pero no las ofrecen a no ser que pagues como superior o un suplemento de 30 € al día. Nos dieron una habitación de la planta 1 en la que no te podías mover y ni siquiera abrir la maleta porque no había espacio. Sucia, asquerosa y el baño minúsculo. Pedimos el cambio, nos enseñan las habitaciones reformadas pidiéndonos el suplemento y al negarnos nos dan otra en la planta 2, sin reformar, y con moqueta de los años 50, bastante sucia y nada que ver con las fotos.

Guest name: CM, Spain

Average rating:  8.9

Guest type: Young couple

stayed in Sep 2007

Excellent service received from the hotel, rooms are extremely comfortable, situated within walking distance of all major sights and the Termini. Little gem of a restaurant opposite the hotel. will definitely stay here again.

Guest name: David Nann, United Kingdom

Average rating:  8.9

Guest type: Group

stayed in Sep 2007

Das Hotel liegt am Bahnhof - keine unbedingt schoene Gegend, aber sehr praktisch. Zimmer sind grosszuegig geschnitten, sauber, allerdings auch alt moebliert. Wer ein Design-Hotel sucht liegt hier falsch. Fuer italienische Verhaeltnisse ein sehr grosszuegiges Fruehstueck. Absolut zu empfehlen auf Grund der Lage (schnelle Erreichbarkeit aller Sehenswuerdigkeiten). Freundlichkeit und Kompetenz des Personals war beeindruckend. Man hat sich sehr bemueht zu helfen, auch als uns die Papiere gestohlen worden waren (auf der Strasse, nicht im Hotel...). Haetten wir im Safe lassen sollen, dafuer ist er ja da. Fazit: Dieses war der zweite Aufenthalt im Ariston und wer ein Hotel mit gutem Preis-Leistungsverhaeltnis sucht, wird hier auch gut aufgehoben sein.

Guest name: SG, Germany

Average rating:  7.1

Guest type: Not Specified

stayed in Sep 2007

Very good hotel for anyone who wants to stay near the train station. Convinient location to move around the city. Since it is near the train station lots of locals hang around, in my opinion that is good

Guest name: NV, USA

Average rating:  8.9

Guest type: Young couple

stayed in Aug 2007

It was the first time that we stayed at the Ariston. The Hotel is very nice, the room was very comfortable as we had the luck to get an Superior Room for the same price as the normal double room. The service was good and the employees were very attentive, helpful and friendly all the time. Only the location near by the main station "Repubblica Termini" is not the nicest as this is always the problem with locations near by main train stations in big cities with its not so nice surroundings and lots of "strange" people.

Guest name: KK, Germany

Average rating:  6.9

Guest type: Young couple

stayed in Sep 2007

We were there for the wedding of my friend. I would like to thank the manager for its kindly help during this period. The hotel is very close to the train and bus station and thus it is very easy to reach both the center city and the airport.

Guest name: Melek ONEN, France

Average rating:  8.8

Guest type: Young couple

stayed in Sep 2007

Great hotel, an incredible room and very very nice staff. I will definitely go back!

Guest name: MO, Spain

Average rating:  6.0

Guest type: Young couple

stayed in Aug 2007

this is never a 4star hotel,this needs to be reviewed,or others will be duped as well,also if you are booking a double room speak to the hotel before you go,and insist on a double bed,tryed to give us twin room after twin room and even offered to push the beds together for us if we wanted them to!!! finally upgraded us to a double

Guest name: DW, United Kingdom

Average rating:  4.8

Guest type: Single traveller

stayed in Aug 2007

Very dissapointed in my stay...hotel is not as "designed" as pictures make it look. Check in staff not knowledgeable about Rome. Worst was I had a friend come to visit, they refused him entrance to the hotel...after I came to the lobby and got him...they sent a guard to pound on my door and evacuate him from my room. When questioning the front desk, the manager was very rude and said it was "illegal" to have anyone in my room...HORRIBLY HANDLED...WOULD NEVER SAY HERE AGAIN...FOR $119 EURO A NIGHT I EXPECT BETTER RESPECT...

Guest name: RM, USA

Average rating:  8.9

Guest type: Young couple

stayed in Aug 2007

Un muy buen hotel, ubicado muy cerca de la estacion de Termini. La atencion todo el personal del hotel fue excelente. El desayuno, completisimo. Lo recomendamos y volveriamos a ir

Guest name: Ricardo Fazzio, Paraguay

Average rating:  8.5

Guest type: Single traveller

stayed in Aug 2007

This hotel is very nice, clean and looks similar to the pictures provided on-line. It's location is very convenient as it is 5 min on foot from the Termini station. However, at night, it seemed wiser to take a taxi as the area did not feel very safe. I will definitely go back to this hotel as the service was excellent and the employees accomodating.

Guest name: Roula Hanna, Canada

Average rating:  8.5

Guest type: Single traveller

stayed in Jul 2007

Very convenient, located right near the train station. Service is good, friendly, generous. Rooms are basic, but clean and comfortable. Better to ask for a room that is not facing the street, as the street below is lively at night.

Guest name: US, USA

Average rating:  8.1

Guest type: Young couple

stayed in Jul 2007

Hotel cercano (unos 100 metros) a la estación de Termini. Aunque no esta en el mismo centro, tiene muy buenas comunicaciones en Metro y Autobus. Relación calidad/precio buena. Decoración habitaciones especial. Problemas con la apertura de la puerta de la habitación, el sistema no iba bien o quizas no lo entendi

Guest name: JOSE MARIA GUARDIA LOPEZ, Spain

Average rating:  3.2

Guest type: Single traveller

stayed in Jul 2007

The main thing in a room is the bed from my point of view (impossible to move once on it, feet outside, etc. I'm 1.8 m tall and I'm thin, so a common person in Europe.

Guest name: Lluis Martinez, Spain

Average rating:  8.8

Guest type: Family with older children

stayed in Jul 2007

This hotel was convenient to the train station, we had 2 triples, since there were 6 of us. Main beds were comfortable, but pullout uncomfortable for our son. Air conditioning not to US standard, air is a bit stuffy. Hallways a bit shabby, breakfast was good. Since we needed to take the train in and out of Rome, it served our purpose.

Guest name: KB, USA

Average rating:  8.8

Guest type: Family with older children

stayed in Jun 2007

Excellent breakfast, bewerages (3x water, 1x cola, 1x fanta, 1x sprite, 2x juice) every day in fridge in the price included.

Guest name: SN, Germany

Average rating:  6.8

Guest type: Single traveller

stayed in Jun 2007

First of all a great breakfast buffet, plenty of everthing, fresh etc !!! Very close to Termini. You don't have to take a taxi or bus. The single bedroom wasn't very large but that was because I waited too long to make reservations. I could have had a larger single room and cheaper if I had made some reservations sooner then I did now. So I only have to blame myself. Nice cocktailbar. Friendly staff. If you have to check in early or check out late your luggage can be stored savely. Otherwise you have to stand in the cue in Termini station. It isn't the Ritz but you don't pay the Ritzes rates either.

Guest name: Alain Brodelet, Belgium