Hotel El Coloso - Madrid

Average rating:  3.9

Guest type: Mature couple

stayed in Apr 2008

The room (I pay for a superior) was so small that if the window was open there was imposible to go trough the room. With the window closed there was only a 30 cm (1 foot) between the end of the bed and the wall. Also the double bed was so small for two.

Guest name: Jorge Cura, Argentina

Average rating:  8.2

Guest type: Single traveller

stayed in Aug 2007

The hotel was beautiful and the location fantastic. The staff were very nice. The room was large, full of marble and dark wood, the style was lovely. The problems was that the street was a bit noisy and the airconditioning in the room did not work very well. However, the staff were most helpful in resolving the problem.

Guest name: Grainne Taylor, Ireland

Average rating:  7.8

Guest type: Gay Couple

stayed in Jan 2007

Stayed here for 3 nights over New Year. Hotel was fine but the surrounding area not quite as central as we were expecting. Having said that we were 2 minutes walk from Gran Via and 5-10 minutes from the main square

Guest name: Colin Hyde, United Kingdom

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in Aug 2005

The hotel is in a one way street parallel to the Gran Via. Parking costs €15 per night. The room was very quiet; but the shower had a problem and spilled water all over the bathroom floor. Also, there was no WiFi or other direct internet access in the room, only a shared station in the lobby. Overall, a good value for money, centrally located, within walking distance of most monuments and shopping areas.

Guest name: OG, Luxembourg

Average rating:  6.9

Guest type: Not Specified

stayed in Jan 2005

Lobby was beeing refurbished,so there were cables and workers all over the place. Lots of steps in entrance for somebody with walking difficulties not so good. Plus point, there is a garage.

Guest name: YL, Spain

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in Nov 2004

Its definitely worth paying the extra for a junior suite, though the TV system had a mind of its own. Hotel very secure being next to a police station, though garage parking for El Cortes Ingles in Plaza Santa Maria creates a traffic jam in C Loganitos, meaning its quicker to arrive by Metro and a short walk!

Guest name: TP, United Kingdom

Average rating:  7.8

Guest type: Group

stayed in Oct 2004

I´ve got a room for 120€ which was really ok and on roof level in the I think older part of the hotel.

Guest name: GS, Austria

Average rating:  8.2

Guest type: Heterosexual Couple

stayed in Mar 2003

We booked a suite, however the room we were first given consisted of two tiny rooms - depressing in comparison to a standard room. We changed to a standard room and discovered later that the top floor had the suites. It was also a bit disappointing to discover that we were in an old part of the hotel and that the main part had been recently refurbished. It looked like there was a big difference between the old and refurbished parts.

Guest name: Tom McCann, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Mar 2003

We will come back to El Coloso!

Guest name: Olav Solem, Norway

Average rating:  4.6

Guest type: Heterosexual Couple

stayed in Feb 2003

We checked-in and were taken to our room. They had given us a double room and we actually booked a junior suite as it was the last night of our honeymoon. There was also a foul smell in the room coming from the bathroom. I went back to reception to query the room and they tried to sell us the room we were put in for 102euros + tax. (I must mention that the receptionist's English was excellent so none of this is due to a language barrier.) This would have made the room the same price (if not more) as the suite. I asked to change rooms and was shown the suite (we had to run to keep up with the man showing it to us) - which I then asked to move to for the price which I booked it at (114 euros). At no point did the staff apologise to us and actually made us feel that we were just two troublesome guests and we felt very uncomfortable. When I went to check-out on the Saturday morning the same receptionist visibly took a deep sigh when she saw us. I travel quite a lot with my job and regulary stay in hotels - this is not the standard of service and coutesy that I expect in a four star hotel. It was a sad way to end what had been a very enjoyable honeymoon.

Guest name: SW, United Kingdom