Hotel A&H El Parque - Madrid

9.7

The Hotel is greatest, but the person in charge of the administration he is not kind. The Hotel is near to Metro Station and this is a good option for Family Vacations.

8.0

I think will be better if the Hotel can offer breakfast included in the price. And need noise insulate a little bit the rooms. The Staff is realy good, try to explain and help allways.

8.9

Very nice hotel but not near downtown at all.

7.4

Only stayed for 3 nights. Great hotel, although a little bit long walk to subway (around 15 minutes). Subway took around 15 minutes to centre of Madrid.

7.7

I loved the location and the staff were just so helpful. On the website, when I first booked the reservation, it mentioned that there was a shuttle service to and from the airport but upon arrival to Madrid...there was no shuttle service and when I asked a cab driver where this hotel was, they all said they didn't know. Once I learned that it was off Aurturo Soria, then the cab drivers understood. Also, the website on venere mentioned there was a laundry room which wasn't the case. I would say that besides the shuttle service, the hotel met our needs entirely. They could offer more english speaking channels on tv other than eurosport. Not that tv was a priority but after a long day of touring, winding down with tv would have been nice. While at A&H, we saw many business clientele. I would recommend the hotel to others. It was a great place to come home to when spending all day in Madrid's city centre.

7.1

Hard to find, taxi got lost. Quiet neighborhood with several nice restaurants nearby. Indifferent staff. no airport shuttle as advertised. I´d stay again but it´s not my first choice in Madrid.

7.9

first time for us to stay ay hotel A&H El Parque it met our standard.raccomandable

9.7

Great place to stay. Close to the airport and only a 5 minute walk to a subway to get you into the heart of Madrid. It is in a very nice neighborhood. The front desk was extremely helpful. Rooms looked new.

9.0

Price was very good. Was a bit hard to find - off the main thoroughfare. Rooms clean, staff nice. Good place for a utilitarian good value.

8.3

We found the hotel staff friendly and helpful. The room was as requested and very comfortable.

3.0

Escribo en espanol porque no entra en mi lengua.Un robo,contrate una habitacion doble con desayuno y cuando llegamos la recepcionista nos niega la reserva con una falta de respeto absoluta;No nos dieron desayuno,pedi hojas de reclamacion y me las negaron y no llame a la policia para denunciarla porque se me iba el avion;especulo con el tiempo,me falto el respeto reiteradamente,me nego la posibilidad de hablar con el manager aduciendo que no estaria en todo el dia.En fin,si no recibo algun tipo de compensacion y explicacion seguro que no vuelvo a contratar nada con uds.

7.0

The hotel should check their room lock system. Had enormous problems in getting in the room, as the card lock didn't work properly. Breakfast hardly worth the price. No internet in the room, which is critical for business these days. Please include the nearest metro station in the hotel location map. Nice, quiet area, which appealed to me. No internet - a big problem for me. The staff nice and otherwise the hotel ok.

5.4

Las camas no son de matrimonio (2individ juntas). Problemas con las habitaciones (estuvimos en 3). Demasiado ruido dentro del hotel. Una habitación olía a tabaco y había pelos en las paredes.

8.9

Ideal small hotel for a family groups...very clean and classy - The lady owner was incidentally at the reception when we arrived and she was exceptionally nice to offer lots of tourisme information on the map...One point to mention, it was rather hard to locate the hotel first time, though it is coneveniently located close to the airport...Will recommend it to friends..

9.6

NICE HOTEL FOR ITS PRICE, MY ONLY COMPLAIN WAS ITS DISTANCE FROM THE METRO STATION.

2.5

Las habitaciones de ese hotel son super pequenas, el ruido horroroso, imposible dormir con el aire acondiciionado hace demasiado ruido. Ningun taxi conoce ese hotel. Ha sido una catastrofe, cuando hemos llegado no tenian las habitaciones preparadas a las 14h00. Muy mal no lo aconsejo a nadie!

8.9

Perfect hotel in a very nice location. Especially if you are renting a car. Safe and cosy neighbourhood, 7 min away from downtown. Just can be summerized in one word, for that price it is SUPER!!

8.3

We were indeed very pleased with service...employees and the hotel generally.. As a 4 star hotel we expected internet facility for guests, which was lacking....

4.5

This hotel was listed as an airport hotel with shuttle service provided to the Madrid airport. The directions given on the website from the airport to the hotel were absolutely terrible, causing us to become lost. After calling the hotel to receive directions, we again were given confusing and incomplete answers, causing us to become further lost in Madrid, which if you have not driven in before is quite challenging, even if you know exactly where you are going. After finally finding the hotel, it turns out that they DO NOT HAVE AN AIRPORT SHUTTLE, as promised on the website. All and all I would rate this hotel one to avoid, as it misrepresents itself on the website as easy to get to and with airport shuttle service.