Hotel Best Western Premier Santo Domingo - Madrid
Plaza de Santo Domingo, 13 - 28013 Madrid
Double room from
€ 60 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
8.8
6.8
7.0
8.1
7.9
‹‹ Wonderful hotel in the moderate to nice categoty - it's in a great location (close to all the major sights, but quiet and safe area), has very nice rooms...››
12 Jul 2005 read hotel reviewsHOTEL OVERVIEW
lounge
Best Western Premier Hotel Santo Domingo is located in a 17th century building where guests will enjoy the genuine Madrid lifestyle.
The hotel is situated in a small square in the historical quarter of Madrid, at walking distance from the historical and commercial area.
Moreover, Royal Palace, Royal Opera, Plaza Mayor, Austrias Historic quarter, Puerta del Sol, Prado Musseum, Reina Sofía Museum and Thyssen-Bornemisza Museum are some of the museums and interesting places nearby.
An Internet Point, a restaurant, a bar, several meeting rooms and a business center are some of the facilities offered by the hotel.
This property is open all year.
LOCATION
City Area:Gran Via
Position of the zone in the city
General map
GUEST ROOMS
double room
The rooms are spacious and decorated in different styles, to create the most appropriate environment for every taste.
All rooms are equipped with individually controlled air conditioning, mini bar, modem plug, direct dial telephone, safe, satellite and pay TV, and private bathroom with hairdryer.
Some of them boast excellent views of the city. There are non-smoking rooms available on request.
Single standard rooms have a maximum capacity of one person. Single superior rooms can accommodate two people. Double standard rooms have a capacity for up to two people and two twin beds (90 x 190 centimetres) or one double bed (1,50 x 1,90 metres). Double superior rooms can accommodate up to two people and feature hydromassage tub and bathrobe and they are equipped with two twin beds (90 x 190 centimetres) or one double bed (1,80 metres).
- Air conditioning
- Cable TV
- Colour TV
- Direct dial phone
- Hairdryer in room
- Heating
- High speed Internet connection
- Individually controlled air conditioning
- Internet plug
- Iron and ironing board available on request
- Mini bar
- Non-smoking rooms available upon request
- Pay TV
- Radio
- Rooms with view available upon request
- Safe
- Satellite TV
- Telephone in bathroom
- Wireless Internet connection
- Writing desk
BREAKFAST
The breakfast buffet is served in the breakfast room from 7 a.m. until 11 a.m. Monday through Friday and from 7.30 a.m until 11 a.m. on weekends.
HOTEL FACILITIES
- Credit card accepted
- Currency exchange
- Entire property is air conditioned
- Groups welcome
- Historic building
- Laundry service
- Lift/elevator
- Room service - limited hour
- Room service - limited menu
- Wireless Internet connection in the entire property
- City maps
- Concierge
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Banqueting service
- Business center
- Conference room
- Congress facilities
- Interpreting service
- Meals for groups
- Meeting lounge
- Meeting room
- Secretarial service
- Simultaneous translation
- Covered parking
- Rent a car in the hotel
- Shuttle service from and/or to the airport
- Valet service
- Internet/Email services
- Bar
- Restaurant
HOTEL REVIEWS
Mature couple
United Kingdom, Sep 2008
Central location and good standard. Suited our purpose (sightseeing etc) and reasonable value.
Young couple
United Kingdom, Sep 2008
Initially when arriving at the Metro stop Santo Domingo across from the hotel, we were a bit unsure where the hotel actually was. A few of the buildings in the area seem to be under development, and so have covers and scaffolding etc. Within 1 minute we realised it is literally across from the stop, so problem sorted. At first the area the hotel is in at first is a bit confusing as the area is more business like then what I expected, however, after the first day, you realize you’re quite central in relation to Opera and Sol (where there are loads of cafes and shops) and the rest of the Madrid centre. Having the Santo Domingo Metro stop outside made life a lot easier, as it is hardly ever busy as it is not a main stop, so we could jump on and off without to much effort. Also being on the red line it is quite a good connection to everything else. But as mentioned, Opera and Sol are in walking distance (Opera 5 minutes, Sol 10-15) once you get your bearings. Also around the corner were a number of little shops, which were a god send for picking up water/snacks before going back to the hotel room. As for the hotel, I couldn’t really ask for anything more. It wasn’t too expensive, and the service was top notch. The room wasn’t massive, but that’s what I booked, but it had more than enough room for two people. The bathroom was also top notch. Overall really clean and tidy in the rooms and in the building itself. We didn’t try room service, but we had the breakfast once, which was a quite nice continental spread. However, I would say it is worth trying once, but there are a lot of cafes nearby which would probably work out cheaper (13 euros for the breakfast with tax per person). The reception is 24 hours, which was really useful as our flight was at 6:30 AM with Ryan-air. I couldn’t ask for anything better, as the person who checked us out was really helpful, even with booking the Taxi (requested earlier).
Young couple
Italy, Aug 2008
this hotel is excellent for the location in the center of the city....you can arrive in few minute anywhere!
Young couple
Italy, Aug 2008
My room was quiet in a magnific hotel, a real "hotel museum" It was my second time in Madrid, and the location of the hotel was perfect to visit the city center!
Young couple
Italy, Aug 2008
un hotel molto bello da vedere e da soggiornare, in zona centrale e ben servito..siamo stati molt bene.
Father & son
USA, Jun 2008
My father and I arrived on a Monday evening after a long flight from California via Frankfurt. We were exhausted and hungry. The receptionist was very kind. He spoke English, a big plus! Quickly checked us in, we were in our room in less than half an hour. Near to the hotel were outdoor cafes so we were able to go down for a quick bite. The room and bathroom were spacious enough and very clean. We enjoyed our stay so much that we made another reservation for that friday that we returned to Madrid. Also made a third reservation for our last two nights in Madrid. The breakfast offered by the hotel was also great!
Family with young children
Italy, Jun 2008
Very good position, good hotel and good breakfast (to pay separatly), but the room was not so big and something used to wash was just for one person also the room was for two. In complex good ratio quality/price.
Family with older children
USA, Jun 2008
the walls were very thin - we could hear conversations from several neighboring rooms. Breakfast, while nice, was not included in the room price and was too expensive compared to other hotels in the area. Staff was competant but not friendly nor overly helpful. The location is very convenient - across the street from the metro station and within easy walking distance of major attractions.
Mature couple
USA, Jan 2008
Well located. Subway station right in front of hotel door.
Mature couple
Switzerland, Aug 2007
Das Zimmer (No.220) ist sehr hellhörig. Deutliche Stimmen von Nachbarzimmern und vorallem Wasserablauf Douche und WC
Mature couple
United Kingdom, Apr 2007
In general very pleasant. We travelled as couple and friend and were initially given the single room to the couple and double to friend. It took a bit of sorting out but after that everything was fine and we would stay there again.
Single leisure traveller
United Kingdom, Jan 2006
Room was very small
Not Specified
USA, Dec 2005
Hotel is in a great location. It is near a large shopping district filled with cafes and restaurants and other businesses. The metro is actually two steps away in front of the hotel. Other than the noise factor. The walls in the hotel were thin and the rooms were small. The hotel had everything you needed.
Family Group
United States Minor Outlying Islands, Jul 2005
Wonderful hotel in the moderate to nice categoty - it's in a great location (close to all the major sights, but quiet and safe area), has very nice rooms and is a good value for the price. I had no complaints and would highly recommend it.
Heterosexual Couple
United Kingdom, Jan 2005
The hotel was cosy and nice to come home to at the end of the day. The location was good - v. close to a metro station and a 10 minute walk down to the Plaza Mayor. The staff were very friendly and spoke good English. The spa bath in the bathroom worked too!
MAP
district map
DISTANCES
From Puerta del Sol: 300 metres.
From Plaza de España: 400 metres.
From El Prado Museum: 1.5 km.
From Reina Sofía Museum: 1.5 km.
From Thyssen Museum: 1.5 km.
From Juan Carlos I trade fair: 8 km.
From Toledo: 71 km.
From Segovia: 90 km.
From Ávila: 115 km.
From Valladolid: 195 km.
From Salamanca: 210 km.
HOW TO REACH THE HOTEL
By car
From the Barajas international airport, take N-II (II-Highway) onto Madrid city center. You may arrive to Avenida de América, where you have to turn left onto Serrano street. Follow straight ahead until reaching Plaza de la Independencia and take Gran Vía street. Go straight on the Plaza Callao and here take Preciados street towards Plaza de Santo Domingo.
By underground
The nearest underground station is Santo Domingo (line 2).
By train
The nearest train station is Atocha, located 1.5 km from the property.
From Atocha train station, you have to take line 1 until Sol and there change to line 2 until Santo Domingo.
By airplane
Barajas internetional airport is 12 km/15 minutes by car from the hotel.
TRANSPORT SERVICES
- Covered parking
- Rent a car in the hotel
- Shuttle service from and/or to the airport
- Valet service
A car park is available near the structure and offers limited parking spots for the hotel guests, subject to charges.
The hotel offers transfers from/to the airport, subject to charges.
HOTEL
lounge
ROOMS
double room
HOTEL FACILITIES
restaurant
The Inquisición restaurant, decorated in warm colours, offers traditional and international cuisine.
The restaurant opens from 7 a.m. until 11 p.m. to offer breakfast, lunch and dinner options.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after midday.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
In-room Internet plug is not included and costs the same as a local call.
Use of the Internet Point is not included. Prices on request.
Transfers from/to the airport are not included and cost €7.50 each way.
Breakfast is not included in the price and costs €11,50.
CANCELLATION POLICY
Tarjeta de crédito como GARANTIA.
En caso de anular la reserva después de las 18:00 hrs,del
día anterior a la fecha de entrada o de "no presentarse",
cargaremos el importe de una noche en su tarjeta de crédito
y cancelaremos la reserva.
In case of late cancellation or no show one night will be charged.
Non Refundable Rate
Compulsory credit card prepayment, the amount prepaid is
non-refundable in the case of cancellation.
Tarifa no reembolsable no admite cancelación
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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