New Hotel Vieux-Port - Marseille

Average rating:  7.5

Guest type: Mature couple

stayed in Apr 2008

Wireless access is costly, unless you're willing to sit in the breakfast room and use the hotel's computer.

Guest name: Mary Peterson, USA

Average rating:  9.0

Guest type: Young couple

stayed in Apr 2008

We asked for, and received, a beautiful balconied room with a view of the Vieux-Port and a gorgeous bathroom. During our 2-day stay, most of the staff we met were friendly and helpful. The elevator was tiny and did not work often. Relative to the other hotels we stayed in during this trip, the New Hotel Vieux Port was expensive for the quality and services offered.

Guest name: TY, USA

Average rating:  9.3

Guest type: Mature couple

stayed in Apr 2008

Not enough time to really explore as I was only there one night but the location was great and the room spacious and clean. Plenty of restaurants to choose from within a couple of blocks.

Guest name: KM, USA

Average rating:  8.2

Guest type: Mature couple

stayed in Jan 2008

New bathrooms and large rooms. The breakfast is rather essential and it can be improved. Only local newpapers available, perhaps some international newspapers should be added.

Guest name: MF, Italy

Average rating:  9.4

Guest type: Not Specified

stayed in Jan 2008

The room with the terrace is very wonderful. Scenery in an old port is beautiful. staff pleasantly kept our luggage at checkout day. The interior of the room seemed to be Côte d'Azur and it was very wonderful.

Guest name: NO, Japan

Average rating:  8.6

Guest type: Group

stayed in Nov 2007

Very welcoming and helpful staff. Breakfast was good. I've got surprised by room size which was very big. Cleanliness of the room was acceptable. I have not seen many locations at Marseille but the Vieux-Port is a very nice location. Metro station is nearby. I would definitely book at this hotel if I came to Marseille again.

Guest name: MA, Saudi Arabia

Average rating:  8.1

Guest type: Young couple

stayed in Sep 2007

Initially we got a terrible room, a bit dark and dreary. We asked if they had any other rooms and we managed to get a really bright, spacious room with a lovely view of the Old Port. It was great. If booking I would certainly recommend getting a room with a view - we would probably have felt differently about our stay if we had been stuck in the original room.

Guest name: ML, Ireland

Average rating:  9.4

Guest type: Young couple

stayed in Aug 2007

We stayed in Marseille for four nights. The hotel is right beside the old port, which is the nicest part of the city. It's also near some lovely restaurants and is very handy for the metro and bus/train services. The staff were very nice and spoke English. We weren't able to check in until three in the afternoon but we were able to leave our luggage with them. The rooms were all beautifully decorated and had spacious bathrooms. The room rate didn't include breakfast, which was an additional 11 Euro. All in all a really good hotel and brilliant location.

Guest name: YM, Ireland

Average rating:  8.6

Guest type: Young couple

stayed in Jul 2007

The hotel has clean, new and comfortable rooms. The price is reasonable and the location is excellente, near restaurants and in front of the Vieux Port. I highly recommend it if you are looking for a simple, but good hotel with honest price near port. Leopoldo Tso - São Paulo, Brazil

Guest name: Leopoldo Oliveira Tso, Brazil

Average rating:  7.6

Guest type: Mature couple

stayed in Jul 2007

I choose the hotel for its location in proximity to Vieux Port. I have no regrets about my choice. Also, if you are coming in by car(rental) and unfamiliar with Marseille, then the hotel is well located to get in and out. However, on the very first day, maybe a little difficult as it is tucked away in a corner of VP. The rooms are spacious enough by European standards and value for money. (I'm Asian and more accustom to asian hospitality.) My only dissapointment is the surroundings of the hotel. It's main entrance is located facing away from the VP by itself not a problem but looks into the side of the Bourse. The area is dirty and smelly, something the hotel should take care of. If you are on the lower floor like I was on the first night, my toilet looks into the back alley and if the window is left open will allow in flies and bad odour !! We were given diff room sfor the subsequent nights. Room 401 I think is the best in the hotel!! It is right on the highest floor(below the suites) and afford the best view of the port. I would recommend this hotel to any traveller, but get the right room!!

Guest name: Boon Sun Yeoh, Malaysia

Average rating:  6.6

Guest type: Mature couple

stayed in Jul 2007

The room was not available until 15:30hrs - which is quite late. Otherwise it is a very well located hotel with friendly and helpful staff.

Guest name: LH, Ireland

Average rating:  9.9

Guest type: Mature couple

stayed in Jun 2007

The new hotel vieux port is very well located at the old port of Marseilles and right next to a Metro Station. It is also right beside the main shopping area of Marseilles and within easy walking distance of the old town. It was in a very convenient location for everything we wanted to do. We booked a superior room. It was large, nicely decorated, quiet and had good firm beds. The bathroom was spacious and modern while the bedroom was done in a traditional style and it had a nice sitting area. The staff were extremely helpful. They spoke excellent English and they could not have been nicer.

Guest name: Eileen McAuley, Ireland

Average rating:  8.5

Guest type: Mature couple

stayed in May 2007

There was a problem with our booking on arrival and the staff arranged an alternative hotel close by for the first night. This was excellently located but the room and general state was poor. We stayed at the New Hotel Vieux Port on the second evening and were greatly satisfied!

Guest name: Sean Cleary, South Africa

Average rating:  5.6

Guest type: Single traveller

stayed in Apr 2007

Poor views from rooms the back of the hotel. Rooms at the front were noisy.

Guest name: Ultan O'Broin, Ireland

Average rating:  8.3

Guest type: Mature couple

stayed in Apr 2007

Quatity of the hotel including cleaniness, quietness, services and accessability to public trasport is very high, although the accesse by car is rather inconvenient. As a whole, I can recommend this hotel as one of the best choices.

Guest name: HO, Japan

Average rating:  8.6

Guest type: Single traveller

stayed in Oct 2006

Excellent location, good value and helpful staff. Hot in high summer

Guest name: JL, United Kingdom

Average rating:  8.7

Guest type: Young couple

stayed in Jul 2006

Very large rooms with bed area, large bathroom, and actual seating area. Considering how close you are to the port, I have to say that the rooms were pretty quiet. We were there the night of the World Cup Final, and you could hear some rowdiness, but it was not major. The location was very convenient to all of the touristy area of the port. We were only there for one night as we were taking the train the next day to Nice. While I do not consider Marseille to be my top choice to visit in France, if I found myself visiting again, I would strongly consider this hotel again.

Guest name: Allen Ramey, USA

Average rating:  9.7

Guest type: Young couple

stayed in Aug 2006

Visiting Marseille without knowing anything about it is a little bit tricky, especially if you want to avoid the tourist prices. The Prices we paid where very good for the quality provided, the room seemed to be completely renovated before we got in. The Service ws decent, the breakfst was quite good (i never expected fresh ham n eggs in france). I relly recommend this hotel, its perfect for its surroundings (the vieux port) and really easy to find. The insider tip to have a nice meal is "Chez Madie" on the right hand side of the Viex Port, really good fish and menues for 22-27 euros.

Guest name: Jerome Sprenger, Germany

Average rating:  9.8

Guest type: Group

stayed in Aug 2006

- newly opened (April 2006), stylish hotel in an old building in perfect situation at the old harbour and in the city centre - rooms are excelent! nice bath rooms, nice interior, every floor with an own theme - we got a upgrade from standard to superior room for the same price... - we had a nice view from the side to the harbour - we do recommend this location!

Guest name: Axel Bergmann, Germany

Average rating:  9.6

Guest type: Young couple

stayed in Aug 2006

L'hotel è in una posizione molto comoda per visitare la città. Le camere sono molto spaziose e molto benarredate. L'hotel è dichiarato un tre stelle ma se ne meriterebbe 4.

Guest name: DR, Italy

Average rating:  8.4

Guest type: Family with older children

stayed in Jul 2006

The rooms are phenomenal,and the location is great right near the port; the hotel is looked after very well, and the rooms have great decor. The maps provided on Venere sometimes are not great - but this Hotel in Marseilles was easy to find even though it was somewhat hidden... but gettting to the front with a car was tricky and more online directions would help.

Guest name: Randy Duguay, Canada

Average rating:  0.0

Guest type: Young couple

stayed in Jul 2006

Haven't been able to judge the hotel too much as it was overbooked and was thus unable to fulfil our reservation made several weeks in advance. We were moved to another hotel, very nice, but, when you've planned, booked and looked forward to a hotel on the Vieux Port for Bastille night, you expect to get a hotel on the Vieux Port, not half an hour's walk away.

Guest name: Chris Stacey, United Kingdom

Average rating:  9.9

Guest type: Young couple

stayed in Jul 2006

Fabulous hotel! Stylish rooms that seemed new and very clean. Close to port and restaurant district. Easy access from train station, although it was a long walk. Would recommend taking a taxi back as we did. Wonderful staff who were very friendly and helpful. I would stay there again without question!

Guest name: SM, USA

Average rating:  9.7

Guest type: Not Specified

stayed in May 2006

the hotel is really very nice, situated perfectly and for its price it is absolutely excellent. We got a superior room with no extra charge because they did not have a room with harbour view. Everybody was very friendly and helpful. A good recomandation!

Guest name: Moni Kraußmüller, Germany

Average rating:  9.8

Guest type: Not Specified

stayed in Apr 2006

venere price was way below the rates listed at the hotel! I thought maybe there had been a mistake, but we got the room for the quoted price. Our room was newly renovated, spacious, we had a queen size bed, and the bathroom was large, gorgeously tiled in blue and white, sparkling clean. Our room was the only one on the mezzanine floor..where the dining room was located, but there was a double door way to our room and noise was minimal. The location cannot be better...steps to the Metro, Tourist Info, the Marseilles harbor, bus stops, you name it.

Guest name: Patricia Hirota Cohen, USA

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Nov 2005

Wahib was very helpful. The room was terrific, especially the lighting; nice to have the makeup mirror also! Breaksfast buffet was OK. There was a festival in the square and they kept broadcasting a lot of stuff so it was noisy until 9:00 pm--we were still suffering jet lag and sleeping at odd times. Would definitely recommend this hotel to anyone!

Guest name: Stephen Peters, USA

Average rating:  9.4

Guest type: Group of friends

stayed in Oct 2005

We stayed in 5 different hotels during a 2 week trip and found this to be the nicest hotel we stayed in this price range (110euros). The rooms and bathroom were large and very nicely furnished. Beds were firm, location was great, right across from the Vieux Port and close to restaurants, bakeries, shops. Hassein( I know I have spelled his name wrong) was very friendly and helpful. My only complaint is that we were there 2nd week of October and the AC had been turned off for the season. It was warm at night and if we opened the windows, there was a lot of street noise. It seems they wash the streets in Marseille evey morning around 5am.

Guest name: NP, USA

Average rating:  5.4

Guest type: Heterosexual Couple

stayed in Jul 2005

Not particularly impressed when we arrived at the time we said we would, at a hotel which was by no means cheap, and were given what was quite obviously a poky overflow room. This, combined with Bastille Day street fireworks and general madness in the area, gave us the impression that we had commenced our descent into hell. The management redeemed themselves though by moving us into a much larger room next night. while breakfast was good value for money and the breakfast room was very pleasant. Location right on the Vieux Port couldn't be faulted.

Guest name: Owen Clancy, Australia

Average rating:  8.7

Guest type: Gay Couple

stayed in Aug 2005

This is a good hotel with spacious rooms, we were on the back of the hotel so we did not have a view but being so it was quiet. I would recommend this hotel highly. Parking is close but the hotel does not have private parking.

Guest name: Mark Pace, France

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Aug 2005

Excellent location and very good value for price. Taxi arranged for early morning departure was on time. However, price quoted of 38 E's was a little low. Actual cost was circa 44 E's.

Guest name: Bonnie Layman, USA

Average rating:  8.8

Guest type: Family Group

stayed in Aug 2004

Great place. Make sure you ask for a room facing the water. There was air conditioning but it wasn't the best.

Guest name: Edward Shane, USA

Average rating:  8.1

Guest type: Not Specified

stayed in May 2005

Really large room with huge bed, and large washroom. Very comfortable and spacious in comparison to standard European rooms - especially in Paris. Price/Quality ratio excellent. Location is excellent as well. Can take Metro from train station to the old port and walk from there. Hotel is easier to find that the description leads to believe. Too bad Marseille seems to be the armpit of France.

Guest name: Martine Kerr, United Arab Emirates

Average rating:  9.7

Guest type: Not Specified

stayed in Apr 2005

The receptionists are all very helpfull and welcoming, always smiling and the rooms are amazing! Nice and spacious, clean and airy with huge windows, I enjoyed my stay there very much indeed!

Guest name: Frances Skelton, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Mar 2005

Very helpful staff. We had a superior room which was spacious.The only slight quibble was with the decor which was rather dark.

Guest name: AS, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Feb 2005

We were very impressed with the hotel staff who gave us a choice of 6 rooms when we checked in. Staff were always courteous and spoke excellent English. The hotel is situated right in the centre of the old port area and there are many excellent restaurants within 5 minutes walk.

Guest name: Stephen Harding, United Kingdom

Average rating:  9.6

Guest type: Single corporate traveller

stayed in Jan 2005

It was a good surprise to find the subway exit just beneath the hotel. did not notice that on your web page

Guest name: Louis RIOLO, France

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Dec 2004

Excellent rooms and services.The recepcionist called Wahib gave us all the help we needed. He´s a very nice person,his kindness was spectacular. Enormous rooms very well decorated, also the bath rooms.The other couple who came with us think the same.Thans for everything.

Guest name: CM, Spain

Average rating:  8.2

Guest type: Not Specified

stayed in Oct 2004

This was our first night in Europe and we were very happy to have spent it here. We reserved a room with balcony, which was expected to be noisy and it was, but the spaciousness of the room was unexpected! High ceilings and tasteful decor.

Guest name: Bradley McCollough, USA

Average rating:  8.1

Guest type: Not Specified

stayed in Sep 2004

Unfortunately, the hotel had no record of the bookings made through Venere by either myself or my colleague, so that on arrival we found the hotel was fully booked with no rooms available. However the hotel manager was extremely conscientious and courteous and after some 45 minutes of effort, he managed to accommodate us. After that, the hotel was very satisfactory.

Guest name: JC, United Kingdom

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Sep 2004

My husband and I will definitely choose New Hotel Vieux-Port for our next stay in Marseilles. Our room was spacious, clean and comfortable and we loved the balcony overlooking a little plaza. The location was convenient to the metro stop and fine dining. The breakfast did not disappoint. We appreciated the wide variety of hot and cold items and the elegant sun-filled breakfast room.

Guest name: KK, USA

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Aug 2004

My wife and I were very pleased with this hotel overall. It was clean, had comfortable beds, and the rooms were pleasantly decorated. All staff we interacted with were helpful and the location was directly adjacent to Vieux-Port which was ideal. I would definately stay here again.

Guest name: Daniel Romanski, USA

Average rating:  8.8

Guest type: Single leisure traveller

stayed in Apr 2004

The hotel is in a very convenient section of marseille, right on the end of the Old Port Section where all the food and nightlife is located. We were upgraded to a larger room free. The Hotel staff was very helpful for everything, and it made a difference in the quality of our stay.

Guest name: Charlie Tosh, USA

Average rating:  8.5

Guest type: Single leisure traveller

stayed in Feb 2004

I took the superior room, which means a nice spacious sitting area. Two windows opened onto the street, the sounds from the sea and the sea of people passing wafting through in the afternoon. The hotel is in the tourist area, step out of the hotel, turn right and you are at the port, Norte Dame on the hill is about a 45 minute walk, restaurants dot all three sides of the port with a nice mixture of tastes. I did not use the breakfast room, but it looked like the traditional French breakfast of breads, jams, and such. Overall, a nice place to stay for a weeekend in Marseilles, France. The only drawback was the fact that they were still refurbishing thier rooms. When the improvements are finished, it will be an even better hotel.

Guest name: Les Prior, USA

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in Feb 2004

Excellent location - large bathroom - good breakfast helpful staff - would highly recommend

Guest name: AO, United Kingdom

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Aug 2003

The hotel and rooms were very nice, however, our air conditioner was broken and the ceiling to our room had a water leak. We did not get a wink of sleep because of the heat, but the room decor and cleanliness was very good. The hotel gave us just a small discount for the inconvenience. Location was excellent.

Guest name: MC, USA

Average rating:  4.7

Guest type: Heterosexual Couple

stayed in Aug 2003

We booked a "superior room overlooking the harbour" and that was confirmed. On arrival we were given a room entirely facing the opposite building and with no harbour view. We arrived on a Saturday and the reception staff person was dismissive, uncaring and unwelcoming although he did allocate us a room that was in compliance with our booking the next day. We were not made aware of continuing upgrade work until we arrived. The hotel lacks the type of warm and welcoming atmosphere that we had looked forward to for so long before arrival. It was not made clear in our booking that the hotel does not have its own parking facilities and we had to struggle to find the entrance to the public car park and then carry heavy luggage to the hotel with no assistance offered. We were not sent maps of the precise location of the hotel and many local maps do not show the street at all. The rooms are dull, dark and in need of brightening up i.e. better colour schemes, some flowers etc. If I owned the hotel I could easily make it a much more welcoming place with more appropriately chosen staff at the weekends. Note: the weekday reception staff we found were far better than the weekend person who frankly is precisely the wrong type of person for the job.

Guest name: Amy Fisher, United Kingdom

Average rating:  7.6

Guest type: Gay Couple

stayed in Mar 2003

The view from window is very nice. I satisfied it.

Guest name: Eiji Nakamura, Japan

Average rating:  8.6

Guest type: Not Specified

stayed in Aug 2002

Nice hotel in a good location. Easy walking distance to local attractions. The breakfast that was provided did not adequately match the price charged. Also, service of some breakfast items was stopped well before the end of the time given for serving breakfast. Overall, a reasonably good value for the room.

Guest name: RL, USA

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Sep 2002

I really like the time I spent at the hotel. My room was clean and quiet and the bed was very comfortable. My only problem was that the TV reception was poor. I have already recommended the place to some friends.

Guest name: William Tomlin, USA