Hotel AC Pisa - Pisa

Average rating:  7.3

Guest type: Young couple

stayed in May 2008

too far away, you need a taxi or bike or moto

Guest name: JR, Spain

Average rating:  9.8

Guest type: Mature couple

stayed in Nov 2007

very nice hotel, excellent welcoming, good restaurant, good service at table, and very very comfortable rooms. It was the first time we stayed at hotel AC Pisa and we were delighted.

Guest name: PC, France

Average rating:  9.3

Guest type: 

stayed in Oct 2007

Great hotel, really far from the center (bus stop close by), but very quite. Designed, large, cool room. Good restaurant. We really liked it!!! Good price for this high standard.We definitely will choose this hotel and other AC Hotels again!!!

Guest name: Michaela Rapp-Zobernig, Austria

Average rating:  9.1

Guest type: Young couple

stayed in Sep 2007

We travel quite extensively for both of our careers and this is the type of hotel we stay in when traveling for work. The hotel is very nice, very close to the airport and not a bad place to stay on holiday in Pisa if you have a car. If I were traveling on business, this hotel would definitely be highly recommended. For holiday, not my first choice. Having said that, almost all of the hotels in Pisa were sold out, so this was a great choice. Very clean and modern with great service.

Guest name: HH, USA

Average rating:  6.9

Guest type: Mature couple

stayed in Sep 2007

Hotel staff excellent regarding rooms restaurant etc but some front desk staff brusqe and with a disinterested attitude to guests. My daughter called a 'collect' business number in the US and was charged for this on her bill. On discussion with the front desk staff they insisted it had to be paid for and seemed ignorant of what a 'collect' call was. Rather disconcerting in what is after all a mainly business hotel. Getting back to the hotel in the evening after a night out was extremely difficult as taxis were sparse to say the least and in spite of hotel staff insisting it was a 5 minute wait for a taxi at the hotel we waited more than 20 minutes on several occasions.

Guest name: RG, United Kingdom

Average rating:  8.9

Guest type: Mature couple

stayed in Sep 2007

Une décoration trés raffinée pour cet hôtel d'accès aisé, au calme, parking intérieur, extérieur, restaurant sur place excellent. Un peu éloigné du centre historique et de la Tour pour qui n'a pas de voiture. Pas d'aide pour les valises des personnes âgées...

Guest name: Philippe Choquart, France

Average rating:  7.5

Guest type: Family with older children

stayed in Sep 2007

The hotel was very nice, but the location was a bus ride away from central Pisa, not just a few minutes away. The staff was very unfriendly, claiming they had no maps or info on how to get there on check in. (There was one excellent young man who came out and not only produced a map, but ended up on the same bus we rode an was very helpful.) We had requested a twin room for our grown sons, and they would not put them in one because the only clean one was on another floor. They ended up sharing a king, which was okay, but not as requested.

Guest name: TS, USA

Average rating:  8.7

Guest type: Not Specified

stayed in Aug 2007

Very beautiful hotel and not expensive

Guest name: ID, France

Average rating:  8.4

Guest type: Family with older children

stayed in Aug 2007

nice and modern room and wonderful breakfast

Guest name: Christophe PINAY, France

Average rating:  5.4

Guest type: Mature couple

stayed in Aug 2007

The hotel looks very impressive. But the first room had a bad smell and the hotel moved us to another. The Air Conditioning in the room was very ineffective - practically useless.

Guest name: Gerald Roberts, United Kingdom

Average rating:  6.4

Guest type: Young couple

stayed in Jun 2007

We were in Pisa one night. The hotel itself was fine but it was out of the way. It was about a 5-10 minute drive to the tower and it's surroundings, luckily we had a car.

Guest name: AS, USA

Average rating:  8.8

Guest type: Young couple

stayed in Apr 2007

The rooms are very comfortable and cleaned, We appreciated the fitness room very much but the restaurant service lacks in good meal as well as in efficient service. We disliked it, even if the hotel on the whole deserves to be visited.

Guest name: VS, Italy

Average rating:  7.8

Guest type: Young couple

stayed in Sep 2006

Even though the room was excellent, the hotel staff was a disappointment. When we pointed out that the tv wasn't working, their reaction was 'yeah, really? So?'. When we pointed out that we wanted a tv that worked they agreed to send a technician over to the room while we were in the city, but that didn't happen. As it turned out, certain parts of the room did not have electricity at all. Therefore, we couldn't use our laptop (the battery was low, so we had to plug it in). When we pointed out that the technician had not been in our room, the staff reacted in a rude manner and we had to switch rooms -- at midnight!! We didn't get no apology whatsoever. This room had less facilities than the former room. We also witnessed rudeness to other custumers, by the way. I think it's a pity that this beautiful hotel is run by these people.

Guest name: SK, Netherlands