Hotel Palma - Pompei

8.6

Nice room, very clean. Unfortunately the large bathroom had only a hand held shower head in the tub with no surround, so actual showering was impossible, so ask for a stand-up shower. No view, although there are some rooms with balconies. Very quiet. Conveniently located directly across the street from the Pompei/Santuaria stop on the Circumvesuviana train line (do not use the Pompei/Scavi stop which is on the other side of town).The mini-bar refrigerator was not working, so any cold drinks in the room were unavailable. Nice breakfast, weak cappuccino. Rooftop deck very pleasant, but the hot tub was not even luke warm. Many restaurants, supermarkets near the hotel. Local merchants were very accommodating. We had a great dinner at the President Restaurant, hosted by Paulo, the owner; our meal was cooked to order with many personal touches making the event one of the more special occasions during our travels in Italy. We took Rick Steves' suggestion and contacted the genuine Gaetano Manfredi to give us a tour of the ruins; he was excellent. If you enjoy fine food and love history, Pompei is one town not to miss.

8.8

A wonderful and unforgetable view from the terrace to the sanctuary and Vesuv, a rich breakfast buffet and very friendly and helpful employees made from this stay at hotel "Palma" in Pompei a very pleasant journey.

7.9

The hotel is located quite close to the landmarks visitors would enjoy! The front desk staff was extremely helpful and easy to communicate with. The only comment I would have for improving our stay ... a family room for four needs a little more space ... this room is probably better suited for a family of three. Thanks for the help and lovely hotel.

10

Hotel Palma is beautiful, the view from the rooftop terrace on the fourth floor is something special.It was perfectly located within walking distance of everything.The rooms were very nice,comfortable and clean. The staff was extremely friendly,especially the receptionist that made us feel very welcome.We would gladly return to this hotel.

6.6

Location is superb for Circumvesuviana train to Ercolano and Naples (40 metres from the front door) and an easy seven minute walk from the Trenitalia station. About 500m from the back entrance to Pompeii ruins. The cathedral is adjacent. Hotel was quite satisfactory, although we note that the superior room in the ´4 star´hotel was almost identical in size, quality of furnishings, etc, to the standard room in a 3 star superior hotel we had stayed in immediately previously. But then the price was identical too! The positives: room was good size, bathroom was excellent in size. Good quality funishings and fittings. There are only 3 rooms on the top floor together with a nice terrace with views across to Vesuvius and the mountains behind Sorrento. Negatives were prety minor and tended to occasional fawlty towers moments. It was the bell boy´s first day and he couldn´t find our room (!!!). We constantly had the restaurant flogged at us, although we stayed away after trying two very pedestrian meals and found better food elsewhere.

8.2

The first night we had a room that smelt of smoke and only had a high level window. We were very unhappy and complained but they were unable to shift us until the next morning. The next room was excellent and what we expected. The staff were not well trained in terms of resturant services, but they were polite and attentive (too much) and the food was good. We would stay again.

6.2

Whilst the hotel room and meals were satisfactory, the taking of a shower proved to be something of an undertaking due to the absence of a shower curtain and a wall fixing for the shower head resulting in a gymnastic attempt at shwering whilst keeping the floor dry. There was also an almost total lack of storage space, no shelving either in the bathroom or room and wardrobe space largely taken up with a non operational safe. Our experience however was reasonable, the meals being quite good.

4.5

The hotel have not responded to several users comments about the unsuitability of the breakfast food. Cakes and sweets are not considered breakfast by most people yet they continue to serve these. On one morning there was no bread and on another no Croissants. This was maybe because the hotel staff regularly popped in for their breakfast too. The tea had to be brought from elaswhere and was always cold. There was no tea/coffee making facility available in the room. The hotel rating is no more than 2 star. Yes it was clean and presentable but it is superficial quality. The shower leaked all over the bathroom floor and there was insufficient space in the shower to turn around or place yourself under the water. The Restaurant never had any one use it - expensive and if breakfast was any indicater then it was also poor quality. Its location is an advantage and disadvatage - it is central to Pompei and near the ruins but on a very busy one way stretch of the road system that is continuously noisy. The advertised roof garden was closed and other facilities unavailable. The "manager" prowled around ordering staff quite belligerently. All the other staff were extremely polite and upheld their "helpful" reputation. The car parking is on the street outside the hotel on the busy one way road - fortunately none of the mad Italian drivers collided with it. In short - if you can find somewhere cheaper your probably going to be better off.

8.5

We found the hotel to be well situated right in the centre of Pompei and the staff were very friendly and helpful. There was a parking space in the street right outside the hotel. The roof facilities were not available at this time of the year, but the views from the roof were very impressive. The room was clean, tidy and spacious.

10

The staff was extremely friendly and immediately made us feel very welcome. The hotel is beautiful and the view from the rooftop terrace is spectacular. Breakfast was wonderful. Even though the hotel is right next to the train station and it was right outside our room, I never once heard a train. This was my favorite hotel on our trip and I highly recommend Hotel Palma. If I return to Pompei, I won't even consider staying anywhere else.

8.9

The airline lost my daughter`s luggage. With Hotel Palma being our first in country stop,Emanuele and her coworkers did everything possible to make Katie comfortable. As a gift,They gave her pajamas! Also, with two minutes before the store closed,they purchased contact solution for her. The gift of a big, chocolate, Easter Egg was very nice too!

9.1

Just a week-end to visit Pompei and surroundings, despite a very windy and cold week-end, we enjoy the very good location of the hotel. We stay in double superior, very spacious, but with a too small shower cabin.

10

The Hotel Palma definitely greatly exceeded the expectations of my wife and myself, during our visit to Pompei. The hotel is an excellent value. The rooms are clean and very comfortable. The staff and the customer service are excellent. We would gladly return to this hotel. It helped make our visit to Pompei even more enjoyable. FMB Houston, Texas USA

7.3

Very well located hotel, near the ruins. Good quality of employees, clean and good breakfast.

6.9

Our complaints are: Because the weather was poor we had to spend a deal of time in our room and the lighting was not good for reading. The shower cubicle door needed repair because we flooded the bathroom each time we used it. It had a huge gap so the water leaked through. We don't really need a television but ours didn't work properly

10

The Hotel Palma exceeded our expectations! It was perfectly located within walking distance of everything. The rooms were comfortable with a view from our own mini-balcony! You need to advertise your view from the rooftop of the Hotel! Excellent service.

9.9

primera vez en el hotel, muy buena disposicion del personal, buena informacion; en el caso de nuestra pieza, había una ducha en mal estado y salía poca agua; no había ninguna proteccion para ducharse de pié.

7.9

Very nice new renovated hotel. Nice rooms and bathroom. Very central in front of the rail station. Unfortunately a lot of traffic, because the hotel is located at a big crossing. Very nice roof terrasse. Our room had 2 balconys and great view to the Vesuv. Old Pompei 15 Min. to walk.

7.9

Palma Hotel was very nice, and I think it's probably the nicest hotel in Pompeii...nice location, close to the entrance of the ruins. Great roof top deck. If I ever go back to Pompeii, it would be a day trip, but if I found myself there for the night; I would stay at The Palma. One last note, if it's important to you; ask if room has a shower or tub. We had a suite, jet tub but no shower...would have liked a shower! Vancouver, B.C. Canada September 2007

8.2

Very friendly receptionist, room ok for the price (this is Italy!), bath room a bit old and in need of repairs (shower door had a broken hinge). Room was on street-side so we heard the traffic in the evening and at night. Maybe they have rooms on the back. Breakfast was ok and service very friendly. Conveniently close to Pompei ruins so can recommend on basis of price to quality.

8.2

I found Hotel Palma to be a great place as a base as it is very central to the sights in Pompei and the Almalfi coast. The Circumvesuviana train station is right across the street, the Pompei ruins are just 15 minutes away and you can use the train to see Naples, Herculaneum, Sorrento and from Sorrento take a ferry to see Capri. If you want to see the Amalfi Coast you will have to book ahead for a bus tour or rent a car or private driver. Plus after a busy day you can relax on the rooftop with its jacuzzi and lounge chairs with a view of Vesuvius and valley right next dor to the Santurio church. I would stay here again if I return to this part of Italy.

8.8

this was a great relief! we had not used venere before and were really pleasantly surprised at how nice this hotel was. We would highly recommend it and the jacuzzi on the roof was grat after a hard day climbing vesuvius!

8.5

Very nice stay for a young family (x2 children). The informative lady from the Ukraine was especially helpful. The Jacuzzi on the top floor was a nice way to end the day and the location was superb for the station. Reserved parking was easy however we were slightly disappointed by the centre of Pompei, the variety of stores and quality of restaurants as the excellent (extensive) Roman heritage slight and Vesuvius are a huge attraction for visitors.

9.1

First ever trip to Italy, Pompei is the perfect location as a base from which to explore the Naples area. Most people, we believe, visit the Scavi for the day, but they must miss so much, as Pompei town itself, with its beautiful cathederal and central square, is a friendly place, with reasonably priced family run resturants and a genuine Italian atmosphere. The HOTEL Palma is ideally situated next to the railway station and just a few hundred yards from the square. The rooms are well furnished, air conditioned and very clean. Staff are friendly and helpful. Although English is not their forte it adds interest to the trip.The roof terrace is the icing on the cake! Just sit in the jacuzzi lapping up the sun with Vesuvius as a back drop on the days when you need a rest from the sight seeing! Using the Circumvesuviana rail network we were able to very cheaply visit, Herculanium,Naples, Sorrento and Capri, not forgetting of course, that we were only a short walk from the ruins of Pompei were it is advisable to hire a guide. EU students are eligable to free admission to all sites of interest with valid ID so its worth making sure you have it on your person. Our 16 year old son got free admission, that is well worth remembering. Finally, I must mention that I left my mobile phone in the hotel room on departure, which was found by the cleaners and returned to me by post the next week, what more could you ask for? We will definately be returning to Italy and Hotel Palma.

9.0

room was very spacious and nice. window blinds were awesome! they shut out all light and street noise. pompeii excavation sight is quite close by.

8.6

The hotel is located right across the circumvesuviana, so if you come from Naples take that instead of the FS train which is about 10-15 min walk (carrying luggages). The staff is excellent and very nice. They helped us set up a day trip to the Amalfi coast and recommended us to an excellent restaurant in Sorrento.

5.3

Nice hotel in the center of Pompei, next to the main square and the train station. Asking for a quiet room is indispensable as motorcycles and noisy cars are running all night long ! Except for the noise, it is an excellent hotel.

9.4

We went to Pompei as part of our honeymoon trip to Italy. The ruins were amazing. So much of how the ancients lived still informs our modern way of life. The hotel is right off the train station (make sure to get off the right one) and located in the heart of the city of Pompei, and the main church. The hotel staff and restaurant were excellent. I preferred the location of this hotel rather than the ones by the other Pompei train stop near the main entrance of the ruins. It's much more tourist oriented there. Hotel Palma is by the church and inside the main city area, with restaurants and shops. A side entrance into the ruins is close to the hotel and other than no maps being given out at the side entrance, I liked it better. Pompei compared to the other cities we traveled to was inexpensive. However, if you're looking to shop and enjoy a thriving nightlife, this is not the city for you. I enjoyed our stay very much but because it was smaller quainter city, and of course, the ruins and Mt. Vesuvious.

9.5

The hotel is for sure one of the best places to stay in Pompei. The room was very spacious and had a parquet floor, instead of the common carpeting. The Scavi are in walking distance. Recommendations for a good restaurant have proved excellent. There was a parking space for our car and the employees were very competent and friendly. There is no hurry at breakfast, so if you come in the last minute you will receive everything without any complains. Not so good: the bed was a bit too small for two persons. The heating was too hot. But outside it was cold at that time, so it was possible to open a window.

8.6

Excellent location, close to pompei scavi, many shops in the surround and easy access to highways to salerno and amalfitana coast. The services were great!

8.8

It probably the only place to stay in Pompeii. Just a 2 minutes walk from the surprisingly pleasant town square and all the better restaurants. It has a feeling that the standards are being maintained - at a cost of staff nerves in some cases, but it means that you are getting a very pleasant place to retire to after a days sighseeing at the ruins.

3.2

hotel decevant (mentionné 4 etoiles or il n'a que 3 étoiles ) les prestations ne sont pas à la hauteur du prix le petit déjeuner est tout simplement infame !

7.7

Would have been nice if the map had indicated that there were a nubmer of one way streets to encounter enroute.

10

After warning the hotel of a likely late arrival we were very grateful to see hotel staff literally sitting outside waiting for us, with a reserved parking spot right out front at 2 am. The breakfast was substantial and staff helpful as far as finding local spots and the Pompeii ruins are within walking distance. Also the hotel is only 1-2 blocks from the central piazza. Don't miss the Naples-style pizza at the pizzeria across the small piazza right in front of the hotel.

9.9

Très bel hôtel, chambre propre, spacieuse, chambre quadruple avec un grand lit (2 places) et 2 petits lits. Petit déjeuner copieux, climatisation. L'hôtel est très bien situé en ville, à proximité du site archéologique de Pompéï, il est donc possible d'y aller à pied. Il y a des places réservées dans la rue à côté de l'hôtel et si vous partez le jour même, on peut déposer les bagages dans une salle spéciale à l'hôtel le temps de la visite de Pompéï. Très bon rapoort qualité prix

7.1

Do not try to find this hotel on Liberation Day! Probably quite straightforward at any other time as it is in the centre of town.

10

The location of the B&B 1/2 block from the rail station meant that we were able to walk there, even with our heavy luggage. Air quality was good, and the streets were less crowded there too. Breakfast was fine, and the room was always well cleaned. Staff at the front Desk were very able with directions, and printed us a rail scheduel when we wanted to go to Paestum. Tedisco, a restaurant with excellent food for cheap is just diagonally across the town square. The entrance to the ruins is conveniently near too. We'd stay again, without hesitation.

9.3

Excellent hotel. Two problems however: the imprecise directions given by the hotel caused quite a bit of panic -- not warning us to take the line which arrives at Pompei (Cathedral), we got off at Pompei Scavi train station, the usual destination for tourists, but a few km away from the hotel. By 6 PM there were no more taxis, so getting to the hotel was rather tricky, and took us an extra 90 min. THe other problem was the very high strung manager, who became very agitated when we got to the restaurant 30 min late, having changed our minds about dining at the hotel restaurant. However the food was very good and we recommend it. The staff were all very nice and efficient and the room was lovely. All around, a very good hotel.

7.4

The service for the breakfast was far below standart. The room in the corner of the building was very noisy

6.6

This hotel is a paradox; it is clean, spacious modern and even well located to activities, restaruants and the main Pompei Entrance; however, it suffers from unwanted noise of garbage being picked up at 4:00 a.m. and the bad habit of the reception desk personnel being chain smokers within the premises. I don't recommend this Hotel for the above reasons.

6.4

Nice enough hotel. A short taxi ride from the ruins. We did have a very nice dinner the one night we stayed there.

10

Very nice hotel, exactly what we wanted and expected. Only problem was they did not speak English and communication was difficult but this may have been because it was out of season and their staff was limited then. Would stay there again.

8.1

Nice hotel. It is very near to the "scavi di Pompei" so we went walking and this is a very important advantage in a town like Pompei. It is also near the main restaurants.

8.1

Great location - just 10 mins walk from Pompei ruins, 1 min walk to main Piazza and cathedral. On night stop didn't allow us to check out hotel properly, but room was comfortable and clean, all facilities worked and staff friendly. Would recommend and stay again if in the area

9.8

This hotel was very nice and in an excellent location. We could walk to the "ruins" of Pompei and we were within a block of the "town square" where all the people (young and old)gather to converse, shop, drink wine, eat, shop, etc. The staff at the hotel had our room available aarly and we had a parking space for the car next to hotel. The balcony was another nice feature for sitting out in the evening with a glass of wine and watch the people. The breakfast the next morning was fine as well. This was by far the best stay we had in Italy and Pompei was a "fun" place to spend some time. Just one other comment...I think directions (showing streets on the website)) to the hotel would be helpful. We were fortunate to find someone to assist us in going the right direction, so we had no problems.

8.2

Very Nice. Walking distance to everything, including the ruins! We would stay here again.

9.2

A good central venue easy for everything. Tidy hotel, well furnished.Has a coffee dock & drinks area. Staff helpful. The hotel has a small dog.

8.3

The hotel and service are very nice, though a bit expensive. Breakfast was good. Our only problem was that it was about a 15-20 minute walk from the Circunvesuviana Train Station that stops at the Pompei ruins (and the entrance near the Forum of the ruins). (It is across the street from another Circunvesuviana Train Station, but that station did not connect to the line that stops at the ruins.) Other than that,a nice hotel.

7.4

The hotel has been renewed. The rooms are very spacious. The quietness is OK except that the TV from the closest room can be heard if played loud. Breakfast is fine. Location is close to one entrance of ruins and next to the center of the town, which is very convenient.