Hotel Best Western Metropoli - Genoa
Piazza Fontane Marose - 16123 Genoa
Double room from
€ 158 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
8.9
8.2
7.7
8.6
8.5
‹‹ Very nice city-hotel, with very friendly staff. Bus-Stop directly in front of the hotel.››
25 Jul 2006 read hotel reviewsHOTEL OVERVIEW
hotel front view
Best Western hotel Metropoli located in the historic centre of Genoa, is an enchanting and completely renovated 3-star hotel, situated a few steps from via Garibaldi, also known as via Aurea or Golden Street, which was listed as a UNESCO World Heritage Site in 2006.
Best Western Metropoli is facing one of the most fascinating squares of Genoa and is surrounded by ancient buildings from the XVI Century. The Carlo Felice Opera House and Palazzo Ducale are just around the corner, as are the characteristic antique shops. The the famous Aquarium of Genoa is also only a few minutes walk away, and you will pass through many carrugi, or passageways, of the old town on your way there.
The welcoming hall of the hotel Best Western Metropoli is divided into elegant and cosy lounge areas, with numerous works of art by contemporary artists and with soft light and gentle music playing in the background, the ideal place to unwind with your favourite drink or a glass of wine after a hard day’s work or a long day visiting Genoa.
Best Western Metropoli offers Wi-Fi Internet access in the hall and in the rooms, ideal for travellers with their own notebook; otherwise, an Internet corner is available in the lobby.
LOCATION
City Area:Historical Center
Position of the zone in the city
General map
GUEST ROOMS
double room
The rooms, elegantly furnished and decorated with pastel colours, all have private bathroom with shower or bathtub and hairdryer.
The rooms are equipped with direct dial telephone, satellite TV, Internet access, mini bar and air conditioning.
Moreover, you will enjoy a truly unforgettable stay thanks to free coffee and tea making facilities, free local calls, complimentary newspapers and a kind, attentive service.
- Air conditioning
- Colour TV
- Free coffee and tea making facilities
- Hairdryer in room
- Heating
- Individually controlled air conditioning
- Internet plug
- Iron and ironing board available on request
- Mini bar
- Non-smoking rooms
- Non-smoking rooms available upon request
- Satellite TV
- Telephone
- Telephone in bathroom
- Wireless Internet connection
- Writing desk
BREAKFAST
breakfast room
HOTEL FACILITIES
- Air conditioning
- Credit card accepted
- Dogs allowed
- Entire property is air conditioned
- Groups welcome
- Historic building
- Laundry service
- Lift/elevator
- Pets accepted
- Recently renovated
- Room service - limited hour
- Wireless Internet connection in the entire property
- City guide
- City maps
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Internet/Email services
- Music
- Reading room
- TV Room
- Bar
- Cafeteria
HOTEL REVIEWS
Young couple
United Kingdom, Aug 2008
Typical with most Best Western hotels, it's good in a nice area. Since Genova is small so this hotel is very well located. Wifi is available but at an extra cost (12 Euro's per day).
Group
Russia, Jan 2008
Actually stayd there twice :-) The place is really nice - you are in the middle of the city and it takes about 15 minutes to get anywhere you need (main Museums, shopping street or Aquarium). Very helpful and friendly personnel.
2 singles
United Kingdom, Jun 2008
THe 'superior' single room was a reasonable size though with a view onto an alley. The bathroom was lovely and spacious. The choice and quality at breakfast was excellent too. The majority of the staff were very nice and extremely helpful. My only criticism is that the guy who was on the desk in the evening seemed always to close the bar earlier than the advertised time but there are places to have a drink close by so it didn't affect our holiday. Also, it's worth noting that there is a short flight of stairs to get into the hotel reception and there were a few stairs to get to my room on the third floor so there could be an issue with this hotel for wheelchair users etc.
Mature couple
Canada, May 2008
The location is outstanding for access to all the major sites one might want to visit. Also located just down the street from two major shopping areas. We found two excellent restaurants. One is located in the Galleria which is just a short walk from the hotel. It is called Europa--excellent food and service. Le Rune is around the corner, half way up the street. Also excellent food and service. The 'old city' is delightful to wander around and again, the hotel is located just around the corner from one of the main 'alleys' of the old town. Good, safe location. Internet available with printer. Very good, extensive breakfast offered. Would stay here again.
Mature couple
USA, Apr 2008
The staff at the reception desk were very helpful with directions, suggestions for dinner, and quick responses to requests for assistance. We would definitely return to the hotel- which is an easy walk to many interesting places - and to Genoa.
Group
Ireland, Jan 2008
Very Comfortable and well heated. Short stay, good sized rooms and friendly staff.
Family with young children
Italy, Nov 2007
The hotel was a fantastic stay.A modern and clean building with spacious rooms and bathrooms. Breakfast was abundant and varied. The hotel is situated in a beautiful and very central part of town. Just minutes away from Via Garibaldi which has recently been inserted in the UNESCO world heritage list, well worth an after dinner stroll , as the architectural charactictics of the palazzi, well lit up by night, are a magnificent experience. The port and of course the aquarium are a 10 minute walk from the hotel. From the port area, you can take a little train like mobile which for 6Eu shows you around town, taking in a beautiul panoramic view of the city while lisening to some clasic italian pieces. well worth the tour.
Family with young children
Italy, Sep 2007
excellent starting point for many attractions and restaurants.
Family with young children
Canada, Aug 2007
Nice, clean rooms. We parked on the street in front of the hotel - no ticket but we may have been lucky. We also left before breakfast was ready but they gave us a croissant to go ! Front desk was also helpful.
Family with older children
France, Aug 2007
pour un premier séjour à Gênes, l'hôtel était un excellent point de chute, proche à pieds de tous les sites importants. Personnel charmant ayant recommandé un excellent restaurant ligure. Seul bémol : la difficulté à s'y retrouver dans la circulation gênoise pour arriver à l'hôtel...
Not Specified
Puerto Rico, Jun 2007
Nice hotel centrally located, difficult to get to. Need better instructions from hotel. Once there you are near most of the attractions including the train station. Used a small quadruple. Family of four with older children.
Group
United Kingdom, Dec 2006
Good location of hotel, where all other areas of Genoa are easily accessible.
Young couple
United Kingdom, Sep 2006
Hotel circa 6 Kilometres drom Siena. Excellent bus service from outside hotel that will take you in and out for 1 Euro each way!!! Staff were most helpful and the rooms satisfactory and clean.
Young couple
Canada, Aug 2006
Location is central,parking is in a public garrage about 200 meters from hotel.Overall a very good HOTEL.minor con IS THAT ROOM 307 IS JUST 1 METER FROM ELEVATOR DOOR AS HALLWAY IS narrow.
Family with older children
USA, Jul 2006
As a mother traveling with a college age son this property was a complete wrong choice. The room was extremely small. There was no room to place luggage. The shower was an enclosure so small that you were not able to do anything but stand straight up. The air-conditioning went out twice. The breakfast room was too small to accomidate guests and was completely understaffed. Lastly, the staff was not able to help with recommendations for dining. All in all - it was a complete dissappointment.
Family with older children
France, Jul 2006
Hotel agréable et très bien situé pour une isite de la vieille ville. Accueil compétent et sympathique.
Gay Couple
Germany, Jul 2006
Very nice city-hotel, with very friendly staff. Bus-Stop directly in front of the hotel.
Family with young children
Spain, Jul 2006
Hotel muy centrico con una excelente relacion calidad-precio. Habitaciones bien decoradas y espaciosas, cuarto de baño muy correcto, para tratarse de un hotel 3*** en pleno centro y con un precio muy interesante, no llega a 100 euros la doble. El personal muy amable y atento, sobretodo el personal de Recepción.
Couple with children
Germany, Dec 2005
Ein sehr schönes Hotel, wunderschöne Zimmer und Bäder.Die Lage inmitten der Altstadt von Genua ist die bestmögliche: die Via Garibaldi mit allen Palästen ist nur Schritte entfernt und neben dem Hotel beginnt ein Viertel mit kleinen verwinkelten Gässchen. Sehr gut geeignet für Benutzer öffentlicher Verkehrsmittel.
Heterosexual Couple
Italy, Dec 2005
L'hotel si trova in una bellissima posizione nella parte antica di Genova, da cui è possibile raggiungere a piedi tutti i monumenti della città (acquario compreso) attraverso un infinito numero di "caruggi" veramente suggestivi. Dista 10 minuti a piedi dalla stazione di Piazza Principe.Il personale è molto gentile e disponibile,le camere doppie sono belle,pulite (forse una ritinteggiata alle pareti non sarebbe male),silenziose e abbastanza spaziose,il bagno è molto bello e pulito,la colazione (compresa nel prezzo) ottima (tra l'altro la saletta in cui si fa è molto carina ed è affacciata sulla piazza). Gli spazi comuni sono molto ben arredati ed acooglienti.Un'ulteriore nota positiva è stata la possibilità di lasciare i bagagli nel deposito dell'albergo la mattina in cui abbiamo lasciato la stanza, fino a sera senza problemi. La prossima volta che torneremo a Genova non avremo dubbi: prenoteremo di nuovo in questo hotel.
Couple with children
Italy, Nov 2005
L'albergo è molto bello, sitiato in un'ottima posizione. La stanza tripla che ci è stata assegnata era spaziosissima. Il personale cortese e gentile.
Heterosexual Couple
United Kingdom, Nov 2005
Convenient position but car park a bit difficult to find when driving, about 5 minutes walk away.
Group of friends
United Kingdom, Aug 2005
The only slight drawback was that reception is on the first floor so there is a flight of steps and no lift. The car park was about 5 minutes walk away from the hotel. Very friendly welcome and helpful staff. Would definitely recommend this hotel.
Heterosexual Couple
Switzerland, Jul 2005
Excellentes Preis/-Leistungsverhältnis. Sehr schöne, stilvoll eingerichtete Zimmer mit grosszügigem Bad.
Couple with children
Italy, Jun 2005
Un bellissimo 3 stelle. Tutto perfetto, c'è anche la macedonia fresca per colazione. Staff gentilissimo e professionale. Super-raccomandato
Group of friends
United Kingdom, May 2005
The location of the hotel was very good. The rooms were a bit disappointing. Although we were placed on the third floor in the mornings you could here a lot of noise coming from the breakfast room that wake us up earlier. Breakfast was fine although they did not inform us that on weekdays the change the serving hours - we arrived 5 minutes late and they wouldn't allow us to seat on the breakfast room and have a proper breakfast. Genoa has not a lot to offer. It's a strange city so thing twice before you visit it. Porto fino and Santa Margarita are perfect.
Group
United Kingdom, Apr 2005
Couldn't really fault it. Room was good, lots of fruit for breakfast, staff were friendly and the location was excellent - walking distance from everywhere.
Group of friends
Germany, Apr 2005
great location, right in the center. breakfast was fantastic. room had no carpeting though. reception desk was very helpful--they gave us great maps of the city, recommended a tasty restaurant, and had print up train schedules for us for our departure from the city.
Couple with children
USA, Feb 2005
I really needed Internet while travelling - while the hotel promised Internet in each room, they only had dial up in which you needed your own account! Not helpful when travelling to another country. Hotel room was huge, all else as promised.
Family Group
Italy, Jan 2005
personale cordiale, disponibili, competenti camere pulite buono il rapporto qualità prezzo
Not Specified
Canada, Aug 2004
We were 4 peoples and it was the largest room that we had in our trip in Italy. It's was clean, not far from the Port and walk distance from good restaurants.
Heterosexual Couple
Belgium, Nov 2004
A bit noisy outside! Very difficult to find by car.
Single corporate traveller
USA, Oct 2004
Excellent choice for Genova. Very friendly and helpful staff. I will return.
Family Group
France, Jul 2004
Dans l'ensemble l'hotel était agréable, le petit déjeuner bon et copieux.Nous avions pris une chambre pour quatre mais elle était très petite et sans doute prévue pour trois maximum (avec un divan rajouté pour la 4ème personne).Un autre inconvénient a été de devoir aller se garer dans un parking payant situé loin de l'hôtel...La salle de bain était sale à cause d'un vasistas resté ouvert,et par lequel les poussières des travaux de réfection de l'hôtel se sont engouffrées.Une bonne note pour la décoration générale de l'hôtel et une climatisation efficace.
Single leisure traveller
Hong Kong SAR, PRC, Sep 2004
the staffs are extremely friendly!
Family Group
Italy, Sep 2004
Ho trovato l'albergo molto pulito e con un ottimo servizio. La descrizione sul sito è molto reale. Solo per la colazione avrei qualche appunto: la sala è un pò piccola, anche se il servizio è celere. Il cibo è buono, anche se mi aspettavo qualcosa in più, tipo prodotti pasticceri freschi. La prenotazione via internet è funzionata benissimo, e gli addettti ai servizi si sono dimostrati, oltre che molto professionali, anche disponibilissimi.
Couple with children
France, Aug 2004
La qualité a baissé depuis l'année dernière. C'était excellent, c'est encore très bien, mais les chambres sont beaucoup moins spacieuses et pour le même prix que l'année précédente, la salle de bain également est décevante: douche et non baignoire, un seul lavabo au lieu de deux... (nous étions 5!)
Couple with children
United Kingdom, Aug 2004
Clean. Well appointed, small room (but special offer - double plus child). Would recommend.
Not Specified
Austria, Aug 2004
It was a very pleasant stay in Genova. Staff was very friendly and helpful.
Not Specified
Switzerland, Jul 2004
For the noise I think it's just for a few time. In Genua they are restaurating almost every old building and during this time it's a bit disturbating.
Single leisure traveller
Switzerland, Feb 2004
On my next stay I will choose this hotel again. And if I can get a room with a little larger bathroom – it would be perfect!
Heterosexual Couple
Italy, Aug 2003
Having established that it is practically not possible to reach the hotel by car, the location is very convenient for the visit of the old town. The hotel is very comfortable and personnel very competent and supportive.
Not Specified
Netherlands, Jul 2003
traveling by car means high parking rate(20 euro per day 2003).excellent location for centre.
Couple with children
France, Feb 2003
Everything was handled nicely by this hotel and its employees. Great address and good price/quality ratio.
Heterosexual Couple
United Kingdom, Feb 2003
The staff were very welcoming and were the best part of our stay- they did their best to help us with any needs we had , the rooms were clean- if a bit small- but everything was small in Genoa-cafe's and restaurants included. but it had everything we needed !!
Single corporate traveller
Spain, Nov 2002
very misleading propaganga by the hotel: indifferent service except by the porter who was very helpful - more like a 'package holiday hotel'.
Not Specified
USA, Sep 2002
We would stay here again
HOW TO REACH THE HOTEL
By train
From the Brignole railway station, which is around 1 km away, guests can take the bus line 18 or 19 and get off at Piazza Portello.
From the Principe railway station, which is around 1 km away, guests can take the bus line 35 and get off at Piazza Portello.
By airplane
From the Genoa Cristoforo Colombo airport: 7 km.
TRANSPORT SERVICES
Parking at reduced price is available in a garage only 300 meters from the hotel.
HOTEL
hotel front view
ROOMS
double room
HOTEL FACILITIES
bar
The hotel has a bar where guests can relax and have a drink.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
CHECK-IN & CHECK-OUT
Check-in: the rooms are available from 2 p.m. Check-in is possible at any time after that.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
Parking in the garage is not included in the price and costs €20,00/€25,00.
Local calls from the room are free of charge.
Breakfast is included in the price.
CANCELLATION POLICY
la cancellazione deve avvenire entro le ore 16,00 del giorno
precedente l'arrivo Penale: addebito 1° notte.
cancellation must be done within 4 p.m. of the day prior the
arrival Penalty : charge of 1° night
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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