América Diamond's Hotel - Lisbon (self-classifiedThere is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.)

Average rating:  9.6

Guest type: Group

stayed in Apr 2008

The hotel was clean, the staff friendly. We were able to store our suitcases upon arrival (we arrived earlier than checkout). Breakfast was nice. Location is excellent - right off the Lisboa bus stop, so very convenient. When looking for the hotel, look up! You'll see the name written vertically attached to the building. Very nice - thanks for a pleasant stay!

Guest name: Fiona Koper, USA

Average rating:  9.5

Guest type: Mature couple

stayed in Apr 2008

Excellent hotel. Suberb transport links beside hotel. Highly recommended.

Guest name: GD, Ireland

Average rating:  9.8

Guest type: Group

stayed in Apr 2008

Fantastic hotel! Spacious, clean and quiet. Only breakfast was'nt very good.

Guest name: ES, Italy

Average rating:  8.1

Guest type: Single traveller

stayed in Mar 2008

This hotel is exceptionally clean and quiet and the staff is quite helpful with directions and maps of Lisbon. The bathrooms were especially nice as they had clearly been updated recently. There are a nice variety of items served at breakfast (hot and cold) so there is probably something to suit most people. There is a metro stop on the yellow line immediately outside of the lobby door. This is convenient if you are getting around on the metro, although if you want to go into the city center it is necessary to go one stop and switch to the blue line. I didn't try it, but it may be as fast to walk to the blue line station directly. I didn't recommend the hotel for families or mature couples as I had a very small single room and didn't see one of the double rooms. I would definitely stay here again for personal travel where I didn't require any special services.

Guest name: KF, USA

Average rating:  9.1

Guest type: Single traveller

stayed in Feb 2008

I very much enjoyed my stay in this hotel. It was close to the city center so I could do everything by foot. The room was not big, but to me, although I did to have to do some work in my room, there was enough space. The bathroom was pure luxury. The hotel is located in a main street, so do not expect the quietness of the woods. You might use earplugs if you want to sleep with your window open. Breakfast was nothing outstanding, but fairly ok. I would always recommend this hotel.

Guest name: Herbert Engel, Germany

Average rating:  5.5

Guest type: Single traveller

stayed in Jan 2008

Stayed in Lisbon for a short weekend. This room wouldn't have worked for any longer. it was TINY. the bed took up literally 80% of the room. The bathrooms were fine, and the place generally pretty clean. But there was literally maybe 2 feet between the wall and the end of the bed to walk through. Location is excellent though. literally the train stop (Picoa, yellow line) is outside of the hotel. The metro system is really simple and easy to use, the city isn't very spread out. Inlcuded breakfast was nice though. decent food with crossiants, eggs, bacon juice etc

Guest name: AP, United Kingdom

Average rating:  9.0

Guest type: Mature couple

stayed in Dec 2007

Fully in line with international standards.

Guest name: BG, France

Average rating:  8.9

Guest type: 

stayed in Sep 2007

the wireless internet connection were not working but the hotel was really good.

Guest name: SC, Italy

Average rating:  9.8

Guest type: Group

stayed in Apr 2007

The hotel is great! All high-class hotels are situated in the district (we were able to see Ritz from our window). The breakfast room is on 7th floor offering panoramic view. The metro station is situated EXACTLY outside the hotel entrance. The bedroom had the emergency exits on a glow-in-the-dark map behind the bedroom door, and the door had an alarm. Very good value for money and Lisbon is a great city to visit!

Guest name: Christiana Malai, Greece

Average rating:  8.2

Guest type: Young couple

stayed in Nov 2007

Excelente relacion calidad precio, habitaciones confortables y limpias, desayuno sencillo pero suficiente, buena localización, 15 min a pie del centro y a 5 de la Avd. Libertade (muchos restaurantes), boca de metro en la puerta del hotel (cuidado con los taxistas)

Guest name: JH, Spain

Average rating:  7.9

Guest type: Young couple

stayed in Nov 2007

HOTEL PERFECTAMENTE SITUADO EN EL CENTRO DE LISBOA, CON EL METRO A LA MISMA PUERTA DEL HOTEL. EL PERSONAL ES MUY AMABLE Y COLABORADOR

Guest name: PEDRO RAMIREZ LOPEZ, Spain

Average rating:  6.2

Guest type: Gay Couple

stayed in Nov 2007

We booked a double bedroom. They gave us a single one with and added fold up bed. We complained and to our astonishment the concierge insisted it was a double bedroom. He finally admited and moved us to a really nice big double bedroomon the following morning. But they still charged the first night at the double bedroom rate. Cheeky!

Guest name: RC, United Kingdom

Average rating:  9.4

Guest type: Single traveller

stayed in Nov 2007

I had a single room with a lot of space, the room was like the hotel very new. the sourrunding is not really beautiful, but you have a metro entrance right in front of the hotel and need by foot about 20 minutes to the city centre, by metro about 5-10 minutes. I can recommend Lissabon and this hotel warmly, but take care with the taxis from & to the airport (one trip 25€ the other 8€, both in the night!). Lissabon is a very friendly, old fashioned city, with very friendly people, but take care with the bumpy pavements, but don´t forget to drive with one of the old trams

Guest name: GG, Austria

Average rating:  5.9

Guest type: Family with young children

stayed in Oct 2007

At least 1 very unfriendly guy on the reception (didn't even look at me while he was giving a short cold answer.) Restaurant recommended from receptionist (1 Porto for free) is certainly a good deal for the receptionist but it's not mentioned that the porto after the meal would be free and not the one offered as a apero which is charged 4.50. But food there is o.k

Guest name: TS, Switzerland

Average rating:  9.3

Guest type: Single traveller

stayed in Oct 2007

I was booked in a single room but upgraded to a suite at no additional charge. Staff were very helpful and central location made it easy to get to anywhere in the city.

Guest name: Andrea Tyrer, United Kingdom

Average rating:  7.9

Guest type: Mature couple

stayed in Oct 2007

It would have helped with location and travel to have known the name of the metro station outside the front door and the bus numbers and destinations of those passing the hotel. Once known travel within Lisbon was no problem. The ideal location for a short break as not enough room space for a longer holiday.

Guest name: Harry Boardman, United Kingdom

Average rating:  4.5

Guest type: Not Specified

stayed in Oct 2007

Tuvimos un recibimiento muy malo por parte del recepcionista, fue muy desagradable con nosotros, tuvimos que pedirle que nos cambiara de habitación y lo hizo a regañadientes, dandonos una que estaba muy sucia, tenia hasta una colilla en el retrete y el resto de la habitación estaba llena de polvo. Menos mal que el director nos pidió disculpas y nos invito a tomar algo en el bar. Aun asi la estancia ha sido pesima en el trato recibido.

Guest name: LF, Spain

Average rating:  8.9

Guest type: Group

stayed in Oct 2007

Very easy connections both to airport and city center

Guest name: Amund Oudenstad, Norway

Average rating:  9.6

Guest type: Young couple

stayed in Aug 2007

Hotel nuovissimo, inaugurato da poco. La fermata della metro è proprio fuori dall'uscita dell'hotel, consigliatissimo.

Guest name: IL, Italy

Average rating:  6.5

Guest type: 

stayed in Oct 2007

Modern hotel a few metro stops from central area. The 'modern' style was, however, somewhat sterile. Not sure if the quality of the finish is great and can imagine might look worn in a couple of years. Reception staff competent. Rooms v small as was bed. Breakfast was totally uninspiring. But, however, for the price was satisfactory for the purpose. Venere did seem to have favourable prices compared to some other sites for this hotel at the time of booking.

Guest name: FW, United Kingdom

Average rating:  7.6

Guest type: Young couple

stayed in May 2007

This hotel is just in front of the metro and a lot of buses also stop in front of the entrance (including buses going to city center and airport). The rooms are very clean with a modern furniture. The breakfast is good but the breakast service needs more organisation (impossible to find a free table at 9am and the waitress did not have time to deserve the tables). The personnel was very good and helpful to show where we are and where we can have a good dinner. The area of the hotel is not in the hypercenter but only 20mn by foot or 10mn by bus. I recommend this hotel.

Guest name: BA, Hungary

Average rating:  8.0

Guest type: Family with older children

stayed in Aug 2007

There is not the mini bar in the room

Guest name: Cristina Lori, Italy

Average rating:  7.7

Guest type: Single traveller

stayed in Sep 2007

The hotel is excellent value for money. My room was, perhaps, too tiny for an average (but still quite tall) Nordic man! The hotel is probably ideal for young couples with a moderate budget looking for a good time in down-town Lisboa.

Guest name: MD, Norway

Average rating:  6.9

Guest type: Single traveller

stayed in Sep 2007

Not in centre but metro stop just outside hotel door.Not on best metro line for seeing sites means changing lines. Hotel good. Boutique style.

Guest name: JF, United Kingdom

Average rating:  4.2

Guest type: Young couple

stayed in Aug 2007

The room was not very spectacular for it's price. The receptionist had some fishy business going on with his buddy taxi driver, who charged twice the amount shown in the meter when going to the airport.

Guest name: SB, Finland

Average rating:  7.9

Guest type: Young couple

stayed in Sep 2007

Clean rooms, friendly staff, breakfast okay (bad coffee though, no bacon refill), great location right next to the metro

Guest name: RS, Germany

Average rating:  9.3

Guest type: Mature couple

stayed in Aug 2007

Although the hotel is in a business area, it is directly at a metro stop, which makes traveling around Lisbon very easy. Rooms are small, but clean and modern, and breakfasts are included. We would be happy to stay here again, and expect to come back to Lisbon soon.

Guest name: KF, USA

Average rating:  8.2

Guest type: Not Specified

stayed in Aug 2007

I stayed in a double room for very little extra. Definitely worth it. Clean and nicely renovated hotel. Good value for money next to the metro.

Guest name: Francois Conradie, Netherlands

Average rating:  8.7

Guest type: Single traveller

stayed in Aug 2007

excellent travel ! good hotel sympathical personnal very pratical access (metro) 10 mn of the town center. I recommend this hotel.

Guest name: JEAN-MARIE LEPINE, France

Average rating:  8.9

Guest type: Young couple

stayed in Aug 2007

très bien sauf le petit déj!!! lait en poudre et jus d'orange concentré, le vrai est à 3 euros alors qu'on le trouve à 1€25 au premier coin de rue... dommage pour commencer la journée!!! personnel très accueillant et internet dans la chambre.

Guest name: Christophe DABARD, France

Average rating:  7.8

Guest type: Young couple

stayed in Aug 2007

La habitación está bien. El hotel está lejos del centro de Lisboa, aunque hay una parada de metro en la puerta del hotel. Una cosa que no nos gustó es que los típicos complementos de baño (gel, champú)que te suelen reponer a diario, sólo nos pusieron el primer dia. Estuvimos 5 noches y al segundo dia ya no teniamos gel, por lo que tuvimos que comprar.

Guest name: Maria Comós Ortí, Spain

Average rating:  8.0

Guest type: Young couple

stayed in Jul 2007

Tutto perfetto a parte il fatto che, nonostante la fermata della metro sia proprio sotto l'albergo, quella linea (la gialla) chiude i battenti molto presto la sera (circa alle 22,30) e per raggiungere l'albergo dopo quell'ora, si è costretti a prendere degli autobus notturni o il taxi. Per il resto le camere sono pulite e il personale molto disponibile e gentile.

Guest name: ED, Italy

Average rating:  9.1

Guest type: Young couple

stayed in Jul 2007

Hotel totalmente renovado, muy bien situado y con habitaciones muy amplias. La boca de metro está en la puerta del hotel, y la parada del autobus a 1 minuto (donde para el autobús del aeropuerto). Totalmente recomendable.

Guest name: Carlos Garcia Barrios, Spain

Average rating:  10.0

Guest type: Not Specified

stayed in Aug 2007

Was a great place to stay for first time visitor to a dynamic city. Friendly staff attended every wish. Highly recommend for location AP Moll

Guest name: Andrew Moll, Germany

Average rating:  4.4

Guest type: Young couple

stayed in Jul 2007

Wen I arrived, I am arranged a room which is not clean up yet. I dont expect the hotel should give me a room like that. really ppor impressive. but after clean up, it is much better. the breakfast is not really good. the location is nice, just next to bus stop and metro station

Guest name: Ka Siu Tsui, United Kingdom

Average rating:  8.8

Guest type: Young couple

stayed in Jun 2007

It's a very nice hotel. Stayed there for 4+1 nights. Excellent location, normal breakfast (nothing too exciting). Staff friendly and helpful. Try to avoid the smaller rooms on the top floor, as the quietness is very poor (we were awakened at 7 am by the neighbor TV viewing, which was very disturbing). Generally good experiences, worth going there.

Guest name: Benedek Frank, Hungary

Average rating:  7.3

Guest type: Single traveller

stayed in Jun 2007

The hotel was generally very good, especially taking into account the price. It is exactly in front of a metro station, thus it's very easy to move from/to. Unfortunately, differently from the advertisement, the "included internet access" is only available in front of the reception, provided you bring with you not only your laptop but also your own cable! The rooms are quite small, and you could find people from the service entering in without knocking at the door!! But generally, I'd come back again here.

Guest name: FL, Italy

Average rating:  8.8

Guest type: 

stayed in May 2007

The hotel is well located: the metro stop is just out of the door and the bus to the airport stops at the corner. The city center is not so far by foot too. The rooms are very clean and the building is just renewed, it seems new! Very good!

Guest name: GIANLUCA DOMENICONI, Italy

Average rating:  9.2

Guest type: Single traveller

stayed in Apr 2007

This hotel is great value for money. Everything is brand new. Spend your holydays in beautiful Lisbon and stay at this very good hotel.

Guest name: Nicolas Gambetta, Uruguay

Average rating:  7.6

Guest type: Young couple

stayed in Apr 2007

We have a room on the 6th floor. On the 7th floor is the breakfast room. Because of this it was very noisy in the morning! Otherwise the accommodation was very good! Nice rooms and perfect location beside the metro station.

Guest name: MD, Germany