Hotel Madison - Rome

Average rating:  4.6

Guest type: Mature couple

stayed in May 2008

Great location but the hotel is a little dated. The lift is a bit dodgy. Got stuck in it and wouldn't open. Went up and down the lift a few times till the door opened. Breakfast is very ordinary. No hot food. Just bread, jam, biscuites and canned fruits. Hotel doesn't even offer you a tea and coffee service in the room so you can't even boil some water for a hot drink. Directly opposite the train station so if you are arriving late and don't know the area, it is a good first stop. Transport system in Italy is fantastic. Very punctual and cheap. If I were to do it over again, I'd stay further out of the city and commute in, say 20 to 30 minutes out. You don't need to stay in the city unless you are in to the night life. You will find that everything is cheaper when you are out of the city. There is a direct train from the Leonardo da Vinci Airport to the central termini. Cost is 11 euro. Taxi is about 40 euro and if you go with a limo, will cost upwards of 50 euro. Takes about an hour to get to and from the airport. Don't change money at the money changer at the train station or anywhere else in Italy. You pay a transaction fee plus between 15 to 17.9 % commission. Cheaper at a bank or change at home before you travel. Best option is to pay via credit card all the time. The rate of exchange is better than what you could get at any money changer or bank anywhere. It is also safer. Italy is very safe. We travelled everywhere and late into the night (1am) and didn't have any issues. There are police everywhere. To see all of Rome, you will need about 5 days

Guest name: WL, Australia

Average rating:  6.8

Guest type: Mature couple

stayed in Apr 2008

The hotel was value for money. It was situated straight across from the Termini with easy access to buses. The air conditioning in the room was poor and the breakfast was basic but overall we enjoyed our stay.

Guest name: Margaret OBoyle, United Kingdom

Average rating:  8.7

Guest type: Mature couple

stayed in Apr 2008

we found the hotel perfectly adequate. It had everything we needed. Breakfast was fine.The position of the hotel right beside the Termini Station absolutely could not have been better. Literally we got of the Terra vista bus from Ciampino Airport, in the Via Marsala, looked across the road,and there was the hotel. All we had to do was pull our luggage across one street,and we were through the door into reception,into the lift and into our room.Thereafterall journeys were simple ,because it was beside all transport links.Couldn`t have been better. we will definitely stay there again. there was a lot of noise from the people in the street til late on,but we were on floor 5 so it wasn`t a problem.Across the road ,downstairs in Termini ,turn right,there is a supermarket ,where water is 34 cents per 2 litre bottle,so very easy to nip across,or bring water back anytime.

Guest name: JB, United Kingdom

Average rating:  6.7

Guest type: Group

stayed in Mar 2008

It was as stated.........adequate.........great location for getting around......daytime staff excellent ....night porter a bit miserable....breakfast was Ok.....overall value for money.

Guest name: Andrew J Houston, United Kingdom

Average rating:  8.7

Guest type: Not Specified

stayed in Jan 2008

That's Good for travelling in Rome. Very close to Station Termini.

Guest name: AH, South Korea

Average rating:  8.7

Guest type: Mature couple

stayed in Jan 2008

Nice hotel in an excellent location. Rooms for the orice paid are to a very good standard and what was also impressive was how quite the hotel was ( no noise from other rooms). I will defeinately go back to the Maddison when I next go back to Roma.

Guest name: Leslie Jones, United Kingdom

Average rating:  8.1

Guest type: Not Specified

stayed in Dec 2007

excellent location , just out of the east wing of the central station, the room is clean and big, and the staff there are very kind. the only problem is you can not store your luggage after check out, i mean you can leave your luggage there but they will not take any responsibility for it. but generally it is a nice hotel.

Guest name: YQ, China

Average rating:  6.8

Guest type: Group

stayed in Dec 2007

The hotel is in a perfect situation, just in front of the bus stop in Termini Station. You can walk to the center. The hotel was really clean, but the staff was quiet friendly but they were not very helpfull. They did not give to us any information about how to get to the important monuments in town.

Guest name: CS, Spain

Average rating:  8.0

Guest type: Not Specified

stayed in Dec 2007

very well

Guest name: PP, Italy

Average rating:  8.1

Guest type: 

stayed in Dec 2007

Generally the Hotel is ok. it's just located beside the Central railway station. The breakfast is quite good. The reception is not so polite (maybe i should say not so warm) but the staffs in breakfast services are very nice, even though they couldn't speak English. Our room is small but enough, with a big bathroom. But for oriental, it's a little inconvenient due to no hot water after breakfast time. and no kitchen and microwave oven to cook my instant rice.

Guest name: LL, China

Average rating:  7.0

Guest type: Family with young children

stayed in Aug 2007

Very Central to Termini Station Roma, you cannot miss it walk to Exit near Platform 1 and it is virtually opposite, Rooms nicely decorated we were just unlucky that we didnt get a room with a view, breakfast is ok very basic, but reasonable quality, Some great little restaurants in the side streets around hotel, Transport Passes well worth 11 Euros for three days travel on local train,tube,bus and tram Very handy for travellers arriving via Leonardo Express from Aiport, Dump the bags here and explore Roma!

Guest name: DB, United Kingdom

Average rating:  6.6

Guest type: Single traveller

stayed in Apr 2007

Very good location for access (Termini station), and visit center by foot as well. The room was Ok, surprisingly quite regarding the location (close to station and gallery), but a bit small. Good welcome. Some rooms are quite far from the lift (long corridors). But again globally OK for sleeping, and convenient.

Guest name: YD, Belgium

Average rating:  5.2

Guest type: 

stayed in Nov 2006

We did not arrive until around 1am, when we entered the hotel there was no one behind reception and we had to wait for at least ten minutes for someone to come but when the man did come he seemed to have quiet a few drinks,so we dealt with him as quickly as possible and went up to our room. The room was shocking it was tiny. I don't know about anywhere else but in Ireland the room would have been considered a single room with a small double bed in it. I booked my room at least two if not three months in advance as I wanted to ensure I got what I asked for, which is not what I got. I asked for a twin smoking room, what I got was a (tiny) double room non-smoking. I rang down to reception to the man in reception to be informed the hotel was full and then he hung up without any talk of sorting the mess out in the morning. As i said the rooms were tiny but they were very clean and were cleaned everyday. The bathrooms were the nicest aspect of the rooms obviously done up recently unlike the rest of the room. Breakfast was lovely plenty of choice and very fresh-no complaints in this department. After the first night we did not see our night reception friend at all the day time recptionist was lovely really helpful with plenty of tour suggestions and restaurants etc. The hotel is nearly directly opposite the station which does make it alot easier if you got lost going around on tours if you got lost as everyone knew where the station was so this was very good. Overall bar the size of the rooms it wasn't a bad hotel after all we only slept there and gone again first thing in the morning and back again late in the evening but I would not stay there again but is was fine for my first visit to Rome. Enjoy your travels!

Guest name: Loretta Corcoran, Ireland

Average rating:  2.7

Guest type: Mature couple

stayed in Oct 2006

Very bad service at the hotel. We booked a double room, and received a single room, because there was nothing available anymore. We had to crawl over the second bed which was put into the room to get into the bath! But there was no service at all. They kept us waiting at the reception for a very long time, without any excuses or anything. This was for us definately the last time at this hotel.

Guest name: Gerdi Kocken, Germany

Average rating:  8.3

Guest type: Single traveller

stayed in Mar 2006

For Rome, this is a very good Hotel considering Quality vs Price. It is clean and quiet even thought it is right across the street of Termini station.

Guest name: JC, Portugal

Average rating:  6.9

Guest type: Young couple

stayed in Aug 2006

El hotel está situado justo al lado de termini con la comodidad que esto supone aunque a 30 minutos caminando del centro de Roma.Lo mejor los abundantes desayunos buffet y el aire acondicionado de las habitaciones (se agradece sobre todo en el mes de Agosto), es recomendable si no buscas algo en el centro.

Guest name: DH, Spain

Average rating:  5.4

Guest type: Young couple

stayed in Aug 2006

This was our first time staying in the Madison, the photos of the rooms were nothing like the real thing!!!! A bit disappointed! Breakfast very good and the hotel is very central to everything!

Guest name: CG, United Kingdom

Average rating:  4.7

Guest type: Young couple

stayed in Aug 2006

Having made all of my Hotel Bookings over the Internet with Venere.com for my recent trip to Italy, I have to say that this Hotel was the most disappointing of all. The Room allocated to us was nothing like the photographs on the Internet and I felt that the Hotel Staff didn't value us as much as other Hotel Guests maybe because we had Paid a lower price due to Booking over the Internet? This also reflected on the Room allocated which was more like a "store cupboard" than a spacious Hotel Room. It was more like a Room that would be used for live in staff, because although I assume that it was equipped in the same way as other Rooms, it had no view unless you stood on Tiptoes and strained to look over the Rooftop. It was quite chlostraphobic, right by the lift and not recommendable in the event of a Fire. In addition, the Bathroom was shabby with no Shower tray, just a shower head fixed to the corner of the wall with a "hole" in the floor as a plug. This resulted in the Bathroom and passage flooding no matter how careful you took the Shower. Also, the cover over this hole was broken and special care had to be taken so as not to badly cut your foot. I asked if there was a possibility of paying to upgrade for a room with a full bathroom and maybe a View, as we stayed for two nights. However, the Receptionist was sarcastic and just answered by saying "Is a shower not enough then?" As I also work in the Toursit industry, this is not quite the answer I would expect to come from one of my Receptionist's mouths!! The Hotel Manager was not much more helpful and just said that the Hotel was full after looking at the computer list. (Assumingly again due to the amount we had paid in comparison maybe with other direct Hotel Guests). Having said all of the above, I will add that the Hotel Public areas were nicely presented and in general the Hotel was clean. The Restaurant Staff were very friendly. The Local area was buzzing with lots of Restau

Guest name: REBECCA GADSBY, Spain

Average rating:  6.4

Guest type: Family with young children

stayed in Jul 2006

When we walked in, after having reserved for over a month and a half, they offered us a (no doubt related) different hotel because they didn't have a room with a third bed as we had asked and to which they had accepted. After we hassled them no end, they finally showed us two doubles where they could add a third bed (exactly what we had agreed to in any case); after an hour or so struggling with the baby bed, they called a manager to help them figure out how to open it up. It was a nice location, and they were VERY nice (just obviously incompetent and, I suppose, very Italian) and we had agreat time, but I think we would have had a great time in the park around the corner. A very mixed experience--but not bad, just confused. The up side was that they eventually didn't charge me for the third bed--but I think that was also incompetence, not good management decision-making.

Guest name: Michael Davis, USA

Average rating:  0.8

Guest type: Family with older children

stayed in Aug 2006

We did not get to stay at the Madison. When we arrived we were told that the air conditioning was out and that we could not stay there. We were sent to the Galileo hotel about 10 blocks away. This hotel was completely unexceptable. It was nothing like the Madison in appearance. The air conditioning did not cool at all, one of the rooms smelled horrible and the water went out during the night. When we saw the conditions and went back to the Madison to see if they could book us elsewhere the desk clerk spoke to the Galileo and we were told it would be taken care of but it was not. We went and found accomadations elsewhere at a higher rate. I was looking forward to staying at the Madison because of the things I had read about it and the pictures I had seen but if this is the way they take care of their guest in an emergency I don't think I would book there again.

Guest name: Pam Willis, USA

Average rating:  6.7

Guest type: Young couple

stayed in Jul 2006

We flew in early morning to be greeted rudely by the front desk (older gentleman) who told us to come back later at 2pm when the room would be ready. We understand that rooms might not be ready but the employee was rude about it. When we asked if we could leave our luggage behind, we just pointed to the small lobby. They didn't have a place to store luggage. He just told us to leave it in the lobby in front of the elevator where everybody walks by. Other people were told to do the same as us. The room itself is smaller then the website photos but it didn't matter much to us. What did bother us was the air conditioning that hardly worked. It blew semi cold air very weakly. The breakfast was actually good. We had a big buffet of choices from croissants, breads, fruit, hard boiled eggs, juices, etc. The location was also convenient being right next to the train station which was also the subway station. Overall, it wasn't bad for 1 night, as we stayed just one night after we flew into Rome before continuing on but we wished the front desk employee (the older gentleman only) was more welcoming.

Guest name: SB, USA

Average rating:  7.1

Guest type: 

stayed in Jul 2006

I have stayed at this hotel twice-the location is fine,access to buses,trains and metro cannot be faulted. However,having visited with my granddaughter on both occasions I must say that the TV is abysmal,unless you think the same story on CCN day after day is of interest!A sixteen year old on an early night expects more. Apart from that it was good value for money.

Guest name: James Ronald Jones, United Kingdom

Average rating:  8.8

Guest type: Family with older children

stayed in Jul 2006

You cant get much nearer to Termini - the public busses and the start of the sightseeingbusses- you can walk to most of the touristattractions - absolutely a big ++++- breakfast could be a little better

Guest name: Ivan Bendix Hansen, Denmark

Average rating:  8.5

Guest type: Mature couple

stayed in Jul 2006

The front desk personnel were very hospitable and helpful. Location was right across from main train station but still quiet. Room was clean and comfortable. Excellent choice for a short stay.

Guest name: Clinton Brooks, USA

Average rating:  5.0

Guest type: Not Specified

stayed in Jun 2006

The air conditioner was not working the whole time we were there. A staff member came to look at the problem, but was unable to do anything about. He said we could change rooms, but that the sitauation with the air conditioning was the same in all of them. The service here was not very good, and I would NOT recommend this hotel. The price was very high considering the few services offered and the unfriendliness of the hotel staff.

Guest name: JB, USA

Average rating:  10.0

Guest type: 

stayed in May 2006

A friend and I stayed for 3 nights and enjoyed everything about the hotel except the lack of a shower curtain which made for a lake on the floor on one occasion. Staff was helpful, room was clean, location was great, breakfast was plentiful, bed very comfortable. Would definitely return.

Guest name: Patricia Bagenski, USA

Average rating:  4.3

Guest type: Not Specified

stayed in May 2006

They gave us a different type of room. Poor welcoming, bad service. Good location, but many homeless around: dangerous! Good location, and breakfast. VERY DIRTY!!!!! Nos dieron un tipo de habitación diferente. Bienvenida mala, mal servicio. Buena localización, y desayuno. Puerta llena de mendigos. MUY SUCIO!!

Guest name: Pablo Sierra Ruiz, Spain

Average rating:  9.1

Guest type: Couple with children

stayed in Apr 2006

This was a very central hotel - handy to the trains and Metro (and the bus to the airport) and not too far too walk to the Trevi Fountain, Spanish Steps etc Our only grump was the heat and the lack of aircon - we were told to open the windows as aircon was not allowed in April ?? but the breakfast was good and the rooms were clean, there was a mini fridge for those into self catering - something we tended to do travelling with a family.

Guest name: Susan Clegg, New Zealand

Average rating:  8.0

Guest type: Family Group

stayed in Mar 2006

We had rooms booked at the Madison at the beginning of our vacation and again at the end of our trip. The three rooms we were to stay in upon arriving in Rome were not available; the hotel was over booked. We were, however, moved to a much nicer hotel two metro stops away. All of the accomodations at this hotel were wonderful. We did stay at the Madison towards then end of our trip and it was OK. The view was nothing to brag about, but the accomodations were sufficient for the money. We would book with this hotel again. The receptionists were extremely helpful both before our arrival (when I emailed with questions) and during our stay.

Guest name: Tim Dodd, USA

Average rating:  3.3

Guest type: Not Specified

stayed in Mar 2006

Pasillos laberínticos y claustrofóbicos, la ventana daba a un patio interior y la habitación carecía de luz; la mampara de la ducha cerraba mal y a consecuencia de ello se inundaba el baño, llegando el agua hasta la habitación. El desayuno carecía de fruta natural, era escaso y servido en vajilla de plástico. Lo único bueno del hotel la situación. No volveré al mismo hotel en mi próxima estancia en Roma. Matrimonio con niño.

Guest name: Carlos M Ibañez Amatriain, Spain

Average rating:  8.6

Guest type: Family Group

stayed in Mar 2006

The hotel is very close to Termini station and metro station. The breakfast-room is small, but breakfast is fair enough. If I'll go to Rome again, I'll chose this hotel again.

Guest name: Tihamer Herczeg, Hungary

Average rating:  8.0

Guest type: Heterosexual Couple

stayed in Mar 2006

Really nice breakfast with eggs and ham :)

Guest name: BV, Poland

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in Mar 2006

Exceeded our expectations and contributed greatly to a very memorable stay. Breakfasts were brilliant with perhaps the best cappuchino in the city!

Guest name: John Breen, United Kingdom

Average rating:  8.4

Guest type: Family Group

stayed in Mar 2006

The only observation was the rooms were very hot and if you opened window you got the noise from the ventillation equipment.

Guest name: Michael Potts, United Kingdom

Average rating:  8.5

Guest type: Family Group

stayed in Mar 2006

Madison is an excellent place to stay if you want to travel by train. It is very clean, comfortable and has a good breakfast. Only one thig is very, very bad: the people who serve the breakfast. I don't know because they were angry. But I'll recomemded this hotel and Venere too. Thank you. Raquel

Guest name: Raquel Cordero, Argentina

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Mar 2006

For the price we'd paid location, breakfast and room was ok. But to get a good room we'd to look 3 rooms before, and there were a problems in each: not working conditioner or it works only for heating, great noise from the backyuard from working hotel's equipment, not working freeze, etc. And, of cause, you should ask for the room on the upper floors:4 and +.

Guest name: VA, Russia

Average rating:  5.6

Guest type: Family Group

stayed in Mar 2006

i checked out of the hotel on Sunday morning and reaslised when I got back to ireland that I had left my mobile phone in the Hotel. My daughter has tried to contact the hotel on a numerous of occasions via e mail and by phone left several messages but no one has been back in touch yet, I am highly annoyed by this and will not be recommending the hotel to anyone I know.

Guest name: JC, Ireland

Average rating:  9.4

Guest type: Group of friends

stayed in Mar 2006

Location was perfect, rooms were lovely and the breakfast was gorgeous. Me and my friend were put in a double room on the first night and aked to be moved to a twin, so the next day while we were out they arranged to channge our room and even moved our luggage for us! Just an example of the service given! I would definately recommend this hotel.

Guest name: Sarah Cullen, United Kingdom

Average rating:  5.8

Guest type: Heterosexual Couple

stayed in Feb 2006

The rooms are clean but welcoming very unkind and cold. No explanaition at all. They give you your key and...don"t even say on wich floor you have to go. Quality of tv was very bad : no good image. But very well located, very easy to reach by train, bus, metro. Breakfast very very sweet, not many salty dishes. Even coffee not excellent...as we are in the country of capuccino !!! We weren't expecting much from our hotel ...thanks God ! Picture on the web is a bit different because the room seems much bigger as wat we have really and you can't see how old and damadged are the walls. Pitty.

Guest name: JS, Belgium

Average rating:  4.3

Guest type: Heterosexual Couple

stayed in Feb 2006

The rooms were small and the bathroom had barely enough room to move around. I literally had to sit sideways to use the toilet because the tub was in the way.

Guest name: AS, USA

Average rating:  7.4

Guest type: Family Group

stayed in Feb 2006

Very good situated by central railwaystation. Lot of noise caused by traffic for passengers to leave/ just arrive at Termini. Bad breakfast, but no problem: there is a good bar on the corner.

Guest name: Ronald Kuyper, Netherlands

Average rating:  5.5

Guest type: Not Specified

stayed in Feb 2006

Hotel was adequate for one night but is in need of a refurb. Hallways were dirty.

Guest name: DI, USA

Average rating:  4.9

Guest type: Not Specified

stayed in Jan 2006

The capacity of breakfast room and number of staff were not enough before 9 o’clock when the hotel was nearly full.

Guest name: KS, Norway

Average rating:  7.7

Guest type: Not Specified

stayed in Jan 2006

Hotel Madison represented a solid value in Rome - right next to Termini station. Our room was nice and clean, though it was missing a shower curtain and some channels did not come in clearly on TV. The location is convenient for getting to and from FCO cheaply and easily. We wound up using the Leonardo Express to get to the airport, and simply walked across the street to the station

Guest name: Lawrence Liberty, USA

Average rating:  5.6

Guest type: Gay Couple

stayed in Dec 2005

There is nothing special in this hotel. You can hear people from another room easily when they talk. That's quite bad. The maid will disturb you everyday if you dont go out cuz they really want to clean your room. Comepare the price and quality of hotel I must say..No

Guest name: NM, Germany

Average rating:  9.8

Guest type: Group of friends

stayed in Dec 2005

I would recommend this Hotel very strongly, our stay was excellent. The food was great and plentiful, the staff very polite and helpful. Location was excellent right next to Metro line. I will return...............everything was memorable. Thank you for making our stay in Rome "unforgettable".

Guest name: WILLIAM HARRISON, United Kingdom

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in Dec 2005

The location is very good, it is next to the train station, close to public transports. The hotel is nice, the room was clean and big. The price was good because we stayed there in a low-price season, otherwise it may be quite expensive.

Guest name: Graziella Cestari, Italy

Average rating:  7.5

Guest type: Group of friends

stayed in Nov 2005

The breakfast was very, very good, exceeding espectations. We felt the hotel met our expectations in all other areas. Our biggest disappointment was our friends new, expensive camera was stolen from their room the first day of our stay. We suggest no one leave valuables in the room unattended.

Guest name: Troy Compton, USA

Average rating:  6.0

Guest type: Not Specified

stayed in Oct 2005

very good location for station and airport drop off.Some very good restaurants off the main road.No bar, which is listed as a facility(not good when young children in family need to be in bed early)Bedroom window opened onto a very grim enclosed couryard,so don't go for the view.Breakfast is adequate but there is no personal touch at all.

Guest name: Christine Tams, United Kingdom

Average rating:  6.6

Guest type: Group of friends

stayed in Sep 2005

Frequent visitor to Rome. I think you are getting what you pay for at this hotel. The price is fair, and the location is excellent. There was water damage (stains) to the room walls, and the bed was not terribly comfortable. That being said, it compares favorably against other hotels in the area.

Guest name: TG, USA