Hotel H10 Villa de la Reina - Madrid

Average rating:  8.5

Guest type: Family with older children

stayed in Dec 2007

Breakfast was underwhelming but I found that to be the case in virtually every hotel we stayed at in Spain. (3 others)

Guest name: Gary Gillis, USA

Average rating:  9.0

Guest type: Mature couple

stayed in Oct 2007

We stayed 5 days and mostly liked the spaciousness of the room, the full set of accessories and the position in the Grand Via, which allowed us to reach most of the intersting sites by feet. May be a bit expensive, but excellent.

Guest name: DC, Italy

Average rating:  8.3

Guest type: Not Specified

stayed in Sep 2007

Very convenient location. Pleasant room with good sound proofing. Helpful staff. Restaurant staff slow and untrained. We would certainly stay here again.

Guest name: PB, USA

Average rating:  7.9

Guest type: Mature couple

stayed in Sep 2007

Larger hotel that might during the week cater to more business clientele. We were there on a Friday night, and we had a signficantly discounted rate, that to our surprise included what would have normally been a 14 Euro per person breakfast (which was very, very complete). Gran Via is a good central location from which to see the sights. We were a bit surprised to see ladies of the evening within a few blocks of the hotel, but they, the crowds, some entertainers and many police seemed to peacefully co-exist.

Guest name: TH, USA

Average rating:  10.0

Guest type: Young couple

stayed in Aug 2007

Excellent hotel, very clean, centrally located, English speaking, friendly and a very helpful staff. Highly Recommend....

Guest name: GV, USA

Average rating:  9.9

Guest type: Single traveller

stayed in May 2007

It is a great hotel and perfect location: it's right in between Prada and Royal Palace, very close to everything. Employees are very professional and welcoming, the room is located to the side of the stairs - eliminate some noise; the room itself (609, i belief), was very clean and neet, the balcony and a scale in the bathroom was a great plus - i loved the hotel, would definitely stay there again - it worths it it was a last min. booking, but i think the peice was very reasonabe thank you, H10 thank you, venere.com inna

Guest name: IF, USA

Average rating:  9.5

Guest type: Group

stayed in May 2007

The H10 Villa de la Reina is right on the Gran Via, about 30 metres from the metro and around the corner from Fuencarral, one of the most funky shopping streets in Madrid. The staff were very welcoming and helpful, one getting us a reservation on a Saturday night at a great local restaurant after trying five others for us. The room my partner and I were given was very large, and the beds were comfortable. Our friend Lisa had a smaller double room, but still big enough to be comfortable. The bathrooms were palatial. While you couldn't hear anything from the traffic on Gran Via, the walls themselves were a bit thin (which meant you could hear doors shutting and showers running). However, this wasn't a huge inconvenience in the grand scheme of things (especially as we partied until quite late in the bars of Chueca which are literally a 3 minute walk away). I would definitely go back here if I was in Madrid again.

Guest name: Matthew Flood, United Kingdom

Average rating:  9.9

Guest type: Mature couple

stayed in Mar 2007

Good location. We did not take breakfast at the hotel as it seemed a little expensive. In any case we prefer to try local cafes.

Guest name: Jeffrey Atkins, United Kingdom

Average rating:  9.4

Guest type: Young couple

stayed in Feb 2007

The Hotel was really excellent.... no bad surprises.... perfect weekend.

Guest name: MF, Switzerland

Average rating:  7.8

Guest type: Group

stayed in Dec 2006

This hotel is in a very privaleged location. There is a metro stop opposite (gran via)and you are a short stroll from all the major sights and attractions. For the price we paid I think it would be hard to better it. I have allready recommended it to my family and friends. If we were to return to Madrid I wouldnt hesitate to re-book this hotel.

Guest name: Trevor Holt, United Kingdom

Average rating:  9.6

Guest type: Mature couple

stayed in Oct 2006

Excellent hotel - staff very friendly and helpful.

Guest name: Michael O'Shea, USA

Average rating:  9.4

Guest type: Young couple

stayed in Aug 2006

Very well located, clean, employees kind, price excellent. An excellent choice

Guest name: AU, Italy

Average rating:  9.0

Guest type: Gay Couple

stayed in Aug 2006

struttura centralissima (molto traffico) bella, vicina a Plaza del Sol.

Guest name: Luca Serra, Italy

Average rating:  9.6

Guest type: Young couple

stayed in Aug 2006

very very good

Guest name: AG, Italy

Average rating:  9.5

Guest type: Single traveller

stayed in Aug 2006

J'y retournerai avec beaucoup de plaisir

Guest name: GG, France

Average rating:  10.0

Guest type: Group

stayed in Aug 2006

Desayuno buffet muy completo a pesar del precio (algunos desayunos en bares de Madrid cuesta parecido), merece la pena darse el capricho aunque sea un día. Hotel limpio, céntrico, en muy buena zona, y gracia a que est a menos de 100 metros del metro "Gran Via"´se puede llegar a todas partes.

Guest name: NC, Spain

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Dec 2005

What a wonderful hotel and location.Will be going again

Guest name: Gaye Hughes, United Kingdom

Average rating:  10.0

Guest type: Single corporate traveller

stayed in Dec 2005

It was my fourth visit to this wonderful hotel, fabulously located in the centre of Madrid and oh-so-well priced. I recommend it 110%

Guest name: Elie Alcalay, USA

Average rating:  5.1

Guest type: Not Specified

stayed in Sep 2005

the room itself distroys the holidays! there was even no table inside. also the service was very poor. for example, on weekend they were not ready to wash or iron anything of guests cloth! The hotel itself is ok, the place in town is just perfekt, but unfortunately all that is killed by the poorness of the room.

Guest name: RA, Russia

Average rating:  7.5

Guest type: Group of friends

stayed in Aug 2005

ottima posizione - qualità/prezzo ok - un solo inconveniente: ho dimenticato il telefono cellulare alla postazione internet(gratuita) due minuti dopo era già sparito purtroppo anche nei migliori Hotel c'è sempre chi si approfitta di ogni situazione(sicuramente era un cliente) Ottimo il comportamento del personale in questa situazione.

Guest name: GF, Italy

Average rating:  4.1

Guest type: Heterosexual Couple

stayed in Jul 2005

When I arrived at the hotel, I was told there were no rooms available due to some problems in the When I arrived at the hotel, I was told there were no rooms available due to some problems in the hotel and they had to block off some rooms. I was bothered because they checked in a party right in front of me. I was told I would be transferred to another 4 star hotel within walking distance. I was transferred to the 7 Isle Hotel, which is two blocks off of the main street. There was a sex shop across the street and a lot of prostitutes across from the hotel. It was late so I did not complain. The hotel seemed less then 4 stars, the public area was that of a two star hotel. Then we discovered, this hotel had plumbing problems. There was no hot water to take a shower with. The water was very cold! The bathroom was in poor shape and had mildew stains on the ceiling from previous plumbing problems. I went back to H10 Villa de la Reina in the morning to complain about the hotel I was transferred to was not acceptable. The hotel staff did not seem to understand my discomfort with the surroundings of the 7 Isle Hotel. I was very firm regarding my feeling about the hotel and I was transferred to Senator Gran Via Hotel. This hotel was beautiful and worth the stay. The front desk staff was great. Throughout the day, they have beverages for you at the front desk to greet you with. I wish my entire stay was at the Senator Gran Via Hotel. The room was very spacious and I had a great room over looking the city.

Guest name: VO, United States Minor Outlying Islands

Average rating:  9.9

Guest type: Not Specified

stayed in Jul 2005

Excellent hotel, very well located in the center of Madrid. Room very quiet. Hotel clean with good services Price attractive for such a quality

Guest name: JB, France

Average rating:  7.8

Guest type: Single leisure traveller

stayed in Jul 2005

The hotel is a great value for the money. The rooms lobby and rooms were both very nice, clean and spacious. The only problem I had was the hallway. The hallways are very dark, which was completely unlike the lobby or the rooms, which are bright and sunny. Also, the maid's closet was apparently directly our room, because we heard her slamming the door all morning long while we were trying to sleep in.

Guest name: Kelly Killian, USA

Average rating:  6.1

Guest type: Single corporate traveller

stayed in Jul 2005

This hotel is calm , clean , a little old fashioned ; the continental breakfast could be improved with bread , toats , etc ..

Guest name: Jean Marc FAYOLLE, France

Average rating:  9.0

Guest type: Heterosexual Couple

stayed in Jun 2005

We stayed in the hotel for 3 days. The location was excellent. It looks like it had been recently rendered. The rooms were not huge but by European standards was very good. Excellent value for money and staff were friendly and keen to help with directions.

Guest name: Malcolm Campbell, Australia

Average rating:  3.9

Guest type: Heterosexual Couple

stayed in May 2005

La stanza era molto piccola, tra l'altro credo ci abbiano dato una singola, dato che c'era un solo accappatoio e un solo kit spazzolino/dentifricio. L'accoglienza è stata abbastanza freddina, non so se a causa della riservatezza del concierge o meno. Ci hanno regalato una bottiglia di spumante (io e mia moglie festeggiavamo l'anniversario di matrimonio) ed è stato un gesto molto apprezzato, anche se in realtà ero stato io a richiedere la bottiglia in camera.

Guest name: Massimiliano Parmesan, Italy

Average rating:  8.3

Guest type: Heterosexual Couple

stayed in Feb 2005

Good location for Old Madrid. Gran Via Metro on the corner. Good selection of restaurants nearby.

Guest name: David Elliott, United Kingdom

Average rating:  5.0

Guest type: Heterosexual Couple

stayed in Feb 2005

The room was too small and the air conditioned was difficult to control - most of the times it was too hot in the room. The service at the bar should be improved. The location was the only thing that was really good (central with a metro station near by). For the quality it should be less expensive.

Guest name: CR, Portugal

Average rating:  6.4

Guest type: Heterosexual Couple

stayed in Aug 2004

The rooms offered on web not coorrespond to the hotel standard quality

Guest name: GP, Italy

Average rating:  10.0

Guest type: Group of friends

stayed in Aug 2004

Eccellente e centralissimo

Guest name: Paolo Gadola, Italy

Average rating:  8.3

Guest type: Heterosexual Couple

stayed in Jul 2004

For ? 64 for a double room in the most central and elegant street of Madrid, this hotel is a very good choice. The room had space enough for two peopple and large luggages. The breakfast wasn't included and we did pay for it separately (?28), but it was very good. We weren't provided with full information at the reception (most of the time guarded by young people evidently in their period of practice), but I think it happened due of the moment. The only weak point for a four star hotels was, although, that anybody helped us with the luggages, both at check-in and check-out time. A good hotel, anyway.

Guest name: Raffaele Volante, Italy

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in Jul 2004

Great location...Rooms were spacious and clean. Excellent price.

Guest name: Begona Seijas, USA

Average rating:  6.9

Guest type: Single leisure traveller

stayed in May 2004

Beware when booking single room: the first room I had was tiny, just enought space for the bed and a bed-side table. No table and chair to sit at to write, etc. Got upgraded to a larger room at my request, no charge, and the second room was spacious, but had no cooling, only heating: the room was too hot when the weather outside was warm! A good point: the hotel provided at no cost an internet connection in the room, and supplied the cable to connect to the guest's PC: excellent service! Overall: satisfactory stay

Guest name: Richard Simpson, Australia

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Jan 2004

We were delighted with our three days at the hotel.The staff at reception and serving breakfast in the dining room were efficient and courteous - and usually good English-speakers - without ever being obsequious. For me, that is exactly as things should be.

Guest name: Robert Le Rougetel, United Kingdom

Average rating:  7.0

Guest type: Heterosexual Couple

stayed in Nov 2003

Good location, clean modern stylish rooms, and lovely, spotlessly clean bathrooms. However our bedroom was very small - you would have serious problems if you were travelling with more than one small bag. Free high speed internet in the foyer.

Guest name: Stephen Sealey, Ireland

Average rating:  7.2

Guest type: Family Group

stayed in Sep 2003

Disappointed with the size of the rooms we were given. We were staying 4 nights and the wardrobe was not large enough to hold our clothes and there was nowhere to store suitcases. I had expected better from a 4 star hotel. Apart from the size of the room everything else was fine and the staff were very helpful and made several rtestaurant reservations for us.

Guest name: Richard Smith, United Kingdom

Average rating:  9.9

Guest type: Not Specified

stayed in Aug 2003

We were extremely pleased with this property. It was even more that we expected. Absolutely modern facility in the the heart of Madrid. Will stay there again without hesitation. We were in 9 different hotels in almost 3 weeks. This was the best!

Guest name: C. William Crutcher, USA

Average rating:  9.9

Guest type: Not Specified

stayed in Aug 2003

Amazing value for a quiet, central, extremely stylish and modern hotel. Friendly and helpful staff, fab breakfast, super clean and right in the centre of Madrid! I totally recommend this hotel.

Guest name: FF, United Kingdom

Average rating:  9.3

Guest type: Family Group

stayed in Aug 2003

This hotel is very well located for visiting and all the key tourist areas, as well as the main shopping area. Staff at hotel very helpful and spoke English. Facilities good and clean. Hotel Restaurant - sampled this once and was very good value and quality, although lacks atmosphere as it is not very busy. Excellent restaurant just around the corner from hotel - La Baraccas - which is famed for its paella. Finding a public car park close to the hotel was tricky at the first attempt .. there is one just behind the hotel (150m away), but finding it is difficult. Recommend you park right outside the hotel, drop your bags/cases off and ask at reception! All in all, excellent value at this hotel.

Guest name: Alastair Strang, United Kingdom