Best Western Hotel Atlántico - Madrid

Average rating:  9.9

Guest type: Family with older children

stayed in Apr 2008

The hotel shuttle was at the airport for us. The check-in was easy. The entire staff was gracious and helpful, from giving directions to booking tours. Our 3-bed room featured two balconies which overlooked the vibrant Grand Via, yet, it was quiet and restful at night. The room was immaculate and the bathroom was modern and spotless. The ninth floor offers several lounge areas, both indoor and outside, with lovely views, as well as a bar. We did not try the buffet breakfast as there were many quick coffee places nearby. Exellent location, close to metro stops, quick walks to Puerta del Sol, Plaza Mayor, Plaza D'Espana and the Royal Palace. Short metro rides to Retiro Park and Prado. We would stay there again in a minute and highly recommend Hotel Atlantico.

Guest name: KB, USA

Average rating:  7.7

Guest type: Group

stayed in Mar 2008

Good location. Staff friendly. There are several metro station around the hotel (but you can walk to all the principal site to visit in Madrid). It's possible, asking the reception, to book a car from/for the aiport for 6 €uro.

Guest name: AM, Italy

Average rating:  8.0

Guest type: Young couple

stayed in Mar 2008

Rooms (at least on 6th floor) were newly decorated and of a very high standard with very smart bathrooms and flat screen TV. Reception staff friendly and helpful. Location on Gran Via is very good, noise is not much of a problem with the windows closed. But there was some noise from adjacent rooms. Breakfast -was a chaotic experience and they ran out of many things including bread. Suggest avoiding and going instead to one of many nearby cafes. Also, free shuttle from airport only goes at certain times, so unless you arrive at the right time you will end up having to take a taxi as we did.

Guest name: PW, Switzerland

Average rating:  9.6

Guest type: Two friends and myself

stayed in Feb 2008

The Hotel fully met my standard. The cleanliness, attention to detail, the staff, the comfort of the rooms, all made my friends' stay and mine a stay to remember.

Guest name: AS, Brazil

Average rating:  9.4

Guest type: Not Specified

stayed in Jan 2008

Very nice and convenient hotel placed in a very interesting area. Quality of rooms superior to the three stars category. Friendly and attentive staff.

Guest name: VT, Italy

Average rating:  10.0

Guest type: Young couple

stayed in Jan 2008

Much more than a 3 star hotel - great location, would stay here again and would have no problem recommending this hotel. Close to everywhere.

Guest name: NR, Ireland

Average rating:  10.0

Guest type: Mother & Daughter

stayed in Jan 2008

What a fantastic hotel, such a warm welcome from Ruth and the men on the desk. We stayed in Madrid 3 nights, a wonderful experience. Room had a safe, slippers robes etc, our beds were turned down at night with little chocs on pillow, very welcoming after a long days shopping. I was sick on the saturday asked at reception for a doctor and I had a doctor in my door 25 minutes later, he was fantastic. I have stayed in hotels all over the world and this was by far the most welcoming, friendly hotel I have ever experience. The bar on the 9th floor is so peaceful and relaxing. A MUST if staying in Madrid.. Book it !!

Guest name: ST, Ireland

Average rating:  9.8

Guest type: Not Specified

stayed in Dec 2007

Great hotel in a beautiful city. If i come back to Madrid i'll be there again!

Guest name: ES, Italy

Average rating:  8.0

Guest type: Family with older children

stayed in Feb 2007

A very pleasant hotel, excellent location.

Guest name: WA, Germany

Average rating:  9.3

Guest type: Mature couple

stayed in Oct 2007

Geographically good location, but very busy street. Bathroom (our room number 804) was exceptional. Highly recommend hotel, except for Gran Via busy location.

Guest name: HS, USA

Average rating:  10.0

Guest type: Mature female friends

stayed in Oct 2007

As you can see from my ratings, the Hotel Best Western Atlantico provided outstanding accommodation and service throughout my three days in Madrid. In particular the staff were welcoming and supportive, the decor was delightful, the breakfast was great value and the location was central. This hotel far exceeds its three star rating. I had the unfortunate experience of having my handbag stolen on my first night - the response from the staff was extremely considerate and helpful.

Guest name: LS, Australia

Average rating:  9.1

Guest type: Not Specified

stayed in Oct 2007

Solo por las terrazas ya vale la pena

Guest name: PM, Spain

Average rating:  5.8

Guest type: Not Specified

stayed in Oct 2007

The hotel has a great location. Accessible to everything and safe. We were given an updgraded double room......2 twin beds put together, though we requested 1 king/queen bed. The floor had a stale smell, but the room was good. The receptionist told us that this was a new floor and all new rooms. Not sure how the older floors would have smelt. Overall clean and good stay, though if not upgraded, I am not sure how our stay would have been. The hotel staff was hit miss.

Guest name: SB, USA

Average rating:  8.9

Guest type: Mature couple

stayed in Oct 2007

Only spent one night here in October but we were very impressed. Staff at the front desk and at the bar are very professional and friendly. Our room was very well appointed, extremely clean with a large bathroom and a good queen bed. There's lots of amenities; slippers, bathrobes, good quality bathroom soap and shampoos. The room was very prettily decorated. We face Gran Via and there was a block out shutter for the large window. Great view straight up and down Gran Via which is a non-stop 24 hour party street! Didn't have breakfast. The 9th floor lounge bar and terrace is terrific and a good place to relax and have a drink. It's open from around 3pm through to (I think) midnight. Hotel Atlantico is really well located, just near Callao Metro station and close to theatres, parks, shopping, the lot! The hotel provides a shuttle to the airport for only 6 Euros a person - truly a bargain compared to a taxi. You need to book at reception the day before your departure. I'd stay at the Atlantico again and would recommend it. All in all a terrific hotel at a reasonable price in a great location!

Guest name: Jane Chambers, Australia

Average rating:  9.1

Guest type: Mature couple + disabled mother

stayed in Sep 2007

A fantastic hotel in the center of Madrid with lovely spacious rooms. We had 1 room at the front (Gran Via, a very busy street)and 1 at the back side. Although the Gran Via Road is an extremely busy road you don't hear the noise in the rooms. People at the reception desk are all very helpful (and also speaking English). The breakfast buffet seems to be a bit expensive but going out in the morning to find a cheap place to have a breakfast isn't worth the hassle. One of the stops of the Madrid Vision-bus is about 50 metres from the hotel and so is the underground. All so very convenient. The Atlantico is an hotel we can easily recommend to others.

Guest name: RB, Netherlands

Average rating:  8.5

Guest type: Mature couple

stayed in Oct 2007

Nice clean hotel, a bit noisy because in the very center. Breakfast of good quality.

Guest name: Michel Briejer, Netherlands

Average rating:  8.5

Guest type: Group

stayed in Oct 2007

The hotel was perfectly located, the staff was always very helpful and the rooftop bar and lounge area was a wonderful place to rest before heading out for the evening!

Guest name: Lauren Dunlap, USA

Average rating:  9.1

Guest type: Not Specified

stayed in Sep 2007

Best choice!

Guest name: IL, Russia

Average rating:  9.9

Guest type: Single traveller

stayed in Sep 2007

Excelent... They gave me a room with view to the La Gran Via from a balcony... I enjoyed my stayed there... I had to go to other hotel and this one (Atlantico) is 10 times better tnhan the other that is 4 stars... !!

Guest name: Geimy Taboga Sagues, Venezuela

Average rating:  8.3

Guest type: Single traveller

stayed in Sep 2007

The standard hotel prices mightnot be so attractive as I asctually paid throuf the Venere reservation. In fact the price I paid is really good considering the type of hotel and services offered (competence of employees, excellent breakfast buffet and breakfast room. Location of the hotel is more than good (central); the only negative point is that GranVia cannot be the most quiet of the avenues in Madrid. In case of another trip to Madrid, Best Western Hotel Atlantico will be my first choice for hotel reservation

Guest name: EB, Italy

Average rating:  9.4

Guest type: Mature couple

stayed in Aug 2007

This was a beautiful hotel for the money. It was located in a convenient, central area. The hotel staff, especially the morning staff, were very helpful and friendly. We stayed in two different rooms, both of which were very clean and spacious. Great breakfast. We would recommend this hotel to anyone and stay there again ourselves the next time we are in Madrid.

Guest name: Robert Parker, USA

Average rating:  8.6

Guest type: Young couple

stayed in Aug 2007

Best western is a great hotel, it exceeded our expectations in fact of quality, gifts found in the room, spaciousness, and position in the very center of Madrid. Only remarks I can find were a cold welcome from the receptionists, without any hint in finding city places-to-see, noisy neighbours and some ants in the room.

Guest name: LD, Italy

Average rating:  9.0

Guest type: Mature couple

stayed in Aug 2007

Perfetta location per visitare Madrid. Ottimo rapporto qualità prezzo, pulizia, comfort e vicinanza con monumenti, musei negozi e quant'altro. Hotel centrale ma silenzioso.

Guest name: TN, Italy

Average rating:  8.6

Guest type: Mature couple

stayed in Aug 2007

We arrived about 10am and the room was ready. Staff friendly and helpful. Location ideally situated. Bedroom spacious with a large bathroom. Highly recommend this hotel.

Guest name: Henda Le Roux, South Africa

Average rating:  8.2

Guest type: Single traveller

stayed in Aug 2007

The hotel is excellent and the location is perfect. The services and attention could be better. The shuttle service airport-hotel-airport realy doesn't work. I waited for more than 1 hour when I arrived in Madrid and when I called the hotel I discovered that it doesn't pass in the airport between 1pm and 4pm!!! When I tried to use the service to go the airport I found out that it's not regular and I should have scheduled it one day before.

Guest name: Guilherme Franciscani, Brazil

Average rating:  9.2

Guest type: Mature couple

stayed in Aug 2007

The Atlantico's central location, excellent staff and price make it one of the best hotel values we've experienced. We've returned 3 times and will again if in Madrid.

Guest name: SH, USA

Average rating:  8.7

Guest type: Single traveller

stayed in Jul 2007

The Best Western hotel Atlantico is a lovely hotel in a very central area of Madrid. Rooms are nice and clean, very elegant and nicely decorated. The hotel is on the very busy Gran Via, but I couldn't hear a single noise from my bedroom. The staff is kind and helpful. It is a cheap choice if you are looking for a nice and central location (nearest tube station: Callao). I haven't tried breakfast, which was not included in the room price and it costs 9 euros. I would return to this hotel.

Guest name: Sergio Adami, Italy

Average rating:  10.0

Guest type: Not Specified

stayed in Jun 2007

Yes, I highly recommend this hotel. It's central to everything. I stayed with my hubby and my sons, 5 & 2 year olds. Our room was very nice. Although, it's right in the shopping area, you can't hear much noise from the street at all.

Guest name: Elvaixsa Sanchez, USA

Average rating:  7.4

Guest type: Family with young children

stayed in May 2007

The hotel location is excelent as it is in the center of Grand Via. We found the noise outside a bit loud, however, it should be offset to its convenient location. The hotel staffs are friendly and kind to all of my family. Excellent cost for value.

Guest name: MIHIRA Kazuhiko, France

Average rating:  9.3

Guest type: Not Specified

stayed in May 2007

Hotel BW Atlantico is very well located in the walking distance to all touristic attractions. Our spacy room was located on renovated floor with elegant nwe furniture and big luxury bathroom. New windows protected from any outside noise. Free Wi-Fi in the room was additional perk.

Guest name: Wlodzimierz Siemionow, USA

Average rating:  9.9

Guest type: Two mature women

stayed in May 2007

This hotel far exceeded our expectations! From the friendly staff at check-in to the absolutely wonderful newly-refurbished room on the 7th floor we could not have been more pleased. The room had the spaciousness, decor and amenities one would expect from a 5-star hotel. Not all rooms have been refurbished, so ask for one that has been. The location is between 2 close-by subway stations and handy for shopping. The location is a little short on good restaurants, but Starbucks and coffee shops are available. We also saw the location as a safe one at night for two women travelling alone as long as there were still many other people out on the streets as well. Lobby area short on space for lounging, but the solicitous staff more than made up for that, so we rate this hotel the best value for money spent during a 5-city Spain vacation.

Guest name: Montrew Johnson, USA

Average rating:  8.1

Guest type: Young couple

stayed in Jan 2007

Great convenient location. Clean, affordable "luxury" hotel complete with slippers and a robe. Free WiFi internet in the common areas. Free shuttle from airport, 6 Euro shuttle to airport.

Guest name: Olga Zilberbourg, USA

Average rating:  8.9

Guest type: Family with young children

stayed in Jan 2007

Very central, with nice and competent staff. Drawback is that as on the Gran Via, traffic makes it a bit noisy. Good breafast and great terrace on 9th floor

Guest name: Pierre BERNIGAUD, Russia

Average rating:  6.5

Guest type: Single traveller

stayed in Dec 2006

The hotel is really nice, in the center of Madrid, you can go anywhere by foot. The only problem I found, is that some tiemes the noise of the street was inside my room. The reception was nice, they speak several languages, and they are very kind, always when I asked for any suggestion of one restaurant, they recomended high quality/price restaurants.

Guest name: FC, Slovakia

Average rating:  8.1

Guest type: Family with older children

stayed in Dec 2006

On our last evening there we decided to have something eat in our hotel, our meal was only satisfactory, infact the waiter said that evening meals would finish completely. I guess that was because very few people availed of the service. In relation the location it was perfect. Street noise ie police vechiles were annoying but I guess that was because it was a festival week December 6th - 9th. If I was to visit Madrid again yes I would stay at Hotel Atlantico welcome & service was very good.

Guest name: David Dillon, Ireland

Average rating:  8.7

Guest type: Single traveller

stayed in Nov 2006

The hotel is well located at the center of Madrid, served with 2 metro lines. The staff was friendly. The room was clean and had all amenities necessary for a confort stay. Request a room at the back of the hotel, not facing the street, bcs Gran Via is a busy area even at night.

Guest name: CR, Brazil

Average rating:  8.7

Guest type: Young couple

stayed in Oct 2006

An ideal location for visiting the sites of Madrid. The nearest Metro stop is Callao on the Green 5 line, when you get up to the Gran Via street, head East on the North side and the hotel is less than 100m away. The Metro was easy enough to use, cheap (1 Euro) and quick, just keep alert and watch out for pickpockets bumping into you or covering their hands with coats. We had a very nice room which was at the back so was a little quieter. A small amount of noise could be heard from neighbours, but nothing too bad. The location was perfect for us, we were able to walk to Retiro Park, the Royal Palace, the Art Museum, and lots of restaurants, and of course, it's very close to the Metro if you need to go further. My Spanish was generally understood by the staff, and the receptionists seemed to speak good English. The only negative was that there was no answer from room service when we called, but may have been temporary. The only meal we had in the hotel was on the first night, and is served in the Cafeteria. The menu is limited and some items weren't available, but the food was good and the wine was very nice and a good price. Across the road and around that block are lots of places to eat, to cater for all tastes.

Guest name: David Roberts, United Kingdom

Average rating:  9.8

Guest type: Gay Couple

stayed in Oct 2006

The hotel is extremely well located on the Gran Via, reasonably close to museums, the royal palace, Puerto del Sol, Plaza Mayor, shopping, and metro. It was well run and clean, and relative to other hotels in Spain, the 8 euro per person breakfast was ample and varied and fresh, with scrambled and fried eggs, meat and cheese, fresh melon and fruit, pastries and breads, juice and coffee. Our room was large and comfortable and spotless (with two double -- not twin -- beds put together), with a minibar and a desk to write on, and the bathroom had a spacious and powerful shower, a bidet and a window for fresh air. The furnishings were modern but not chic, and beds were turned down nightly with chocolates. Free WiFi Internet service was only available in the lounge next to the breakfast room (not a major inconvenience); in the room Internet required plugging in and was not free, so we didn't use it. The price through Venere was 135 euros, a great buy, even without breakfast. The service at the hotel was competent (if not terribly cheerful), but that seemed to be the pattern in Madrid. Still, overall, we highly recommend the Atlantico; it mostly held to luxury hotel standards without the cost.

Guest name: Howard Karren, USA

Average rating:  7.5

Guest type: Not Specified

stayed in Sep 2006

Very nice hotel,location is perfect,staff very nice,friendly and efficient,definitely iwould stay in this hotel again.

Guest name: IR, Ireland

Average rating:  9.7

Guest type: Family with older children

stayed in Aug 2006

Very central.near metros and all beautiful sights and lovely shops.welcome was very pleasant.taxi to train station only 5 euros which reception organised.bus to airport good value and on time. breakfast tasty. city bus tour v interesting. 4*service in hotel.Would definitely recommend and return

Guest name: Jennifer Brown, United Kingdom

Average rating:  8.3

Guest type: Mature couple

stayed in Aug 2006

in pieno centro a madrid, ottima posizione per mollare l'uto e muoversi a piedi. buona qualità qualità prezzo, ma... non chiedete una stanza fumatori: c'è molto odor di fumo, troppo (siamo fumatori anche noi). comunque ottima qualità, da provare

Guest name: GABRIELE LENGHI, Italy

Average rating:  9.6

Guest type: Family with older children

stayed in Aug 2006

Very central, on main street.Staff were very helpful and pleasant.Near metro stations. Breakfast was tasty. Very pleasant surroundings. Bus to airport was on time and taxi to train station was only 5 euros.4* service. Would recommend

Guest name: Jennifer Brown, United Kingdom

Average rating:  9.7

Guest type: Family with older children

stayed in Jul 2006

we were very happy with our stay at Hotel Atlantico, it is in the heart of madrid with great people watching right out the windows! We had 6 people divided into 3 rooms and they were very accomidating (1 with double bed and the other 2 with 2-twin beds) Each room had its own character. We asked advise for dinner reservations and were given a fantastic suggestion. Very helpful and the price was very reasonable. We never ate breakfast at the hotel because there were so many places within a block.

Guest name: Michael Joyce, USA

Average rating:  7.7

Guest type: Young couple

stayed in Jul 2006

Tuvimos la suerte de pillar la mejor habitación del hotel: espaciosa, cómoda, limpia, con A/A y vistas a Gran Vía. No se puede pedir más...

Guest name: AM, Spain

Average rating:  10.0

Guest type: Young couple

stayed in Jul 2006

We booked all of our hotels for out 2 week honeymoon in Spain through venere.com and was very pleased to find that what we expected was what we got. Hotel Atlantico was no exception. It was the priceiest hotel we stayed at but the nicest. Our room was huge and very comfortable. We didn't have a balcony room, but it was nice and quiet. We did opt to eat the 8 euro breakfast and it was worth it.

Guest name: Andrea Tomas, USA

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in May 2006

Very good hotel

Guest name: PN, France

Average rating:  9.9

Guest type: Single leisure traveller

stayed in Jan 2006

The best hotel ever! Located on Gran Via where everthing is happening.

Guest name: Jeffrey Worthington, USA

Average rating:  8.8

Guest type: Couple with children

stayed in Nov 2005

Clean spcious and central. Just fine. Nice breakfast

Guest name: FK, Ireland

Average rating:  9.4

Guest type: Group of friends

stayed in Sep 2005

Lindo, pequeño (pero no se requiere más), personal muy agradable. El baño MUY limpio, la localización excelente. No llega mucho ruido a los cuartos. Tiene acceso a internet en las habitaciones, servicio de transporte de y hacia el aeropuerto. Buen hotel, lo recomendamos.

Guest name: AA, Mexico

Average rating:  9.9

Guest type: Couple with children

stayed in Aug 2005

Atlantico placed us (with teenage son, daughter) in a room facing the main street. View fair. Reception area amazing, marble, sculptures, art. Room largest on trip, bathroom all marble,clean, with everything you could want if you forget your personal items. Across street was department store with a complete market downstairs. Deli food was great, large selection of wines, liquors, beer. Came in handy. Meto stop closeby, also short walk to museums. Safe in evening for adult female to walk around. Theatre area. Venere quote was far less than what hotel produced in bill. Luckily I had copy of quote and hotel met the venere quote. Actually, hotel was worth much more.

Guest name: JG, USA