Hotel Bayswater Inn - London

1.9

My negative experience was mainly based on two factors. The person who greeted me at the front desk was curt and unwelcoming. I was placed in a basement room where the carpet was dirty, the air quality was poor, the reading lamp did not work, the door key was difficult to use, and the kettle was lined with a black deposit. The front desk staff told me that no other rooms were available, even though I was among the first to arrive after the 3 p.m. check-in time. They eventually agreed to move me to an upper-floor room after the first night, to a room that was acceptable and had none of the problems mentioned above. The continental breakfast, though very basic, included some very nice fresh rolls and the dining room staff were efficient if rushed. However, I was glad to leave at the end of my three-day stay, and I would certainly never go there again.

8.6

Great place if you don't want to spend too much. Close to tube, 5 minutes to oxford street. Great for shopping.

1.6

A very disappointing hotel, from the impatient and unfriendly reception to the dirty and insecure room. Our room window could not be locked and was accessible from the outside. A staff smoking area next to our room afforded us a smoke filled hallway. In terms of location, the Bayswater tube line is not the best - trains were few and far between in order to get to the Picadilly line to get into town. Won't go back, and you should stay away, too.

8.2

Excellent location and large public areas. Poor breakfast

4.1

We were given room 24 in the basement: How can you offer such a bad room for such a price ? Dark (electric light needed all day), wet, and not very clean (specially the bath tub). We asked for another room for the second night. Fortunately the staff was nice and gave us a room on 4th floor which was good. The continental breakfast (included in fare) was so bad that we skipped it the second day: Bad bread (not crusty), no toaster, no fruit, no cereal.

9.1

We had enjoyable stay and we would recomend the hotel to everyone.Rooms are very small but very clean and quiet.

8.9

The value for money is excellent! This was my second trip to London, and Bayswater Inn was much better located and cheaper than the other hostel I've stayed in. Breakfast was ok

7.8

In general terms this hotel is a good choice as it is well located, very close to restaurants, stores, a mall as well as close to subway and bus stations. The rooms are confortable enough, but I DO have three negative comments on things I think should be taken care of: 1) One of the persons at hte front desk is quite rude. At first I thought it was simply a case of bad quemistry, but I saw that same attitude with other two guests. She makes you feel like you have arrived into one of those "by the highway" motels. It was the only person with an attitude (I dont´n know her nme but is a middle aged, black haired woman). 2) the map Venere.com provides to arrive at the hotel is useless. With all the other 5 hotels I had no trouble arriving with the provided maps, but in this case I just had to walk for like 25 minutes under some rain, until I got to the hotel, after asking direction to at least 5 persons. 3) For the price this hotel charges, breakfast could be better (it consists of bread, juice and coffe). I had just stayed at a very good, about same price hotel in Rome, which offered complimentary buffet....maybe I just got used to being spoiled!

1.6

DESAYUNO PÉSIMO. QUERIAN COBRARME 100 LIBRAS MÁS QUE LO QUE FIGURABA EN LA RESERVA. LA HABITACIÓN ESTABA EN UNA ESPECIE DE SÓTANO, OLÍA MAL, SUCIA. EL BAÑO PATÉTICO. MUY CARO PARA LO QUE ES.

7.0

The room was placed one level below ground level, so we had no view outside. But that did not matter much as the room was clean, quite and spacious enough for the four of us. They quickly repaired the toilet door that did not close. The hotel was a positive surprise after having read reviews about hotels in London!

9.1

it was very clean i never found at this price in london something so good, there are many resturant and shop near the hotel the breckfast was good to

2.5

Rooms were very unwelcoming - hardly room to put down suitcases and walk around the room which was not pristine. Bathroom whilst not dirty, was unsavoury with horrid grouting around the bath. Staff were severe and unwelcoming. BLT Sandwich purchased in restaurant took at least 20 minutes - then contain one piece of bacon, small piece of lettuce and small piece of tomato. Breakfast was weak orange juice, rolls and jam!!! Hardly continential!!! Cereal, and anything else was extra charge. Sorry but have nothing good to say about this place. By contract and for the same money, in Washington, we were given a room with king size bed in large and spotless room complete with toiletries and lots of towels, coffee machine, ice, and 16 days parking included.

3.0

The room was Ok, but we didn't get a proper window, and no daylight.

6.4

The room was spacious and the neighborhood lovely BUT the halls and room reeked of cigarettes and raspberry disinfectant, the carpeting was dingy and stained and the staff treated customers as potential criminals. We had to carry a card with our name and room number on it to get our key from reception and we had to bring little breakfast coupons to get breakfast. Other customers had had their room changed and their room card was not returned to them. The receptionist found it but didn't want to give them their key to the new room because the other staff member did not write a new card. Although they had two computers for customer use in the lobby, they were out of order when we were there. We would NOT recommend this hotel.

3.3

First, we didn't even find the hotel because of the poor map attached to the hotel description. (Not even nearby living residents did know where to go.) When we arrived at the hotel, they told us it's not possible for us to pay with VISA, since we're staying just one night. After 5 minutes of negotiation with a poor english speaking trainee she asked someone - and - all of a sudden - it was no problem at all ("...if they want to pay with VISA, let them..."). Entering our room we realized, that it was not the double bed room we booked, but a room with 3 single beds, one of them a bit larger (1,20m). Asking for the room we booked they told us that the "large" bed in our room was the double bed we desired and that they won't give us another room. Finally, the breakfast was as lousy as the mould in our bathroom.

6.9

Friendly staff, clean roms and excellent location. But the roms are small and the breakfast not so good.

5.1

could not make a phone call out of my room for seven days----due to computer problem with phone line.

5.7

La première chambre attribuée se trouvait en sous-sol, sans réelle fenêtre, et était étroite comme un placard à balais (salle de bains si petite qu'il fallait ouvrir la douche pour se laver les mains) Il a fallu protester et attendre le lendemain pour avoir une autre chambre, plus confortable et à l'étage. Les prestations de cette 1ère chambre ne correspondaient pas avec celles de la 2ème. Pourtant, toutes les deux nous ont été facturées au même prix.

5.3

Due to person on duty not being English, instructions on how to get to hotel were not very clear. Our matresses were in very bad condition, had to try and sleep between the springs jutting into our ribs! The breakfasts were not very good - only rolls, toast and jam. The position of the hotel is excellent, the surrounding area very nice, with lovely shops and restaurants. Would difinately stay there again if we were assured that the matresses had been replaced.

7.5

Muy bien. El único problema, los colchones, pero solucionable si lo dices en recepción. Muy atentos. El barrio, localizacion perfecta. Perfect!

7.7

I would stay there again.

7.6

L'hotel si e' dimostrato ampiamente soddisfacente in tutti i suoi aspetti ed il soggiorno e' stato piacevole. Abbastanza facile da raggiungere, in una zona residenziale carina e piena di alberghi tutti vicini e tutti uguali fra loro (almeno dall'esterno). Il personale si e' mostrato sempre cortese e professionale. Colazione continentale nella media. E' possibile avere la "full english", con bacon, uova etc. ma ad un supplemento consistente. Camera sufficientemente spaziosa, ristrutturata da poco, e decisamente pulita. In realta' avevo chiesto una doppia e mi e' stata data una stanza per 3 persone....forse in 3 si sarebbe stati un po' strettini. Prenotando tramite Venere ho usufruito di uno sconto notevole sul prezzo di listino indicato, e, al prezzo pagato, il rapporto qualita'/prezzo e' stato decisamente buono. Ci ritornerei senza dubbio.

8.9

ottimo rapporto qualità prezzo. la zona è molto tranquilla, ma a pochi passi si trovano strade con negozi, ristoranti, e pubs. Una delle ragazze alla reception parla correntemente italiano e il personale è generalmente disponibile ma distaccato (come tutti gli inglesi)

8.0

We had a triple so the room was reasonably sized and it is located by a nice park but within a few blocks of the Underground and lots of shops and entertainment venues. The one problem we had was NO PARKING is available, even for checking in. We had a rental car and they directed us to a parking garage blocks away. When we arrived it was 50 pounds for 16 hours so I parked downtown London and took the Underground back and forth. Quite a hassle. Pleasant stay outside of that...

7.2

My family and friends would like to stay in Bayswater Inn when we visit London again.Overall , our short stay was pleasant and comfortable.My wife loved the many shops and restaurants which are just a walking distance away. Bayswater and Queensway Underground are only 5 minutes away,which makes travelling to other parts of London a breeze.

7.5

Quite a good priced hotel considering location and room space. Welcome, staff attitude and breakfast service could be improved and providing a frigobar is not a bad idea. I advice not to let personal belongings in your room. Excluding this problem I am satisfied of my staying.

9.5

Excellent value. Far, far superior to another hotel we stayed at in Bayswater for a similar price.

6.9

This is a two star hotel with a good location. The price offered was very low, thus giving good value for money. However this is a low budget hotel and the quality and comfort reflects this.

6.2

The first room they offered us was in the basement and really unacceptable, muggy, dark, stiflingly hot and without a window. After we complaint we get a room on the 4th floor which was quite OK and clean and a very good deal for the £39 we paid. DO NEVER ACCEPT A ROOM IN THE BASEMENT (NUMBERS BETWEEN 1 AND 99) !!!

5.5

just so so, and a male staff was very very unkind.

8.1

Good hotel in its class, would return

2.8

I would never stay there again. Room not as on pictures on web. No hot water, beds horrible. staff rude and hard to work with, even had to have room changed door wouldn't stay closed.

7.5

The quality of the TV programmes was quite bad. We had only cold water at one morning. The Continental breackfast was not really rich. But the location is quite good and the rate between price and quality O.K.

4.4

This hotel is a very big disappointment, especially because you expect something special from the outside, but what you get inside is nothing but a ruin!

5.2

The bedroom was too small for two people and the bed was m 1,70 (lenght)! My husband is m 1,90. I don't have other comment!

5.3

This is not a 3 star hotel!! The first room we got was really poor: Small, in the basement, no daylight and with ants in the bathroom. Luckily, we only had to spend one night in that room.

8.0

Good hotel and very good price/quality for a hotel in London. Close to subway, but we preferred to walk through Hide park to get to the center of the city.

9.2

Extremely good value hotel in an excellent and quiet location. The rooms were what you would expect for three times the price.

4.3

According to Cleanliness of room: This is probably not a complaint for the cleaning staff, but ants and beetles are not fair in a room on floor 4.

7.9

We were generally pleased with our stay. The hotel was as advertised in the web site. Only disappointment was noisy kids in the hotel while we were there. Oh well--you have to tolerate the enthusiams of the young, I guess. Good location.

3.2

When arriving to the Bayswater, I was told that they did not have a room for me and that I would have to go to another hotel. My sister had checked into this hotel a day earlier and they had a room for her, so I was confused as to why (even though I had a reservation with a reservation number) I was forced to go to another hotel. It worked out for me anyways because the other hotel I was sent to (The Pembridge Palace) was on the next street over from the Bayswater and was a much better hotel in every aspect (the breakfast was wonderful). My sister's room at the Bayswater was in the basement, was very small and the furniture and linens were old and not very clean. On several ocassions there were insects crawling around in the room! When she asked to be changed into another room, they said they did not have any rooms to change her into, and that she had to remain in this horrible room for the entire week she was in London! The breakfast at the Bayswater was not goo either. It consisted of some stale rolls and a beverage. Although the price of the room was good, the hotel was not. If you do not care about any of the problems mentioned above, then you can not beat the price for this hotel. But if you want any security in having a room when you arrive, and having a room that is half-way decent and free from crawling insects, then I would recommend finding a different hotel.

5.9

Due to the bargain rate we received, my husband and I tried to keep our expectations low, however there were some aspects of our stay which we found to be just poor customer service and/or poor business practices. Overall, the hotel was clean in apprearance but we did see cockroaches in our room. The hotel was extremely warm inside - the reception and guest rooms. It was almost unbearable. More than once the front desk staff gave us erroneous information (once it could've cost us missing our tour). My sister and brother arrived two days after us and by then the hotel was over-sold or something because they were sending everyone to other hotels. My sister and brother ended up in another hotel around the corner (lucky for them it was a lot nicer than the Bayswater).

7.1

Good value for money considering hotel rates in London and the location; rooms and beds are small, the toilet/shower microscopical, but service and cleanliness are good. Continental breakfast is not too rich. After all it can be a honest 2 star hotel.

2.8

It is very obvious, that the hotel has kept their focus on becoming a 3-star hotel by means of interiour e.g. tv and coffeemaker, but the service, cleanliness, breakfast and room only earn 1-star in my opinion. Go for a youth hostel instead.

8.2

we asked for a double and they gave us a twin.. only the third day the changed us the room. besides we had to wait outside the hotel (it was freezy!!) for 20 minutes because nobody was at the reception to open us. the price abd the place was anyway unbeleavable

9.4

I was visiting London with my two children. I wanted to find a hotel that was safe, clean, convenient and that did not cost a fortune. I found that in Bayswater Inn. It is very close to two tube stations and any kind of restaurant you could wish for. I have already recommended Bayswater Inn to a friend.

9.3

Excellent value for money. Very recommendable for the tourist traveller. The quality of the bed was not tip top, but this little minus is easily absorbed by general impression. Very welcomming staff, also made the kid feel specially welcomed.