Hotel Ambassadors - London

Average rating:  7.8

Guest type: Single traveller

stayed in Apr 2008

Great location.. very good price for central London.

Guest name: MD, Australia

Average rating:  4.8

Guest type: Young couple

stayed in Dec 2007

The hotel is conveniently located close to a tube station. Small but clean bedroom. Fair breakfast available (good deal for the price)

Guest name: HA, Switzerland

Average rating:  7.5

Guest type: Family with older children

stayed in Jun 2007

The bathroom was toooooo small! There was barely any room to turn around.

Guest name: JW, United Kingdom

Average rating:  3.2

Guest type: Group

stayed in Nov 2007

The rooms are very small and unconfortable, the heather where aut of order (I did not ask to change room because I've seen people "migrating" for the same problem twice during the week-end) and aon monday, when I asked why the water was cold, the lady of the reception answered me that on monday hot water is available after 9-930? Are we In a civilised country?

Guest name: EP, Italy

Average rating:  5.1

Guest type: Family with older children

stayed in Sep 2007

Uno de los recepcionistas era una persona completamente inaceptable para ese trabajo y probablemente para cualquier otro empleo. No indicaron en la reserva que ni en ningún otro sitio, que el pago de la estancia fue obligatorio nada mas llegar al hotel, antes incluso de ir a las habitaciones. El resto de cuestiones, un hotelito de Londres económico.

Guest name: CS, Spain

Average rating:  0.0

Guest type: Single traveller

stayed in Jul 2007

I had really a bad experience with Ambassador Hotel. When I arrived at the check in there was an overbooking. Moreover the reception service of the Ambassador was really a nightmare for supporting in find another hotel. I would strongly suggest to leave out Hotel Ambassador from your list of hotels available for booking.

Guest name: Rosella Dell'Orto, Italy

Average rating:  3.7

Guest type: Single traveller

stayed in Jul 2007

The room that I got was very small and dark. Only after speaking with the manager I got a better room.

Guest name: IB, Israel

Average rating:  1.0

Guest type: Not Specified

stayed in Jul 2007

The hotel presents itself as a 3.5 star hotel on the Venere website. However, this hotel has a much lower standard than you would expect. The beds are absolutely horrible, and you can feel the bedsprings biting into your back and ribcage when you try to sleep. The staff were VERY rude when we arrived, and demanded payment before they let us into our rooms - if I had seen the rooms first I would have not payed! The rooms are AWFUL. VERY VERY LOW STANDARD, bad paint, horrible beds, ugly bathrooms with rusting metal taps and handles that appear not to have been renewed since 1975 at least. The furniture in the rooms is also lacking - there is no refrigerator and there are NO CHAIRS to sit in - only the AWFUL bed which is impossible to sleep in. There are some bookshelves that look like they were made by some 12 year old in his backyard. The TV was tiny, only 10 inches or so and they only had four channels on it - one of which was a channel that only showed japanese wrestling 24 hours a day. All in all I have to say this was an awful experience and I am never coming back to this hotel ever again. The staff were rude, and the rooms are hugely overpriced - you can get similar hotels for half the price. This hotel should only have 1.5 or 2 stars at the most. Absolutely ridiculous service and the staff are angry Russians who can't speak proper English.

Guest name: Eivind Espenes, Norway

Average rating:  0.9

Guest type: Not Specified

stayed in Jun 2007

The worst hotel i have ever stayed at. Filthy rooms, cocroaches in toilet, inhospitable staff, no air conditioning...there is a long list!

Guest name: ASSEED KHAN, United Kingdom

Average rating:  7.3

Guest type: Not Specified

stayed in May 2007

We have met some problems: Broken off Tapparella, broken off shower but the problems that are resolved. All adding, the permanence HAS NOT BEEN BADLY. You can pass a good permanence. Metropolitan to 2 minuteren

Guest name: AM, Italy

Average rating:  8.8

Guest type: Group

stayed in Apr 2006

Excellent value for money. For a chaep and cheeful overnight hotel that is clean and tidy, stop here.

Guest name: Matthew Skelding, United Kingdom

Average rating:  4.6

Guest type: Young couple

stayed in Nov 2006

The best is outside, near goods restaurants, pubs a good place.

Guest name: SG, Spain

Average rating:  3.3

Guest type: Mature couple

stayed in Nov 2006

I am a great believer in "you get what you pay for" which is why I expected a basic hotel for the price I paid. What I did not expect was the lack of basic manners and a tidy appearance from the staff, particularly the reception staff and a bathroom not caked in mould or rust. Our window was also sporting a huge crack and would not shut properly which would be fine during the height of summer but Guy Fawkes night??? As I was using my car I thought it best to ring ahead to find out about onsite parking. The receptionist informed me there is none and was not aware of anywhere else I could park. After asking to speak to someone who may be a little more informed I was told that I could park in the Holiday Inn hotel near by. Unless you go by the name of Al Fayed with the bank balance to match I would advise against this as you will be charged £30 per day. Unfortunately I was not informed of this beforehand and was charged £7 for driving into the carpark, reading the charges board and driving right back out again. I then had to spend the next hour negotiating ring roads and manic taxis to find a parking space which are mainly permit holders only! Like I said, for the price I paid I did not expect the Hilton but I do expect basic manners, standards of cleanliness and information. Unfortunately this was too much to ask of the Ambassadors.

Guest name: Theresa Gunn, United Kingdom

Average rating:  4.6

Guest type: Family with young children

stayed in Nov 2006

El hotel es muy malo, las habitaciones son tan pequeñas que para pasar de una cama a otra , hay que saltar sobre las camas. no vaya en invierno, en laprimera planta no funciona la calefaccion, y encima nos toco un cuarto con una ventana que no cerraba, despues de quejarnos todo el dia, nos cambiaron de cuarto, pero eso ocurrio un dia despues. No lo recomiendo, hay hoteles por ese mismo precio mejores!!

Guest name: PD, Spain

Average rating:  4.5

Guest type: Group

stayed in Oct 2006

El hotel estaba perfectamente comunicado con el centro de la ciudad. LAs habitaciones eran muy pequeñas, con un baño muy pequeño y todo en general muy anticuado. Estaba todo muy limpio. Los recepcionistas eran encantadores siempre estaba pendientes. El desayuno ni lo probamos porque costaba cinco libras y vimos que podiamos conseguirlo mejor en otros lados. Esta cerca de un centro comercial (starbucks, burguer king, cafeterias, pastelerias, supermercados, tiendas) y del metro. EN general, os digo que esta bien para pasar unos dias pero no meterse continuamente en el hotel. En mi proxima visita a Londres yo cambiaré de hotel porque la relación calidad/precio considero que es mejorable (en la misma calle habia precios similares y aparentemente, con servicios mejores). Espero que os haya servido de ayuda. Un saludo,

Guest name: PM, Spain

Average rating:  7.1

Guest type: Not Specified

stayed in Sep 2006

Quality of room was about what you would expect for how cheap the room was. the place could use a little renovation but it is a passable place to stay. The walls are a little thin but wasn't a big problem. Is only a 5 min. walk to Earls Court tube station. Also there is a sainsburys on the next block which is very handy. overall a good deal.

Guest name: Alison Waldron, USA

Average rating:  5.5

Guest type: Young couple

stayed in Aug 2006

Non è proprio da consigliare. Appena arrivati alle 3.30 a.m ci hanno fatto pagare senza neanche mostrarci la camera. Arrivati in camera ci siamo accorti che l'acqua calda non c'era, abbiamo cercato di chiamare la reception ed il telefono era rotto siamo scesi e ci hanno assicurato che la mattina avremmo avuto l'acqua. Così non è stato e così ci hanno sistemato (solo perchè la mia compagna era incinta) in un'altra camera nel seminterrato (umidissima) con però l'acqua calda. L'igene della moquette non è da descrivere!

Guest name: Andrea Tiezzi, Italy

Average rating:  7.7

Guest type: Group

stayed in Apr 2006

As walkers of the Thames path we found this hotel cheaper and more comfortable than some of our B&B's along the way. Bedroom was however too warm and we did not seem to have control of this. Cheers Ken McGregor

Guest name: Kenneth McGregor, United Kingdom

Average rating:  7.3

Guest type: Family with young children

stayed in Jul 2006

The stay was according to our expectations. The room was really small, escpesially since we had three beds in it. There were cracked tiles in the bathroom, and the airsupply to the bathroom could have been much better. The sainsbury's nearby was a good way to get nice breakfast.

Guest name: Gunn Jakobsen, Norway

Average rating:  6.4

Guest type: Group

stayed in Jul 2006

Ottima posizione, vicino alla fermata della metropolitana e del bus. Bel quartiere residenziale. Camera piccola e non pulitissima ma per cinque giorni va più che bene!!

Guest name: LAURA BARALDI, Italy

Average rating:  4.9

Guest type: Family with older children

stayed in Jun 2006

It was OK for the price (in London) although not up to the standard of American hotels in the same price range. We did have ensuite baths. The bed was barely adequate and gave me a backache, but the linens were clean. They forgot our wakeup call but the alarm clock worked. Great location, though, with grocers, restaurants, Tube & bus, etc. nearby. Don't use their Internet station in the lobby. It was expensive and slow! We booked last minute--in future we would probably try for at least a three star.

Guest name: Vicki Weister, USA

Average rating:  5.9

Guest type: Single leisure traveller

stayed in Mar 2006

Not a bad hotel, a decent value. Good location not far from the Earl's Court tube station but very noisy hallways. Many kids were on holiday during my stay and the noise in the halls was quite bad. I had a single room and the space was adequate. Lots of closet space for clothes and personal items.

Guest name: RH, USA

Average rating:  4.7

Guest type: Group of friends

stayed in Feb 2006

A very small twinroom. A loud street in front of the hotel and windows who don't stop the noise! The bathroom is very old and a bit mouldy. This should not be in a 3 star hotel. The staff at the reception wasn't very friendly at checkin, but at the checkout the staff was friendly. Ein sehr kleines Zweibett-Zimmer. Eine laute Straße direkt vor dem Hotel und Fenster ohne richtige Dichtung somit hatte man den Lärm direkt im Zimmer. Das Bad war auch extrem alt und leicht Schimmlig. Für Englische Verhältnisse fast normal aber bei einem 3 Sterne Hotel sollte das nicht sein. Das Personal an der Rezeption war nicht besonders freundlich beim Checkin, beim Checkout war aber freundliches Personal zugegen.

Guest name: Klaus-Peter Lexow, Germany

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Jan 2006

The room (001) was damp. There was mould on the walls. There was no hot water for bath or shower, despite reporting the problem on the afternoon of our arrival. there was no-one in authorithy available to get anything done. toilet roll holder was off the wall. We have emailed the hotel direct with our concerns but have not yet received a response.

Guest name: Tim McCarthy, United Kingdom

Average rating:  7.3

Guest type: Family Group

stayed in Jan 2006

When we checked in the room (TRPB) on first floor was not acceptable - broken shutters,no shower curtain and the heating system was not working. We had to do with a portable heater that we got from the reception. But the next day they changed our room to a higher floor which was much better! We stayed 3 nights and the Continental Breakfast was serviced well. Value for money!

Guest name: Jayachandra Jayakrishnan, Australia

Average rating:  8.5

Guest type: Family Group

stayed in Dec 2005

Room very small, but price compared to room excellent. Booking via Venere much cheaper - 50% less. Room noisy due to traffic, but inside hotel quiet. Excellent and sufficient breakfast, employees friendly and helpful. Would stay there again at any time.

Guest name: Evelyn Schmidt, Germany

Average rating:  2.6

Guest type: Family Group

stayed in Jan 2006

Rooms are dirty (stains on the walls, don't look at under your bed..., lousy carpet full of dirt), and not spacious, we had to jump over the bed to reach the window, to climb onto the toilets to close the door of the bathroom (not for fat people, neither for pregnant women);Few drops were coming out from the shower, they said they were going to fix it, so we had some more drops; if you stay several days, do not expect they will clean your bedroom neither give you clean spoons nor clean cups. People put they garbage in the corridor whose wall falls apart and in which you can smell meldew or powpow, it depends where you are. Doors slam all the time (have a good night!). Breakfast is also awfull, water is added in the milk and inthe juice, and if you dare take cooked food (if that can be said cooked), they will charge you 2,50 pounds. We saw employees drinking as the time they where supposed to help us for breakfast (Bristish style?????). I have never seen such a lousy place for such a price (they charge 115 pounds for a triple room!!!!). By the way, if you book through Venere and want to change something (number of people, type of room), you must do it through Venere, because even if they have available rooms they say they can not do anything on their own.

Guest name: Jean-copperce Marie, France

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Dec 2005

Struttura ottima sia per locazione che per pulizia.Colazione abbondante e soddisfacente,la stanza era pulita con cambio asciugamani tutti i giorni. Il bagno era spazioso.Consigliato.

Guest name: Luca Pisanu, Italy

Average rating:  5.0

Guest type: Group

stayed in Dec 2005

Stanza piccolissima!! moquette lurida,arredamento fatiscente, personale poco gentile, colazione non in linea con le aspettative (una mattina mancava il burro e il succo d'arancia). Nonostante tutto la posizione era ottima e anche il quartiere pieno di negozi e ristoranti

Guest name: AC, Italy

Average rating:  3.8

Guest type: Group of friends

stayed in Nov 2005

On arriving to the room we discovered the window was broken, the blind was split, the radiator wasn't working on a weekend when the temperature had dipped to -3 degrees, so we were supplied with an electric heater that had to be plugged in at the foot of the bed as there were no other power point available, this prevented us from being able to walk around the bed or being able to use the dressing table area. But the worst was yet to come when we discovered the hot water tap in the bathroom didn't work. The reception sent up an engineer that didn't have a clue what he was doing and actually admitted to this. Nearly half an hour later he somehow managed to fix the tap but admitted he didn't know how he had done it. Consequently the tap continued to drip throughout our stay (two nights only, thank goodness). We did try and request another room but where told none were available. On top of this the decor of the hotel is in need of drastic action, the carpets are filthy and everything looks shaby, battered and broken. At breakfast you are asked if you would like to upgrade to a full english, don't bother, the food was cold and there is no bacon on offer. Keep your money and go to the cafes around the corner instead. Our friends also stayed at this hotel with us and had a similar experience, they couldn't walk around the bed as the room was far too small, there room again was dirty and shabby throuhout and in need of redecoration, and what is the furniture all about. What a complete waste of space. I am awaiting a letter from the Manager of the hotel in resonse to the questionaire I filled out on my departure. I won't hold my breath.

Guest name: Helen Burder, United Kingdom

Average rating:  5.9

Guest type: Single corporate traveller

stayed in Nov 2005

I appreciate the accommodation at the Ambassadors and will continue to use the hotel.

Guest name: Colin Leighton, United Kingdom

Average rating:  6.0

Guest type: Heterosexual Couple

stayed in Oct 2005

locazione davvero ottima a 5minuti dalla fermata della metro!!! non ci avevano affidato la migliori stanze ma per un weeken è più che buono! personale gentile!!!

Guest name: MARCO GARZIA, Italy

Average rating:  9.6

Guest type: Group

stayed in Oct 2005

El lugar bastante bien ubicado, muy cerca de la entrada del metro, las habitaciones lo suficientemente espaciosas. El precio acorde al servicio, yo regresare a este hotel en mi proxima visita.

Guest name: Selene Cruz Martínez, Spain

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Sep 2005

Das Ambassadors Hotel liegt sehr zentral: 5min zur U-Bahn-Station "Earl's Court" und 2min zu einem großen Sainsbury's (Supermarkt mit großer Auswahl an frischen Backwaren, Gemüse, Obst etc). Das Personal ist wirklich freundlich und aufmerksam. Die Zimmer sind zweckmäßig eingerichtet und im Großen und Ganzen sauber. Die Putzfrau kommt jeden Tag und bringt frische Handtücher etc. Auf dem Zimmer befindet sich auch ein Wasserkocher und Tee, Milch, Kaffee, Zucker etc. Der Safe war jedoch nicht inklusiv, sondern kann dazugemietet werden. Das Frühstück war wirklich exzellent: in Buffet-Form mit reichhaltiger Auswahl an Käse, Marmelade, Honig, Eier, Brötchen, Croissants, Toast, Obst, Müsli etc. Das Fenster war so gut wie lärmdicht, jedoch sind die Wände ein bisschen hellhörig. Am Abreise-/Anreisetag gibt es die Möglichkeit, sein Gepäck in einem Gepäckraum zu lagern. Im Großen und Ganzen haben wir unsere Unterkunft sehr genossen und das Preis-Leistungs-Verhältnis ist wirklich gut.

Guest name: AA, Germany

Average rating:  6.6

Guest type: Heterosexual Couple

stayed in Sep 2005

We booked a double room with private bathroom. It is on the top floor, which is really crowded. The room is tiny and noisy. It is not far from public transportation and restaurants. But, one of the clerks gave us wrong information about underground subway, which created a lot of comfusion. We finally cleared the problem ourselves. Overall, it is ok for a short stay.

Guest name: SC, USA

Average rating:  6.7

Guest type: Single leisure traveller

stayed in Sep 2005

It isn't the Ritz, but it is good value for money. This is my 3rd visit and will use the hotel again.

Guest name: Colin Leighton, United Kingdom

Average rating:  7.1

Guest type: Single corporate traveller

stayed in Sep 2004

This has been my third stay at this hotel. It is central, comfortable and clean. The staff appear to respect privacy and therefore as a base this is a good place to stay. It is not the Ritz, but there is good value for money.

Guest name: Colin Leighton, United Kingdom

Average rating:  8.3

Guest type: Heterosexual Couple

stayed in Aug 2005

The hotel is halfway between two Underground stations, so it is a great starting point to visit London. The room was clean, but oppressively small. Moreover, the furniture was extremely poor, and there was only one metre between the window and the wall of the adjacent building. On the positive side, continental breakfast was good and very abundant, and the people were always gentle and helpful.

Guest name: AG, Italy

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Aug 2005

The room is too small, the bed takes all the space but it was clean and confortable. The employers are correct and friendly. The continental breakfast is complete. We recomend this hotel.

Guest name: RG, Spain

Average rating:  7.5

Guest type: Single leisure traveller

stayed in Aug 2005

Room quite noisy, no proper curtains. TV not working. Excellent breakfast.

Guest name: LO, Germany

Average rating:  7.2

Guest type: Not Specified

stayed in Jul 2005

Room was small but OK for our needs - a base to explore London. Noise from church and traffic was disturbing at night - even with the windows closed. Would probably stay again due to convenient location and price.

Guest name: Marina Neighbour, United Kingdom

Average rating:  7.1

Guest type: Not Specified

stayed in May 2005

A good hotel,for a short trip. very good english breakfast.

Guest name: PE, Norway

Average rating:  7.7

Guest type: Couple with children

stayed in Jul 2005

Very nice hotel with clean and confortable rooms (even if not very large). Modern and pleasant public areas, tasty breakfast and very very kind and welcoming employees. If I return in London, I think I'll stay again at this hotel.

Guest name: GR, Italy

Average rating:  6.0

Guest type: Heterosexual Couple

stayed in Jul 2005

low cost for London. double rooms are small, somewhat run down, and not well ventilated. the hotel itself is a short walk from the tube and near the museums.

Guest name: KC, USA

Average rating:  7.5

Guest type: Family Group

stayed in May 2005

Good. breakfast but the romms are little. Good price/quality.

Guest name: Bruno D'Agostino, Italy

Average rating:  10.0

Guest type: Not Specified

stayed in May 2005

Una strutture di vera qualità.

Guest name: Pietro Dicoste, Italy

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Apr 2005

The price/quality relationsship is excellent. check-in 10.30 am was available. The hotel isn´t nearby the main street.

Guest name: MT, Germany

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Apr 2005

the only thing I felt missing was a refridgirator

Guest name: Sigmund Hammervold, Norway

Average rating:  7.1

Guest type: Heterosexual Couple

stayed in Mar 2005

booked 2 rooms had to change both.1st room was very smokey and whole tap turned round.2nd room had no hot water.were given new rooms and given a complimentary breakfast each,cheap and cheerful,good price for london

Guest name: BV, United Kingdom

Average rating:  7.4

Guest type: Couple with children

stayed in Jan 2005

We found the hotel excellent and in a good location. The bedrooms are a little on the small side and ours was overlooking a road, so a bit noisy, but on the whole, a good hotel in London. Pour les Français, l'hotel vaut un deux étoiles.

Guest name: JT, France