Double room from
CHF 300 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.7
9.2
8.8
9.5
9.8
‹‹ Lovely Hotel. We had a fantastic view over Luzern from our room. Very central for site seeing. Would stay at this Hotel again.››
05 Aug 2008 read hotel reviewsHOTEL OVERVIEW
hotel front view
4-star hotel Des Balances boasts a picturesque location on the Reuss river in the center of the Old Town of Lucerne. The hotel's 12th century facade is framed by iron fronted balconies that wind down to a riverside cafe.
Hotel Des Balances enjoys a convenient position, nestled in the heart of the Old town of Lucerne, featuring one of the city’s trendiest restaurants, with a unique bar, lounge and riverside terrace, a stunning view of the Reuss river and state-of-the-art facilities for seminars and banquets.
Wireless Internet access is available in the entire building.
LOCATION
district map
GUEST ROOMS
double room
Hotel Des Balances features 57 tastefully appointed guest rooms in various categories, all of which have private bathrooms with shower or bathtub, hair dryer and magnifying mirror. All accommodations feature a sitting area including a table, chair, desk and modem, as well as mini bar, direct dial telephone, radio, cable TV with all national and popular international channels, wireless Internet access, high-speed Internet access, safety door locks with Key Card, and an in-room safe.
Many rooms facing the river have their own balcony or terrace with wonderful views onto the famous Chappel Bridge and the Swiss Alps.
Pets are allowed.
- Antiallergic room
- Cot available upon request
- Direct dial phone
- Hairdryer in room
- Heating
- Mini bar
- Non-smoking rooms available upon request
- Radio
- Safe
- Satellite TV
- Wireless Internet connection
- Writing desk
BREAKFAST
breakfast room
A buffet breakfast is served in the restaurant every morning from 7 a.m. to 11 a.m.
A continental breakfast and an à la carte breakfast menu are also available.
HOTEL FACILITIES
- Historic building
- Laundry service
- Pets accepted
- Recently renovated
- Front desk - 24 hour
- Front desk - fax service
- Multilingual staff
- Newspapers
- Tourist information
- Banqueting service
- Congress facilities
- Own garage
- Bar
- Restaurant
HOTEL REVIEWS
Mature couple
France, Aug 2008
Excellent hotel, with splendid view, perfect location and very comfortable rooms. Warmly recommended.
Mature couple
France, Aug 2008
Very nice hotel very well located to discover Lucerne, rooms not very large, but service perfect
Family with older children
United Kingdom, Jul 2008
Lovely Hotel. We had a fantastic view over Luzern from our room. Very central for site seeing. Would stay at this Hotel again.
Single traveller
Denmark, Jul 2008
Yes, it was the first time.
Young couple
USA, May 2008
We stayed at des Balances for our 10th anniversary. We were as pleased with this visit as we were with our first one three years ago. The hotel is located about a 10 minute walk away from the train station, right on the river. The train ride from Zurich airport takes less than an hour. A taxi with our luggage cost 20 CHF so we walked on our way back! Check in was smooth and the staff were very pleasant - the only unusual thing was no one asked to assist us with our luggage. We had a beautiful junior suite with a river view (Rm 103). It was very large and immaculate, with modern furnishings and wood floors. There was a large bathtub/whirlpool in the room itself, with a separate shower and toilet. There was a large balcony with a small table - the view was simply spectacular. The town, river and Mount Pilatus were clearly visible. The hotel's breakfast was outstanding and sitting outside right next to the river is hard to beat. They had a delicious assortment of cold cuts, yogurt, breads, cereals and juices for 14 CHF. If you want eggs or other items from the kitchen, it increases the price to 27 CHF. We did not try the restaurant for dinner this time, although last time it was excellent. The staff were very friendly and recommended Taube and Fritschi for examples of restaurants with local food. Both were very good and reasonably priced. The hotel is ideally located, with several shops and restaurants nearby. The lake/center of town is only a 5 minute walk away. Lucerne is a gorgeous town not to be missed. Hotel des Balances is THE place to stay.
Not Specified
Spain, May 2008
Situación perfecta. Merece la pena cogerse habitación con vistas al lago.
Family with young children
United Kingdom, Apr 2008
I have always loved this hotel & to find it on your website at such a good rate is a wonderful surprise. The location is superb; you can walk everywhere. The restaurant is excellent & a gorgeous spot for dining with a mountain/lake view. They made my little one feel like a princess & didn't charge for the privilege. The rooms are designed beautifully & very spacious; we were lucky enough to have a lake & mountain view which was breathtaking. A delight all around!
Not Specified
Spain, Oct 2007
es una lástima que no se indique en las habitaciones exteiores al río que éstas no poseen balcón, sólo ventanas con la vista hacia él a pesar de que son más caras que las demás. Por el resto un gran hotel
Mature couple
United Kingdom, Sep 2007
Friendly Staff, Good command of English, Good location. Car parking available.
MAP
DISTANCES
From the train station and KKL (Culture and Convention Center Lucerne): a 5-minute walk.
From the Museum of Transport: a 10-minute drive.
From the Zürich Airport: 40 miles/65 km.
From the Geneva Airport: 155 miles/250 km.
From the Basel Airport: 68 miles/110 km.
From Bern: 68 miles/110 km.
From Chiasso: 125 miles/200 km.
HOW TO REACH THE HOTEL
By car
From Zurich: follow the green sings for the highway. You will pass the cities of Adliswil, Langnau and Sihlbrugg. Follow direction Lucerne. Take the exit Luzern Zentrum. Go onto the right hand most lane after exiting the tunnel. Turn right at signs for Gütsch and stay on the right lane. At the traffic light turn right and cross the Geissmattbrücke bridge. Immediately after the bridge turn right and drive through a small tower, which is built over the road (St. Karlistraße). Drive along the river until the wooden bridge (left curve in the road, wooden bridge on the right). There you have to turn right and you will get onto Mühlenplatz square. Cross the square, ignoring the no entry signs (being a hotel guests you are allowed to drive in) and turn right immediately after the square. Take the second road left and then onto the Weinmarkt. Hotel Des Balances is on your right.
TRANSPORT SERVICES
- Own garage
Guests can also park their car in the hotel's own garage, subject to charges.
HOTEL
hotel front view
ROOMS
double room
HOTEL FACILITIES
bar
The hotel's beautiful wooden bar (open from 7 a.m. to 12.30 a.m.) recalls the bow of a sailing boat - a popular spot any day of the week, that enjoys an ambiance of uncomplicated, casual elegance.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than 11.30 a.m.
INCLUDED/NOT INCLUDED IN THE PRICE
Garage parking is not included in the price and costs CHF 27,00 per night.
Baby cots and extra beds for persons over 12 years of age are not included in the price and cost CHF 70,00 per night.
Pet accommodation is not included in the price and costs CHF 15,00 per night.
Use of the wireless Internet access is not included in the price and costs CHF 5,00 for 30 minutes and CHF 19,00 for 4 hours.
Use of the Internet-Point is included in the price.
Breakfast is not included in the price and costs CHF 17,00 for the continental breakfast and CHF 27,00 for the complete breakfast menu.
CANCELLATION POLICY
in case of late cancellation or no show first night will be
charged
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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