Abbey Court Westpoint Hotel - London

Average rating:  6.6

Guest type: Young couple

stayed in Apr 2008

The hotel was clean and quite comfortable, although the room was extremely small, and so was the bathroom. The complimentary continental breakfast was very basic. The location is good, close to Paddington underground and train station, a good starting point for all the city tours. The price is not low, but I guess it's London anyway. Overall we'd recommend it for short stays (and breakfast at a local pub!).

Guest name: AF, Italy

Average rating:  6.9

Guest type: Group

stayed in Mar 2008

The room and the bathroom were too small. During the night it was really hot in the room.

Guest name: Chiara Sgarbossa, Italy

Average rating:  8.1

Guest type: Single traveller

stayed in Jan 2008

It was my first time in the Westpoint Hotel. Personell was very friendly. Location is perfect (close to the Heathrow Express and underground).

Guest name: Krina Geluk, NL

Average rating:  3.5

Guest type: 4 friends

stayed in Jan 2008

Very disappointed with this hotel. Stayed here after staying at 14 other European hotels in similar star and price category. We stayed in a quad room which was very small, what was worse was the bathroom. You could not actually dry yourself after getting out of the shower without opening the bathroom door. The bathroom measured 0.7 x 2.2m. It was ridiculous, no idea how 4 people were supposed to be able to stay there and share that bathroom. What made it worse was that there was also no hot water for 48 hours and no explanation given by staff (at the end though there was a reduction in rate for those nights to compensate for it...thank goodness). Lines for breakfast were very long. Great location 5 minutes walk from Paddington Station. Seems like small hotel owners trying to run a large hotel...wasn't happening... Just in case you get confused too the name of the hotel is actually Abbey Court Westpoint Hotel on the signage.

Guest name: AC, Australia

Average rating:  7.1

Guest type: Young couple

stayed in Nov 2007

L'ingresso è molto curato. La stanza era un pò piccola. Il bagno era molto poco spazioso, ma funzionale. L'area intorno all'hotel è gradevole, proprio dietro l'angolo c'è un pub molto carino. La stazione della metropolitana è a 100m.

Guest name: MN, Italy

Average rating:  2.8

Guest type: Single traveller

stayed in Nov 2007

I had never seen such a bathroom in my whole life: maybe in jail they have bathrooms like those at Westpoint. No hot water from the basin and only a piece of soap to wash yourself... Very poor breakfast and to have it you had to queue nearly 20 minutes....

Guest name: DB, Italy

Average rating:  5.7

Guest type: Family with young children

stayed in Nov 2007

Room was ok and the bathroom was clean but very small. Although we had our room next to a street it did'n disturb us. Good service at the breakfast and quite clean in the room.

Guest name: KS, Sweden

Average rating:  6.4

Guest type: Young couple

stayed in Nov 2007

l'hotel è piuttosto carino..situato in un'ottima posizione..a 50metri dalla fermata della metro di paddington. la stanza era piccola ma abitabile,il bagno piuttosto piccolo, ma cmq pulito.il personale nn parla italiano ma sono sempre disponibili per qualunque cosa. ci ritornerei volentieri

Guest name: Marco Usai, Italy

Average rating:  5.9

Guest type: Single traveller

stayed in Oct 2007

a Good hotel in a nice location 2min from paddington st. .i stayed for 4 nights. the room was quite small but clean , Tv was just 6 channels , the main problem was the noisy enviroment in the hotel.overall i had a good stay.

Guest name: Aly Tarek, Egypt

Average rating:  7.4

Guest type: Group

stayed in Oct 2007

camere un pò piccole ma... buon hotel! anche la posizione è ottima!

Guest name: ST, Italy

Average rating:  8.1

Guest type: Group

stayed in Aug 2007

Sono andata nel Westpoint Hotel con tre amici in una quadrupla. L'hotel dall'esterno si presenta molto bene, e anche la hall è luccicante, accogliente e bella. La camera era inaspettatamente spaziosa per gli standard londinesi, ma il bagno era veramente minuscolo, con un lavandino bassissimo e piccolissimo. Però tutto era pulitissimo (la moquette della stanza e le tende non erano molto rassicuranti, ma non c'era proprio di che lamentarsi). L'unico problema era che la stanza era al piano terra e non potevamo aprire la finestra del tutto, solo di un quarto, quindi abbiamo patito un po' di caldo, soprattutto quando, di mattina, ci facevamo tutti la doccia. L'hotel offre una colazione essenziale, con toast, marmellate, burro, una sottospecie di prosciutto, formaggio, cornflake, bevande alla frutta (non esattamente succhi di frutta), latte, the e caffè (n.b. il caffè e il the degli hotel inglesi son sempre disgustosi). Inoltre nell'hotel c'erano due postazioni internet utilizzabili gratuitamente, previa richiesta alla reception. Il personale era disponibilissimo, ma non molto preparato: abbiamo subito un furto in giro per Londra e quando abbiamo chiesto loro informazioni sul centro di polizia più vicino non ci hanno saputo rispondere. Così come per semplici informazioni turistiche. A proposito, fanno servizio cassaforte, ovvero custodiscono i preziosi, i soldi in contante, e così via. E hanno una stanza in cui lasciare le valigie dopo il check out. E' un hotel pieno di porte anti-incendio: noi dovevamo superarne cinque o sei per giungere alla nostra stanza! La posizione è ottima: l'hotel è vicino a Paddington e a Hyde Park. Però come locali e ristoranti non c'è un granchè... Tutto sommato lo consiglio!

Guest name: AC, Italy

Average rating:  1.9

Guest type: Not Specified

stayed in Aug 2007

Very cramped room--bathroom ridiculously small. No air conditioning so windows need to be open for fresh air and considerable street noise. We were staying only one night to catch flight from Heathrow. Do not stay here if you plan a lengthy stay in London. Looks great in the lobby--but gets worse from there.

Guest name: Mark Looker, USA

Average rating:  6.4

Guest type: Young couple

stayed in Jul 2007

Positive points: Great location (near restaurants, metro, etc) Great staff (always willing to help) Room utilities (hot water, etc) are ok. Points for improvements: Breakfast (not value for the rate) Noise from the streets Dirty blanket Very small room (that's London!). General comment: good hotel to stay in London for 2-3 days. It is safe and honest staff. If I come back to London probably I would stay in another hotel, not because of the hotel but to try another one (less expensive...). One tip: try the restaurant close to the hotel called Mimos. Good food and nice price.

Guest name: Reinaldo Costa, France

Average rating:  6.7

Guest type: Group

stayed in Jul 2007

Fair for the price we paied, but our room was too small for 4 people! Good location for trasport, restaurants and other services.

Guest name: Cinzia Fiume, Italy

Average rating:  7.1

Guest type: Group

stayed in May 2007

This is an average London hotel, with location close to the underground. The rooms had enough space, and they were clean. But on our last night we had a mouse in our room!! Not just in our room, but it was actually in our bed! This was not a very pleasent experience.... The staff was very nice to us, they offered us a new room in the middle of the night, and they did not charge us for that night. So if you don't like mice.........

Guest name: Ane Lene Hellevik, Norway

Average rating:  9.3

Guest type: Family with older children

stayed in Apr 2007

We were a family (4 kids aged 16-23) who stayed in 2 family-rooms. My overall opinion is that the stay was good value for money. There was a rush and long que for breakfast (at least between 8:30 and 9:30. But there were acceptable progress in the que. I will stay at this hotel in the future.

Guest name: STEINAR T SVENDSEN, Norway

Average rating:  6.5

Guest type: Group

stayed in Apr 2007

The hotel require: £ 10 deposit on TV remote £ 10 deposit on hairdryer .... that is just an insult Breakfast was poor: extra toast was no can't do, long queue to breakfast room unless you came there really early. Very nice staff through out the hotel though .-) Nice and clean bathroom... among the better stays we've had in London (for good breakfast facilities/serving, you'll need to visit Scotland)

Guest name: Tommy Skogheim, Norway

Average rating:  9.6

Guest type: Single traveller

stayed in Feb 2007

every thing was perfect, the bed was good, the bathroom always clean,the staff were friendly and it is to close to the paddington station. definitely i will stay at WESTPOINT HOTEL next time.

Guest name: THAMIR FARSI, Saudi Arabia

Average rating:  8.6

Guest type: Not Specified

stayed in Dec 2006

Very good value for money considering location near Paddington station. Friendly staff, nice public areas. Decor rather dated in rooms but in good state of repair. I'd stay here again.

Guest name: Stephen Hall, United Kingdom

Average rating:  7.3

Guest type: Not Specified

stayed in Nov 2006

El hotel me pareció el mejor de la calle Sussex Garden, ya que comparado desde fuera con el resto, este tenía mejor pinta. La recepción estaba muy bien y la atención fue muy buena. El desayuno que incluyen las habitaciones es de agredecer, lo único que el comedor era un poco incómodo por las mesas y las sillas. Las habitaciones estaban muy bien, cada una con su armario. También había una mesa con una tetera eléctrica,sobres de té y café para hacertelo tú en la propia habitación. Un inconveniente, el baño era enano. Pero por todo lo demás bien. La verdad es que fue mejor de lo que pensaba ya que mis referencias sobre los hoteles de Londres no eran muy buenas. Para ser la primera vez estuvo muy , muy bien.

Guest name: ML, Spain

Average rating:  6.8

Guest type: Young couple

stayed in Nov 2006

Le stanze sono minuscole ma pulitissime, il personale gentile e simpatico. Se l'ascensore è rotto avrete da fare un bel pò di scale, noi eravamo al 4° piano.

Guest name: Anastasia Bani, Italy

Average rating:  9.2

Guest type: Mature couple

stayed in Jun 2006

A very nice hotel, with simple but satisfying breakfeast. Nice location, near Paddington tube and train connections. Would definitely stay there again, on our next visit to London.

Guest name: URI BAR-OR, Israel

Average rating:  4.6

Guest type: Mature couple

stayed in Jul 2006

The location close to Paddington station and public transport is excellent. Our room facing Sussex Gardens was terribly noisy, the traffic is very heavy. The room, a double, was surprisingly small. The bed took nearly all the floorspace, and there was only room for a small table in a corner and one light chair. A small colour TV-set was high on the wall. We had continental breakfast, which apart from bread, consisted of one piece of ham and two pieces of cheese for two persons. We had to ask for more.

Guest name: Ivar Børsheim, Norway

Average rating:  7.7

Guest type: Family Group

stayed in May 2006

Very kind personnel, who always try to answer your questions and who like to give you a good advice. We had a family room. Room was sufficient equipped, clean bathroom. Breakfast room rather scruffy. Breakfast: every day the same ration, a pity that no variation is offered.

Guest name: IB, Netherlands

Average rating:  7.8

Guest type: Group

stayed in Feb 2006

És un hotel senzill, però el tracte que es rep del personal és prou bo, tot depenent de qui t'atengui, clar està. Les habitacions són petites, però les tenen prou netes. El lavabo tampoc és gran cosa, però fa el seu servei, i a més està net. L'únic detall que falla és l'esmorzar, ja que és molt escuet, et donen el mínim, això si, amb molt de pa, tot i que si tens molt pa, però només un tallet de pernil i un altre de formatge, poca cosa pots fer. D'altra banda s'ha de comentar que està bastant cèntric molt ben comunicat, i la possibilitat de fer una volta pel Hyde Park, que està al costat, és un aspecte molt remarcable.

Guest name: CF, Spain

Average rating:  5.6

Guest type: Not Specified

stayed in Nov 2005

The hotel was being renovated and smelled terribly of strong solvents and wet paint. The members of staff did not regogize this as a problem. Even the breakfast tasted of glue. The location is good, and so is the price. The rooms are quite small the fan in the bathroom was really noisy. We would not return to this hotel.

Guest name: YH, Sweden

Average rating:  7.4

Guest type: Heterosexual Couple

stayed in Jan 2006

The location of the hotel is excellent: very near to hyde park and to 2 underground station. The grade of cleanliness of rooms was perfect, though they was very little. The quality of the breakfast could have been better

Guest name: RV, IT

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Dec 2005

excellent reception when checking in. even for london standards, the room was exceeding small with a shower that left little breathing room. daily room service was excellent. high level of noise in the hallways. overall, not the best, not the worst of experiences we've had in london.

Guest name: James Lyle, USA

Average rating:  7.6

Guest type: Family Group

stayed in Oct 2005

Guest should be advised that the location on the internet map is not correct. Is is nearer Paddington Station as indicated on the map (right at the crossing London street / Sussex Gardens) At the right seide, if you come from London street.

Guest name: MC, Switzerland

Average rating:  7.4

Guest type: Family Group

stayed in Sep 2005

Breakfast service was excellent! The location and atmosphere at the hotel very nice. the only negative experience was that the family room was in the basement...

Guest name: Romana Tepper, Germany

Average rating:  7.7

Guest type: Family Group

stayed in Sep 2005

London is generally very expensive. Therefore the Prise vs. Quality was ok.

Guest name: Ellen Reichert, Germany

Average rating:  9.9

Guest type: Family Group

stayed in Jul 2005

Very clean and excellent quality for the price for a family of 4. Well situated for public transport and even to catch one of the double decker tourist buses.

Guest name: HH, France

Average rating:  9.4

Guest type: Couple with children

stayed in Jun 2005

SONO STATA SETTE NOTTI E MI SONO TROVATA MOLTO BENE.OTTIMO RAPPORTO QUALITA'/PREZZO CONSIDERATO CHE SIAMO A LONDRA.

Guest name: ELISA VERLICCHI, Italy

Average rating:  9.8

Guest type: Group of friends

stayed in May 2005

We hade a nice stay at this hotel. Short way to Paddington station and "Burger King". This is a hotel we would like to choose next time too, and we would also recommend this hotel to people who choose to use money on shopping instead of hotels! Very good price and yet a very clean and nice hotel. Our experiences with the property was better than expected. CHOOSE THIS HOTEL, AND CHOOSE VENERE.COM

Guest name: Terese Andersen, Norway

Average rating:  5.8

Guest type: Heterosexual Couple

stayed in May 2005

The good thing about the hotel is that it is so closely located to Paddington tube stop. However the rooms are very small, so plan to only have one suitcase out at a time while the other person stands still. Luckily we were on the 2nd floor, since the lift always seemed to be too slow. Both times we tried to eat the "complimentary" breakfast, there was a line up the stairs and around the hall. If you're looking for close to the tube stop and just a room where all you're doing is sleeping this is fine.

Guest name: AP, USA

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Apr 2005

I guess you get what you pay for when going for inexpensive in a good London location. Stayed in a regular double room, so maybe the suites are more comfortable. The accomodations were okay, but very cramped for two people. The bathroom was cramped, too - difficult to shower without hitting your elbow on the wall. Make sure you ask for a room that does not have a spotlight shining on it (from the front of the building). The curtains didn't keep the light out. The best part was the location - short walking distance to the Tube.

Guest name: CR, USA

Average rating:  7.7

Guest type: Single leisure traveller

stayed in Apr 2005

Great location, good price/quality ratio. 2 problems. Area for breakfast is too small, and if you are not among the earliest ones, you would queue for about an hour. Cleaning is done in the afternoon, for me it was rather inconvenient.

Guest name: II, Russia

Average rating:  6.8

Guest type: Couple with children

stayed in Feb 2005

There is an enormous difference between the quality of the public areas and the one of the rooms. And in fact it is impossible to find pictures of the rooms on the web, I think to hide their bad quality. Our room was too hot, there was only one chair on which one could put one's dresses, even if we were four of us, and the chair was really very old. The bathroom was as small as possible and there was no shampoo, nor bathfoam. There were only a couple of very small soaps. Breakfast was good enough, even if one of the waitress was nervous and never smiled. It was horrible starting the day meeting her! The only problem was that we had to argue to get some toasts, because each morning it was told us that they were finished, or that they served toasts only with English breakfast, for which you had to pay an extra fee of three pounds. After arguing, we got toasts...that means they were not finished! I mean it is very silly to spare money on bread, isn't it?

Guest name: Carlo Alberto Franco, Italy

Average rating:  7.7

Guest type: Not Specified

stayed in Jan 2005

le parti comuni e la zona breakfast sono soddisfacenti, peccano un po' le stanze che sono piccole e poco funzionali, il bagno è un buco - tutto pulito e disinfettato quotidianamente. Posizione comoda per chi vuole visitare Londra in metropolitana

Guest name: Giovanni Bordin, Italy

Average rating:  7.8

Guest type: Single leisure traveller

stayed in Jan 2005

My room was nothing special, but it was clean and comfortable and the location was great - being right near Paddington station was a big bonus.

Guest name: Stevnn Hall, Canada

Average rating:  9.6

Guest type: Group of friends

stayed in Dec 2004

The staff was very friendly and helpful. We enjoyed our stay, and will return to the same hotel in the future

Guest name: Renate Rehn Hole, Norway

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Oct 2004

Ottimo rapporto qualità prezzo...camere essenziali ma pulite diariamente...ottima posizione...colazione anch'essa essenziale

Guest name: GB, Spain

Average rating:  7.6

Guest type: Family Group

stayed in Aug 2004

Price: Cheaper than quoted at the hotel Location: Great!!! Only a few mins walking to Paddington Station Service: Free breakfast (pretty crowded), left luggage room provided The hotel is rather old. Water comes out of the ceiling when it rains. I have to move several times (not fun at all). Warning: No air-con. If you're going there in summer, think about it!

Guest name: NT, Thailand

Average rating:  5.8

Guest type: Family Group

stayed in Jul 2004

The service provided by the staff was rated poorer than expected. The staff weren't friendly and not always smiling, a little unwilling to grant patrons' requests. For example, we requested to change our room as the toilet flush wasn't working and the female receptionist agreed to do it. And later that day, we went out and came back at night to change rooms but she changed her mind, saying that the next day only could we do so. The light at the single bed in room 31 isn't working and wasn't replaced before we came in. The tv is working poorly also. The directions (leading to the basement) at the lift were poorly labelled, pls review them for yourselves. However, apart from the above, we were impressed by the "front" presented by the hotel, namely nice lighting, mini fountain, cleanliness of the public toilet, the free breakfast provided, the staff at the breakfast room were friendly and welcoming :) Pls take into consideration the above comments seriously and make improvements as you deem suitable, thanks a lot.

Guest name: LK, Singapore

Average rating:  6.2

Guest type: Not Specified

stayed in Jul 2004

Cons: - Lack of airconditioning proofs that Britons don't realize it could be hot!!! - small, really small room - REALLY SMALL bed Pros: - Beautiful and huge aquarium in breakfast room! - Really convenient localization

Guest name: LS, Germany

Average rating:  7.4

Guest type: Group of friends

stayed in Jun 2004

nel complesso è stata un'ottima esperienza... considerando i prezzi di londra! l'unica pecca che potrei segnalare è la colazione, abbastanza misera e su tavolini minuscoli coperti da plastica. è però pulito e vicinissimo a due stazioni di due linee diverse di underground.

Guest name: MC, Italy

Average rating:  6.0

Guest type: Not Specified

stayed in Apr 2004

The lift was out of order,and there was no guiding to the rooms.

Guest name: Tone Anthi, Norway

Average rating:  7.5

Guest type: Single leisure traveller

stayed in Mar 2004

I was there on Mar 17th and again on Mar 25th. The room the first night was for 3 persons, very comfortable. The second time the room was extremely small and the bed was a small single bed. Rates were the same. Satisfied the first night, not the second. It was a room number 4??

Guest name: Janet Kraft, USA

Average rating:  2.6

Guest type: Heterosexual Couple

stayed in Dec 2003

Really sorry to say, but Westpoint was a total disappointment...no value for money whatsoever, rooms were incredibly cramped and smelt of stale cigarettes. Disgusting! I actually asked to change rooms (which was ok)because the first room was so much like a prison cell! I wouldn't recommend this hotel to a tramp! No shampoos/shower provided, towels like tissue paper and toilet paper the thinnest, cheapest stuff imaginable! The breakfast was stingy - a few slices of cheese and ham and some bread rolls, again reminiscent of prison! Had to wait about 15 mins for some cold toast as well! Was suprised to have to pay an extra £10 for car park as symbol on website suggested free parking to me. Felt like i was being totally ripped off - not acceptable, even if this was a budget choice in central london. an unpleasant experience that won't be repeated! DON'T GO TO THE WESTPOINT HOTEL!!

Guest name: Sarah Harrison, United Kingdom

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Oct 2003

We paid very little so I guess it was OK to stay there. There were alot of other hotels in the area and I would bet that for the money you can find something a little cleaner and a little cheaper than here in this area. Hotel was located very close to the Paddington tube stop, so getting around London was easy from here. I might stay in the area again but try find something a little nicer for the money spent.

Guest name: DM, USA