Acquarello Swiss Quality Hotel - Lugano (self-classifiedThere is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.)

Average rating:  4.9

Guest type: Mature couple

stayed in May 2008

To my mind you get better deal out if you go in the wonderful fisherman village of Gandria (15mn by boat but also reachable by bus) and an uncomparable view

Guest name: Eric Fingerhut, France

Average rating:  5.6

Guest type: Young couple

stayed in May 2008

Close to train station, but have to take a little tram down to the hotel(1.10CHF oneway). Can hear the tram running as it is right in the hotel and then church bells ringing off very early in the morning and then no window blind so was awake very early. Hotel seemed old, room was clean, nice friendly staff, and in good location. A little pricey, but maybe ok for Swizterland.

Guest name: HW, Australia

Average rating:  4.9

Guest type: Not Specified

stayed in Mar 2008

Hotel staffs are very good..language is not a cencern as they speak good english, italian, and french. So its very good for International tourists. But the bad part is the double bed room size which is very conjusted. Breakfast in the morning does not have anything good to mention. Not even good options.

Guest name: SD, Switzerland

Average rating:  8.6

Guest type: Group

stayed in Apr 2007

For a Swiss hotel at this price, it was a really good deal. The location of the hotel is perfect. It is close to the shopping area and a short distance from the lake. The train that connects it to the train station is also very convenient. Although there have been some comments about the noise from the train, we had quite night sleep. Not a bit of noise. The breakfast was excellent. The room size was just nice for the four of us.

Guest name: Azhan Abdul Rahim, Switzerland

Average rating:  8.8

Guest type: Mature couple

stayed in Dec 2007

I stayed in Lugano for a meeting.

Guest name: LS, Italy

Average rating:  6.6

Guest type: Single traveller

stayed in Sep 2007

The hotel is suitable for single traveller since it is located right at the tram which is directy connected to the train station and with a few walk to restuarants and beautiful lake.

Guest name: SS, Thailand

Average rating:  6.0

Guest type: Me & Friend

stayed in Aug 2007

The rooms are typical for European hotels. The room was clean and bathroom was fine, however no airconditioning in August is uncomfortable. Also if you are a light sleeper, the funicular will keep you up late and wake you early.

Guest name: DB, USA

Average rating:  7.5

Guest type: Family with young children

stayed in Jul 2007

Rooms too hot, no airconditioning.

Guest name: Frans Drent, NL

Average rating:  5.4

Guest type: Young couple

stayed in May 2007

This place O.K. The photos make the rooms look a bit nicer than they actually are. The hotel itself is very strange, it feels like an abandoned hotel. And we really didn't feel that it was worth what we were paying. I would not stay at this hotel agin.

Guest name: Jillian Pasieka, Canada

Average rating:  7.9

Guest type: Not Specified

stayed in Apr 2007

Piacevole, nel centro storico con parcheggio vicino, pulito e non eccessivamente caro.

Guest name: AB, Italy

Average rating:  5.6

Guest type: 

stayed in Sep 2006

for a 3 stars hotel is too poor

Guest name: MG, Italy

Average rating:  6.7

Guest type: Group of friends

stayed in Jun 2006

banale, come arredo essenziale come arredo camere e spazi comuni, essenziale come prima colazione,buona la posizione e la disponibilita del personale, x quel prezzo mi aspettavo qualche cosa di piu' curato, le foto fanno sembrare le camere molto piu' belle della realta'

Guest name: Mara Michieluzzi, Italy

Average rating:  5.2

Guest type: Family Group

stayed in Dec 2005

I donot recommend who go by car but it is good for railway users.

Guest name: TT, Switzerland

Average rating:  5.8

Guest type: Heterosexual Couple

stayed in Jun 2005

Ask for room 511, has beautiful spacious terrace overlooking mountains, city & lake; $1 million view. Price on reservation was 128sf but was told that was for single, not couple. Price was 174sf. Room 511 is worth it

Guest name: MICHAEL FITZPATRICK, USA

Average rating:  7.4

Guest type: Not Specified

stayed in Jun 2005

Room was described as having air conditioning which was only a desk fan.

Guest name: SM, USA

Average rating:  10.0

Guest type: Not Specified

stayed in Mar 2005

After travelling 6,580 from Houston this was a perfect stop for the night. Felt well rested the next morning. Breakfast was great. Then travelled on direct to Rome. David.J.Whitworth-King

Guest name: David WhitworthKing, USA

Average rating:  6.7

Guest type: Not Specified

stayed in Feb 2005

Food disapointing, otherwise fine: nothing spectacular

Guest name: FK, Ireland

Average rating:  8.6

Guest type: Not Specified

stayed in Dec 2004

Good Hotel for a short stay. The funicular which is going literally through the building is making loud noise until midnight. But you can get used to it and maybe you can also ask for a more quite room. Nice Breakfast Buffet.

Guest name: Hunziker Daniel, Switzerland

Average rating:  2.8

Guest type: Single corporate traveller

stayed in Nov 2004

VERY noisy little hotel. The train makes a lot of noise during the night. Prices too high

Guest name: Andrea Peiser, Italy

Average rating:  8.6

Guest type: Single leisure traveller

stayed in Oct 2004

I spent one night at the Comfort Aquarello Hotel in Lugano, Switzerland. The location of the hotel was excellent; right next to the transport link from the railway station into the centre of Lugano. The hotel was an ideal location for myself as a single female; everything was easily accesible. The hotel staff were friendly, helpful and welcoming. The room was excellent for its purpose. It was clean and had everything I required. Thank you!

Guest name: Lyndsay Fraser, United Kingdom

Average rating:  8.2

Guest type: Couple with children

stayed in Jul 2004

This hotel was very nice and exceptionally clean. The staff was very friendly. The ease of access to the train station could not be beat, but there's a price to be paid for that location. The noise from the funicular was more than we expected and the room was very hot. Only a tiny fan was available to cool the room. I think we might choose a place a bit farther from the funicular if we were to go there again. Still, a nice hotel.

Guest name: AM, USA

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Jul 2004

This is a nice hotel. The location is fantastic right near the main train station and in the middle of everything. The family who runs the hotel are very helpful and friendly. However, as you can see from the pictures of the hotel there is a funicular running through the centre of the hotel. We had a room near the track and while the hotel has installed block out shutters and made efforts to reduce the noise, it really is very loud. Enough to shake the walls. Note the funicular is active between 05.20 - 23.59 and is particularly active in the early morning rush hour leaving every 2 minutes or so. I liked the hotel, but could not recommend it unless you can get a room well away from the funicular track.

Guest name: John Stirk, United Kingdom

Average rating:  5.4

Guest type: Heterosexual Couple

stayed in Jun 2004

i was quoted 125 and when i got to the hotel i was told to pay 170. the cheating was of the hightest level. this was highway robbery. but since i was desperate i paid. this was a shame as i could have looked for another place for that price.

Guest name: Thato Foko, South Africa

Average rating:  8.1

Guest type: Not Specified

stayed in May 2004

good little hotel price is right for what you get a bit noisy at times mostly because tram runs thru hotel room and bathroom are very clean and practical lots of water pressure great location

Guest name: RP, USA

Average rating:  7.4

Guest type: Not Specified

stayed in Apr 2004

There is a definite gap between the prices quoted in the net and the actual charged. The case is the following : Our family is of four people including two kids age 6 yrs. As such we have booked many hotels through your website where we have taken double rooms and have requested the hotels to provide one additional bed in the room. For cases where it is not possbile, the hotel communicates accordingly. In this case however, there was no communication leading me to believe that there is no problem in the same with this request (this was put as a remark to the hotel while booking the property through your site). But onreaching there I found that they charge CHF 60 (CHF 30 per kid for giving me one bed extra), this was ridiculous. I have already known my displeasure known to the hotel about this, but overall I couldnt do a thing and had to shell out the money. On this account, I felt cheated. Warm regards Jayant

Guest name: Jayant Upadhyaya, Switzerland

Average rating:  7.2

Guest type: Single corporate traveller

stayed in Mar 2004

Nice familiar hotel, not expensive, considering the level of prices in the country, right in the city centre. Not indicated on maps and taxi driver did not know the place. In fact, it is just ten meters from the cable railway coming down from the station. Prospective guests should be told this: on the one hand, it is extremely convenient if you come to Lugano by train; on the other hand, light sleepers may be disturbed by the sound of the cars, which go up and down every few minutes until late in the night and from an early hour in the morning. I had a room just opposite the railway and found it a bit unnerving, though I went to sleep just the same. It should be possible to ask for a room at the other end of the building, where the railway is probably less heard or not at all. Lugano goes to sleep very early and at 9 PMalmost all reastaurants are closed. It would be nice if light meals could be obtained at the hotel at least until 10 PM. There is a bar, but it seemed to attract only beer drinkers (very respectable and quiet ones, to be sure). A good place to stay if you are in Lugano on business, and I shall stay there again.

Guest name: LD, Israel

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Aug 2003

Our room was very clean and the beds were comfortable. We were worried that the funicular would be very noisy but it was not too bad. The main problem we had at the hotel was that the rooms were very hot and an overhead fan would have made a difference. The reception area was rather scruffy but the staff were nice and for the price we paid we had no complaints

Guest name: CP, Switzerland