Hanoi Paradise Hotel - Hanoi (self-classifiedThere is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.)

Average rating:  8.4

Guest type: Young couple

stayed in May 2008

Good value. We had a large room with a balcony at the back of the hotel which was very quiet considering the hustle and bustle as soon as you step outside of the hotel lobby. Very friendly staff. Fresh fruit delivered to the room everyday and a decent sized breakfast (served between 7am-10am in the breakfast room or delivered to your room) is included (options of western style meals as well as typical Vietnamese breakfast, eg. Pho noodle soup). Handy having a computer with broadband in the room. We stayed 5 nights so pick up from the airport was included in the price and the hotel organised a taxi for our return trip to the airport again on our departure. Hotel is advertised as having a 24 hour reception, but we found this not to be the case when wanting to leave the hotel around 5am to walk around and take photos. A bit of a shock to find some of the staff asleep on mats on the floor in the hotel lobby, but this seems to be the norm in Vietnam. We'd just wake one of them up and they'd unlock the doors for us. We'd recommend this hotel and would stay there again.

Guest name: MK, Australia

Average rating:  9.9

Guest type: Family with young children

stayed in Mar 2008

The staff at Hanoi Paradise were excellent!Very friendly and helpful. We were cheated by the taxi driver and the staff at Hanoi Paradise helped us in dealing with the taxi driver. The room is really great, very spacious and clean. The computer in the room is a great bonus. We had a great time in Hanoi Paradise and would certainly recommend this hotel to our friends. It is really great compared to the hotel we stayed in Hanoi in the previous night.

Guest name: SS, New Zealand

Average rating:  9.1

Guest type: Mature couple

stayed in Jan 2008

My husband and I stayed 8 nights and had an excellent experience. We were provided with a free airport pickup service as we stayed more than 4 nights. This was very helpful given we were arriving in an unfamiliar city. Our room was huge and extremely clean. The linen was changed daily and roses were put in the room as well as fresh fruits everyday. A bottle of wine was provided on arrival & internet service in the room was so useful. Breakfast was basic but varied and very fresh. The location is excellent and in walking distance to many areas of interest such as the lake, shopping, the Water Puppet Theatre which is a must to see at only $US2, and the famous Hanoi Hilton jail. The staff were very friendly and always helpful with our enqiries and requests. We could not fault the service or the experience we had during our stay and would highly recommend this hotel for the star rating it has. It surpassed our expectations and we would stay again.

Guest name: Karen Andrews, United Kingdom

Average rating:  9.7

Guest type: Mature couple

stayed in Oct 2007

small hotel but with large rooms and very friendly staff; I'd definitely stay there again

Guest name: MG, Singapore

Average rating:  9.4

Guest type: Young couple

stayed in Oct 2007

The staff was extremely friendly and welcoming, and they were helpful with setting up tours like Halong Bay. The hotel was in a convenient location, and many attractions & restaurants were within walking distance. I would recommend this hotel to anyone, and I would not hesitate to return to the Hanoi Paradise Hotel.

Guest name: AH, USA