Hotel Prado - Madrid

Average rating:  8.5

Guest type: Young couple

stayed in May 2008

The Hotel is located near the center and has a very nice surrounding: a lot of pubs, bars and restaurants. The wifi is free, but was difficult to reach from my room. Good coverage in the other parts of the hotel.

Guest name: SR, Italy

Average rating:  7.2

Guest type: Mother and daughter

stayed in Mar 2008

I had a wonderful time at the Hotel Prado. It was not difficult to find (although a short walk from the metro), had friendly staff, and was walking distance to many sights in Madrid (Prado Museum, Parque del Retiro, etc). The first two nights I stayed in a single room which was very small, but charming nonetheless. I then moved to a double for the third night which was much more spacious. Both rooms had some noise problems - the single was very noisy because of thin walls, and the double had some street noise coming up. The single had many TV channels while the double had only six channels. Also, the double had crumbs on the table when I came in. The lounge was fine, free internet in the lobby, and the breakfast buffet was typical. The staff was very helpful and friendly. There are many restaurants nearby, especially in the Plaza de Espana, and a great night life. Overall a pleasant experience.

Guest name: ER, USA

Average rating:  7.5

Guest type: Mature couple

stayed in Feb 2008

Hotel Prado was very good in terms of location,and services.I would question the price we paid in that it was double (€640 for three nights)the normal rate due to a "festival" which we saw for a short while. The hotel would have been excellant value otherwise. Note that all the hotels put their prices up during the festival. We were very near all the major museums and the main squares were only a short walk away.(10 mins). We were only 100 metres from Santa Anna Plaza which had some lovely restaurants and tapas bars. Overall I would recommend the Hotel Prado if the price was lower, which it usually is. We travelled at the end of Jan 08 and the weather was unseasonally good.A beautiful city to visit.

Guest name: Raymond Jones, Ireland

Average rating:  10.0

Guest type: Mature couple

stayed in Nov 2007

Staff were brilliant, all spoke English, free fruit and sweets in public areas, all information on Madrid available.

Guest name: MA, Spain

Average rating:  8.9

Guest type: Young couple

stayed in Nov 2007

PERFECT location and very helful staff. Hotel Prado is probably in one of the best locations in Madrid, in the citycentre! THe staff helped with all informations requested and the hotel, itself, has a good relation with the clients. Small gestures, such as candies and fruits in each floor, brought a good environment in there. The only small "complaint" that I have is about the breakfast - which is not included in the price. Not that the quality of the food is poor, but the prices are high. The whole buffet, for instance, costs 11 euros! But I strongly recomend the hotel and I would return with no doubt.

Guest name: MN, United Kingdom

Average rating:  9.4

Guest type: Mature couple

stayed in Oct 2007

Like it's sister Hotel the Lope de Vega located nearby, hotel owners and managers run a high quality operation. The staff speak English well, are knowledgeable, and concerned that the guests enjoy their stay. We liked the room -- a little small but not tiny -- we have stayed in smaller rooms. All the needed amenities are there, i.e. mini bar with some space for a guest's water and perhaps some jamon and cheese and an in the room safe. The room windows open wide for those that like a little air-- but it does give better access to the street noise -- but then you're in Madrid. The floors are squeekly clean wood rather than ukky shag. We would return to the Prado -- excellent location -- on another Madrid visit; as we did to the Lope de Vega. We have been to Spain several times and would highly recommend the Prado or the Lope de Vega, your choice.

Guest name: Charles A Bauer, USA

Average rating:  8.5

Guest type: Single traveller

stayed in Sep 2007

Comfortable room with good double-glazing, and overlooking a quiet side street. Free internet access from two terminals. Excellent location for anyone visiting the Prado and other art galleries. Metro station nearby. Atocha station two stops away. Puerta del Sol within ten minutes' walk. Three minuses 1)breakfast room excellent but only open for breakfast - no facilities for hot drinks after 11am 2)I asked for a non-smoking room but the room had cigarette burns on table and smelt as if it had been recently used by a smoker 3)Lighting in bathroom extremely harsh - only other mirror was on doors of wardrobe.

Guest name: PN, United Kingdom

Average rating:  8.6

Guest type: Mature couple

stayed in Sep 2007

Very nice hotel, very central, competent staff, good breakfast!

Guest name: TH, Germany

Average rating:  7.4

Guest type: Young couple

stayed in Jul 2007

Stopped over for a night in Madrid at the end of a trip to Seville. Found the Hotel Prado very clean and comfortable, with very friendly staff (although the arrangements for breakfast weren't very clear [there's a choice of different levels, but all there is to tell you what each contains is a crude hand-drawn picture]). I was travelling with a group of friends, so the decision on the hotel was largely made for me (hence I have marked a 5 for the photos/location and type correspondence section above). The theme was wine, and the rooms named after the wine-making regions of Spain, so the information around the hotel should appeal to those with an interest in this area. As we were only there for the night, we didn't get to see much, however, the Prado Museum is well worth a visit, and contains a huge Goya collection (I have mere passing interest in art, but found his work fascinating). It's a short distance down the hill from the hotel. You'll pass a Starbucks on the way (but don't bother going in - it's terrible) Heading the other direction is a large plaza, surrounded with small bars and restaurants. There's a great atmosphere there at night, and it's a great spot for afternoon lunch. Continuing on through a load of narrow streets will bring you to the larger shopping area, with an impression Corte de Ingles department store (spanning 3 buildings).

Guest name: Brian Hickey, Ireland

Average rating:  7.0

Guest type: Single traveller

stayed in May 2007

This is a good budget hotel with a hip, minimalist kind of style. But the desk service is uneven. I had asked for a shuttle to the airport, which costs 20 Euros, the evening before my departure from the hotel. Instead, I was stuck with a taxi driver who was going to cost me 35 Euros. He was giving me a difficult time. The desk person was unsympathetic and inflexible. I ended up walking a quarter mile to the taxi stop with my luggage, where I found an honest taxi driver who charged me 20 Euros.

Guest name: MB, USA

Average rating:  7.0

Guest type: Single traveller

stayed in Mar 2007

Was hard to find, and the room was extremely small (single room). But the location is just fine and the price was alright.

Guest name: SF, Ireland

Average rating:  8.7

Guest type: Single traveller

stayed in Nov 2006

The service and location is excellent. I was able to walk around the most important places like, museums, Plaza Mayor and others. If I go back to Madrid, for sure I'll stay at El Prado.

Guest name: Iris Diaz, Puerto Rico

Average rating:  9.2

Guest type: Mature couple

stayed in Oct 2006

Bring earplugs - but worth it! Madrid is a noisy place! So centrally located that we only used the metro to get to the airport. 3 price levels for breakfast is brilliant. Free internet, very helpful staff! Vegetarian restaraunt around the corner is excellent

Guest name: Terri Livingston, USA

Average rating:  9.6

Guest type: Family with older children

stayed in Jul 2006

Nice hotel close to the museums. Access to internet in a lounge off the lobby. Interesting parking garage with a car elevator. Convenient breakfast options / pricing.

Guest name: Laurie Jessen, USA

Average rating:  5.7

Guest type: Single traveller

stayed in Jun 2006

HOTEL, ROOM ETC IN ITSELF WAS VERY NICE, THE PROBLEM WAS THAT THERE WAS A GROUP OF PEOPLE THERE WHO CAUSED A LOT OF NOICE, RUNNING UP AND DOWN THE STAIRS, SLAMMING DOORS, SHOUTING ETC THIS WENT ON FOR 3 DAYS OF MY 4 DAY STAY AND I COMPLAIN ABOUT IT AND THE REACTION FROM THE STAFF SAID THAT THEY TOLD THEM TO BE QUIETE AND THAT THEY COULDNT DO MORE THAN THAT, NO ESCUSE OR APOLOGY AND THIS PISSED ME OF A BIT, THE 3STAR HOTEL WAS MORE LIKE A HOSTEL AND BECAUSE OF LACK OF SLEEP MY STAY IN MADRID WAS NOT AS GOOD AS IT SHOULD BE, I ASKED FOR PRICE REDUCTION AND STAFF SAID THIS WAS IMPOSSIBLE, GOT 30€ OFF AFTER A WHILE WICH I FIND ONLY SYMBOLIC, HOTEL WAS GREAT IN ITSELF, MADRID GREAT BUT A LOT OF BULLSHIT FROM STAFF AND 78€ FOR A NIGHT AT A "YOUTHHOSTEL" IS NOT ACCSEPTABLE. ALSO SOME PEOPLE(THE STAFF?) WHERE SMOKING AND TALKING AT THE BACKSTAIRS IN THE MIDDLE OF NIGHT SO I HAD TO CLOSE THE WINDOW...

Guest name: Morten Andersen, Norway

Average rating:  8.2

Guest type: Single traveller

stayed in Jun 2006

Ich kann dieses Hotel wirklich empfehlen. Es ist nun das dritte Hotel in Madrid, in dem ich gewohnt habe und bisher das Beste. Die Lage in der Altstadt ist zentral und trotzdem sehr ruhig. Mein nächster Aufenthalt in Madrid wird definitiv wieder im Hotel Prado sein.

Guest name: Dirk Obermueller, Germany

Average rating:  5.5

Guest type: Single corporate traveller

stayed in May 2006

I am used that breakfast is included, but is was not... and also, in *** hotel, I would not expect the room without window. Getting up, I would like to look out to see what is the weather like etc.

Guest name: KO, Czech Republic

Average rating:  7.3

Guest type: Heterosexual Couple

stayed in Jan 2006

Very nice hotel with excellent location if you are interested in Prado, Plaza Mayor, tapas bars, etc. However, quite noicy in the night because you are close to the bar area.

Guest name: SW, Norway

Average rating:  9.4

Guest type: Gay Couple

stayed in Oct 2005

Some things that stand out about this hotel: Location was absolutely perfect for the museums and restaurants. Breakfast could be either full or continental so we didn't have to pay so much, and the continental breakfast was very good. Rooms were clean and attractive.

Guest name: RM, USA

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Sep 2005

The location of the Hotel is excellent. The employees are kind. The room was modern and spacious. I have only two critics. The first one is the noise. The room window was given on the street Prado and it was very noisy especially friday and saturday night. There was also the garbadge truck that makes a lot of noise after 2am ! A more sound isolated window will be welcomed. Second, if the bathroom is correctly cleaned, the bedroom was not completly clean. Especially the floor was not swept and the sheet not changed during all the stay (6 nights). But despite these critisms, the overall rating the Hotel is good.

Guest name: JD, France

Average rating:  9.8

Guest type: Single corporate traveller

stayed in Aug 2005

Real good value for money at this time of year, in addition prices where kept in compliance as agreed. No surprices......

Guest name: Per Schaanning, Norway

Average rating:  5.5

Guest type: Heterosexual Couple

stayed in Aug 2005

Number of park places limited and not indicated on the web site. The parking in the city are VERY EXPENSIVE and there are no possibility to park anywhere

Guest name: LM, France

Average rating:  7.3

Guest type: Heterosexual Couple

stayed in Jun 2005

In general excellent stay, pleasant hotel. Access was in the period concerned (30/05 to 02/06/2005) difficult (works, and local access limited to residents or persons with proof of hotel reservation, by local police or urban vigils), one must think beforehand of having internet reservation confirmation at hand to pass this control. We had it so everthing OK. Parking difficult (hotel complete) but Parking Sta Ana near by, on plaza Santa Ana, is convenient, however costly (55 Euros for 3 nights). Unloading luggage needs luck to find available parking place near hotel, be it for 5 minutes. Price and service offered, on Madrid bases, are excellent, when one gets accustomed to soaring Madrid prices.

Guest name: Gerritjan "Gérard" WOLTERS, France

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Apr 2005

very clean, nice double windows, we had a room on the 5th floor, so probably less noisy. great location, can walk everywhere. Staff speaks little english, but was very nice, especially the waitress, who spoke better english. Very good breakfast options. Would stay at Prado again.

Guest name: FN, USA

Average rating:  6.3

Guest type: Family Group

stayed in Sep 2004

No room for my car in he car park. Good car park at the top of the road, but loading and unloading at the hotel a misery. The worst breakfast, although cheap, that we have had at any hotel. Very good position to see Madrid and plenty of decent restaurants within a few metres.

Guest name: Clive Davies, Spain

Average rating:  8.7

Guest type: Single corporate traveller

stayed in Jul 2004

Newly refurbished, comfy bed, low noise levels (important in Madrid), helpful staff at check-in. Only a few minor things, lack of attention to detail stop it getting the highest marks but overall much, much better than other places I have stayed in Madrid at similar prices. Oh, and the location is perfect!

Guest name: LN, United Kingdom