Hotel Hilton Villa Igiea Palermo - Palermo

8.9

for us to make a rate impact Competence of employees, Quality of service provided, Services and facilities offered get a very low rate only due to the concierge's incompetence making reservations for 12/28 and 12/30 for us on the Virtu Ferry to Malta ...I paid him a $20 tip for the service...he said reservation was done and gave us a document that looked so and only needed telephone confirmation and payment by me after Christmas he said ...but so was not the case when I 12/27 confirmed with Virtu Ferries from Siracusa just before going to Pozzalo to 12/28 enter the ferry...so we couldn't go to Malta...also the concierge department gave us false information concerning roads that don't exist so we got lost ....the by the hotel provided map was a very bad Xerox copy where a non existing freeway was marked out...the hotel told us to take that freeway and when we got there...as I said the freeway didn't exist...it was never built but it looked like on the map as if it existed...we had to take a smaller highway from Caltagirone to Siracusa and got almost lost...also we were told that Caltagirone has marble quarries which we were luckily told by an artist on the way there is wrong...beyond this the hotel AND all other personal deserve an over all rating = 10 = excellent

5.1

Très belle situation de l'hôtel sur la mer. Jardins en terrasse très soignés et bien entretenus. Beau cadre pour les parties communes. Chambres grandes, calmes et confortables; très belle vue. Service aléatoire, voire déficient, au restaurant notamment. Cuisine médiocre compte tenu de la catégorie de l'hôtel. En résumé, rapport qualité/prix insuffisant. Nous ne retournerons pas dans cet hôtel

3.2

Good-Old-days-Building.Not urban-luxury-hotel.Services are not friendly.There is only one restaurant that is not good.That's is good for breakfast.

4.0

Very expensive hotel for the service you get!

9.3

Albergo di gran classe,con spazi esterni e piscina da film.

9.2

the probably only good hotel in palermo. for a 5 stars luxury the rooms could be better furnished (a little old) but it is a pleasure to stay there in such a city.

9.9

Une petite folie qu'on ne s'offre pas tous les jours si on n'est pas millionaire mais... Aucun regret, le lieu et le séjour sont fabuleux. Le bâtiment est magnifique même si le passe-partout international a un peu sévi dans les chambres (je suis architecte et amoureux du patrimoine, excusez-moi si je suis un peu difficile). Pour le reste, rien à dire, que du bonheur. Salons splendides, ambiance feutrée, personnel aimable, jardins à rêver, et la mer devant... que dire de plus?

9.5

Beautiful hotel with great service.

9.4

Excellente adresse. Ne pas hésiter à prendre son véhicule pour le centre ville ou Monreale, contrairement à ce que disent les guides qui découragent l'usage de la voiture à Palerme. Petit snack sur la terrasse, bien mais cher. La piscine est très agréable. Principal bémol : la moquette de nos chambres tâchées et leur orientation, sur le sud et donc côté route et circulation pas négligeable.

9.8

This is an amazing hotel. This was one of our stops on a 2 week anniversary trip and my husband and I were in Palermo visiting his relatives. The staff will bend over backwards to make your stay pleasant. They are wonderful, gracious, and completely helpful. This is a first class hotel. We will visit again when we are in Palermo!!

8.7

Great place to stay! It's a carribean setting in Sicily.