Hotel Best Western Metropoli - Genoa

Average rating:  9.8

Guest type: Mature couple

stayed in May 2008

The location is outstanding for access to all the major sites one might want to visit. Also located just down the street from two major shopping areas. We found two excellent restaurants. One is located in the Galleria which is just a short walk from the hotel. It is called Europa--excellent food and service. Le Rune is around the corner, half way up the street. Also excellent food and service. The 'old city' is delightful to wander around and again, the hotel is located just around the corner from one of the main 'alleys' of the old town. Good, safe location. Internet available with printer. Very good, extensive breakfast offered. Would stay here again.

Guest name: Ann Birdsall, Canada

Average rating:  9.7

Guest type: Mature couple

stayed in Apr 2008

The staff at the reception desk were very helpful with directions, suggestions for dinner, and quick responses to requests for assistance. We would definitely return to the hotel- which is an easy walk to many interesting places - and to Genoa.

Guest name: WR, USA

Average rating:  7.5

Guest type: Group

stayed in Jan 2008

Very Comfortable and well heated. Short stay, good sized rooms and friendly staff.

Guest name: FM, Ireland

Average rating:  8.3

Guest type: Family with young children

stayed in Nov 2007

The hotel was a fantastic stay.A modern and clean building with spacious rooms and bathrooms. Breakfast was abundant and varied. The hotel is situated in a beautiful and very central part of town. Just minutes away from Via Garibaldi which has recently been inserted in the UNESCO world heritage list, well worth an after dinner stroll , as the architectural charactictics of the palazzi, well lit up by night, are a magnificent experience. The port and of course the aquarium are a 10 minute walk from the hotel. From the port area, you can take a little train like mobile which for 6Eu shows you around town, taking in a beautiul panoramic view of the city while lisening to some clasic italian pieces. well worth the tour.

Guest name: Caroline Connolly, Italy

Average rating:  8.6

Guest type: Family with young children

stayed in Sep 2007

excellent starting point for many attractions and restaurants.

Guest name: LB, Italy

Average rating:  8.9

Guest type: Family with young children

stayed in Aug 2007

Nice, clean rooms. We parked on the street in front of the hotel - no ticket but we may have been lucky. We also left before breakfast was ready but they gave us a croissant to go ! Front desk was also helpful.

Guest name: Geoff Dubois, Canada

Average rating:  7.8

Guest type: Family with older children

stayed in Aug 2007

pour un premier séjour à Gênes, l'hôtel était un excellent point de chute, proche à pieds de tous les sites importants. Personnel charmant ayant recommandé un excellent restaurant ligure. Seul bémol : la difficulté à s'y retrouver dans la circulation gênoise pour arriver à l'hôtel...

Guest name: Veronique WILLMANN, France

Average rating:  9.3

Guest type: Not Specified

stayed in Jun 2007

Nice hotel centrally located, difficult to get to. Need better instructions from hotel. Once there you are near most of the attractions including the train station. Used a small quadruple. Family of four with older children.

Guest name: MARITZA ABADIA, Puerto Rico

Average rating:  6.7

Guest type: Group

stayed in Dec 2006

Good location of hotel, where all other areas of Genoa are easily accessible.

Guest name: MH, United Kingdom

Average rating:  9.1

Guest type: Young couple

stayed in Sep 2006

Hotel circa 6 Kilometres drom Siena. Excellent bus service from outside hotel that will take you in and out for 1 Euro each way!!! Staff were most helpful and the rooms satisfactory and clean.

Guest name: Anthony Green, United Kingdom

Average rating:  7.6

Guest type: Young couple

stayed in Aug 2006

Location is central,parking is in a public garrage about 200 meters from hotel.Overall a very good HOTEL.minor con IS THAT ROOM 307 IS JUST 1 METER FROM ELEVATOR DOOR AS HALLWAY IS narrow.

Guest name: Rana Tabet, Canada

Average rating:  3.2

Guest type: Family with older children

stayed in Jul 2006

As a mother traveling with a college age son this property was a complete wrong choice. The room was extremely small. There was no room to place luggage. The shower was an enclosure so small that you were not able to do anything but stand straight up. The air-conditioning went out twice. The breakfast room was too small to accomidate guests and was completely understaffed. Lastly, the staff was not able to help with recommendations for dining. All in all - it was a complete dissappointment.

Guest name: Deborah Bucci, USA

Average rating:  9.2

Guest type: Family with older children

stayed in Jul 2006

Hotel agréable et très bien situé pour une isite de la vieille ville. Accueil compétent et sympathique.

Guest name: Thierry HUYGHE, France

Average rating:  10.0

Guest type: Gay Couple

stayed in Jul 2006

Very nice city-hotel, with very friendly staff. Bus-Stop directly in front of the hotel.

Guest name: Holger Thiede, Germany

Average rating:  9.1

Guest type: Family with young children

stayed in Jul 2006

Hotel muy centrico con una excelente relacion calidad-precio. Habitaciones bien decoradas y espaciosas, cuarto de baño muy correcto, para tratarse de un hotel 3*** en pleno centro y con un precio muy interesante, no llega a 100 euros la doble. El personal muy amable y atento, sobretodo el personal de Recepción.

Guest name: Francisco Gomez Leiva, Spain

Average rating:  9.5

Guest type: Couple with children

stayed in Dec 2005

Ein sehr schönes Hotel, wunderschöne Zimmer und Bäder.Die Lage inmitten der Altstadt von Genua ist die bestmögliche: die Via Garibaldi mit allen Palästen ist nur Schritte entfernt und neben dem Hotel beginnt ein Viertel mit kleinen verwinkelten Gässchen. Sehr gut geeignet für Benutzer öffentlicher Verkehrsmittel.

Guest name: Hans Fedor Weiser, Germany

Average rating:  9.0

Guest type: Heterosexual Couple

stayed in Dec 2005

L'hotel si trova in una bellissima posizione nella parte antica di Genova, da cui è possibile raggiungere a piedi tutti i monumenti della città (acquario compreso) attraverso un infinito numero di "caruggi" veramente suggestivi. Dista 10 minuti a piedi dalla stazione di Piazza Principe.Il personale è molto gentile e disponibile,le camere doppie sono belle,pulite (forse una ritinteggiata alle pareti non sarebbe male),silenziose e abbastanza spaziose,il bagno è molto bello e pulito,la colazione (compresa nel prezzo) ottima (tra l'altro la saletta in cui si fa è molto carina ed è affacciata sulla piazza). Gli spazi comuni sono molto ben arredati ed acooglienti.Un'ulteriore nota positiva è stata la possibilità di lasciare i bagagli nel deposito dell'albergo la mattina in cui abbiamo lasciato la stanza, fino a sera senza problemi. La prossima volta che torneremo a Genova non avremo dubbi: prenoteremo di nuovo in questo hotel.

Guest name: Tommaso Roscioni, Italy

Average rating:  10.0

Guest type: Couple with children

stayed in Nov 2005

L'albergo è molto bello, sitiato in un'ottima posizione. La stanza tripla che ci è stata assegnata era spaziosissima. Il personale cortese e gentile.

Guest name: PZ, Italy

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Nov 2005

Convenient position but car park a bit difficult to find when driving, about 5 minutes walk away.

Guest name: PS, United Kingdom

Average rating:  9.9

Guest type: Group of friends

stayed in Aug 2005

The only slight drawback was that reception is on the first floor so there is a flight of steps and no lift. The car park was about 5 minutes walk away from the hotel. Very friendly welcome and helpful staff. Would definitely recommend this hotel.

Guest name: LR, United Kingdom

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in Jul 2005

Excellentes Preis/-Leistungsverhältnis. Sehr schöne, stilvoll eingerichtete Zimmer mit grosszügigem Bad.

Guest name: MZ, Switzerland

Average rating:  9.9

Guest type: Couple with children

stayed in Jun 2005

Un bellissimo 3 stelle. Tutto perfetto, c'è anche la macedonia fresca per colazione. Staff gentilissimo e professionale. Super-raccomandato

Guest name: GC, Italy

Average rating:  5.9

Guest type: Group of friends

stayed in May 2005

The location of the hotel was very good. The rooms were a bit disappointing. Although we were placed on the third floor in the mornings you could here a lot of noise coming from the breakfast room that wake us up earlier. Breakfast was fine although they did not inform us that on weekdays the change the serving hours - we arrived 5 minutes late and they wouldn't allow us to seat on the breakfast room and have a proper breakfast. Genoa has not a lot to offer. It's a strange city so thing twice before you visit it. Porto fino and Santa Margarita are perfect.

Guest name: AM, United Kingdom

Average rating:  8.1

Guest type: Group

stayed in Apr 2005

Couldn't really fault it. Room was good, lots of fruit for breakfast, staff were friendly and the location was excellent - walking distance from everywhere.

Guest name: Chris Burfoot, United Kingdom

Average rating:  9.9

Guest type: Group of friends

stayed in Apr 2005

great location, right in the center. breakfast was fantastic. room had no carpeting though. reception desk was very helpful--they gave us great maps of the city, recommended a tasty restaurant, and had print up train schedules for us for our departure from the city.

Guest name: JS, Germany

Average rating:  8.3

Guest type: Couple with children

stayed in Feb 2005

I really needed Internet while travelling - while the hotel promised Internet in each room, they only had dial up in which you needed your own account! Not helpful when travelling to another country. Hotel room was huge, all else as promised.

Guest name: Victoria Clayton, USA

Average rating:  8.5

Guest type: Family Group

stayed in Jan 2005

personale cordiale, disponibili, competenti camere pulite buono il rapporto qualità prezzo

Guest name: Giuliano Giacomelli, Italy

Average rating:  9.7

Guest type: Not Specified

stayed in Aug 2004

We were 4 peoples and it was the largest room that we had in our trip in Italy. It's was clean, not far from the Port and walk distance from good restaurants.

Guest name: Stephane Renaud, Canada

Average rating:  8.4

Guest type: Heterosexual Couple

stayed in Nov 2004

A bit noisy outside! Very difficult to find by car.

Guest name: Georges WANET, Belgium

Average rating:  9.7

Guest type: Single corporate traveller

stayed in Oct 2004

Excellent choice for Genova. Very friendly and helpful staff. I will return.

Guest name: HS, USA

Average rating:  6.5

Guest type: Family Group

stayed in Jul 2004

Dans l'ensemble l'hotel était agréable, le petit déjeuner bon et copieux.Nous avions pris une chambre pour quatre mais elle était très petite et sans doute prévue pour trois maximum (avec un divan rajouté pour la 4ème personne).Un autre inconvénient a été de devoir aller se garer dans un parking payant situé loin de l'hôtel...La salle de bain était sale à cause d'un vasistas resté ouvert,et par lequel les poussières des travaux de réfection de l'hôtel se sont engouffrées.Une bonne note pour la décoration générale de l'hôtel et une climatisation efficace.

Guest name: PD, France

Average rating:  6.9

Guest type: Single leisure traveller

stayed in Sep 2004

the staffs are extremely friendly!

Guest name: MS, Hong Kong SAR, PRC

Average rating:  8.6

Guest type: Family Group

stayed in Sep 2004

Ho trovato l'albergo molto pulito e con un ottimo servizio. La descrizione sul sito è molto reale. Solo per la colazione avrei qualche appunto: la sala è un pò piccola, anche se il servizio è celere. Il cibo è buono, anche se mi aspettavo qualcosa in più, tipo prodotti pasticceri freschi. La prenotazione via internet è funzionata benissimo, e gli addettti ai servizi si sono dimostrati, oltre che molto professionali, anche disponibilissimi.

Guest name: LM, Italy

Average rating:  7.3

Guest type: Couple with children

stayed in Aug 2004

La qualité a baissé depuis l'année dernière. C'était excellent, c'est encore très bien, mais les chambres sont beaucoup moins spacieuses et pour le même prix que l'année précédente, la salle de bain également est décevante: douche et non baignoire, un seul lavabo au lieu de deux... (nous étions 5!)

Guest name: MB, France

Average rating:  8.4

Guest type: Couple with children

stayed in Aug 2004

Clean. Well appointed, small room (but special offer - double plus child). Would recommend.

Guest name: Mark Harris, United Kingdom

Average rating:  9.1

Guest type: Not Specified

stayed in Aug 2004

It was a very pleasant stay in Genova. Staff was very friendly and helpful.

Guest name: Charlotte Mauser, Austria

Average rating:  8.4

Guest type: Not Specified

stayed in Jul 2004

For the noise I think it's just for a few time. In Genua they are restaurating almost every old building and during this time it's a bit disturbating.

Guest name: Manuel Guedes, Switzerland

Average rating:  8.9

Guest type: Single leisure traveller

stayed in Feb 2004

On my next stay I will choose this hotel again. And if I can get a room with a little larger bathroom – it would be perfect!

Guest name: Bruno Jundt, Switzerland

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in Aug 2003

Having established that it is practically not possible to reach the hotel by car, the location is very convenient for the visit of the old town. The hotel is very comfortable and personnel very competent and supportive.

Guest name: VM, Italy

Average rating:  7.3

Guest type: Not Specified

stayed in Jul 2003

traveling by car means high parking rate(20 euro per day 2003).excellent location for centre.

Guest name: Huub Augustus, Netherlands

Average rating:  9.5

Guest type: Couple with children

stayed in Feb 2003

Everything was handled nicely by this hotel and its employees. Great address and good price/quality ratio.

Guest name: Herve Derolez, France

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Feb 2003

The staff were very welcoming and were the best part of our stay- they did their best to help us with any needs we had , the rooms were clean- if a bit small- but everything was small in Genoa-cafe's and restaurants included. but it had everything we needed !!

Guest name: Sarah Dean, United Kingdom

Average rating:  4.2

Guest type: Single corporate traveller

stayed in Nov 2002

very misleading propaganga by the hotel: indifferent service except by the porter who was very helpful - more like a 'package holiday hotel'.

Guest name: NL, Spain

Average rating:  8.8

Guest type: Not Specified

stayed in Sep 2002

We would stay here again

Guest name: Belton Fleisher, USA