Hotel Zara - Naples

3.4

traveller staying only few nights no breakfast but shops outside

6.9

Good hotel.

3.8

When I arrived there were hookers outside the hotel property. I woke in the morning to people having sex next door (the walls are extremely thin!). I also woke to find that I had several bites from bed bugs! 32 bites in all!

7.6

we had a double room. shower and bathroom floor were very slippery, but there was lots of hot water.first time in the zara, the garbage strike doesn't help the city and the area is a bit dodgy, however, the staff was friendly and there was a book exchange and internet access.close to the train station

5.6

Only one towel per person,there were no bath foam, bath shower

6.7

If you are looking for a quiet comfortable room, go elsewhere. Perhaps this hotel is just an example of "you get what you paid for" because the room was super cheap, so then was everything else (i.e. towels, faulty lights, etc.)! Some staff seemed very unfriendly, like the people in general in Naples, but in all fairness, some were nice too. A major plus for the hotel is that they let us store our luggage there safely the last day.

9.1

Double room with private bathroom quite spacious and very quiet when the windows are closed, pity about the other very noisy and loud guests chatting in corridors and having cell phone convesations in corridor late at night, otherwise a most pleasant hotel

7.0

to paye 50 cent for assencer second floor

8.5

Excellent hôtel, situation favorable proche de la gare. Les prix sont honnêtes et nous n'avons rien eu a redire du service. Le personnel de l'accueil est très prévenant, nous fournissant des conseils touristiques et une petite carte de la ville. Il y'a beaucoup de commentaires sur les alentours de l'hôtel, les décrivant comme "affreux", "glauques" voire "dangereux", ceci est à nuancer. Pour quelqu'un n'ayant que rarement vu de grandes villes, jamais vu d'autres quartiers que les quartiers de luxes ou très touristiques, cela pourra être choquant. Pour les autres, il n'y a vraiment rien de spécial et ça n'a rien de dangereux ! Naples et ses alentours est vraiment une destination fascinante et il ne faut pas se laisser rebuter par des préjuges !

9.4

Highly recommend, very clean and for the price a good value. Very convenient to train station for us to do excursions to the Museum, Hurculaneum and Pompei. Clean, nice rooms, good quality windows close out the street sounds at night. Would like to make a comment on others who didn't like the neighborhood. It's near the train station people, what were you expecting? On that note, Napoli was a great place too (the people could teach us a lesson or two on how to drive) Trying to find L'Antica pizza shop one night (10 min walk), the reported epicenter of the history of pizza... we got lost. After walking a few back streets of working class, very busy and lively neiborhoods we never felt threatened or in danger. In fact we were never noticed at all.. it was like being invisible. Similar streets in many other US cities would have put us in real danger. BTW the way the pizza was delicious and cheap... get there before 8:30 pm or you will wait outside.

8.1

OTTIMO RAPPORTO QUALITA' PREZZO CONSIGLIATO X CHI SI VUOLE SPOSTARE X LA VICINANZA ALLA STAZIONE FERROVIARIA

3.2

DON’T DO IT! We arrived at the hotel around 6pm to find a heavily occupied shady part of Napoli. The street curve outside the front door contained a 1.7 meter high pile of trash. My wife and I hesitantly unloaded the luggage from the hired car and cautiously proceeded to the hotel lobby only to find we did not have the correct change to pay to use the elevator. We were greeted at the front desk by a man dressed in torn blue jeans whose voice sounded like a character out of the “God Father” movie who would make us an “offer we could not refuse”. We found the room to be clean, but the towels were very shabby and the water in the shower and bathroom sink backed up and did not flow. During the stay I made a big mistake by looking outside of the back window in the hotel...the unspeakable horrors I saw! When I met my local Napoli friends the next day, they could not believe that we had chosen to stay in a hotel in that part of town. My wife did not have the 12 years of military training as myself and could not bear to stay in the hotel past 1 night. When we told the hotel front desk clerk we wanted to checkout early he was very upset and wanted to charge us for 2 nights stay. After a long discussion on the subject he finally decided to charge us only for the one night stay. However, after returning home and checking my credit card statement I found he had charge it for two nights stay against my authorization. SAVE YOURSELF! YOU HAVE BEEN WARNED!!!

9.9

zara is the perfect hotel when you need to catch an early bus to get to the airport. For that kind of offer, the price is very surprising. Fir a one night stand in naples, it is a great solution.

8.6

The room is big and very clean. Specially the bath room, it's very comfortable.

7.2

The hotel was not bad but the receptionist does not speak other language than Italian (which is very bad) and the surroundings were a nightmare we couldn't sleep all night afraid of our car being stolen!! Napoli is a crazy town! With crazy traffic!

7.4

hotel peu cher, très propre et bien entretenu très proche de la gare et non loin du centre ville à pieds ou métro. légèrement bruyant pour les chambres proches de la réception, ceci du au bruit des clients qui doivent penser qu'ils sont les seuls à dormir là... très bon staff dispo et sympathique. à découvrir !!

6.4

Nous avons réservé une chmabre avec air climatisé, mais une fois sur place, l'appreil ne fonctionnait pas. Ils n'ont pas voulu nous accorder de rabais pour ce bris. L'internet qui nous est accessible pour 3 euros pour 30 minutes est très lent et gèle pour des riens. L'hotel est propre, mais Naples est très sale et désagréable à visiter. Réservez plutôt un hôtel dans la vallée autour de Naples, là où c'est vraiment tranquille et magnifique.

7.6

the room is quiet nice (clean, cheap, but a little noisy)compares to the price, but telling the truth is the surrounding of hotel is terrible. but you can't blame the hotel, because napoli is a terrible city.

9.6

I arrived early in the morning and was greeted well and was able to leave my luggage at reception while the room was being prepared. The hotel is clean and basic and a good value for the price. The room was spacious and quiet. The staff at reception was helpful and welcoming. However, the neighborhood may be difficult for some people as it is near the train station which can feel dark at night and unkempt. I stayed on the main streets and had no problems. The hotel is also well located to the metro station at the main train station so that it is easy to get to various parts of the city from there.

9.6

Double with bathroom.

8.9

As others have said, this is a gem of a hotel in a seedy neighborhood -- safe but noisy and rundown. Probably closest hotel to railway station -- except for construction outside station, would have been a short walk to reach. Once you learn the way, it's easy to reach terminal. A security buzzer lets you in the main building, and you need 5 cents (not 50) to operator the elevator, but once at Zara's floor it's an excellent hotel. Almost got overcharged on checkout, but no problem getting quoted rate once I spoke up; maybe a legit mistake but double check the price. One man seemed to be at the desk at all hours and he had a speaking problem, so that limited staff helpfulness, but no real problems. A good value for the money.

7.9

Good Cheap Budget Hotel, Clean rooms, nice staff, Rough area although most of what i seen in naples was rough!!

5.2

Internet was not functioning (according to the staff). Surrounding area outside hotel was dirty and seem dangerous (close to betting center). Breakfast was quoted at Euro 4 per person and this should be included with the Euro 45 paid for the room.

8.4

The hotel is OK, as it is closed to the train station. And the price is OK, not high. It is a reasonable choice.

10

We stayed one night in Naples. Zara is not far from the train station - we walked. Neighborhood around train station not the best (just like any other city), but front desk attendant recommend inexpensive and tasty food across the street - great deal. We were on the run so much so all of our stays in Italy were short. This is a great economic place to stay in the off-season.

2.6

Awfull location, very dangerous surroundings.

9.0

L'unico difetto dell'albergo che è situato in una zona poco tranquilla, per il resto buono tutto

8.3

We stayed at the hotel for only one night, but we would definitely stay there again! The neighborhood is not vey good looking....and you get kinda scared when you look at the hotel from the outside...but when you get in, it´s a whole different impression! The room is very clean, big, confortable. It has air conditioning (which helped a lot)! The hotel is very close to the train terminal and there are lots of restaurants nearby! I would recommend it for sure!

8.3

El hotel esta dentro de un edificio que se conserva en muy mal estado, pero las plantas donde se encuentra el hotel estan muy bien reformadas y son muy acogedoras y modernas. El personal es muy agradable. Al lado de la estacion.

7.7

creepy sorroundings. clean and nice hotel, though.

8.7

A nice, clean hotel in a run-down building. For us the area was perfect since we used the railway quite a lot and it was nearby. The room was comfortable and clean. Air conditioning worked very well. We liked the possibility of ordering absolutely delicious pizzas to our room. Pleasant experience, we would visit again!

5.3

Street entrance bad, Gives poor impression. Rooms are dispersed on two floors without any communication. Security arrangements make entry to the room complicated.

8.2

We enjoyed the stay in Zara even a cleaning the street every early morning was unpleasant. Surpriceingly a card was not accepted for payment. Please give some glasses into room for disposal.

8.9

Because of the way addresses are presented in Napoli, it is a bit complicated to find the hotel which is in a walking distance from the train station. The building does not look clean and you should have a ,05 e in order to use the elevator to get to the second level.Once you have reached the reception desk you you feel more comfortable and safe. Everything is sparkling clean.

7.2

The outside of the hotel is horrible. Scruffy street, not really a clear sign that the hotel is there. The rooms are nice and spacious though. Now a more European breakfast instead of cakes and then the hotel (inside) is good.

8.7

Hotel très propre, clean et luxueux avec un personnel agréable. On avait réservé une chambre double et et on s'est retrouvé dans une chambre quadruple, très spacieux et bien aménagé. Pour les étrangers qui ne parlent pas italien, le personnel parle un anglais très correct. Par ailleurs, cet hotel est très bien situé à côté de la gare, (à peine 5 mn à pied), pas loin de la place Garribalidi et non loin de la rue commercante Via Umberto Corso (à peine 10 mn à pied). Bref à recommander. Juste un bémol, la rue est parfois assez sale et encombré de grandes poubelles pas toujours propres. Mais, bon cela n'enlève rien au charme de cet hotel. A noter que l'hotel étant situé au 2eme étage, il y a un ascenseur que l'on peut prendre moyennant 5 cts.

7.4

The hotel is ok for one or two nights. As often the surroundings near the central-station are not so nice...

8.1

If you're using the train station then Zara is ideally located about 3 minutes walk away. The room itself was excellent - recently refurbished - and included aircon and a tv. The Hotel is located in the poor half of the city, the main tourist areas being about a 30 min walk away. If you're after the true Naples experience then that's not a bad thing, though if you want to be near the richer and more touristy area then find another hotel.

6.2

hotel located in very run down street view from bedroom window of rubbish and buildings in dire need of repair very of putting.hotel itself location much to be desired

4.8

Hotel Zara is in a very dirty and sketchy part of Naples. It is conveniently near the train station but this is not the safest area to stay in. We were awoken many times during the night by a loud party on the first night and by a woman screaming on the second night. As for the interior of the room, it was very spacious but there was mould all over the ceiling in the washroom, the shower didn't drain properly, and the shower fixtures were rusted. I would recommend spending a little more and staying in a nicer place.

8.8

Albergo piccolo e silenzioso, quasi impensabile in una zona così rumorosa e degradata. La vicinanza alla stazione centrale è molto comoda per chi, come me si sposta senza auto. La camera era pulita, spaziosa e luminosa e i letti confortevoli. Il personale è gentile, ma non ho avuto necessità particolari e non posso ben giudicarlo. Il nostro soggiorno è stato piacevole e il giudizio complessivo è senz'altro buono.

9.8

Nice Hotel superbly located close to main rail station. Staff were very friendly and informative. Would return to hotel when visiting Naples again.

5.9

I think the breakfast should be included in the price.

6.9

a reasonable 2*hotel within very easy reach of the train station. The room window did not seem too secure (although sceurity access to hotel itself was good) and the shower area wasn't brilliant but it did the job. There was also a problem with the electricity but this was rectified as soon as we reported it. The area, however was extremely seedy. We were only stopping over for the night before catching a ferry the following day and decided it was safest not to be out after dark. It was reasonable value for money but we wouldn't stay there again due to the area.

7.9

Very good value for money. Unfortunately the location is a bit seedy but it is very near the main station. Staff spoke very good english. Air conditioning was included in the price which seemed to be a rarity in Italy! Very clean and spacious. Only bad pints were that there was no brekfast and the toels they provided were more like hand towels.

9.5

Small Hotel on a second floor, never expected such good quality. Room with conditioned air and tv, everything new and well kept, very clean. Will be back. Surroundings a little scary, but no problems. When in Naples, by any means, try to avoid using taxis...and dinne at "Lo Marinero" zuppa di cozzi.

7.2

Nice Hotel, very good value for money. The only problem is the surroundings which is terrible, it realy is in a very bad part of town!

4.3

The room is not well furnished, and you can hear very thing happened in the corridor. The room decoration does not ensure people of the hygenity, so I did not enjoy my stay.

8.3

Exactly what is advertises...very close to the Napoli train station, right off Piazza Garibaldi. Clean, modern rooms with good AC. Great location if you need the train and good places to eat nearby.

3.3

Quartier sans aucun charme, triste, loin de tout. Attention : l'hôtel n'a pas de parking, il y a un garage tout près, indispensable, on ne peut pas laisser sa voiture dans la rue. Cher. Pour le prix, nous aurions pu avoir le petit déjeuner !