Hotel Grande Albergo Sole - Palermo

Average rating:  9.2

Guest type: Mature couple

stayed in Sep 2007

Reception staff was very helpful and provided great service. The roof-top restaurant is gorgeous and its staff is outstanding. We were given a bright, spacious room with a modern, well appointed washroom. The only drawback was breakfast in the dark, windowless dining room on ground level. Although the room was almost empty, we were seated in a tight corner facing the wall. The staff in the breakfast room appeared to be in a bad mood and we seemed to be disturbing them. The breakfast offering was ordinary and uninspired, to say the least.

Guest name: Pierre Lefebvre, Canada

Average rating:  6.5

Guest type: Young couple

stayed in Aug 2007

The hotel is overrated. Rooms are quite spacious but walls are not clean, details are not cared of... 4 stars is too much

Guest name: VS, Italy

Average rating:  9.9

Guest type: Single traveller

stayed in Jul 2007

My stay was very short but the hotel is very comfortable, high quality and in good position. Thank you very much

Guest name: CZ, Italy

Average rating:  8.4

Guest type: Not Specified

stayed in Jun 2007

Grande Albergo Sole is an excellent option if you want to stay down town for buisiness or cultural traveling. In Palermos main street everything is on reach, monuments, banks, boutiques... I had a wonderful vacation in this monumental italian beauty.

Guest name: Daniela Rodriguez Herrera, Spain

Average rating:  9.3

Guest type: Family with older children

stayed in Apr 2007

excellente situation dans le centre historique.L'hotel se charge de garer votre voiture pour 12euros/jour. Un seul regret : le petit déjeuner n'est pas servi au 5ème étage au restaurant mais dans une salle de rdc.

Guest name: Chantal Schneider, France

Average rating:  8.3

Guest type: Family with older children

stayed in Dec 2006

Good deal among many higher priced properties, Beautifull views from balcony.

Guest name: JG, USA

Average rating:  4.5

Guest type: Single traveller

stayed in Nov 2006

The advert said internet access was available. I asked three times at the hotel reception and was told "no web access". When I pointed out that the information about the hotel said intertnet access was available in the rooms they said I "could use an internet cafe in the street nearby " They seemed to expect me to accept this as OK because it was "very close to the hotel"!! I was there on business and web access was vital to me. This wrong information about the facility was completely unacceptable. I would never return there!

Guest name: Stephen Robinson, United Kingdom

Average rating:  9.3

Guest type: Mature couple

stayed in Oct 2006

We were very pleased with our stay at Hotel Grande Albergo Sole. This was our first visit to Palermo. The hotel is very centrally located in the historic part of the city and very accessable to public transportation. There are plenty of restaurants and shopping in the area. The description said that the hotel had been newly renovated, and in this case it was exactly TRUE. It is a very pretty hotel. We also had wonderful breakfasts with a large selection on the buffet. The only problem was that the description said there would be free parking, and we were charged a marginal amount for parking.

Guest name: SC, USA

Average rating:  9.7

Guest type: Not Specified

stayed in May 2006

Excellent value and I would recommend it.

Guest name: Nick Ruello, Australia

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in May 2006

Modern and spacious hotel in a working class, non-touristy area of Palermo, bordering the old historic section. No cafes anywhere near, and found one neighborhood restaurant only after much walking. More tourist friendly area is near Via Cavour. Staff was most helpful with a little problem involving our passports.

Guest name: Eliot Polk, USA

Average rating:  4.9

Guest type: Heterosexual Couple

stayed in Apr 2006

We had booked two nights at 150 EUROS a night. We were taken up to a room which had a window which opened out onto a light-well (ie. a large lift shaft). The light-well was having work done on it and it was pitch black - in other words, there was no natural light coming into the room. We complained and were moved into the only other available room. It too opened out onto a light-well, but this one was not blocked. We took that room, but bearing in mind the price we paid, we did not expect to have a view of a dark wall from about 15 feet away. The hotel (and venere.com) should make it very clear that the hotel only has a limited number of rooms with windows which actually look out onto the outside world. It was very disappointing bearing in mind the excellent accommodation and value we had found elsewhere in Sicily.

Guest name: Charles Winckworth, United Kingdom

Average rating:  9.9

Guest type: Family Group

stayed in Apr 2006

Just in the center of Palermo, everything was OK. No problems at all. A very nice breakfast on Palermo's roofs. Parking excellent. Recommended, also for family.

Guest name: Matteo Giacomo Ricci, Italy

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Apr 2006

Staff was very friendly and helpful, helped us book our next destination and look for places to visit and eat. The rooms were very clean and CHIC! The rooftop terrace has beautiful views of Palermo,the mountains and Sea. 5 star quality at 4 star price. The staf was very accomodating and added to our comfort and stay. Will look forward to staying there agaiN!

Guest name: AC, Italy

Average rating:  9.8

Guest type: Group of friends

stayed in Mar 2005

Lovely spacious (if a bit minimalist) room in an excellent location. Staff very friendly and helpful. Breakfast a bit skimpy - horrible fake orange juice. But otherwise recommended.

Guest name: AP, United Kingdom

Average rating:  9.4

Guest type: Not Specified

stayed in Feb 2005

We really enjoyed our stay. The quality of service and food were excellent.

Guest name: CL, United Kingdom

Average rating:  9.3

Guest type: Heterosexual Couple

stayed in Jun 2004

A wonderful hotel!! Bright, clean and friendly. Is in a fantastic location right in the heart of Palermo.

Guest name: Stephen Schwartz, United Kingdom

Average rating:  8.8

Guest type: Group of friends

stayed in May 2004

The hotel was lovely and the room very spacious. The evening staff were very helpful and worked out train times to Taormina for us. It was in a very convenient location. It would be good when they finish the terrace area.

Guest name: CG, United Kingdom

Average rating:  5.5

Guest type: Group

stayed in Jun 2003

Confortable but not impressive

Guest name: Naota Akiya, Japan

Average rating:  8.0

Guest type: Single leisure traveller

stayed in Apr 2002

Hotel was ok, but I was first given key to room that was still occupied, then had an odd room for one night with two separate rooms with one single bed in each and the bathroom separated into two rooms, one with tub and another with sink and toilet. Then I was given a room that was fine except for poor lighting. Also, elevators stopped at landings between floors, so one had to always walk up or down a half a flight of stairs (with baggage). Breakfast, and room it was served in, was wonderful.

Guest name: Ronald Denk, USA