Ayre Gran Hotel Colón - Madrid

Average rating:  9.0

Guest type: Mature couple

stayed in May 2008

We found the hotel very comfortable and the staff friendly and helpful.A little disappointed that we could not get a smoking room as requested.Clients in previous reviews have complained about the price of breakfast and that there was no continental alternative but if you just book a room you can get continental breakfast in the cafeteria for only 4.75 euros.

Guest name: RUTH BALDWIN, United Kingdom

Average rating:  0.7

Guest type: Single traveller

stayed in Apr 2008

I had two stays there: for the first one, the room was ok but one coocaracha was welcoming me in the bathroom ! Nothing was working in the gym (batteries dead and they did not have available similar batteries to switch them....). Second stay, the worst room i have never seen with two army bed, no remote control for the TV and old walls paint spoiled by water... for 115€ per night, this is f***ing unacceptable ! I do not recommend this hotel at all... the only "good" thing is the free wifi and water in the fridge (when they re-fill it), so i don't think this is worth it !

Guest name: OD, France

Average rating:  10.0

Guest type: Not Specified

stayed in Feb 2008

What a great place! Convenient to the downtown area and a lovely park and not too far from the airport (about 20e taxi ride). The free wireless worked great, from the rooms...what a plus! The restaurant was very good, with a great lunch buffet.

Guest name: Peggy Watson, USA

Average rating:  9.5

Guest type: Young couple

stayed in Jan 2008

It exceed our standard. The only problem was in the check-in,as we arrived about 13 hs , there were certainly empty rooms and they didn´t allowed us to get into a room until 14 hs. That displeased me a lot and I am sure it could have been different. Marcus

Guest name: MA, Brazil

Average rating:  2.6

Guest type: Young couple

stayed in Dec 2007

My first time in Ayre Gran Hotel Colon and definitely my last time!! The hotel is divided in two sections; "Edificio Europa" and "Edificio America". The web site pictures illustrate "Edificio Europa" but we were sent to "Edificio America", very different to the newer 'Europa' side. It was the older part of the hotel... dirty carpets and filled with college teenagers that spent all nights running around the hall ways, playing loud music, bannging on their neighbors doors, and horse-playing. I was informed that the hotel is known for hosting many students in sporting events and this was an awful experience. We were not able to sleep every night and despite our constant calls to the reception desk, they were not able to control the situation. Edificio America" also has older men working the reception desk, very unfriendly. One individual denied my petition for information on the city by telling me to come back the next day and talk to some one else. When I came back, it was still him there and he felt forced to provide answers... very unfriedly. So, I don't advice anyone to stay here. I dreaded having to return to the hotel at night and I hope no one else goes through this experience.

Guest name: Josue Guzman, France

Average rating:  7.7

Guest type: Family with older children

stayed in Dec 2007

Good value for the price, "charme" of a 60ties business building, however kept in good shape.

Guest name: CS, Switzerland

Average rating:  9.6

Guest type: Young couple

stayed in Dec 2007

very nice hotel, clean, new. Competence of employees. The nearest metro station is SAINZ DE BARANDA on the line 9 (violet). Arriving by plane at the airport you take the line 8 until COLOMBIA Metro station, here change, take the line 9 until SAINZ DE BARANDA. The hotel is 400 meters by the metro station, 5 minutes walking. Price and quality are excellent, Daniele and Stefania, Salvaterra, Reggio Emilia, Italy

Guest name: Daniele Mammi, Italy

Average rating:  8.1

Guest type: Not Specified

stayed in Dec 2007

I'll return

Guest name: MM, Italy

Average rating:  6.9

Guest type: Single traveller

stayed in Nov 2007

The leaflet in the room advertised free Internet available in all areas. Unfortunately this is not true. Internet in the room is really expensive, but you can get free Wifi (apparently) in the lobby. The hotel is actually two hotels merged into one. The one on the side of the avenue is the "business class" type which apparently has free Wifi in the rooms. The hotel in the back where I was, didn't, but I really can't complain about the rooms itself - for Madrid, they weren't expensive, and definitely OK.

Guest name: FG, Portugal

Average rating:  10.0

Guest type: Mature couple

stayed in Nov 2007

This is an excellent hotel. The staff is superb, the rooms are clean, the food is good. The location is very good- quite close to the metro. Close to the Retiro, also. (Not as close as it seems on the map-but an easy walk.)We would stay here again.

Guest name: Mari Hobgood, USA

Average rating:  9.4

Guest type: Mature couple

stayed in Nov 2007

We staid three nights for a long weekend, in a double room. The hotel is very near to the metro, just 15 minutes away from Sol. Clean and quiet. There are two different buildings that have separate check-in, so the arrival can be clumsy. Employees are pretty young and sometime not really expert, but always kind and keen to help. Price offered was excellent compared to other hotels even lower in category.

Guest name: Massimiliano Ferraris Di Celle, Italy

Average rating:  9.9

Guest type: Young couple

stayed in Nov 2007

I stayed in Madrid 5 days. The hotel has exceeded my expectations: it is modern, very clean and quiet. It was a pleasure to come back to the hotel after a day spent walking in the city. I slept very very well.

Guest name: LU, Italy

Average rating:  8.5

Guest type: Mature couple

stayed in Oct 2007

Ottima struttura,facilmente raggiungibile dall'aeroporto con la metro.Hotel diviso in due edifici(Europa ed America sul retro, più silenzioso). Ottima colazione, ma un pò cara.

Guest name: PT, Italy

Average rating:  7.9

Guest type: Single traveller

stayed in Oct 2007

very nice hotel, obviously newly renovated in a very tasteful manner. Spacious rooms, nice and practical design. Overall the impression is very good. The location is a little bit "out of town" but on the other hand the walk through Retiro park is very nice (the way to get closer to downtown by walking).

Guest name: TO, Sweden

Average rating:  8.8

Guest type: Group

stayed in Oct 2007

ottimo hotel,camere moderne e pulite.300m dalla fermata della metro.Non vicinissimo al centro di Madrid Consigliato

Guest name: CP, Italy

Average rating:  4.3

Guest type: Family with older children

stayed in Oct 2007

The hotel looks nice, but the employees provided a very poor service. The hotel is listed as a 4 star hotel, which should incluye all the services of a this category. When we arrived there the room was extremely warm,when we tried to turn on the air condition they told us the entire building`s air conditioning system was shut of, their solution was for us to open up the windows, which we did. We were awakened at 11:30, 12:30 and 03:00 a.m. by garbaje trucks doing thier rutine pickups. When we called to complain, they told us that there was nothing they could do because nobody was in charge that night, and they said that we shouldnt complain because winter in spain had already started (in mid october!!!). We spent the worst night of our trip and the hotel staff was not willing to make our stay better. I would defently not recomend this hotel to anyone. While we complained the next day we had to wait in line, others were complaining about the cleanliness of the rooms. My suggestion for the hotel, take a star or two off your category.

Guest name: Jesus Guadalupe Lozano De La Garza, Mexico

Average rating:  4.7

Guest type: Young couple

stayed in Oct 2007

The staff was unfriendly. There is a garage, yet only with few places (cc. for 40 cars). Garage men crashed our car but not bothered about it at all. Usually there is no place in the garage, in the surrounding there is only short parking facilities. There were no free wifi in the room. Surrounding is very good, easy access to center. Never go back again.

Guest name: KL, Hungary

Average rating:  8.4

Guest type: Not Specified

stayed in Sep 2007

Everything was fine

Guest name: BG, Germany

Average rating:  8.7

Guest type: Young couple

stayed in Sep 2007

really comfortable hotel!

Guest name: VC, Italy

Average rating:  9.8

Guest type: Young couple

stayed in Sep 2007

The quality of this hotel was much higher than expected. We had a wonderful stay there. Room very design, LCD screen, quite big and very clean. The situation of hotel is very good, easy access to metro station, 2' nearby. Hotel is just next to the biggest park of Madrid, which is great. Sometimes a bit noisy but it was fine. Fitness room is very small and sauna is not free, do not expect more. Again, we had a Perfect stay in this hotel, we recommend it to everyone.

Guest name: Thanh Lan Dinh, Belgium

Average rating:  9.7

Guest type: Single traveller

stayed in Jun 2007

This hotel was exactly what I thought it was going to be. I wanted to save some money by not being right in the centre of town but still be easily accessible to it....SUCCESS!!! The bus stop was a 2 minute walk straight down from the hotel and it took maybe 10 minutes to get to the city centre and for only 1 euro. There wasn't much to do around the hotel at night but again I knew that when I booked it. If you wanted nightlife close to the hotel then this is not the place for you. They have a great lounge area where you can relax at night and have beer or some wine. I'm glad I booked here and will stay here again. The staff were very helpful and they stored my luggage for the day after I checked out so I didn't have to lug it around all day with me. The subway/underground is very close so you can save money by taking that instead of a cab to the hotel. I took the transit back to the airport, but a cab there which cost me 34euro vs 2euro to get to the airport by transit. Granted the cab was worth it since I arrived at 11pm and just wanted to get to my hotel at that point. I would stay at this hotel again without hesitation.

Guest name: Randy Still, Canada

Average rating:  0.5

Guest type: Business Traveler

stayed in Sep 2007

I would not want to insult the real dumps in this world by calling this hotel a dump. It is one of the worst business hotels I have stayed at in Madrid. I travel extensively.

Guest name: RC, USA

Average rating:  10.0

Guest type: Family with older children

stayed in Aug 2007

The staff were very helpful the rooms were very clean and spacious and surroundings were very quiet. Would recommend this hotel to friends

Guest name: ANTHONY BISP, United Kingdom

Average rating:  5.6

Guest type: Young couple

stayed in Aug 2007

Too far from center Madrid and from the airport. The hotel was quasi empty and yet our room was on the second floor with the hotel air con noise all night long

Guest name: BC, France

Average rating:  9.9

Guest type: Family with older children

stayed in Jul 2007

hotel had excellent service, it was confusing finding the actual hotel since they were renovating part of their building but once inside the hotel it was alright. not many restaurants around but easy access to metro..would definitely stay here again!

Guest name: JC, USA

Average rating:  9.1

Guest type: Young couple

stayed in Jul 2007

Very nice and clean hotel. The only problem was to find the hotel. It took us an hour and a half.

Guest name: Jeffrey Smith, USA

Average rating:  7.5

Guest type: Young couple

stayed in Jul 2007

We understand the hotel is under renovation and hopefully the carpeting and shower curtains get replaced as well. Other than that it's a very nice hotel for the price we paid. It is relatively easy to get anywhere in downtown Madrid from this hotel by metro. Don't forget to go to beautiful Toledo by train only 30 minutes south of Madrid. Atocha station is 10-15 minutes from the hotel by metro. We purchased our roundtrip tickets to Toledo the same way we departed (Friday) in the fastest train they have for only 28 Euros (2 persons). When you get to Toledo get out by the right hand side of the station and a few feet away you'll find the bus stop which will take you all the way to Plaza Mayor (the center of town) for 0.85 euro .

Guest name: JF, USA

Average rating:  9.9

Guest type: Gay Couple

stayed in Jun 2007

Very kind and efficient, I mean the employees. They always were available and ready to serve and work for me. It was a marvelous experience! Our room was big, spacious and confortable.

Guest name: Jose Ramon Merentes, Venezuela

Average rating:  9.2

Guest type: Young couple

stayed in Jun 2007

Very very very Good ! ! ! Excellent! I will back

Guest name: GD, Italy

Average rating:  7.0

Guest type: Mature couple

stayed in May 2007

Good location, around 4 blocks from a subway station and a walk distance from Park Bueno Retiro. The map presented in the internet page does not help very much. It should indicate the main street where the hotel is closed by. I had some trouble in finding the hotel using this map.

Guest name: LP, Brazil

Average rating:  9.9

Guest type: Single traveller

stayed in Apr 2007

Wonderful hotel Very close to city center and to the airport (10 min each). Excellent breakfast

Guest name: Alessandro Rovere, Italy

Average rating:  7.9

Guest type: Mature couple

stayed in Jul 2006

I prefer that the door to the balkony could be opened. There must be another chair in the room. It is really a good choice.

Guest name: KALLIOPI ANGELAKI, Greece

Average rating:  10.0

Guest type: Single traveller

stayed in Jul 2006

For me the qualities that I appreciated were the quiet neighborhood, the excellent access to the Metro, and the closeness to the airport, a short 10 minute ride away and thus a small taxi fare.

Guest name: Christine Anderson, USA

Average rating:  9.0

Guest type: Heterosexual Couple

stayed in Apr 2006

EXCELLENT

Guest name: Pablo Katz, Italy

Average rating:  8.5

Guest type: Not Specified

stayed in Mar 2006

door lock did not work Air conditioning unit was making noise and not working.

Guest name: PW, Spain

Average rating:  8.5

Guest type: Family Group

stayed in Feb 2006

very nice hotel, swimming-pool next to the hotel, comfortable, ask for a room at the back court, curtains very proctable, roomy, excellent price/quality, good restaurants around, very next to the park,

Guest name: LB, France

Average rating:  6.9

Guest type: Not Specified

stayed in Feb 2006

The worst thing was the poor quality of the food os service room, which is very sort and poor.

Guest name: VB, ES

Average rating:  6.4

Guest type: Heterosexual Couple

stayed in Feb 2006

For 50 Euros in mid February was a good deal. The rooms were clean even though a bit smaller than expected. 30-40 minutes walk to the city center. From 1-10, my overall expereience was a 7. If you driving, hard to find parking close by, parking is around 14 Euros a day, .

Guest name: Viggen Avedissian, USA

Average rating:  9.5

Guest type: Single leisure traveller

stayed in Feb 2006

This hotel offers top quality for moderate pricing, definetly beat stayin in a hostel.....I was pleasantly suprised when I checked in....Outstanding for it's price!

Guest name: ANDREA MOLINA MESA, USA

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in Aug 2005

The staff were welcoming and friendly and could speak English very well. There are several bars and restaurants close to the hotel were you can enjoy a drink and tapas. The centre of Madrid is close enough to walk into through and very attractive park. For the less mobile a taxi from the hotel would get you into the city centre in 10 minutes at a very reasonable rate.

Guest name: MC, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Feb 2005

a good hotel, which we have been before, because, price and quality is excellent.

Guest name: LIEKE SPITMAN, Spain