Caswell Hotel - London

Average rating:  6.8

Guest type: Young couple

stayed in Mar 2008

It was the second time that I stay in london and It was th first time that I stay in Hotel Caswell. price/quality is good but having not the bathroom in room is a trouble!

Guest name: RB, Italy

Average rating:  7.3

Guest type: Family with young children

stayed in Mar 2008

Good value for money. Long way to Victoria Station if carrying lugguage.

Guest name: GC, Malta

Average rating:  3.4

Guest type: friends

stayed in Feb 2008

What bothered us most is the fact that this hotel was supposed to be non-smoking. When we arrived, the bedroom smelt cigarette as though someone had just smoked. There was a cigarette butt in the toilet. The last night, our neighbours smoked a lot and the smoke came into our room, we had to sleep with the window open. It even smelt cigarette in the dining room. It wasn't quiet at all, people could arrive any time and banged the doors, nobody told them anything. Actually, we barely slept the last night we stayed there. As for the shower, I had a cold shower on the first day. The man told us we had to use it full force, that's what we did and there was 5 cm water in the bathroom because the draining didn't work. To me, it seemed more like a youth hostel.

Guest name: JT, France

Average rating:  3.2

Guest type: Family with older children

stayed in Feb 2008

Flea pit without the fleas. Room was clean. But tiny. Beds too squishy. Bulb missing leaving live terminals in bedside lamp.( was sorted when pointed out but only with a non working bulb) Breakfast was quite good but there is an excellent cafe in Pimlico. Overall there must be better I would say it was ok if you can not get in anywhere else. Not to be recommended unless in need.

Guest name: RD, United Kingdom

Average rating:  7.3

Guest type: Single traveller

stayed in Jan 2008

if you don't need a luxury room, this hotel is perfect. cheap, clean, very nice neighborhood with lots of nice cafes and nearby victoria station. the room was a bit old and small but I had a perfect stay!

Guest name: KP, Netherlands

Average rating:  7.1

Guest type: Young couple

stayed in Jan 2008

Very good location. Very small rooms. Very good price.

Guest name: OD, Belgium

Average rating:  4.3

Guest type: Young couple

stayed in Dec 2007

Our room was given away because the manager could not contact me on my mobile so we ahd to wait until 7pm for a room to be available. The room was small and outside the main building, (felt like we were staying the the gardenshed). Good points are the location (near central station) and the breakfast was good.

Guest name: LS, Australia

Average rating:  3.9

Guest type: Single traveller

stayed in Dec 2007

I booked the hotel for one night as I had to depart early in the morning by coach. The worst thing – The public shower. At first glance I was happy to see the shower was near the room and didn’t check it. Late in the evening I found out the water was Cold. I tried another one which got flooded immediately and a third one which was quite the same and in addition the water was only warm (for a winter night it was terrible). The television also didn't work in my room which was underneath the stairs. The size of the room was o.k. and I was told I got promotion to a double room. For a couple – I find the bed was narrow. I didn't stay long enough to find out how the breakfast was.

Guest name: MD, Israel

Average rating:  6.2

Guest type: Gay Couple

stayed in Dec 2007

The shower booth is narrow.

Guest name: YK, France

Average rating:  8.8

Guest type: Group

stayed in Dec 2007

We really enjoy our stay.. We had a triple room which was spacious. It is only a couple of minutes away from Victoria station. We will definitely stay in this hotel again.

Guest name: JC, Malta

Average rating:  5.3

Guest type: Not Specified

stayed in Dec 2007

It is a very cheap hotel and the location is ok.

Guest name: VD, Italy

Average rating:  2.7

Guest type: Young couple

stayed in Nov 2007

I stayed in a room outside the hotel, isolated. it was small with no bathroom. you could hear everything from the other rooms and outside. maybe there were better room, but the hotel was full, so i don't know. the staff was friendly. the location is good. it's in a quiet residential area 10 minutes away from victoria station. and near buckingham palace. so that was fine. if all you want is a place to sleep it's okay i guess.

Guest name: André Pereira, Portugal

Average rating:  4.9

Guest type: Mature couple

stayed in Oct 2007

Not exactly what I expected, but in London they rarely are. We had a room in the basement but had to go inside to use the shared bathroom. The shower was very odd. No place to take off your clothes but IN the shower so you froze while trying to adjust the water and your sleeping attire got wet.

Guest name: CC, USA

Average rating:  7.1

Guest type: Group

stayed in Oct 2007

Hotel très correct et calme. Nous avons passé 3 nuits dans une chambre de 4 (2 grands lits) avec salle de bain privée.

Guest name: BR, France

Average rating:  7.2

Guest type: Young couple

stayed in Oct 2007

We stayed two nights here. The room was small but clean. We noticed a bad smell when we had the window open (window facing the street) and it seems there is a sewer pipe open in the street so sometimes some bad smells waft in. The hotel personnel were friendly and accomodating. I did request a double bed in my notes on the reservation but they gave us two single beds. In the end after I showed them my reservation printout with my note, they offered us a double bed but it was at the top of the fourth walk up floor so we ended up preferring the single beds mid floor.

Guest name: EZ, France

Average rating:  8.0

Guest type: Family with older children

stayed in Sep 2007

We needed a quad room for our us and our two children aged 10 and 14 years. Ours was on the ground floor at the front so was very handy for us and the road outside was not too noisy. It was two double beds and pretty cramped but we expected that in London for the price. The bathroom is just a walled off corner in the room and for the first couple of days the shower soaked the whole bathroom because the shower head pointed straight out and the curtain was too short. After we complaineded they changed the curtain and it was a lot better. There is a laudrette nearby that offers to do the laundry for you for a bit extra. Very handy unless you like watching washing machines on your holiday. We liked the location as it had a lot of nice small restaurants nearby yet was reasonably quiet on our street and was quite handy to Victoria Station.

Guest name: Judith Tisdall, New Zealand

Average rating:  6.9

Guest type: Family with older children

stayed in Oct 2007

Esattamente come me lo aspettavo : camera picola, hall piccola, sala da pranzo piccola, corridoi stretti e tante scale. La nostra camera con tre letti era poco spaziosa, ma molto silenziosa, gli altri ospiti molto discreti così come il personale. Preciso che il bagno è sempre in un altro piano, la doccia no. La colazione è abbondante solo se chiedi il bis o il tris, come facevamo noi. Il rapporto qualità/prezzo è ottimo considerati i prezzi di Londra. Molto bello il quartiere e ottima la posizione rispetto alla tube. Potrei definirlo un albergo essenziale:c'è solo quello che serve e niente di più: per esempio non c'è neanche un quadro alle pareti. Ci sono stato bene, ma forse la prossima volta cercherò,in un altro albergo, qualche comodità in più.

Guest name: PIERLUIGI GARDINI, Italy

Average rating:  3.5

Guest type: Young couple

stayed in Sep 2007

es una esctructura de 2 estrellas, no se puede pretender mucho. las habitaciones son pequenias, pero la verdad podrian estar mas limpias. los espacios son todos pequenios, ni hablar del baño (era compartido) y peor era la ducha... la piletita de la habitacion, era mejor si no estaba... la alfombras eran sucias. El personal era muy ambale, nos recibieron bien, pero por el resto mmm, repito, es un hotel de 2 estrellas (que parece de 1). pero, por poco dinero es lo que hay. como ubicacion, muy cerca de vitoria station. el desayuno: bien. en la noche se escuchaban los ruidos de tooodo el hotel.

Guest name: NT, Italy

Average rating:  8.3

Guest type: Not Specified

stayed in Sep 2007

Wir hatten Glück, weil wir ein Drei-Bett-Zimmer bekommen haben, obwohl wir nur ein Doppelzimmer gebucht hatten, so war unser Zimmer für uns zwei groß genug. Das Hotel liegt etwa 10 Minuten zu Fuss von der Victoria Station entfernt, ausserdem cc.15 Minuten vom Buckingham Palace und zwanzig Minuten vom Westminster und Westminster Abbey, so ist die Location wirklich ausgezeichnet. Das Hotel ist in erster Linie für Low-Budget-Touristen geeignet, die den ganzen Tag unterwegs sind und nur zum Schlafen ein Hotelzimmer brauchen. Das Frühstück kann man vergessen, am ersten Tag haben wir es ausprobiert, dann sind wir nicht mehr hingegangen. Das Bad war besonders klein, schon zu eng. Ich glaube, dass man in diesem Hotel gerade das bekommt, was man für diesen niedrigen Preis erwarten kann.

Guest name: CF, Hungary

Average rating:  7.0

Guest type: Family with older children

stayed in Aug 2007

Nice quiet place, 5 minutes from Pimlico station. The room is quite clean. We were unsatisfied with the shower and the safe didn't work. The breakfast is VERY modest. Overall, the hotel is OK.

Guest name: IG, Israel

Average rating:  8.1

Guest type: Group

stayed in Aug 2007

This hotel is in a great location, 10 min walk to Victoria Station. Some bars and restaurants around too.

Guest name: AA, Sweden

Average rating:  7.2

Guest type: Young couple

stayed in Jun 2007

This was a nice, clean hotel about an 8 minute walk from victoria station. The showers are very dodgy though and your room key doesn't let you into the hotel whihc was very odd. Every time you leave the premises you have to ring the front bell to get back in (which wasn't a problem because of 24 hour reception but would be much easier if your key just opened it itself) and no fridge for your room was annoying considering it cost so much. otherwise a very pleasant stay

Guest name: Dane McKay, Australia

Average rating:  8.2

Guest type: Not Specified

stayed in Jun 2007

The staff and employees were polite and did their jobs efficiently. We had breakfast included with our stay and were given tea or coffee, orange juice, croisants or toast, preserves, and a variety of fruit and cold cereals to choose from. While in London, we ate dinner at a nearby fish & chips restaurant, a nicely decorated Indian restaurant (we like curries), and a Mediteranian shish-ka-bob resaurant.

Guest name: Gerhard Streuding, USA

Average rating:  7.9

Guest type: daughter and mum

stayed in Jun 2007

Okay, it's not the Ritz, but it's really well situated, the people are nice and the breakfast is good. The prices are what they are in London, i.e. too high but it's still a good deal. The room (number 9, a twin bed en suite) was small and the bathroom even smaller but it was expected. This room was pretty quiet so we slept well. Overall, it was a good experience! I would definitely go back to this hotel.

Guest name: Natacha Ravaine, Ireland

Average rating:  8.9

Guest type: Family with young children

stayed in Jun 2007

If it wasn't for Hotel Caswell, I would have regretted my holiday. This hotel is clean, well run, in a good area, quiet etc. I would live here at any time. I have paid almost double these rates for similar rooms in a travel lodge. Breakfast was nice. It was a continental breakfast but well presented. The staff where all friendly and efficient too.

Guest name: David Taylor, South Africa

Average rating:  7.0

Guest type: Young couple

stayed in May 2007

Though the room is small, but very clean and staff are nice. However the shower is weak. Location is a bit farther away from station as expected, but still conveniently located near bus stop (No.24), and with lots of place to eat nearby, also the Sainbury Supermarket.

Guest name: Chi Lun Chiu, Hong Kong

Average rating:  7.6

Guest type: Young couple

stayed in Apr 2007

In the same area you can find a lot of hotels. I tried two of them in the past and Caswell is the best, referring to price/quality. You have to remember that London is very expensive. The only problem we had was that they changed us the room for the last night telling it only the day we had to change, not before paying. It was uncorrect, and not professional but they didn't take care of our disapointment

Guest name: CC, Italy

Average rating:  7.1

Guest type: Young couple

stayed in Apr 2007

we stayed only 3 days and we find room and bathroom clean and comfortable, even if the door of bathroom had got a little problem ...opening it required much patience for the terrible sound it made! we payed total price for 3 nights at the arrival, and breakfast was very good, with tea or coffee, croissant,toast, butter and marmelade, no english breakfast was offered. Beds were made every day and all was clean, moquette apart! we always recommend to walk with shoes or socks, as afterall in every hotel. If I would return in London maybe I'd come in this Hotel. Lilia from PG Italy

Guest name: Lilia Gigliarelli, Italy

Average rating:  8.5

Guest type: Family with young children

stayed in Apr 2007

GOOD CLEAN HOTEL NICE BREAKFAST NO COMPLAINTS

Guest name: CM, United Kingdom

Average rating:  8.9

Guest type: Mature couple

stayed in Apr 2007

As a moderately priced hotel the Caswell was better than we expected. Centrally located, Friendly and competent staff, clean enough, better than usual breakfast. Our room was quiet, albiet brightly lit. The only complaint I have is that the cord to the permanently attached blow dryer was a frayed fire hazard. Overall, I would definately recomment this hotel to travellers on a budget.

Guest name: David Brown, USA

Average rating:  4.9

Guest type: Family with older children

stayed in Apr 2007

We stayed in a 4-bedroom located on the ground floor just beside the entrance. We were disturbed of loud noices from the entrance door when guests rang the bell and when they closed the door. The bathroom was like a small plastic cabin placed in the bedroom. We have never seen something like that before! There were 2 beds in the room but they were only 140 cm, so there were not much space for each one of us. First night was like a nightmare. One of the beds were broken and it was impossible to sleep in it. We can't imagine that previous guests have slept in that bed without complaining. After complaining the manager gave us a bed from another room. (We still wonder which in room he placed the broken bed!) Caswell is a low budget hotel. I don't know what the other rooms are like, but if you would like to stay in this hotell I recommend you to ask for a room on the 1 floor or above that. Avoid the rooms on the basement or groud floor!

Guest name: AJ, Sweden

Average rating:  9.2

Guest type: Mature couple

stayed in Apr 2007

Excellent Location, Near to most landmarks and transportation. Very helpful staff. Rooms were vey small by American standards, but for the over all hotel prices in London the price was very fair. I would stay at this hotel again.

Guest name: Sergio Portillo, USA

Average rating:  8.9

Guest type: Young couple

stayed in Mar 2007

Great location! The breakfast was sufficient. We would highly recommend a stay here, as it is so reasonable for London, while still in a great location.

Guest name: CA, USA

Average rating:  4.8

Guest type: Group

stayed in Feb 2007

Ca vaut le prix qu'on paie. Honnete pour Londres. Regardez par contre le chemin de victoria Station à l'hotel sur Mappy ou Michelin car le plan du site Venere est ULTRA approximatif. l'hotel est par contre bien a coté de Victoria station donc une très bonne situation. Petit dej à la francaise.

Guest name: Lorène Fuss, France

Average rating:  8.4

Guest type: Young couple

stayed in Jan 2007

For the price I paid I expected to be in a great location, but expected a small room—I did fear based on the previous reviews that it would be a nightmare. With respect the first, it was within 15 minutes walk of the main attractions, close to eating places, and, most of all, quiet (at least for London). The lobby was a small office and the staff was curtious, but recall people from different countries have different manorisms that could be percieved as abrasive (keep an open mind). There was no elevator, so I hope you have a strong back if you have big bags. The room was small by American standards, but for the center of London, acceptable (room 19 has a full size bed, closet, sink, and small night stands, with about a 5’x5’ space to move around). The room and bathroom was clean, sheets were clean, clean towels, carpet was clean, the small TV worked, tea and coffee station, and it was quite (the hotel was not full so we did not hear too many people). The room was cleaned each day and we felt the hotel was quite secure. The entire hotel received new carpet and paint, and it seems that during December 2006 the hotel was being remodeled. Breakfast included 2 cresants, juice, fruits, cereal, and coffee or tea. The breakfast staff was polite and fast, the place was small, but clean. I would recommend this hotel for its price and location.

Guest name: Maria Angeles Fernandez, Spain

Average rating:  9.6

Guest type: Mature couple

stayed in Dec 2006

The reason we decided to spend Christrmas in London was to be able to attend the midnight mass at St Paul's Catedral. We were happy with our stay at Caswell Hotel.

Guest name: Vijay Vicknesh, United Kingdom

Average rating:  7.7

Guest type: Mature couple

stayed in Dec 2006

good hotel and price not expensine near victoria bedroom small and bathroom not in bedroom tv ok

Guest name: JOEL TIAR, France

Average rating:  7.2

Guest type: Young couple

stayed in Dec 2006

this hotel is very good for price/quality and is near to the centre by walk

Guest name: Alberto Ginetti, Italy

Average rating:  6.8

Guest type: Family with older children

stayed in Dec 2006

Todo Bastante correcto para su precio, localización inmejorable.Cuidado con los taxistas ilegales que te piden.Si quieres un taxi normal especificaselo.

Guest name: Santiago Villoldo Pérez, Spain

Average rating:  5.8

Guest type: Young couple

stayed in Dec 2006

Dai commenti degli utenti di venere mi aspettavo qualcosa in piu. Comunque, dati gli alti prezzi di londra, non ci si puo lamentare piu di tanto. Il tutto è un po obsoleto ma essenziale. La posizione permette di raggiungere la metro e gli autobus in pochi minuti. La colazione servita non è di tipo internazionale.

Guest name: MM, Italy

Average rating:  8.3

Guest type: Single traveller

stayed in Nov 2006

This hotel is definitely a great place to stay in London for couple of days becasue of the price. It is relatively low while the location can't be better. It's easy to get anywhere in downtown (you can walk or take a cab). The rooms are pretty small though, but I guess this is the way it is in London. The only thing which was really inconvenient, it's a tiniest shower! But I still recommend getting a room with a bathroom in it as oppose to having to use a public one (you have to go up and down the stairs to get there). Overall impression was pretty good.

Guest name: Ekaterina Evanguelidi, USA

Average rating:  4.7

Guest type: Young couple

stayed in Nov 2006

We had a room with a bathroom that was practically unusable, hot water didn't work well (you could choose betweend getting burnt or frozen). There was a very old and dirty chair in the room. People working in the breakfast area were very nice. We were asked to pay all nights as we got there, this never happened to me before in a hotel, but maybe it's a common practice in England and I don't know about it.

Guest name: SS, Italy

Average rating:  8.2

Guest type: Young couple

stayed in Nov 2006

pas de probleme. bon acueil bon ptit dej. tout est propre. un peu cher pour ce que c'est mais, c'est london...

Guest name: J-b Villain, France

Average rating:  8.9

Guest type: Family with older children

stayed in Oct 2006

Excellent location on quiet street, with cafes and shops two blocks away. Friendly atmosphere in the whole hotel, both employees and other guests. Small but comfortable rooms. No lobby, but a nice breakfast room. Taps take some getting used to: cold water is hot at first but cools down after a while, and vice versa.

Guest name: Fredrik Lundevall, Sweden

Average rating:  5.2

Guest type: Not Specified

stayed in Oct 2006

The drainage of the shared bathroom has problem. Fortunately, it has private sink and mirror in the room. The breadfast is ok but the service is good.

Guest name: PT, USA

Average rating:  3.9

Guest type: Young couple

stayed in Oct 2006

on y est allé le 9 octobre 2006 pour 3 jours et on a été très surpris... pour le prix, on ne pensait pas que les toilettes et les WC se trouveraient dans le couloir, d'autant plus que cela n'est préciser nul part sur le site!!! il ne faut pas être beaucoup en même temps pour prendre la douche car de toute façon, à notre étage, une seule marchait... si on peut dire, car il n'y avait qu'un petit filet d'eau chaude, au bout d'un quart d'heure d'attente...de plus, on arrive à peine a se doucher tellement l'espace est étroit!!! pour ce qui est des toilettes, il faut avoir une force herculéenne pour arriver à tirer la chasse (à l'ancienne), et sachez que vos petites ou grosses affaires se font à même le palier dans l'escalier afin que tout le monde puisse en profiter... pour ce qui est de la chambre, elle est minuscule, pas très propre, les draps sont douteux et ma copine qui a une belle peau fragile est revenu avec pleins de spots, on se demande pourquoi...enfin, je termine avec les "points forts" de l'hotel à savoir le petit déjeuner continental assez copieux et bon et le fait que la réception soit ouverte 24H/24H, ce qui permet de rentrer à nimporte quelle heure de la nuit, d'autant plus que l'hotel n'est pas très loin du centre...Malgrè tout, on ne mis reprendra pas, la prochaine fois, je n'irai pas à Caswell Hotel!!!

Guest name: MM, France

Average rating:  2.9

Guest type: Family with older children

stayed in Oct 2006

Meine Tochter und ich waren vom 10. Okt. bis 11. Oktober 2006 in diesem Hotel. Das Hotel liegt sehr schön zentral in einer ruhigen und gepflegten Gegend. Der nächste U-Bahnhof Pimlico liegt ca. 5 Minuten entfernt. Im Hotel wird man mäßig nett begrüsst, zahlen muss man entgegen der Geschäftsbedingungen mit Kreditkarte. Der Eigentümer des Hotels war da sehr eindringlich. Das Hotel selbst ist einfachst ausgestattet mit Möbeln, die selbst auf dem Flohmarkt Abnahmeschwierigkeiten hätten. Unser Zimmer lag im Keller, mit einem nicht überdachten Gang durch den Hof.Der Hof selbst war sehr vollgestellt mit Gerümpel. Die Toilette und Dusche (getrennt und superminni) lagen im Haus, so dass man immer erst einmal ins Freie musste, um auf die Toilette gehen zu können. Beide Einrichtungen waren durchaus sauber, aber schon mehrere Jahrzehnte alt. Wenn man bei uns im Bett lag und die Geräusche langsam leiser wurden, konnte man im 3-Minuten Takt die U-Bahn unter sich langfahren hören und spüren (es fehlte nicht viel und unser klappriges Bett hätte sich im Takt mitbewegt). Die Wände zum Nachbarzimmer waren rigipsdünn und die Gruppe Mädels, die spät nachts (ihnen sei es ehrlich gegönnt) zurückkamen konnte man selbst bei Flüsterton gut verstehen, auch wenn ich die Sprache leider nicht konnte. Das Frühstückszimmer liegt ebenfalls im Keller und ist ganz im Stil des restlichen Hauses eingerichtet. Das Frühstück ist nur etwas für Naschkatzen, salzigen Aufstrich, etc. gab es nicht. Es gibt dafür anständigen Kaffee und Orangensaft. Und für einen Tag tut es auch Toast mit Butter. Interessant war jedenfalls, dass neben uns ein englisches Pärchen saß, das nach 5 Minuten fluchtartig den Raum verließ, der Mann schien etwas pingelig zu sein. Ansonsten war das Publikum jung und nett. Und für eine Nacht war es o.k., aber mehr auch nicht.

Guest name: IT, Germany

Average rating:  5.6

Guest type: Young couple

stayed in Oct 2006

The hotel was cleanish - not spotless. The quality of the rooms left a lot to be desired. The room we were in was badly in need of maintenance and a paint job. The beds are soft and lumpy so we both woke up with back pain. The service however was excellent, we were well looked after by the staff. 5* service in a 1* establishment. Close to Victoria Station, 24 hour shop 5 minutes walk away. Maybe I'm just not used to London prices and hotel standards, I felt that it wasn't value for money, but it was the cheapest in the area.

Guest name: Niamh Wynne, Ireland

Average rating:  7.4

Guest type: Young couple

stayed in Sep 2006

clean,small,rather old room; helpful and kind staff; plentiful continental breakfasts

Guest name: RS, Italy

Average rating:  8.6

Guest type: Family with older children

stayed in Aug 2006

It was clean, and the people very nice. the hotel old, very old and it was easy to note this. the fact that it was clean made you to ignore the bad condition of the walls. I don't regret for going there. There where good people, very polite.

Guest name: GEORGIA THEODOROU, United Kingdom