Hotel Bristol Palace - Genoa

Average rating:  9.9

Guest type: Brothers

stayed in Jul 2006

We stayed in a nice room at 100 euros per night in july 2006. We enjoyed the stay.

Guest name: MH, Norway

Average rating:  5.2

Guest type: Family with young children

stayed in Mar 2008

We traveled to Genoa purely for a short getaway and to visit the aquarium. According to other reviews, this hotel seemed to fit our needs. We were very disappointed start to finish! This hotel does not have it's own parking, rather a public lot 2 blocks away. Upon checking in, the room we had reserved was not available and we had to wait for them to prepare another "suitable" room for our family. Other reviewers claimed to have spacious rooms with jacuzzi baths....our room was tiny and extremely hot! The thermostat didn't work properly, and the windows could not be opened fully to allow a breeze. The sheets were made of linen and had an accompanying card on the bedside table explaining the benefits of sleeping on this fabric; however, my entire family felt them to be itchy and certainly not a luxury to sleep on. The "fantastic" breakfast buffet was little more than the typical meat and cheese and brioche, and certainly left us hungry for our trip to the aquarium. The only perk of staying at this property was the ability to buy attraction tickets at the desk instead of having to cue for them.

Guest name: MG, Italy

Average rating:  9.9

Guest type: Family with young children

stayed in Mar 2008

Ho passato un week end fantastico . Hotel centralissimo e fantastico . Consigliatissimo .

Guest name: Enrico Edoardo Belloni, Italy

Average rating:  9.5

Guest type: Family with young children

stayed in Nov 2007

Simply excellent. Only minus: our 4-people bedrooms was huge (including a Jacuzzi) but had only two queen-size beds.

Guest name: ML, Italy

Average rating:  9.1

Guest type: friends

stayed in Oct 2007

The hotel was a good location for walking to the attractions, and for shopping. They recommended an excellent restaurant for dinner. The breakfast room was beautiful and the breakfast was good.

Guest name: AR, USA

Average rating:  9.7

Guest type: father and daughter

stayed in Sep 2007

really luxiourious hotel, nice rooms, very clean. breakfast includes all sort of things. recommeded.

Guest name: ID, Italy

Average rating:  9.2

Guest type: Single traveller

stayed in Aug 2007

I stayed at the hotel just one night but it was a fantastic experience. The building, its decoration and surroundings are outstanding. It's a real palace. I recommend it if you ever go to Genova.

Guest name: IM, Spain

Average rating:  9.5

Guest type: Family with young children

stayed in Aug 2007

In quattro abbiamo avuto una suite con affreschi sul soffitto e parquet d'epoca. Lenzuola di lino e un letto king size che sembrava piccolo negli oltre 40 mq della camera. I bambini hanno dormito nel salottino allestito con letti. Colazione di qualità servita con cortesia nella bella sala da colazione al secondo piano. Noi abbiamo usato il parcheggio dell'albergo (25 euro al giorno) ma abbiamo potuto lasciare la macchina per un giorno e mezzo tenuto conto che i parcheggi nella zona sono tutti a pagamento a conti fatti è quasi conveniente. Il personale di ricevimento è cortese ed efficiente.

Guest name: Massimiliano Paladini, Italy

Average rating:  9.3

Guest type: Family with older children

stayed in Aug 2007

We was in Genova just for two days, but they were really two magnifique days. The Bristol is a very good idea for such a trip. The breakfast was genial.

Guest name: Hugues WAHL, France

Average rating:  9.7

Guest type: Family with young children

stayed in Jul 2007

Excellent hotel. I was very pleased to stay there. The breakfast was so good!!! Just a comment about parking: It is very expensive!!!

Guest name: DM, France

Average rating:  9.4

Guest type: Family with young children

stayed in Aug 2007

very nice hotel, great service and decoration

Guest name: Blas Alberto Prado, Netherlands Antilles

Average rating:  9.1

Guest type: 

stayed in Jul 2007

I was travelling with two friend, we stayed in a room for three persons. Our room was really huge, and very nicely furnished. The hotel was renovated recently,in an "old" beautiful style. The breakfast offered a wide range of food and was really delicious. The hotel is near to the Old Town. The guys from the reception recommended some very good restaurants nearby. The valet parking was not working always very sufficient, once we had to wait 45 min. to get our car. Without this valet parking incident it would have been a perfect stay. The next time I am in Genua I will defenitely stay again in this beautiful hotel.

Guest name: RM, Austria

Average rating:  7.0

Guest type: Family with older children

stayed in Jul 2007

The beauty of the hotel doesn't deserve that reception staff. They don´t know a word: kindness. But the breakfast makes us forget this "problem"

Guest name: Mario Ribeiro Da Silva, Portugal

Average rating:  8.9

Guest type: Mature couple

stayed in Nov 2006

The fact that we could leave our car at the Hotel parking and walk to the Opera and to several restaurants was a real plus for us. I recommend it to all visitors to Genoa.

Guest name: Richard Leblond, France

Average rating:  9.7

Guest type: Family with older children

stayed in Oct 2006

Our room was so spacious that we could could have added another king size bed. Delicious breakfast buffet with fresh fruits. The hotel is situated right in the middle of Genoa.

Guest name: AM, Switzerland

Average rating:  8.0

Guest type: Family with young children

stayed in Sep 2006

in general very satisfied. got a recommendation for a restaurant for the evening but turned out to be a weird place (dirty, small and not interested in having us) and we didn't go.. maybe it is a good idea for the receptionists to know some few good restaurants around this area..

Guest name: PM, Switzerland

Average rating:  6.7

Guest type: Young couple

stayed in Jul 2006

Room was a little bland and needed some maintenance work in the bathroom, but air-con was excellent and breakfast legendary. No usual Italian coffee and pastry, this was a banquet! Watch the parking prices though...the hotel charges 22 euros.

Guest name: Antony Shelley, France

Average rating:  9.1

Guest type: 

stayed in Jul 2006

This Hotel was so central to the rest of this very beautiful and interesting city. the breakfast romm was comfortable and well done. we were there during the usual hot spell and the individual airconditioning was greatly appreciated. This hotel is a real find thank you Venere.com

Guest name: Maryann Terillo, USA

Average rating:  8.8

Guest type: Single leisure traveller

stayed in May 2006

A lovely hotel, well decorated and maintained. Great breakfast. I often stay in single rooms and the Bristol has one of the nicest I've stayed in (large, clean, etc.). My recommendation for improvement would be to start air conditioning earlier in the season: if it's a hot day you don't want to open the windows because the street traffic can be pretty intense.

Guest name: William Travis, USA

Average rating:  9.9

Guest type: Family Group

stayed in Mar 2006

Excellent!

Guest name: HN, Japan

Average rating:  9.6

Guest type: Group of friends

stayed in Mar 2006

Very nice hotel indeed. Rahter exactly what we had expected. Weekend offer - very nice price The offer from the personal to arrange for soccer tickets was very much appreciated.

Guest name: HI, Sweden

Average rating:  4.7

Guest type: Single corporate traveller

stayed in Jan 2006

I had to wait for 25 minutes to get my car from the garage and paid an extra €22 for such a service

Guest name: EL, Italy

Average rating:  9.3

Guest type: Heterosexual Couple

stayed in Jan 2006

Très bon hôtel, avec un service chaleureux. Le petit déjeuner est très agréable et l'hôtel idéalement situé pour le shopping. Parking en sus: la nuit 22 euros

Guest name: FS, France

Average rating:  9.0

Guest type: Heterosexual Couple

stayed in Aug 2005

lovely public areas, great location,reasonable price

Guest name: AD, United Kingdom

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Apr 2005

Beautiful and welcoming hotel in great location in Genoa. Free internet n lobby!

Guest name: William Tecosky, USA

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Feb 2005

Lovely old hotel in the historical district. Walking distance to great shopping. Restaurant surprisingly good.

Guest name: Terry Dean, USA

Average rating:  9.8

Guest type: Single leisure traveller

stayed in Feb 2005

My stay here was very pleasant. The hotel is very comfortable and located very well so that most of the sights are within walking distance. Breakfast is a very large buffet, making lunch unnecessary. I would definately eturn to this hotel.

Guest name: Edmund Adamic, USA

Average rating:  8.7

Guest type: Single corporate traveller

stayed in Feb 2005

Lovely hotel, nice rooms, excellent breakfast

Guest name: AG, Germany

Average rating:  9.7

Guest type: Single corporate traveller

stayed in Jan 2005

Excellent. Nice rooms, good location, good breakfast. Definitely a good buy. I will come back.

Guest name: SD, Switzerland

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Dec 2004

Very charming and confortable hotel with period features (very beautiful staircase) right in the centre of Genoa. Highly recommended particularly for the price we paid (99€).

Guest name: MARCO BORGHESI, United Kingdom

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Dec 2004

A wonderful old-fashioned city centre hotel with huge comfortable elegant rooms and marvellous breakfast. Very convenient for the opera house/restaurants. We enjoyed our stay enormously.

Guest name: IM, United Kingdom

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Dec 2004

What you would expect a four star hotel to be. Excellent staff, decent bar/restaurant. Good location, within a short walk to medieval section.

Guest name: Melinda Borysevicz, USA

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Dec 2004

good to reach by car, taxi, on foot. parking is provided by the hotel for extra 22.-€ not cheap but fair. genova is not easy to drive around... we had a wonderful room, some nice furniture, some standart 80th renovation desasters, but a nice mixture anyway.genova is not that romantic, so its the perfect house to stay in this great town... free internet in the lobby! breakfastbuffet is standart in a nice room. i´ll go there again with my wife. j+s,from munich 37/43

Guest name: JK, Germany

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Nov 2004

It was expensive, but I wanted the last night of our honeymoon to be at a nice hotel and didn't want to take chances. It was definitely a nice place. The room was HUGE, and the bed was larger than a standard king. We had a jacuzzi bath, but it was so shallow that it really wasn't too great. There was a little terrace which would have been nice on a warmer night, though the view was just the building next door. The problem here was the service. The bell hop was very helpful, and the initial check-in went smoothly with relatively friendly staff. But when we needed a restaurant recommendation later in the evening and we stopped by the desk for assistance on our way out, we were treated like we were invisible. Multiple Italians cut in front of us in line and were helped even though the woman at the desk had seen us and knew we were waiting first. We had to vocally demand assistance in order to get helped, which really was not right. The hotel is not close enough to the train station to walk with luggage. It's not a bad walk without bags. (Check the train stations though - there are two, Principe and another one tht I can't remember the name of. It's closer to the other one than Principe.) You'll need a cab to the airport. Be wary of the desk clerks calling you a cab for the airport. They did that for us and told us the cost would be about 25 or 30 euros. It turned out to be 56 euros. I suspect the desk clerk knew this when he arranged it for us. The location of the hotel was good. We were right near sights, including Christopher Columbus's house, and restaurants. Also, for those longing for a taste of home, it's right next to a McDonald's. I probably would not stay at the Bristol Palace again due to the price. The poor service at the desk was very annoying at the time, but I suspect it would not be all that much better at other hotels, since I think it was more of a cultural difference than a hotel-specific issue. If you can get a deal

Guest name: MM, USA

Average rating:  10.0

Guest type: Couple with children

stayed in Oct 2004

Just the place where I like to be.So Convenient situated in the heart of Genova.

Guest name: Marc Mignon, France

Average rating:  9.8

Guest type: Single leisure traveller

stayed in Oct 2004

What a wonderful hotel - everything you could want with a traditional European feel. Plan to return on our next visit to Genova.

Guest name: DA, USA

Average rating:  5.4

Guest type: Heterosexual Couple

stayed in Oct 2004

we stayed two nights in a extremly small room. they said normally you get bigger rooms, but at these days they have had a meeting. anyway, we didn't like to stay in this small room. beside of that it's a good hotel price wise and it's situated in the center.

Guest name: VF, Switzerland

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Sep 2004

Excellent rapport qualité/prix pour cet hôtel très central, à moins de 10 minutes de marche de la plupart des centres d'intérêt de Gênes. Le Bristol Palace recrée à la perfection l'ambiance des palaces du début du siècle, très belles parties communes et salle de petit déjeuner somptueuse. Petit déjeuner buffet excellent et très complet. Petit bémol pour les alentours de l'hôtel, de vieux quartiers de Gênes assez mal fréquentés le soir. Pas de panique toutefois...

Guest name: Fabrice GARCIN, France

Average rating:  6.5

Guest type: Heterosexual Couple

stayed in Sep 2004

The hotel was fine, but for a city and region with such a history the surroundings were disappointing and the nite-life (Just restaurants and bars) very disappointing indeed.

Guest name: Laura Eviston, United Kingdom

Average rating:  9.2

Guest type: Couple with children

stayed in Sep 2004

Old-fashioned hotel with very friendly staff, excellent buffet breakfast & style. Great location for shops, restaurants and an easy 10 mins walk to the port/aquarium. Our room was enormous. Child-friendly. Lacks a gym: but two are close-by.

Guest name: LH, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Aug 2004

For a two night say could nt be beate

Guest name: Rebora Cayetano, United Kingdom

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Aug 2004

an excellent city centre hotel with v helpful staff and all at a very reasonable price

Guest name: KD, United Kingdom

Average rating:  9.8

Guest type: Single leisure traveller

stayed in Aug 2004

Really good hotel, with friendly staff. Well worth the money. The noise levels were only bad from the adjoining room not from the traffic outside.

Guest name: ML, United Kingdom

Average rating:  9.0

Guest type: Not Specified

stayed in Aug 2004

very nice old hotel, good location, in the historic centre

Guest name: Markus Hahneiser, Germany

Average rating:  9.6

Guest type: Single leisure traveller

stayed in Jul 2004

Lovely place to stay, and the rooms were lovely, including the public spaces. The breakfast was excellent (capuccino available) and it is located right in the heart of Genova. it did not have great internet access (only one computer for the whole hotel) but if you donot need this then you will really enjoy your stay

Guest name: Jane Jelbart, Australia

Average rating:  9.3

Guest type: Group of friends

stayed in Jul 2004

The room was extremely large and very nicely decorated--as well as the hotel in general. The stair case, ending with a beautiful stained glass roof, was so beautiful that a photo is now part of our collection. The venere.com price allowed us to enjoy this luxury!!! The location is good--within walking distance of many sites. The public bus system in Genova was exceptional as well. There is a public bus stop only half a block from the hotel--which allows easy access to the airport, train stations, etc. Genova is a good "base" from which to take day train trips to other cities as well. The only small negative was the noise from the air conditioner when the room temperature was set low. We were able to adjust the A/C to a level where the noise subsided. But, had the outside temperature been high--the choice might have been cool air vs noise. Also, the "free" continental in-room breakfast actually came with a delivery charge of 10 Euros. Had we understood, we could have gone to the breakfast room and had a continental breakfast at no charge (we think). Many, many things in Genova were closed on Monday--the hotel staff might have volunteered that information to visitors who were obviously tourists. Most of the staff did speak some English--for which we were very grateful. This hotel was a jewel--especially when we saw some of the other hotels that we almost selected.

Guest name: JoAnn Higdon, United States Minor Outlying Islands

Average rating:  9.5

Guest type: Heterosexual Couple

stayed in Feb 2004

The Bristol Palace in Genova is very centrally situated. The surroundings are spacious, comfortable and modern. We enjoyed the jacuzzi bath after a long day shopping at the numerous shops in the area. I will definitely stay at the Bristol Palace again during my next visit to Genova.

Guest name: Christo Bezuidenhout, South Africa

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in May 2003

An excellent Hotel in first class location with good facilities and helpful attentive staff. Will stay again.

Guest name: RG, United Kingdom

Average rating:  10.0

Guest type: Single leisure traveller

stayed in Jan 2003

VERY VERY GOOD AND COMFORTABLE HOTEL

Guest name: YASUSHI YOKOTA, Japan