Hotel THB María Isabel - Platja de Palma

9.9

My wife and I decided to take a short break and discovered the Hotel Maria Isobel on the venere website. We had an enjoyable stay and will return to this hotel in the future.

9.4

although everything about the hotel was excellent, as i had half board the food was not of good quality and was below standard from kitchen to serving

8.1

Very nice hotel in a nice area, but walls must be thin as it you could hear next door coughing quite loudly. There was no map, so not easy to find at night in the dark. The staff were very friendly and helpful, but guests should be aware that other than the Spanish staff, we were the only non Germans in the hotel, making it more difficult to socialise due to the language barrier. This was a bit of a surprise to us, but then we discovered that the Playa de Palma area is mainly used by Germans for their holidays.

6.7

Hotel was fine, but difficult to find without a detailed map.

3.6

The room was adequate. However, the hotel was hard to find as there is no accurate map on the web site. This is really important. The quoted time for breakfast was until 10.00 a.m. As we only arrived at 1.15 a.m. after alate flight, we needed a late breakfast, The service was non existent - the food was virtually all taken. We had to search for a table and eventually sat down where we wanted as there was no staff. 5 mins later we were told by a male member of staff, who suddenly appeared, that we had to move. The was a complete lack of personal touch within the hotel and it does not represent value for money. I would like an explaination as to the very poor breakfast and lack of anybody who seemed to care about your customers. i think we paid to much for a really poor service.