Hotel Ilaria - Lucca

Average rating:  8.0

Guest type: 

stayed in May 2008

I think the price was fair apart for our last night when it was almost double the price, even the hotel staff thought it had been an error when I mentioned it but unfortunately it was'nt.

Guest name: SC, United Kingdom

Average rating:  9.8

Guest type: Not Specified

stayed in Apr 2008

We arrived after about 24 hours of plane & train travel and found the Hotel Ilaria to be an oasis to recover from our weariness. It had the best breakfast of any hotel we stayed at. The location within the walled city was charming. It was an easy walk from the train station. It was a great beginning to our 17 day trip in multiple cities.

Guest name: Julie Lydick, USA

Average rating:  8.1

Guest type: Mature couple

stayed in Apr 2008

The hotel is a little hard to drive to and you will struggle to park a large car but once parked up, Lucca is a beautiful city to walk around. You will need to find a restaurant for your evening meal but there are plenty nearby.

Guest name: RD, United Kingdom

Average rating:  8.3

Guest type: Single traveller

stayed in Nov 2007

With thanks to front desk staff, especially Fabrizio Mazzini and Sri Lankan staff for a very helpful stay.

Guest name: Anne Hoover, USA

Average rating:  9.9

Guest type: Young couple

stayed in Oct 2007

Absolutely wonderful hotel! We would stay here again and again. Excellent location, friendly and attentive multi-lingual staff, coffee bar with drinks and snacks available all day at no charge, bicycles, public areas that were welcoming and private enough to actually sit and relax in. Lucca was charming, and Ilaria was the icing on the cake. My husband and I fall somewhere between "young couple" and "mature couple," but I promise you either would be very happy here! As to noise, our first room faced the road and was just a bit loud during morning rush hour. Housekeeping was cleaning the room across from ours and my husband checked it out; its view was of trees and a lovely courtyard, so we asked to switch. Very quiet the second morning!

Guest name: DT, USA

Average rating:  9.4

Guest type: Mature couple

stayed in Oct 2007

The city is a wonderful example of a walled city.

Guest name: SD, USA

Average rating:  9.4

Guest type: Mature couple

stayed in Sep 2007

We were surprised by the quality of the hotel. The review I had read lead me to believe that Ilaria was a small family owned and run hotel but it was more than this. In addition, we were upgraded to a suite which was quite "grand" compared to what we were expecting and away from the main hotel complex. The only negatives from our point of view were that it was a little noisy first thing in the morning as the local area came to life and breakfast was down the road in the main hotel building.

Guest name: Phillip Lodge, Australia

Average rating:  9.6

Guest type: Young couple

stayed in Aug 2007

When we arrived at the hotel, we were told that, unfortunately, we'd been upgraded to a suite in the new accomodation block across the road from the hotel. I'm not sure why they thought this was such bad news, as the suite was absolutely brilliant. I therefore can't comment on the normal rooms, but judging by everything else we saw during our stay, I'm sure they were fine. The hotel is in a nice part of town, not too far from the sights. The staff were excellent. It's possible that the hotel is a little on the pricey side, but having been upgraded, I can hardly complain about what we got for our money! Would definitely stay here again.

Guest name: Tom Bennett, Netherlands

Average rating:  10.0

Guest type: Mature couple

stayed in Jun 2007

Both of us felt extremely welcome at this family owned boutique hotel in Lucca. The owner personally greeted us and was there every day to oversee his hotel and staff. It was particularly nice to have a spread of cookies, coffee, soft drinks and fresh fruit available gratis every day in the lobby. An excellent breakfast in a beautiful hotel and city. This was our second visit to Lucca and when we return it will be to the Hotel Ilaria. We strongly recommend this excellent hotel.

Guest name: Albert Cevasco, USA

Average rating:  9.9

Guest type: Mature couple

stayed in Apr 2007

If there were any flaw at all with Ilaria in Lucca, it was the initial failure to describe to the incoming guest all of the services (such as free bicycles and free audio guide to the city) the hotel provides. Nor did I see that info published in the hotel guide in our room. Still, a very fine hotel by my standard.

Guest name: Martin Pulvers, USA

Average rating:  9.3

Guest type: Single traveller

stayed in Apr 2007

The hotel was immaculate, excellent service, wonderful location and a lovely breakfast each morning. I would definitely recommend, just be prepared for a very 'firm' mattress.

Guest name: Maureen Buell, USA

Average rating:  9.9

Guest type: Group of friends

stayed in Mar 2006

lovely hotel, lovely town

Guest name: KK, USA

Average rating:  9.9

Guest type: Couple with children

stayed in Mar 2006

Restful sleep,excellent service, very good continental breakfast, nice decor, spacious bathrooms,nice public spaces, good location, bikes were comfortably (20 minutes and you've circled the city), Front Desk "Claudia" very pleasant and could be Reece Witherspoon's twin :)

Guest name: Randall Siber, USA

Average rating:  10.0

Guest type: Not Specified

stayed in Oct 2005

We were thrilled with both hotels we booked through Venere.com The Royal Sporting Hotel in Portovenere and the Ilaria in Lucca Terrific tERRIFIC

Guest name: Ruth McMonigle, USA

Average rating:  9.1

Guest type: Not Specified

stayed in Jun 2005

If you are looking to stay inside the walls of Lucca, Ilaria is a very good choice. The hotel is convenient to many good restaurants and most historical/artistic features of Lucca. The whole staff was wonderful, helpful in everyway. Fabrizio and Latizia were very sweet and caring. Paolo was also eager to be helpful. Tell them we said "Hello." Don't miss sitting outside on the porch for a drink before dinner, after walking around town all day. It's not a cheap hotel, but we got a decent rate (200 euros) on venere. They try to push restaurants owned by the same people. Those are not bad, but seek out Barala, D'Olivo, Da Francesco, all in town, and Al Porto, which is a short walk outside the walls. You'll find only Italians at the last two restaurants, so bring your dictionary. In our desire not to have to pack our bags every 2 or 3 days, we chose Lucca as our base to explore the area. Our one regret is that we probably spent too many nights there relative to what there is to do. If you are staying for a while in Tuscany and don't want to change hotels a lot, better to be based in Siena.

Guest name: Thomas Masiello, USA

Average rating:  8.7

Guest type: Heterosexual Couple

stayed in May 2005

Friendly and helpful staff, good location, parking available,we would stay again.

Guest name: Peter Wright, United Kingdom

Average rating:  8.1

Guest type: Not Specified

stayed in Nov 2004

A very good, modern and efficient hotel with a central location inside the walled city.But it lacks characters. Good place to stay for those with money to burn or on business ( company pays ). Abit on the expensive side for an establishment of this kind

Guest name: Davy Sukamta, Indonesia

Average rating:  8.5

Guest type: Family Group

stayed in Oct 2004

Excellent location in central Lucca. Garage car parking available with staff to help. A very good welcome, we were very late. Pristine rooms.

Guest name: Robin Trotter, United Kingdom

Average rating:  9.9

Guest type: Not Specified

stayed in Oct 2004

This was a very luxurious accommodation but it wasnt clear when we booked that the suite would be separate from the main hotel.

Guest name: JB, United Kingdom

Average rating:  8.0

Guest type: Single leisure traveller

stayed in Jul 2004

Excellent, but too small rooms

Guest name: GS, Belgium

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Jun 2004

Our street-side ground-floor room was a bit noisy - ask for an park-side room! Otherwise a very pleasant stay (we extended it by one night), even if a bit pricy.

Guest name: VG, Switzerland

Average rating:  3.6

Guest type: Single leisure traveller

stayed in May 2004

I booked a single room and asked for a single room upon arrival and instead was given a far more expensive room that I did not need. The room at Ilaria was more expensive than any other I stayed in while in Europe. I would rate it only slightly better than the cheapest and significantly worse than the rest.

Guest name: Michael Dymzarov, USA

Average rating:  7.3

Guest type: Not Specified

stayed in May 2004

Very pleased with room, service, parking. Breakfast table not filled up all time. Room prices are high. As customer I should like to have any kind of discount possibilities.

Guest name: Jan Kirkeng, Norway

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Oct 2003

Exellently located, nice rooms, and good quality of treatment in hotel, as always in italy the quality of hotels is not like the high level as in us or rest of europe but overall the best place to stay in lucca for a reasoable price

Guest name: Christoph Handl, Austria

Average rating:  9.6

Guest type: Gay Couple

stayed in Aug 2002

A lovely small hotel. I particularly liked the daytime free buffet in the breakfast area - do not make the mistake of using the Mini Bar when the same cold beer is available free downstairs ! It is quite difficult to drive into and although the hotel's own literature makes it quite clear how to do it, none of their literature was sent to us and the web information does not carry this.

Guest name: Martin Smith, United Kingdom