Hotel Park Inn London Russel Square - London

Average rating:  8.1

Guest type: Family with older children

stayed in Apr 2008

Last used this hotel over 20 years ago when it was the Bonnington. It has undergone much modernisation which has reduced the 'character' but it remains a good place to stay especially for anyone needing to be near Bloomsbury

Guest name: CR, United Kingdom

Average rating:  9.5

Guest type: Young couple

stayed in Mar 2008

The hotel is ideally situated, we chose it as it was near a tube station but strolled there in under 30 minutes from central London! The room was very modern,clean and deserving of the 4star rating,but the foyer and entrance looked a bit cheap. Very clean and nice hotel,good breakfast too!Great value for money. We will definitely stay here again.

Guest name: LS, Ireland

Average rating:  9.8

Guest type: Mature couple

stayed in Mar 2008

Overnight stay only. Very pleased with quality of room and facilities, good buffet breakfast. Very handy for British Museum; equidistant from Holborn and Russell Square tube stations with ~ 5 minute walk to each. Euston, King's Cross and St Pancras railway mainline stations ~20 minute walk. Variety of local restaurants we enjoyed the food and service at Denise's Restaurant about 200 hundred yards north on opposite side of Southampton Row.

Guest name: Brian Ivey, Canada

Average rating:  7.6

Guest type: Mature couple

stayed in Mar 2008

For a more confortable stay should be appreciated adding hooks in the bathroom and drawers in the wardrobe

Guest name: Bruno Furetta, Italy

Average rating:  8.7

Guest type: Family with young children

stayed in Mar 2008

Nice hotel, good located, big and comfortable room. Very tasty and good choice of breakfirst. A little bit poor public areas on the hotel Staff is nice, very helpfull and friendly. Me and my 12 y/old daugher, We enjoy stayed in this hotel/

Guest name: ET, Russia

Average rating:  3.7

Guest type: Young couple

stayed in Mar 2008

Overall, this hotel is only OK! the location was good, the room was nice, spacious and clean, but and this is a big but, the level of customer service was poor to extremely bad and rude at times and for this reason alone I would not return to this hotel or recommend it to anyone..

Guest name: BM, Ireland

Average rating:  9.1

Guest type: 

stayed in Feb 2008

I invited my eighty year old mother to London. She doesn't understand english very well, but the staff was very friendly,patient and helpful, so she has been overjoyed ever since and would like to go back

Guest name: LG, Denmark

Average rating:  10.0

Guest type: Mature couple

stayed in Jan 2008

We stayed at the Bonnington for one night in january we booked an executive double and it was exactly as shown in the picture. We arrived at the hotel at 10am to drop of our bag but we were able to check in and given our room. Breakfast was buffet style and was of an excellent standard. Would definately stay again and would recomend it to other travellers.

Guest name: Mary Campbell, United Kingdom

Average rating:  9.4

Guest type: Young couple

stayed in Jan 2008

The surrondings were excellent just near a TESCO supermarket and the British Museum. The hotel was very clean and the room was very beautiful with a spacious bathroom. Only one step away from the Holborn underground.

Guest name: MM, Portugal

Average rating:  9.4

Guest type: Young couple

stayed in Dec 2007

At 72 pounds this was excellent value for money. The hotel is being renovated, the rooms are cozy, stylish and quiet. Gabriela at the reception was a real treat. Breakfast OK. Nothing to complain about, except the guy at the concierge told us the tube was available in the morning of Boxing Day but actually it was not, generating quite a frustrating and costly trip back to the airport. Don't even consider going to the restaurant next door, Verdi. We never had such a bad experience in many many years. I'll defintely come back again and suggest this hotel to anyone coming to central London.

Guest name: Danilo Bordini, Italy

Average rating:  9.6

Guest type: Young couple

stayed in Dec 2007

it's my first time in London. Acording to what I heard about London acomodation, these hotel I think is the best choice. Is clean and walking distance to all you have to see in London. The room are not so big, (acording to croatian regulations), in fact is to small for a 4 star hotel. The breakfast is in a restaurant with a buffet, but they put ham and cheese when is missing, only on request. On Boxing day they had no bread, only toast! Toast is not warm, but cold. It would be better to put some toasters near the buffet table. Anyway don't go to London on Christmass hollydays, because everything is closed and even the underground is not working, the taxies cost a double rate. You can not eat, not drink, no toilet no nothing! But in these hotel everything is working and was our saveness, like an oasis in the desert. We get food and drink, for reasonable price.

Guest name: Robert Ilicic, Croatia

Average rating:  7.2

Guest type: Young couple

stayed in Dec 2007

Stayed for Saturday night only, so not affected by the current refurbishment work. Excellent location within short walk of British Museum & 20-30 minute stroll or short cab ride to West End. The room size was modest, but not terrible, & there was some noise from a hen night, but not for long. The restaurant downstairs was quiet & the food unexceptional. However, the bathroom was good, the room clean with an iron & safe that both worked well & the bed comfortable. On balance, I've stayed at a lot worse for a lot more money & I would recommend it for a short stay where location was more important than luxury.

Guest name: RM, United Kingdom

Average rating:  8.7

Guest type: Mature couple

stayed in Dec 2007

The Bonnington has been refurbished and upgraded to a 4* hotel during 2007. Our room was on 4th floor overlooking Southampton Row and was newly furnished and decorated to a high standard. We were attending a function there and had booked through www.Venere.com 10 months prior to our visit at an excellent rate. The room had one armchair and one dining chair, tea and coffee making facilities, an iron and ironing board; buffet breakfast had everything anybody could want early in the morning but the seating arrangements were a bit tight. The location is excellent between Holborn and Russell Sq. tube stations. We found Holborn easier. Hotel staff were friendly and helpful – a good hotel and we will stay there again.

Guest name: FB, Ireland

Average rating:  9.0

Guest type: Mature couple

stayed in Dec 2007

Construction work is going on ,so some rooms can be a little noisy.

Guest name: MC, Sweden

Average rating:  8.5

Guest type: Friends

stayed in Nov 2007

Wery nice hotel, and 5 minutes walk from shopping at Oxford street. Fine and spaceious room (executive double) and nice bathroom with tub. The only negative was the breakfast. The personal obviously was more focused on preparing for lunch than giving good service for us who was having a late breakfast (during the last half-hour of breakfast time).

Guest name: GA, Norway

Average rating:  9.3

Guest type: Not Specified

stayed in Oct 2007

When I arrived in the late evening for my stay at the Bonnington, I was told that the room I had booked was no longer available. This was troubling, until a manager came to ask if it was ok to move me to another room, which turned out to be a two-bedroom executive suite with skylights in a renovated part of the hotel. Needless to say, this was much lovelier than I had expected. The staff graciously allowed me to stay there for the duration of my visit and were very friendly and helpful the entire time. Also the hotel is in a great location, close to the central line, and walking distance to cozy Bloomsbury and lively neighborhoods like Covent Garden.

Guest name: ER, USA

Average rating:  7.9

Guest type: Mature couple

stayed in Oct 2007

Wery nice hotell. Good breakfast, nice surrondings and good service. But to much noise from the Soth. rd. to get full score from us. But, we recomend it indeed!

Guest name: BA, Norway

Average rating:  9.3

Guest type: Young couple

stayed in Sep 2007

The room is extremely small, but nice. A bit disturb noise from little refurbeshment in the hotel.

Guest name: Pjotrs Bogdanovs, Latvia

Average rating:  8.1

Guest type: Mature couple

stayed in Sep 2007

I would return to the Bonnington, but most likely after construction is over. The room at L139 is clean, but quite small with not much room for suitcases. You'll have to complain to get a room in the back, away from construction. It was very quiet there. Upgraded rooms are nice and much larger. The hotel was very clean, the bed was comfy and the breakfast was great. The staff seemed to always be willing to help and is nice, but often confused. The location is really great, a few minute walk from the Holborn tube stop and truly walkable for much of the city.

Guest name: GS, USA

Average rating:  9.7

Guest type: Young couple

stayed in Sep 2007

wonderful!

Guest name: Livio Melpignano, Italy

Average rating:  9.9

Guest type: Mature couple

stayed in Sep 2007

The location between Holborn and Russel Square Tube stations is perfect as well as walking distance to Oxford Street and Covent Garden The included breakfast is the best we have tasted for years

Guest name: Jan Knudsen, Denmark

Average rating:  9.2

Guest type: Young couple

stayed in Aug 2007

We were upgraded from the superior room we had booked to an executive and our room was spacious, stylish and quiet. We paid £99 through Venere, but the rack rate price was £240! The location is good and within walking distance from Covent Garden. There was also very secure parking across the road in Bloomsbury Square underground carpark. Be aware that renovations are ongoing and slightly noisy during the day.

Guest name: AC, United Kingdom

Average rating:  10.0

Guest type: Myself and my niece

stayed in Aug 2007

Bonnington Hotel has just been renovated and the rooms were clean and modern. Price was reasonable for London and the location was perfect. Walk to West End, Covent Garden, Oxford Street etc. was easy and close. Tubes were also close as well. Starbucks five doors down. Late night restaurants in the same block. The British Museum was two blocks away. I have stayed at more expensive hotels in London and this was my favorite so far.

Guest name: Roger Christiansen, USA

Average rating:  4.8

Guest type: Mature couple

stayed in Jul 2007

We had a real problem with noise at this hotel. The maid’s closet door is slammed every morning beginning at around 7-7:30 am. We stayed on the third floor two separate occasions in different rooms in July and the noise from the slamming door will definitely wake you up. Weekend or weekday did not seem to matter. The Front desk had a little difficulty with the check in at 3:00 as the rooms were not ready. Otherwise they were fairly gracious but a little flustered. The bar service was excellent except for the small blonde gal that cannot seem to muster up any reasonable sense of customer service. The Concierge was excellent and never failed to assist. He helped with finding a specialty shop, train and bus reservations and general directions. This was the most excellent part of the staff. Breakfast was reasonable and fairly good. The facilities are clean and neat but be aware the hotel is undergoing a renovation so if you want to sleep in during the week you may be disturbed by the construction noise. The location is within walking distance to the British Museum and this is generally a good part of town to stay. Overall I would stay there again but would wait until after the construction. I would also superglue that third floor maid’s closet shut before I went to bed.

Guest name: Richard Yahne, USA

Average rating:  7.7

Guest type: 

stayed in Jul 2007

everything as good as or better then expected - rooms not large but recently renewd - personnel very kind and competent - really near subway and points of interest

Guest name: Stefano Ferranti, Italy

Average rating:  8.0

Guest type: Single traveller

stayed in Jun 2007

Good hotel in good location. Handy for Kings Cross station (approx £8.00 via taxi one way). Breakfast was good and staff very attentive. Rooms had been refurbished and although not huge had were clean and had modern facilties (flat screen television, new bathroom etc). Would definitely recommend.

Guest name: VH, United Kingdom

Average rating:  8.3

Guest type: Young couple

stayed in May 2007

The renovations are excellent and this property is wonderful. Very very convienent arriving from Heathrow, right off the Picadilly line. Definitely recommend.

Guest name: Kimberly Saxton, USA

Average rating:  7.8

Guest type: Young couple

stayed in May 2007

we spent a week end in this hotel that we found very confortable. the british museum is 5 minutes walking and in the hotel's surroundings is plenty of restaurants and pubs . very close to the tube and 15 minutes for liverpool st station ( Ryaniar connection )

Guest name: Mariasole Piatti, Italy

Average rating:  9.6

Guest type: Group

stayed in Feb 2007

eccellent experience. we will come back again

Guest name: CB, France

Average rating:  7.9

Guest type: Family with young children

stayed in Feb 2007

We had a very enjoyable stay. Great location, very clean and comfortable, with helpful staff.

Guest name: AB, Belgium

Average rating:  8.0

Guest type: Young couple

stayed in Dec 2006

The hotel is in a good location which very close to underground and also convenience store around. The room is clean and seems newly furnished though is a little bit small but that's London.

Guest name: Shirley Li, Hong Kong

Average rating:  9.4

Guest type: Mature couple

stayed in Oct 2006

Short stay in London, excellent location and the room was much more than I had expected. Can understand why it is only 3 star though, as the room is already rather worn-down despite a recent renovation.

Guest name: GG, Sweden

Average rating:  8.3

Guest type: Single traveller

stayed in Sep 2006

There was a wedding on the night I stayed and I couldn't sleep initially as I was directly above the wedding reception. However, I called reception and they moved me to two further rooms, once of which was overlooking the main road and was noisier. I could still hear the wedding in the room I finally ended up in, but I did sleep. The staff are excellent and were very helpful and did their best to find me a quiet room. Some rooms are tight spacwise. The breakfeast is fine as well. I think Holburn tube station is a better one for the hotel, but that isn't mentioned on the site. I will definitely use that hotel again. For the money you can't beat it.

Guest name: Thomas Hayes, Ireland

Average rating:  9.1

Guest type: Single traveller

stayed in Jul 2006

This is a great place to stay. close to the B.museum and so on. My only complaint was room 617 with a lot of construction going on and my airconditioning did not work. So next day in 318 where the service elevator was audible until 12pm. Overall, my favorite place in London, the concierge was the best--my glasses were broken and he helped me find an oculist open on Saturday. Sin question, si estuviera en Londres otra vez será mi hotel, aunque sea caro como toas las coasa en Londres. Busque la pub A Helping Hand tres cuadros o cinco al oeste? pregunte al concierge....muy bien. Y la resturante francesa cerca, aunque caro, es buenisimo.

Guest name: Frank Worthington, USA