Hotel Ucciardhome - Palermo

Average rating:  6.4

Guest type: Family with young children

stayed in Mar 2008

The hotel was very comfortable, the staff welcoming and helpful. The pre-booked taxi from the airport met us from the flight and took us straight to the hotel. HOWEVER, our room was directly on the street, and was VERY noisy. To make it even worse, at 06:00am workmen started repairing the road with pneumatic drills, making further sleep impossible. If you plan to stay here, insist on a quiet room at the back of the hotel.

Guest name: RA, United Kingdom

Average rating:  8.7

Guest type: Group

stayed in Mar 2008

Rooms were modern, comfortable and clean and service was friendly and efficient. Carpark was very convenient and was included in the price. Though the 'double' bed was actually 2 singles pushed together so there was a small gap in the middle but not a big deal. Breakfast was also great with a variety of choices.

Guest name: WS, United Kingdom

Average rating:  8.0

Guest type: Young couple

stayed in Sep 2006

Very hard beds and they had that complaint before! time to do something about it???

Guest name: GB, Iceland

Average rating:  9.8

Guest type: Not Specified

stayed in Nov 2007

The entire staff of the hotel was very courteous and helpful. Some of them went out of their way to assist in making other hotel reservations and in confirming airline reservations. All of them were polite and friendly.

Guest name: Charles Combopiano, USA

Average rating:  9.2

Guest type: Mature couple

stayed in Oct 2007

great staff, best shower we encountered in italy.walking distance to great pizza-tratoria& shopping. car park in back is safe can walk to hertz car return. 20-30 min. to airport by cab-50euro.harbor near & opera house

Guest name: RR, USA

Average rating:  6.2

Guest type: Mature couple

stayed in Oct 2007

Very competent and helpful staff, excellent service. However, we were given a room on the last floor, without windows (kind of things you don't think of checking when making a reservation). And the skylights make it extremely noisy in rain conditions. So, ask for a room on lower floors!

Guest name: Jean Papadopoulo, France

Average rating:  6.8

Guest type: Mature couple

stayed in Sep 2007

Moderdised, stylish small hotel in a central but rather run down area; however close to the port and shopping streets. We had skylights instead of windows which I found a bit claustrophobic, and lighting/desk area was a bit limited for 2 people. There was a nice garden but otherwise eating areas were a bit skimpy. Breakfast quite good.

Guest name: HR, Singapore

Average rating:  9.4

Guest type: Mature couple

stayed in Oct 2006

sehr schönes hotel. freundliche und hilfreiche staff. sauber und geschmackvoll eigerichtetes zimmer (superior). feiner nassbereich. einziger nachteil ist die relative nähe zum hafen. aber auch darüber klärt die staff gerne auf, und erkläutert den besten weg vom und zum hotel. wir empfehlen dieses hotel an unsere freunde. und haben den aufenthalt sehr genossen laetitia+peter

Guest name: Schmid Peter, Switzerland

Average rating:  8.4

Guest type: Young couple

stayed in Jun 2007

We stayed in Palermo 4 nights (3 plus 1 before getting back home) and booked a penthouse room at this hotel (room 413)for EUR 130 per night (breakfast and all taxes included). Perhaps the designation "penthouse" is misleading (we were expecting a much grander room), but our actual room, even though it did not have any windows (only 2 small skylights), was so agreeable that we did not even feel disapointed. We had bathrobes and slippers and some of the hotel lighting was of top quality (Artemide). The staff was very friendly and helpfull and the hotel had an inner garden (where we had breakfast) and a small closed parking lot. We left some of our luggage with the hotel for a week without any problem. We can recommend this property to anyone looking for a good 4 star hotel in Palermo and would book it again.

Guest name: Luis Araújo, Portugal

Average rating:  6.3

Guest type: Young couple

stayed in Nov 2006

The pictures of the hotel make it look far grander than it actually is. The location is not very good either, and the rooms are quite small. Having said that, it is clean, and modern looking so not a bad place. A bit far from the more 'happening areas'.

Guest name: Marina Lopez Conde, United Kingdom

Average rating:  7.3

Guest type: Young couple

stayed in Oct 2006

Palermo is a nighmare to drive around, and the directions given on the site are pretty useless as the city is a maze of one way streets sorely lacking in signposting! We only found our way there by driving the wrong way up one of the one way streets. The hotel is also opposite a prison - not that this had a negative bearing on our stay, but some might like to know this! The hotel itself was really lovely and the staff helpful and polite.

Guest name: Emma Barham, United Kingdom

Average rating:  9.2

Guest type: Young couple

stayed in Sep 2006

Es un pequeño hotel precioso, limpio y el recibimiento y el trato es excelente. Está situado en una zona buena de palermo (aunque junto a la prisión)y el centro queda a 20 min. paeando. Por los alrededores existen restaurantes y bares, quizas más que por el mismo centro. En fin, totalmente recomendable.

Guest name: AC, Spain

Average rating:  9.9

Guest type: Family with young children

stayed in Sep 2006

Fantastic base which to explore the lovely city of Palermo. The staff were wonderful and couldn't do enough to accommadate us. This was our second stay at Ucciardhome and we will definitely be back again.

Guest name: Jonelle Lewis Chamberlain, United Kingdom

Average rating:  7.5

Guest type: Single traveller

stayed in Sep 2006

Great location, wonderfully restored property but my room had no window (gd floor) and no soundproofing from next room. Shame that these factors were overlooked in what was otherwise an expensive but successful makeover of the building. If other rooms are better then a great place to stay.

Guest name: GJ, United Kingdom

Average rating:  9.2

Guest type: Mature couple

stayed in Sep 2006

An excellent choice of hotel for a stay in Palermo. It is extremely well maintained and is situated in a safe and quiet part of the city within a comfortable walk of the centre and places of interest. It has the added advantage of a private and secure car park.

Guest name: Brian Norris, United Kingdom

Average rating:  6.9

Guest type: Young couple

stayed in Aug 2006

The room, particularly the bathroom was very clean and well-furnished. I would have gladly foregone the robes and slippers in return for better service at breakfast where the waiter was less than helpful and the coffee was certainly not up to normal Italian standards. You are encouraged to have breakfast in your room - mainly, I suspect, because the breakfast room's tables and chairs, though they look stylish, are too small and cramped together.

Guest name: LM, United Kingdom

Average rating:  6.6

Guest type: Mature couple

stayed in Jul 2006

Our room had no windows! There was a door we could open but that led out directly to an outside public area for the other hotel guests.

Guest name: Marissa Alvarez, Denmark

Average rating:  8.2

Guest type: Young couple

stayed in Jun 2006

El hotel es muy cómodo, agradable y céntrico.

Guest name: MR, Spain

Average rating:  9.4

Guest type: Mature couple

stayed in Jun 2006

The style of the hotel suited us. We do not like a lot of flummery, just good service, and no bad surprises. Read a review by a spanish couple who stayed in a room at the top of the hotel, like ours, (no window) and they hated it. We liked the coolness and quiet. Staff were helpful (found bus timetables for us and reserved a table at a restaurant) without being intrusive. Breakfast was good, especially by the generally poor standard in Italy. Visitors need to understand that Italians don't care about breakfast and most city workers take a capuccino and a croissant standing up at a bar. Immediate nieghbourhood was mixed, but just a few steps from the via Liberta and a bus will take you into the old centre. Good restaurants very nearby.

Guest name: JC, United Kingdom

Average rating:  7.4

Guest type: Not Specified

stayed in May 2006

Clean room great shower. the hotel has a pleasent patio area where you can enjoy breakfast. The surrounding area is not great - looks a bit run down.

Guest name: Liam Devlin, United Kingdom

Average rating:  9.4

Guest type: Not Specified

stayed in Apr 2006

Hotel extremadamente tranquilo con inmejorable atención por parte de sus empleados.

Guest name: Francesc Vila, Spain

Average rating:  9.6

Guest type: Group of friends

stayed in Apr 2006

Wonderfful family-owned hotel. Very good service, nice spacious room.

Guest name: Joan English, USA

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Mar 2006

The Ucciardhome is a little diamond in noisy Palermo: the welcoming is very friendly and the service great. Our room was big enough to relax after the City-Tour and the furniture was modern and really comfortable - especially the nice bathroom. When you nead space and silence while having breakfast, you can have it in your room: great service.

Guest name: Jeanine Cuje-Bartsch, Germany

Average rating:  4.4

Guest type: Heterosexual Couple

stayed in Mar 2006

we were told to have booked a 'standard room', - under the roof top, nicely furnished, very nice and well equipped shower. the last third of the room is not useable for people taller than 1m80. very warm, no window, no aircondition available. we had to change rooms after one night as we couldn't sleep. upgrade price 40€. the new room was very spacious, less completely equipped, no window,but large terrace door. we had to leave it open all night, as otherwise we couldn't get any fresh air. when checking out we were charged 120€ for the first night, while i believe to have booked for 100€. bottom line: charming hotel, nice design gadgets, very competent staff, but severe lack of useability.

Guest name: Wolfgang Dombrowski, Germany

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Mar 2006

We traveled across Sicily and then to Florence and Rome. In the process we stayed at several hotels of various "Star" ratings. Of the all, Ucciardhome was the very best with not even close competition.

Guest name: Emanuele Corso, USA

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in Feb 2006

our stay at this hotel was very nice, the rooms and the hotel in general are just like in the pictures showed at venere!

Guest name: Mariana Lopez Perez, Austria

Average rating:  9.5

Guest type: Heterosexual Couple

stayed in Feb 2006

Very nice design hotel. we appreciated our stay. But be sure to get a room to the backside. The front side to the street is very noisy, even with shut windows. we changed the room without any problem. Very helpful staff and excellent service all in all.

Guest name: PM, Germany

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Nov 2005

A great welcome and well located (once we found it - they could do with sending directions with the confirmation email as Palermo is a nightmare to drive round). The communal areas were smaller than we had anticipated, and they could do with a place for residents to relax / read in. And there are no views worth speaking of. But this was all more than offset by the incredibly friendly service and fun modern rooms.

Guest name: EP, United Kingdom

Average rating:  9.9

Guest type: Single leisure traveller

stayed in Oct 2005

A lovely little hotel. We would reccomend it to anyone.

Guest name: SS, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Oct 2005

quitely wonderful. we were requested to choose some italian music DVD to listen in room with the employee's explanation.

Guest name: Kiyoshi Ito, Japan

Average rating:  10.0

Guest type: Not Specified

stayed in Sep 2005

Beautiful classy hotel, very helpful staff. Lady at front desk named Marina is bellisima!

Guest name: Nolan Kehoe, USA

Average rating:  9.5

Guest type: Couple with children

stayed in Sep 2005

Great modern hotel in the classiest part of town. Great services provided eg cot provided for my daughter. dont miss the roof terrace and free parking in Palermo!

Guest name: Chris Chamberlain, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Sep 2005

Beautiful rooms, welcoming and very helpful staff, a genuinely first class hotel

Guest name: JR, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Sep 2005

Really nice hotel - excellent staff, very stylish and modern rooms - recently decorated. The rooms were quiet even the street facing ones, great shower as well. The hotel's about 300 meters walk down Via Albanese from the main street. Would recommend this hotel to anyone and will use it again if we return to Palermo. The hotel is almost directly opposite the Ucciardone prison, home to many mafiosi. More a point of interest than anything as the area felt safe, the prison itself is an old fort and is quite photogenic.

Guest name: HL, Ireland

Average rating:  9.5

Guest type: Heterosexual Couple

stayed in Aug 2005

it's perfect for a confortable staying in Palermo, highly recomended.We only suggest to take breakfast in room because the breakfast area is no very large so you might wait for a table.

Guest name: Livia Scorsone, Italy

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Aug 2005

Clean,brandnew,nice interior,frendly stuff.Location is a little bit far a way from center but very safe and quiet area.I recommend this hotel.

Guest name: SN, Germany

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Jul 2005

Ucciardhome is a modern, comfortable hotel in a fairly central location, with the added bonus of a free secure car park. We would definitely stay there again. The late offers represent fantastic value for money.

Guest name: Helen Cox, United Kingdom