Hotel Garden - Naples

Average rating:  4.6

Guest type: Family with older children

stayed in Mar 2008

The hotel has updated the rooms and corridors nicely, but this remains a poor area of the city. Naples is depressing. We arrived late in the day and left early the next day. Bed cover was stained, but otherwise the room was clean.

Guest name: DB, Canada

Average rating:  8.5

Guest type: Young couple

stayed in Feb 2008

The area around the Napoli train station was somewhat chaotic and disturbing compared to other parts of Italy I visited. However, it wasn't as bad as some reviewers have described it. The hotel is easy to find once you know where you're going, but I found it difficult to locate the right street because the map provided was not sufficient. Overall, my stay was satisfactory. The room was spacious and clean. We had a view of the city from a balcony, and hotel reception was very helpful. The price was okay, considering some of the rundown facilities I'd stayed in in other parts of Italy. So if I have to stay in Napoli again and needed to be near the train station, I would consider staying in the Garden again.

Guest name: JK, South Korea

Average rating:  9.2

Guest type: Mature couple

stayed in Nov 2007

Very clean central location, near railway station. Perfect for our intended visit to Pompeii, but surrounding area of Naples not attractive.

Guest name: AM, Australia

Average rating:  8.1

Guest type: Family with older children

stayed in Oct 2007

The entire staff was great. Everyone understood us well. Customer service went above and beyond. The room had an institutional feel, but was roomy and clean.

Guest name: DR, United States Minor Outlying Islands

Average rating:  6.7

Guest type: Family with older children

stayed in Oct 2007

We needed a room for 4 (3 beds), and wanted private bath and a balcony. We got the largest room at Garden with private bath, but no balcony. After seeing room sizes, this was OK. We were treated very well by all, especially when we asked to have caffe (American style) and capuchino in our room. The owner/manager was exceptional. The drawback was the noise (city sounds all night). While not "in the best neighborhood," it was central to both Alibus and train station. We will very likely go back.

Guest name: Samuel Eazor, USA

Average rating:  8.0

Guest type: Single traveller

stayed in Oct 2007

The hotel has rooms at the seventh and eighth floor. I think the best rooms are at the eighth floor as they have a huge terrace with views of Naples and the street noise is far away. Breakfast is moderate but fairly good and the staff is helpful.

Guest name: GL, Netherlands

Average rating:  7.9

Guest type: Young couple

stayed in Oct 2007

The hotel is quite nice and clean. Decent breakfast and friendly staff. Unfortunately, Naples (Piazza Garibaldi) is not the best of locations (not the hotel's fault). The streets are littered with garbage and you need eyes in the back of your head when walking at night. Next time I will stay in the ouskirts of Naples (i.e. Sorrento).

Guest name: Fabio Arboleda, Canada

Average rating:  8.4

Guest type: Single traveller

stayed in Oct 2007

Very good and clean rooms in a hotel, located as central as possible.

Guest name: LENNART STEEN, Sweden

Average rating:  7.6

Guest type: Family with older children

stayed in Oct 2007

This was a comfortable, cheap hotel. Rooms were large. Located within blocks of the train station. With that said, when you read that this area is seedy, it is an understatement! You will only use this property to sleep and shower and will want to leave the area during the day. We traveled from here to Pompei and Sorrento on one day via train. Took the Ferry to Capri. The bus stop is outside of the hotel and across the street from the train station. Several buses run to the pier. The cost is 30 euros, per person, roundtrip. I also traveled from Naples to Sicily via ship. Overall, I would stay at this property again, if I stayed in Naples. Probably will not ever stay in Naples again.

Guest name: JL, USA

Average rating:  7.6

Guest type: Mature couple

stayed in Sep 2007

el hotel esta bien pero los alrededores estan espantosos. aparte nos tocó una huelga (al parecer) de recolectores de basura y todo napoles es un soberano basurero.

Guest name: Carlos Salinas Garcia, Mexico

Average rating:  7.5

Guest type: Young couple

stayed in Sep 2007

The hotel room as good, pretty spacious, the breakfast and the hotel staff were good. The website promised air conditioning but it was not available. The trouble with this hotel though, is the neighborhood. It is definitely not an area that you can take a leisurely walk, especially in the evening.

Guest name: ML, USA

Average rating:  9.5

Guest type: a companion to a friend

stayed in Sep 2007

Very good hotel, a very rate and great location. The only issue was the reluctance of the hotel to switch on the airconditioning. They would not do so until 3pm and would turn it off overnight, I assume to save money. The excuse when this was raised was a little lame, being that there was a technical problem. However, this problem occurred at the same time each day, reoccurred each night and the staff always seemed to be surprised!!

Guest name: KW, Australia

Average rating:  8.8

Guest type: Young couple

stayed in Sep 2007

we spent 3 nights at the garden hotel in naples and were pleasently surprised by the hotel expecially as it was only 65 euros per night

Guest name: SR, United Kingdom

Average rating:  9.0

Guest type: Single traveller

stayed in Sep 2007

The hotel is steps away from the main train station. Great location. I stayed only one evening but the staff very helpful and friendly. I would stay again.

Guest name: JC, USA

Average rating:  7.5

Guest type: Young couple

stayed in Sep 2007

+ sauberes Hotel und Zimmer, freundliches Personal an Rezeption und beim Frühstück, gutes Preis/Leistungsverhältnis, sonnige Frühstücksterrasse, Gebäcksabstellung bei Abreise - strassenseitige Zimmer sind laut, Frühstückskaffe für italienische Verhältnisse schwach

Guest name: MA, Austria

Average rating:  4.4

Guest type: Young couple

stayed in Sep 2007

Close to train station but hotel very noisy. It is OK if you are staying for a couple of nights only

Guest name: Mark Little, Australia

Average rating:  10.0

Guest type: Family with older children

stayed in Aug 2007

We really liked everything about this hotel, especially the balconies off our rooms which gave nice views of Naples. The breakfast was good and the staff was able to advise us on our sight seeing. We would highly recommend it!

Guest name: Jane Kristof, USA

Average rating:  4.2

Guest type: Family with older children

stayed in Aug 2007

We needed a hotel near the train station as we were leaving early in the morning we only had a booking for 1 night. The hotel is nice but in a seedy part of town we were scared to go out as there was alot of undersirables around the area. Don't know what breakfast was like as we left very early in the morning to catch a train.The room we stayed in was nice.Staff were OK they really did not go out of their way to advise us on where to go ect. The area around the hotel looked liked a pick pocket area as well as a prostitute area

Guest name: Isabella Panetta, Australia

Average rating:  6.9

Guest type: Gay Couple

stayed in Aug 2007

first time

Guest name: Henning Sandau, Denmark

Average rating:  9.1

Guest type: Young couple

stayed in Aug 2007

TRES BON RAPPORT QUALITE PRIX A RECOMMANDE BIEN SITUE IL MANQUE LA PHOTO DE LA TERRASSE POUR LE PETIT DEJEUNER IL MANQUE DES FRUITS FRAIS

Guest name: FRANCO MASTRONARDI, France

Average rating:  7.7

Guest type: Young couple

stayed in Jun 2007

The maps on these sites are almost useless. It took us so long to find this hotel, it was farther than the map indicated, and even the people in Naples can't help you find it (at least the ones we asked). As far as the hotel, it's a nice one, but the janitor I think goes around at about 7:30 or 8 in the morning opening and SLAMMING all the doors of the rooms that are empty. It was ridiculous. The desk staff was awesome though.

Guest name: Jeff DuBransky, USA

Average rating:  7.3

Guest type: Mature couple

stayed in May 2007

The location near the station is very convenient for a temporary stay, we were staying overnight before going on down to the Amalfi coast. The desk staff were cheerful and most helpful. Breakfast was good with a limited choice of cereal, fruit juice, cheeses and cold meats, rolls and conserves. The lady in charge of the dining room was very welcoming. The lavatory seat was broken on one side and the rubbish in the street was off putting.

Guest name: TJ, United Kingdom

Average rating:  9.8

Guest type: Single traveller

stayed in May 2007

It is the second time I go there. The Hotel is clean and rooms offer nice panoramic views of the city. Easy to get there since close to the railways station. Staff is nice, breakfast not so great but OK too.

Guest name: Laurent GELMAN, Switzerland

Average rating:  8.3

Guest type: Mature couple

stayed in Apr 2007

Very good accomodation at a convenient location for a short stay - restaurants, transportation and sightseeing were all closeby. Clean and quiet room, airy breakfast area and good service by staff! We were sceptical of petty crime nuisance in Naples, but were pleasantly surprised with our crime-free stay. We strongly recommend this hotel.

Guest name: Jitendra Patel, USA

Average rating:  8.1

Guest type: Family with older children

stayed in Apr 2007

very friendly, helpful staff; the breakfast lady had a wonderful smile; close to train station; noisy, but very nice room.

Guest name: MJ, Canada

Average rating:  9.4

Guest type: Three adults

stayed in Apr 2007

The hotel is an oasis of calm located just off Garibaldi Plaza, which is very bustling; but is a handy location near the train station. The hotel has excellent windows that shut out the street noise. The staff was extremely helpful with maps and guidance to internet cafes and laundromats.

Guest name: Karen Kinsel, USA

Average rating:  8.5

Guest type: Young couple

stayed in Mar 2007

What a gem of a place! Staff were great. Room was clean and tidy as was the bathroom. The only this was the "double bed" was two single pushed together....... Near the train station too. Would go back if we get the chance.

Guest name: Leonie Fisher, Australia

Average rating:  7.3

Guest type: Mature couple

stayed in Nov 2006

The Garden is a nice hotel, the surrounding area is not so nice though and traffic, graffiti and begging is a problem. However it is in a great position for getting around as it's close to the train station. We easily travelled to Pompeii and Sorrento by train and it's about a 15 minute walk to the harbour where you can get the hydrofoil over to Capri. There are a couple of good restaurants outside the hotel. My only faults of the hotel is the breakfast is limited and exactly the same every day and they were unable to supply us with a map of the area which every hotel we've stayed at have managed to do. If I wanted to visit Naples again I would have no hesitation in booking into the Garden again.

Guest name: Janice Usher, United Kingdom

Average rating:  8.5

Guest type: Group

stayed in Aug 2006

This place was really clean and the staff was helpful and friendly. The one downside is that you are by the train station and it is super sketchy at night. We arrived around 10pm and were greeted by groups of unsavory people as well as dirty streets with poor lighting. That being said, we were only staying overnight and needed to be close to the station, so this hotel was perfect for us. Breakfast was decent and the room was clean and spacious.

Guest name: FF, USA

Average rating:  9.0

Guest type: Family with young children

stayed in Aug 2006

English: The Garden Hotel is the best way to have a good service while saving money. Rooms are clean, breakfast is correct and the employees are friendly and useful. The surroundigs are busy but no noise inside the rooms. Easy to reach the centre with buses from piazza Garibaldi. Perfect position to reach trains to Pompei or Margellina Napples area. We have really enjoyed Napples this August. Català: L'Hotel Garden és la millor manera d'obtenir un bon servei tot estalviant. Les cambres són netes, l'esmorzar correcte i el servei amable i eficaç. Als voltants hi ha força transit, però les cambres estan ben aïllades. S'arriba fàcilment al centre amb els autobusos que surten de la plaça Garibaldi. Situació perfecta per agafar els trens que van a Pompeia o al barri de Margellina. Realment, hem gaudit molt de Nàpols aquest agost.

Guest name: Pere Amorós, Spain

Average rating:  9.0

Guest type: Mature couple

stayed in Aug 2006

Das Zimmer im 7. Stock hatte eine riesige Terrasse mit Blick über Neapel. Sehr empfehlenswert.Verkehrsverbindung um das Hotel sind gut. Die Umgebung ist etwas schmutzig.

Guest name: Ewald Rmoutil, Austria

Average rating:  9.3

Guest type: Mature couple

stayed in Aug 2006

It was our first visit to Napoli as elder couple and we were very positively surprised. This is true what is said about drawbacks of Napoli in guides but we are not going to live there but to see it and surroundings (Pompei, Erculanum and Capri - at least). The churches in Napoli - with their vast interiors in marble made in real Spanish touch - were the greatest positive surprise! As for the hotel, the fact that it is at the last floor makes the view offered incredible for first visitors as us. It is bit noisy, all right, but with windows closed the noise is gone. I'd advise it for anybody going to Napoli for short visit.

Guest name: Grzegorz Wilk, Poland

Average rating:  10.0

Guest type: Family with young children

stayed in Aug 2006

Cogimos una habitacion cuadruple (matrimonio y dos hijos( y fue tal y como habiamos leido en los comentarios anteriores. A un paso de la estacion del tren, muy buena atención; la habitación y el baño muy amplios y luminosos. Muy cerca de todo. Volveriamos sin dudarlo.

Guest name: MD, Spain

Average rating:  8.2

Guest type: Family with older children

stayed in Jul 2006

The room and the service were great. The surrounding area was very busy and noisy, but great proximity to the train station and other transportation.

Guest name: ER, USA

Average rating:  9.0

Guest type: Young couple

stayed in Jun 2006

The room was quiet and well kept despite a bit small. There is the air conditioner and radio, tv, hair drayer. The only problem is the lift.. it is little and you have to pay 0,10 cents. But the hotel is near the centre: Spaccanapoli. And I definitely recommend it because it is really worth the price!

Guest name: Valeria Bonelli, Italy

Average rating:  7.6

Guest type: Group

stayed in Jun 2006

I reserved 4 rooms for our group of 7 persons. All participants were satisfied with the Garden Hotel and its services. I have one suggestion to the hotel management: Put a sign into the elevator which relates the room numbers to the floor. The numbering beginning on the top floor is somewhat unusual.

Guest name: MM, Germany

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in May 2006

This was good for a night. Naples is a VERY DIRTY city! The transportation system leaves a lot to be desired. Location of the hotel to the train station is excellent, very short walk. There's really nothing to see or do in Napoli. Only stayed one night to catch a boat to Capri. The hotel is very nice, staff is polite but speak very little English, or so they claim. The continental breakfast is just that, hard bread, cheese and meat. Some cereals and a little fruit with pastry and coffee. OK for the money and just for one night. Napoli is a very noisy city and the rooms although they say air conditioned, it's very slight. You have no control over the temp so it's very hot. Be aware, if you ask for a double bed you'll get two twins pushed together that come apart all night! (That's almost anywhere in Italy.)I probably would use this hotel again for an overnight stay only.

Guest name: Clinton Crusberg, USA

Average rating:  7.4

Guest type: Heterosexual Couple

stayed in Jun 2006

Although we were GUARANTEED that credit card wouldn't be charged, the hotel had already charged my card BEFORE we had arrived. This was inconvenient as we wanted to pay cash to avoid using the credit card. Otherwise, staff were friendly and helpful. Location good. Although room smelled of stale cigarette smoke.

Guest name: David Lacken, Ireland

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in May 2006

Bon rapport qualité/prix.Chambre mal insonorisée (il faut souhaiter avoir des voisins pas trop bruyant!) Accueil sympa.Très bien centré.

Guest name: Claude Gogniat, Switzerland

Average rating:  8.0

Guest type: Gay Couple

stayed in Mar 2006

Very happy with our stay at the Garden Hotel. Smart and welcoming staff. Room very clean,simple and comfortable. All the attractions of Naples are close by. Perhaps the area is a little intimidating, but this is Napoli not Disneyland. Would recommend.

Guest name: John B Neilson, United Kingdom

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Mar 2006

We've got an apartment on the "second" floor with a decent view on Naples panorama from the balcony. The "second" is quoted, because it is in fact on the roof level. Competent stuff. Quite good breakfast. Very nice hotel with excellent price/quality ratio. Highly recommended.

Guest name: ES, Germany

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Feb 2006

A wonderful stay, i have nothing to say, we were happily surprised and we were expecting a lot! Very, very good relationship between price and quality. The hotel is very close to the railway station, which is very practical to go to Pompeii and other important touristic places, in Napoli or elsewhere. It's also very close to the Decumani (very nice typical Napolitan streets), you can leave by night and have wonderful walks in the heart of Napoli... I highly recommand this hotel.

Guest name: Frederick SOOLE, France

Average rating:  9.9

Guest type: Single leisure traveller

stayed in Dec 2004

I was very happy with this hotel. I was a little concerned that that the noise level would be high as it is right on the street, but in fact when you go into the building the hotel is on the upper floors and has double-glazed windows. I was on the very top floor and had a fantastic balcony. Unfortunately I went between Christmas and New Year's 2004 and it had been raining all night and day, so the view was sort of gray and shrouded. But I would definitely return in warmer weather as the panorama is spectacular. And from the breakfast room you see a beautiful view in the other direction. Value for money. :o)

Guest name: Lynn Anderson, USA

Average rating:  6.1

Guest type: Family Group

stayed in Jan 2006

Staff could have been a little more knowledgeable, breakfast staff was borderline rude, have had better experiences elsewhere in Naples, location is very convenient and actual property was nice and newly renovated.

Guest name: David Terenzio, USA

Average rating:  3.8

Guest type: Couple with children

stayed in Dec 2005

Although the personnel was nice and friendly, the room we had benefited from all sorts of noises: -from waterpipes of surrounding rooms -from the TV set and conversation of the neighbours late at night. There is no lounge availabe for guest, except the tiny bar area at the end of the reception corridor. The surroundings are quite dirty (garbages all over the place) and the breakfast was average. In summary, we found the price oversized for the quality of the service. The only advantage is the proximity of the railway station.

Guest name: Franccois Giraud, Italy

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Nov 2005

a good value to be near the rail and bus station but just to have a sleep at night the suroundings are noisy like all napoli I think

Guest name: KI, Morocco

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Sep 2005

Situated in a rough area of Naples near the train station. Next time we wouldnt stay in that location. Room was average, breakfast was nothing special, breakfast ladies a bit rude.

Guest name: FG, Australia

Average rating:  7.7

Guest type: Heterosexual Couple

stayed in Oct 2005

very central in naples just what my wife and i expected,driving and parking can be difficult but if you drive and park italian style you will be ok.

Guest name: Derek Turner, United Kingdom

Average rating:  9.9

Guest type: Family Group

stayed in Oct 2005

The Garden was very clean and very quiet even though it is on a busy street and close to the train station. The desk clerks were especially helpful with directions.

Guest name: Betty Conaway, USA

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Sep 2005

Used as a one night stopover. Friendly welcome with helpful hints re wearing gold and other useful survival tips were forthcoming without the need to ask. Reception is on ground floor and rooms on 'first & second floors' which are actually floors 6 & 7 of the building! Bonuses here are reduced noise and good overviews of the locality. Room was clean, well equipped and reasonably spacious and buffet breakfast was in line with usual standards we have experienced in city hotels on our travels throughout Italy. We enjoyed our short stay and would use it again - particularly for its position near Pza.Garibaldi and its transport hubs.

Guest name: Richard Walker, United Kingdom