Hotel Prince Galles - Rome

8.8

We were sent to the Hotel Galles after we attemped to check in at Prince Galles. (Just around the corner.) Kind of a pain since we had just traveled from Sorrento and were dragging all of our gear from the train station. The Hotel Galles was great though, the quad room had a loft and wonderful storage!

7.6

A very pleasant hotel, well placed for Romes attractions. Good service and helpful staff.

9.5

Excellent Hotel.As I stayed in other hotels as part of my trip in all over Italy, this is the Best.

5.5

Although we received a confirmation for this hotel when we arrived the desk attendant - who spoke only Italian - knew nothing of it and eventually directed us to the Galles Hotel (different hotel, same owners) 200 meters away at the back of the block on a different street...not a good start. The worst brekfast of any hotel we stayed in.

8.2

The evelator in our dependence was often defekt.

0.0

Als wir gegen 18:00 Uhr beim Hotel ankamen, wurde uns erklärt, dass unser gebuchtes Zimmer belegt ist und wir wurden in ein anderes Hotel mit schlechterer Bewertung umquartiert. Das Ganze war sehr ärgerlich. Wir können keine Kriterien bewerten und geben deshalb 0 Punkte. Wir hatten erstmalig für unsere Italienreise 2mal Hotelbuchungen bei venere.com vorgenommen und beides mal hatten wir diese Situation. Im Gegensatz zu anderen Vermittlungsanbietern bietet venere.com keine Telefon-Hotline für solche Fälle. Auf unser Beschwerdeschreiben an venere.com mit der Bitte, wie man im Vorfeld oder vor-Ort einer solchen Situation begegnen sollte, wurde uns, ausser dem erwartetem Bedauern, absolut keinerlei Hilfe angeboten. Fazit: Nie wieder venere.com

9.1

This is the only time I can remember where our room was nicer than the picture. We were VERY happy with this hotel. Short walk to the train station and that would get you around the city. There was even a jacuzzi that was not advertised!

1.8

It was my second visit to Prince Galles, but compared to my previous visit, the level of service offerred was really low. People at the reception desk were not so friendly, space for breakfast was really small, and so on. I don't want to say this, but I regret staying at Prince Galles.

7.5

This hotel worked well for us--easy to get to on foot from Termini, quiet, air-conditioned, nice bathroom. dim lighting, but we were not in Rome to sit in our room and read! The only confusion came at registering--this hotel is on several properties. We were accommodated, just that it took a bit more maneuvering than we planned. No big deal. WE would stay here again.

7.4

Die Ruhe war für italienische Verhältnisse hervorragend,die Nähe zum Bahnhof, und damit Verkehrsanbindung auch. Was etwas zu wünschen übrig läßt ist der Service beim Frühstücksbuffet und der Komfort des Bades.Auf die Bitte nach einem zweiten Kopfkissen passierte nichts.Aber insgesamt Preis-Leistung o.k.

8.8

La primera impresion fuè mala, ya que la direccion del Hotel està equivocada, pues la entrada està en la calle de Castro Pretorio, por lo que tuvimos que caminar 3 cuadras mas(pues el Taxi nos dejo en la dirección que me dieron Uds). Al llegar al Hotel nos dijeron que el Hotel estaba lleno pues habia llegado una excursiòn y no nos podia alojar pero que nos enviarian a otro Hotel cercano,de la misma calidad. Por ello tuvimos que caminar cuatro cuadras mas para llegar al Hotel Villafranca. De tal manera, que la informacion que darè es del Hotel Villafranca pues el que yo aparte no lo conocí. Este hotel es excelente, nos recibieron con mucha cortesía,la habitación de tamaño adecuado, moderna, muy limpia con servicos sanitarios excelentes, desayuno excelente en calidad y abundancia, la zona aceptable y tranquila, muy cerca de Termini lo cual aumenta grandemente las facilidades del hotel ya que puede moverse muy bien en Roma. Asi que, una felicitaciòn al Hotel Villafranca que ademas al dia siguiente nos dijeron que podiamos permanecer en él el resto de los dias lo cual aceptamos con gusto. Para el Hotel Prince of Gales un resonado BUUUUUUUUUUUU.

8.9

the four bedded room was super

9.0

Our experience with this hotel was very good. It was nereby the Termini station so we could easily reach all locations very good. If we come to Rome again we will surely stay at the same hotel again. We had a great time.

7.9

The rooms were big and had enough place for 4 persons. The place of the hotel is good, because it´s near termini station and metro station´s. So you are very fast at each place in Rom.

8.1

Very satisfied except for the carpets which are very old and really need to be changed.

6.6

I have been to Rome several times and truly enjoyed my stay at the Galles, both for the convenience and location of the property. My party had too much luggage to carry for the remainder of our trip, and the hotel staff graciously stored our extra luggage......at no charge.....until we returned for a one night stay at the end of our trip. I will definitely stay at the Galles again!!

3.0

The address given on your site is actually the back door of the hotel. we went there and were told to go around the building to the front to register and then come back. Not convienent. Our room had a 3/4 size mattress on a larger boxspring and was not suitable for two people. The hotel lobby was small and dirty. Our key didn't work in the door and because we were on the other side of the block and the front lobby was not connected to our rooms it took quite a while to straighten out. The hotel is just a couple of blocks from the train station which was handy but overall it was the most expensive and least enjoyable of all the places we stayed in Italy.

6.7

The service at the hotel was not that great, something we encounter quite often in Italy. The hotel staff just didn't seem to care about our concerns. The shower in the bathroom was covered with mould, something else we encountered quite frequently in Italy. Another negative aspect of the hotel was the location. Quite far from any of the main sights in Florence, but the convienient part is that the hotel is quite close to the train station. Not a bad hotel, but you could definitely find a better place for the same amount.

8.1

Hôtel pas très facile à trouver: s'appelle Galles et non Prince de Galles et se trouve dans une rue adjacente à celle signalée sur le plan. Chambre extrêmement exiguë (y compris lit et salle de bains), mais calme et très propre. Excellent petit déjeuner. Employés aimables et efficaces. Bons restaurants près de l'hôtel. Bien situé: à 5 min. de la gare et du métro Termini, ainsi que d'innombrables bus.

7.4

Finding the entrance was not straight forward. The entrance is on the Viale Castro Pretoria and NOT the Via Palestro! Though clean and comfortable, the hotel suffered from faded grandeur both inside and out. It catered for several large groups as well as couples and families - the result were delays at brerakfast (which were worstened due to there being only one hot drink dispenser!) and the small public areas were soon over-crowded. The staff were very efficient (as was the air conditioning) and although we had a room facing the busy street, the sound-proofing was excellent in the bedroom. The bathroom boasted the biggest shower area we've ever had in Italy - not a cramped corner unit. Very convenient for the station and the Metro

5.3

We booked a double room and were given a room with a 3 quarter bed, one pillow and one set of towells. When we complained we were told that this was classed as a double room. We had to then make do with that for the first night while they located another room. The second room was ok, althougth the TV did not work, the shower was broken, and the fixtures and fittings were a bit battered. This looked like an impressive hotel at fist glance but it really is not a good option. Also the address given on the website was wrong, took us ages to find it!!!

8.5

Nice hotel for family with children.

8.0

En general la estancia en el hotel muy bien, me habían comentado que los hoteles de 3 estrellas en Roma no se corresponden a la categoría y no es cierto, por lo menos éste sí corresponde. El hotel tenía habitaciones espaciosas y limpias; en nuestro caso,eramos 4 personas, tenía 2 camas abajo y por unas escaleras se subía a otra planta con otras 2 camas en la misma habitación.El inconveniente que restaurante y recepción no estaban en la misma puerta por la que accedíamos a las habitaciones. Es un hotel con 2 entradas, delante la principal con recepción y restaurante, y justo detrás la de acceso a algunas de las habitaciones, siempre hay alguien allí que abre la puerta de entrada. Como en todos los sitios hay fallos. Uno de los días tuvimos un problema con la llave y nos tocó salir a nosotras a recepción principal para buscar la llave correcta. A nosotras nos dió igual, pero imagino que no todo el mundo estaría dispuesto a las 2 de la noche a salir. Y, el otro fallo que veo es que si duermes en la parte de detrás del edificio el último día tienes que llevar tú mismo las maletas hasta recepción. Lo recomiendo porque además está muy cerca de Termini, la estación de metro, tren y autobuses, por lo que está muy bien comunicado con cualquier lugar. Si alguien va buscando hotel de 3 estrellas y bien comunicado este es su hotel.

6.2

Hotel Galles is not the hotel Prince !

7.6

The staff at the reception was very welcoming and helpful.

10

Très bon hotel propre avec un accueil très sympatique et très bien situé. Le petit-déjeuner est également excellent. Nous y reviendrons.

8.9

Due to problems with the 3- and 4-bedroom rooms, Prince Galles offered us an upgrade to one of their 4-star hotels. We were driven there by taxi and got a nice bedroom for four at the same price as agreed. Good service, we were better off this way.

9.6

Da wir das Hotel sehr kurzfristig gebucht mussten, stand ich ziemlich ratlos vor dem Internet Angebot. Ich habe mich daher auf diese Kommentare verlassen und wir sind nicht enttäuscht worden. Hatten ein sauberes, ruhiges und schönes Zimmer mit großer Terrasse. Das Buffet! morgens war wirklich reichaltig. Wir empfehlen es ohne Bedenken weiter!

7.7

Eincheckzeit ist ab 14.00 Uhr. Dieses Hotel ist sehr empfehlenswert, allein von der zentralen Lage her. Die Zimmer sind soweit in Ordnung und das Preis-/Leistungsverhältnis stimmt. Die Räume sind sehr ruhig. Das Frühstücksbuffet war reichlich und es war für jeden etwas dabei, die Öffnungszeiten von 7.00-9.30 Uhr. Was wir jedoch in diesem Hotel vermisst haben war, dass es für abends kein Getränkeverkauf im Aufenthaltsraum gab (kalt u. warm), allerdings befindet sich in den Zimmern eine Minibar. Sicher liegt es auch an der Reisezeit (Winter), denn vor dem Hotel ist in den warmen Monaten ein Kaffee platziert. Die Bus/Bahn und Metroverbindungen findet man sehr schnell raus und es ist ein Kinderspiel sich in Rom zu Recht zu finden. Das Hotel ist in der nähe des Bahnhofs (ca. 10 Min. Fußweg). Mit dem Hotelpersonal kann man sich in Englisch, Französisch und teils auch in Deutsch verständigen (ansonsten Landessprache).

8.7

Hello! There were not rooms in Prince Galles when we arrived. But we were taken by taxi to the hotel Dock which is 4 stars. It was somehow related with Prince Galles. It was really good place just 15 minutes away. So my rating is for Dock. It's quite strange but I did not find that hotel on Venere.com

6.9

The hotel we stayed is part of Prince Galles Hotel. However, we can only check in at the Prince Hotel, which is located two street corners away. It would be helpful if the website indicates this clearly. The room is clean and spacious. Very dim, not enough artificial lighting. One of the breakfast staff yelled at the guest for a small, neglectable mishap. The location of the hotel is quite close to subway and train station. Overall, for the price we paid, it is decent.

8.5

Lavori in corso su scale e ascensore. La camera con soppalco era splendida, grande e molto vivibile. Tutto il resto fuori dalla camera era inguardabile a causa dei lavori.

8.4

The hotel is convenient to the train station and the rooms were beautiful. The name is a bit confusing in that the web site calls it Hotel Prince Galles when in fact the hotel Prince is located on the main street- and is where you check in and have breakfast; but the hotel Galles is located around the corner on the opposite side of the building. This was no big deal, but it would be helpful to have some clarification. There is only one problem encountered during our stay- the air conditioner was not working in our room and the air cooler that was substituted kept shutting off whe the water collection bin was full. The room was a loft style and was very attractive but also very hot when the A/C not functioning. This made sleeping very difficult. Overall, this hotel very good value for its location, the staff were helpful, breakfast was provided. Internet cafe / laundramat is just across the street; as is litte cafe that sells gelato, cappucino as well as snacks.

9.1

excellent breakfast