Hotel Sercotel Lusso Infantas - Madrid
Calle Infantas, 29 - 28004 Madrid
Double room from
€ 91 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
8.9
8.6
8.4
8.5
9.0
‹‹ This an excellent small hotel which we will use again and recommend to our friends››
15 Nov 2005 read hotel reviewsHOTEL OVERVIEW
hotel outside
Located in Madrid's historical, artistic and cultural centre, a few minutes' from one of the most important financial centres of the city, close to La Castellana, Paseo del Prado, Paseo de Recoletos y Alcalá, the Sercotel Lusso Infantas is the ideal hotel for business or leisure travellers.
Guests will have a meeting room, restaurant and other fine facilities at their disposal to make their holidays truly unforgettable.
LOCATION
City Area:Gran Via
Position of the zone in the city
General map
GUEST ROOMS
double room
The property offers spacious and comfortable rooms with private bathroom, individually controlled air conditioning, mini bar, safe, Internet access, heating, satellite TV with Canal + and telephone.
Disabled-accessible rooms are also available.
- Air conditioning
- Antiallergic room
- Colour TV
- Cot available upon request
- Facilities for disabled people
- Hairdryer in room
- Heating
- High speed Internet connection
- Individually controlled air conditioning
- Iron and ironing board available on request
- LCD flat screen TV
- Mini bar
- Non-smoking rooms
- Non-smoking rooms available upon request
- Safe
- Satellite TV
- Soundproof rooms
- Telephone
- Wireless Internet connection
- Writing desk
BREAKFAST
A rich buffet breakfast is served in the restaurant Monday to Friday from 7.15 a.m. to 11 a.m. and Saturday and Sunday from 8 a.m. to 11.30 a.m.
HOTEL FACILITIES
- Access for disabled
- Air conditioning
- Credit card accepted
- Dogs allowed
- Entire property is air conditioned
- Gift shop
- Groups welcome
- Historic building
- Laundry room
- Laundry service
- Lift/elevator
- Pets accepted
- Recently renovated
- Room service - 24 hour
- Wireless Internet connection in the entire property
- City maps
- Concierge
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Meals for groups
- Meeting lounge
- Meeting room
- Bike rental
- Rent a car in the hotel
- Shuttle service from and/or to the airport
- Baby sitter
- Bar
- Cafeteria
- Lounge bar
- Restaurant
HOTEL REVIEWS
Italy, May 2008
Albergo nuovo, camere accoglienti, arredamento moderno, funzionale ma non freddo. Ottimo servizio. Posizione strategica per girare a piedi. Vivamente consigliato.
Young couple
Ireland, Mar 2008
Lovely hotel in a perfect location!
Not Specified
United Kingdom, Mar 2008
The hotel seemed very highly rated by other reviewers and I would confirm that it was ideal for a short stay - marvellous bathroom, slightly small/dull bedroom. A lovely square with friendly local cafe (circus cafe)immediately east of the hotel made this a great location to start/return to each day. Great location for short walk to galleries and lots of interesting side streets to explore. Slightly disappointed that only twin beds available (not ideal for romantic weekend, which did take the edge of it slightly. Staff were courteous & helpful if a bit brusque. For the money I would have liked to feel slightly more luxurious having pushed the boat out a litle bit, but can't really complain as the price was quite cheap. I think i would consider it 3* rather than 4* though. Recommended but don't get too excited by the decor.
Single traveller
Spain, Jan 2008
excellent price/quality, great location. hellpuful staff. I would stay again, but I don´t think that 150 euros is really worth it, as I use the hotel only to sleep.
Mature couple
United Kingdom, Dec 2007
Overall an excellent stay in a very nice hotel. However, the service was a bit dissapointing. When we arrived we were informed that we only had a twin room (had booked a double 4 months in advance!!) They did move us the next day but we were made to feel that we had made a mistake in our order. We had the confirmation that a double was booked but suddenly the language became a problem! Secondly, we booked a meal in the restaurant on arrival. Mine arrived still frozen in the middle!!! Complained and it was taken away and reheated!! Not a penny discount given! There are excellent restaurants within a very short distance so we never ate in the hotel again. Apart from the above the hotel was in a perfect location just off the main Grand Via and close to Cibeles. It was spotless and if they had done something about the meal I would have given 9s & 10s in my rating.
Not Specified
Spain, Nov 2007
El hotel en general fenomenal tanto las habitaciones como el trato y el servicio. Muy centrico, cerca del barrio de Chueca que está lleno de bares y restaurantes con muy buen ambiente. Lo recomiendo.
Mature couple
France, Nov 2007
très bon hotel, calme, bien situé proche des musées & de la Gran Via. Transfert aéroport-hotel très facile par métro (station Banco d'Espagna). Chambre spacieuse et très propre. Petits déjeuners: excellents. A recommander.
Young couple
New Zealand, Aug 2007
This is a fabulous hotel! Our room was spacious with a tiny balcony. The bathroom was spacious too and well appointed - even had a balcony as well! Great location - so close to everything! Was probably one of the cheapest places we stayed but would have to be one of the best! The staff were extremely friendly and helpful. A little bit of road-noise at night, but not enough to worry about. Highly recommend this hotel and would definitely stay there again!
Young couple
Italy, Oct 2007
Ottima pulizia e posizione centralissima della struttura. Hotel piccolo e senza gradi spazi in comune. Personale molto gentile e cortese. Buoni i prezzi anche per i pasti. Lo consiglio
Mature couple
Spain, Jul 2007
The staff at reception was very nice and helpful and the room nice and clean. The location is great if you want night life.
Young couple
Ireland, Jul 2007
Fantastic hotel, centrally located. Very near the main museums and retiro park. Highly recommend this hotel, staff was excellent - had an issue with my air-con and i hardly put down the phone to reception and there was a person at the door already waiting to help me! Fantastic! Girl at reception was great too in recommending a delicious tapas bar near-by. Bit of an uphill walk on gran via to puerta del sol, but take the metro instead which is just outside the hotel its only 2 stops. On a side note - nothing to do with this lovely hotel - when ya get to puerta del sol avoid this restaurant called Aruso at all costs, you cant miss it - its all green and its across from the metro entrance. As it is the most rip-off place serving the poorest seafood with staff trying to con ya into buying the most expensive (awful) dish!
friends
Italy, Apr 2007
Very nice place.
Mature couple
Mexico, Apr 2007
We didn't think it was going to be so good for the price. The rooms are wonderful, new, with new technology. The personnel at the front desk was very kind and their restaurant was delicious. The points to visit are close. It has a well ubication for tourist. Close to the gran Via. We definetly go back to this hotel.
Not Specified
Israel, Mar 2007
location is perfect rooms are in europe standard
Young couple
Germany, Feb 2007
the stuff are very polite only tourists
Family with young children
Spain, Nov 2006
we asked for some space in the room for our travel cot as we were staying with our 15 month old baby and when we arrived it was plenty of room. we stayed in this hotel for one night only and possibly it was their bad day but reception wasn't perticullary helpful and room service didn't have any condiments. but overall it is a very nice hotel.would definately suggest it to my frends and family. excellent price.
Young couple
Italy, Nov 2006
Ottima la posizione,i servizi offerti non sono all'altezza di un 4 stelle.Abbiamo soggiornato in una camera carina ma maleodorante,i prodotti per il bagno offerti erano per una e non per due persone.Non è previsto utilizzare una connessione ad internet(per il check in on line poteva essere molto utile).Se avessi pagato la tariffa piena da loro esposta sarei stato molto deluso,ma con l'offerta di venere posso dire che è andata bene.
Young couple
Italy, Oct 2006
albergo in centro vicinissimo alla metro banca de espana camere pulitissime bel bagno molto cordiali lo consiglio a chi deve andare a madrid
Young couple
United Kingdom, Aug 2006
Lovely hotel, well located 8 mins walk do playa del sol. Lovely rooms modern and spacious staff spoke english well and excellent value for money. Would recommend and re use definately
Young couple
Italy, Aug 2006
Central hotel, recently refurbished. Booking in advance and avoiding breakfast, I got an excellent price for the service provided and the location. The room furniture quality reminds a good 3* hotel, maybe not a 4* one.
Young couple
Italy, Aug 2006
Ottimo rapporto qualità prezzo. Hotel in centro, vicino a tutto (anche a Starbucks), metropolitana a 5 minuti a piedi. Alla reception potrebbero dare un'accoglienza un po' più calda tutto sommato molto bene!
travelling with a sister
Singapore, Aug 2006
Room is clean and the staff speak excellent English and were able to advise places of interest when approached. The location is great except it can be difficult to locate for the first time. Only a few minutes walk to the nearest Metro station, plenty of cafes, restaurant and a supermarket around. Will definitely stay there again.
Young couple
Mexico, Jul 2006
we were very pleased with the hotel was very very well located for the sightseeing we wanted to do from the city, in the sorroundings were a lots of bars. the room was nice and the bathroom spacefull and modern.
MOTHER AND SON
USA, Jun 2006
EXCELLENT HOTEL FOR THE PRICE! I HIGHLY RECOMMEND IT.
Heterosexual Couple
France, May 2006
Beautiful hotel, very clean, great decoration. And great situation in the center of Madrid. I loved my week-end !
Gay Couple
Germany, Apr 2006
A very good hotel, I will definitely stay there again.
Heterosexual Couple
Norway, Apr 2006
The hotel is very near the metro, station Banco de Espania and Grand Via. It is located very central, and has all requirements as a 4 star hotel. The emloyees were service-minded and gave us a pleasent stay. I will recommend this hotel.
Single leisure traveller
Norway, Apr 2006
Central location, nice rooms, helpful staff. I would choose it again.
Group
Italy, Jan 2006
Ottimo livello di finiture hotel riservato con personale disponibile.
Gay Couple
Ireland, Jan 2006
This was the best value ever. The hotel was central, street parallel to Gran Via, very friendly and helpful staff.The rooms were huge and the place recently refurbished. The buffet breakfast was very very good. I would wholeheartedly recommend this hotel on every level.
Heterosexual Couple
Ireland, Oct 2005
This an excellent small hotel which we will use again and recommend to our friends
Heterosexual Couple
Italy, Oct 2005
too smoke in breakfast room
Heterosexual Couple
Spain, Jun 2005
hotel nuevo, moderno, muy bien situado. centro de madrid.muy comodo para salir caminando.Habitaciones muy acogedoras y limpias. es recomendable
MAP
map - how to reach
DISTANCES
From the airport: 20 km.
From Madrid Atocha railway station: 2 km.
From Banco de España underground stop: a few meters.
HOW TO REACH THE HOTEL
By car
Coming from the Castellana road, either from the north or the south, exit at Cibeles street, then take the Alcalá street, the Gran Vía and turn right into Marqués de Valdeiglesias street. The hotel is just a few meters away.
TRANSPORT SERVICES
- Bike rental
- Rent a car in the hotel
- Shuttle service from and/or to the airport
An airport shuttle service is available and subject to charges.
HOTEL
hotel outside
ROOMS
double room
HOTEL FACILITIES
bar
A bar/cafeteria is at guests' disposal to have a cup of coffee in good company.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 1 p.m.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
The shuttle service is not included. Prices available at the front desk.
Use of the in-room safe is included in the price.
Breakfast is not included in the price and costs €13,00 plus 7% VAT per person.
CANCELLATION POLICY
CANCELLATION POLICY:To avoid 1 night charge to credit
card,
cancellations must be done 1 day before to the arrival date
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
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