Hotel Esplanade Praha, a. s. - Prague

Average rating:  10.0

Guest type: Young couple

stayed in Mar 2008

We think the only ting missing after a long day's walking in Prague is a bath tub - but everyting else is fantastic. Location is fantastic with the subway just around the corner.

Guest name: Martin Søborg Nielsen, Denmark

Average rating:  9.8

Guest type: Mature couple

stayed in Jul 2007

The people were very courteous and attentive. The rooms were very clean. They even gave us a room with a balcony and beautiful view.

Guest name: MD, USA

Average rating:  8.3

Guest type: Family with older children

stayed in Oct 2007

Very nice accommodations, good location, good staff, would have like to stayed longer.

Guest name: SH, USA

Average rating:  3.5

Guest type: Gay Couple

stayed in May 2007

Esplanade is a hotel with an outdated infrastructure. My room e.g. had a non working air conditionning system and no WLAN or DSL connection. The hotel is clearly overpriced for Prag. There are nicer and more modern hotel for less money. The service on the other hand is fine. Employees are trying hard to satisfy you, knowing they have to make up for missing investment in infrastructure.

Guest name: Matthias Camenzind, Germany

Average rating:  9.9

Guest type: Not Specified

stayed in Feb 2006

This was my first visit to Prague and the accomodation was excellent. The location was also great within easy walking distance to all the sights. I would book this hotel again on my return to Prague. Staff were also very helpful when approached for advice.

Guest name: LYNN DALGARNO, United Kingdom

Average rating:  10.0

Guest type: Group of friends

stayed in Dec 2005

A first class hotel, will stay there next time we're in Prague. Very friendly staff.

Guest name: Andrew Batty, United Kingdom

Average rating:  9.1

Guest type: Not Specified

stayed in Aug 2005

L'unico appunto che si può fare all'albergo è in merito al parcheggio. Dalla descrizione si ha l'impressione che si tratti di un cortile, invece è un'area all'aperto di fronte all'albergo su una pubblica via, che di notte è custodita, ma di giorno non si assumono responsabilità.

Guest name: GV, Italy

Average rating:  6.9

Guest type: Heterosexual Couple

stayed in Jul 2005

This is a 4 stars hotel not a 5 stars, but other than being overrated is OK.

Guest name: Diego De La Cruz, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in May 2005

Very pleased with hotel for price paid, we booked about 2 weeks before when price was at it's lowest (watched the price over a few months)Good location, beautiful hotel. We paid for breakfast, there was a good variety, however after about 9.45 if the hot food (eggs/bacon etc) had run out there was no more. Emailed hotel after I had received confirmation of booking informing them it was a special occasion requesting a 'special room'. We were given the best room in the hotel, with a small balcony, on the top floor with a view of the castle lit up at night. Definately would recommend this hotel at the price we paid E327 for 2 for 3 nights.

Guest name: KT, United Kingdom

Average rating:  8.9

Guest type: Not Specified

stayed in Feb 2005

We had a fanastic time in Prague. The hotel was beautiful their only downfall is that half of the staff were extremely rude and the other half were friendly and extremely helpful. Advice -send the grumps on a customer service course and then this hotel would truly deserve a five star rating.

Guest name: Anya Llewellyn, Ireland

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Sep 2004

Uncomplicated stay. We did not have much contact with the hotels employees. A bit disappointed that the check-out account did not match our calculations and that the receptionist was unwilling to make corrections of obvious mistakes. Very happy with location and surrounding area. Walking distance to all sceneries was a major factor for our hotel choice. Rather expensive food and beverages both in restaurant, bar and mini-bar. Will recommend this hotel to friends. Best regards Per Arne Bakkeli Bergen/Norway

Guest name: Per Arne Bakkeli, Norway

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Jun 2004

Great hotel with quiet, nice & clean rooms and friendly service. The only minus was that our room did not have air condition. I have no problems recommending this hotel to other travellers.

Guest name: JB, Norway

Average rating:  8.2

Guest type: Heterosexual Couple

stayed in Jun 2004

we were quoted by yourselves 716.00 euros toal price we were charged 120 kc plus tax per night for the room, would you please let me know why we were charged more than quoted. than you

Guest name: TG, United Kingdom

Average rating:  9.6

Guest type: Group of friends

stayed in Feb 2004

The staff were incredibly helpful in every way. The porter returned a tip as he realized that we gave him too large a not which was most appreciated. the hotel was very pleasant, clean with a very satisfying breakfast. I would definatley stay again.

Guest name: LB, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Feb 2004

Beautiful hotel and an excellent location for Wencelas Square and all surrounding areas - would and have recommended this hotel - would certainly stay again.

Guest name: CP, United Kingdom

Average rating:  9.7

Guest type: Group

stayed in Feb 2004

Public areas of the hotel are stunning and our rooms all very clean-well decorated and really comfortable- Breakfast was not included in the price which took us by surprise but was well worth the money. Located at the top end of Wenceslas Square it was handy for all sightseeing. Overlooks a busy road but this was not noticable once inside. Staff all very friendy and helpful.

Guest name: John Sutcliffe, United Kingdom

Average rating:  4.9

Guest type: Not Specified

stayed in Dec 2003

It's a big dissapointment. We expceted it to be 5* standard and it wasnt. The reception didnt care about us, the hotel public areas were small and in need of refurbishment, the rooms are small and also in need of refurbishment. The breakfast was awful. I'd stay there again if everywhere else was booked up.

Guest name: Andrew Brown, United Kingdom

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Dec 2003

The Europa was an excellent hotel which for once lived up to a web site description. The location was good, just a short walk away from the old town square etc. and staff were helpful and informative. Only 1 thing to add - you should advise that breakfast is not included in the price you quote - not that it was expensive to eat in the hotel.

Guest name: Elaine Gladstone, United Kingdom

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Nov 2003

Excellent in every way! Our room overlooked the Opera House - a wonderful view, particularly at night (the Opera House's restaurant is recommended too). Very convenient for walking, metro, or trams to all areas. Breakfast very reasonable price and plentiful/good quality. Although close to busy Wenceslas Square,the hotel and environs are very quiet.

Guest name: Frances Williams, United Kingdom

Average rating:  8.7

Guest type: Heterosexual Couple

stayed in Nov 2003

This is a very nice, elegant hotel within walking distance of all the major sights.The bar was very quiet (we were the only ones there)and very pricey.If I went again I would probably choose somewhere closer to the Old Town Square or Charles Bridge as Wenceslas Square (close to the hotel) is pretty seedy at night and we had to walk through it to get back to the hotel.

Guest name: Ann Jones, United Kingdom

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Nov 2003

We didn't know what to expect from a five star hotel with such decent prices - but our stay here was superb and we would definately go back. The location wasn't on the tourist route but we loved this as you actually feel like you're in Prague, the city, rather than Prague the package tour. The hotel is directly opposite the State Opera House and there are plenty of little local bars and food places down the back streets. You can walk to the Old Town square in 15 minutes or get the metro 2 stops to Charles Bridge. We were on the top floor and the room was beautiful. We had a balcony with view of Prague castle, a huge double bed and the Bathroom was pristine. We didn't eat in the hotel as it is typically 'hotel'expensive but we were more interested in having meals out than relying on the hotel to entertain us. If you go to a posh hotel expecting US style service and enjoy a environment, where you feel like you've got servants running around you 24hrs a day then this isn't for you. If you like staying in romantic places that have character with friendly but relaxed staff, where you can do your own thing then this is perfect.

Guest name: TJ, United Kingdom

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Nov 2003

The room was not large, but the price was right. The location is excellent. Two blocks from the metro. Easy walking to most locations. Only two blocks from the State Opera House (went twice)

Guest name: Phillip Klein, USA

Average rating:  5.8

Guest type: Heterosexual Couple

stayed in Oct 2003

I have stayed at a number of hotels before in Prague and found this one disappointing for its 5* rating. I would rate it as a 3.5*. Bar/restaurant/lobby very impressive, but rooms and upstairs corridors not up to much

Guest name: Ian Fletcher, United Kingdom

Average rating:  6.5

Guest type: Couple with children

stayed in Oct 2003

for a 5star hotel we were very disappointed in our room size we complained on arrival but staff were not nice Next morning at breakfast we were told breakfast not included in our price luckily we had copy of our booking with us or we would have had to pay twice. Location was excellent but everything else o.k.

Guest name: AW, Ireland

Average rating:  7.6

Guest type: Couple with children

stayed in Sep 2003

the hotel was a bit further from central than made out to us on the map but overall a pleasant stay

Guest name: Giancarlo Zei, Australia

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Sep 2003

We had a really large room with a walk-on balcony overlooking the State Opera; a great bathroom (enormous deep bath, ultra modern fittings, black marble everywhere). The staff seemed to go out of their way to be courteous. The breakfast was delicious (even though the eggs and bacon were only warm) and plentiful. Good location, situated just off Wenceslas Square and midway between two Metro stations (3 or 4 mins. walk from the Museum station.

Guest name: Christine Walker, United Kingdom

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Aug 2003

Die Klimaanlage besteht anscheinend aus einem Ventillator - ansonsten alles perfekt.

Guest name: SF, Austria

Average rating:  5.3

Guest type: Family Group

stayed in Aug 2003

Even though 2 rooms with AC were confirmed on our reservation, we were given 1 room without AC and the other with a mal-functioned AC. The staffs did give us 2 other rooms with proper running AC. Taxi fare arranged by the hotel was more than 2 times the normal taxi meter rate. May be because we saw the taxi driver paid the bellman at the hotel when the taxi picked us up.

Guest name: SN, France

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Jul 2003

Sarebbe forse stato meglio segnalare che l'albergo non era così vicino alla parte storica della città ma solo a Piazza San Venceslao per cui è stato piuttosto faticoso muoversi a piedi.

Guest name: Caterina Rinaldi, Italy

Average rating:  9.7

Guest type: Not Specified

stayed in Jul 2003

WE HAD A BRILLIANT STAY AT THE HOTEL AND ENJOYED EVERY MINUTE OF OUR TIME IN PRAGUE. THE HOTEL WAS BEAUTIFUL AND THE STAFF VERY FRIENDLY AND HELPFUL.

Guest name: Helen Mcgee, Ireland

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in Jun 2003

Delighted to get this questionnaire as we did have a problem with this hotel. We booked a double room but when we checked in, the room was a twin room. What made it worse was that the reception tried to convince us that it was a double room! We specifically wanted a double bed, no two single beds. The could not give us a double room for that evening & were not apologetic at all about it. They said we could move to a double room the following night but as we were only there for a weekend it was too much hassle waiting around and then moving all our luggage. It put a dampner on the start of the weekend but must say found your web site very good - it just didn't deliver the goods for us on this occasion.

Guest name: Jeanette Coughlan, Ireland