Best Western City Hotel - Genoa
Via San Sebastiano 6 - 16100 Genoa
Double room from
€ 380 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.0
8.6
8.4
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8.7
‹‹ Giudizio sicuramente positivo. L'hotel si è rivelato superiore alle mie aspettative. E' in posizione centralissima per cui pensavo di non riuscire a...››
29 Sep 2005 read hotel reviewsHOTEL OVERVIEW
exterior - entrance
An oasis of peace and tranquility in the center of Genoa, the Best Western City Hotel enjoys an excellent location only a few steps from the Opera House, Palazzo Ducale, the museums on via Garibaldi, the Aquarium and Città dei Bambini theme park.
This 4 star hotel offers a charming environment, with completely refurbished interiors and a kind, welcoming staff.
Warm hospitality, luxury amenities and a thoughtful assistance will make your stay in Genoa an extremely pleasant one.
LOCATION
City Area:Historical Center
Position of the zone in the city
General map
GUEST ROOMS
suite double
The Best Western City Hotel in Genoa offers single, double, triple and quadruple rooms, as well as classy suites with private terraces enjoying wonderful views of Genoa's historical centre.
Elegantly furnished and completely soundproofed, all rooms feature a private bathroom, with either shower or bathtub, hairdryer. Accommodation amenities include individually controlled air-conditioning, heating, direct dial telephone, Internet access, writing desk, satellite TV, radio, mini bar and electronic mini safe. Baby cots are available upon request free of charge.
The hotel furthermore offers non-smoking rooms.
- Cot available upon request
- Direct dial phone
- Electronic safe
- Free coffee and tea making facilities
- Hairdryer in room
- Heating
- Individually controlled air conditioning
- Internet plug
- Iron and ironing board available on request
- Mini bar
- Non-smoking rooms
- Non-smoking rooms available upon request
- Pay TV
- Radio
- Satellite TV
- Soundproof rooms
- Telephone in bathroom
- Wireless Internet connection
- Writing desk
BREAKFAST
A rich breakfast buffet is served every morning from 7 a.m. until 10 a.m. in the restaurant.
HOTEL FACILITIES
- Credit card accepted
- Entire property is air conditioned
- Groups welcome
- Laundry service
- Lift/elevator
- Pets accepted
- Recently renovated
- Room service - limited hour
- Wireless Internet connection in the entire property
- City guide
- City maps
- City tour
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Banqueting service
- Congress facilities
- Meeting room
- Garage
- Shuttle service from and/or to the airport
- Shuttle service from and/or to the railway station
- Baby sitter
- Internet/Email services
- Satellite TV
- TV Lounge
- Bar
- Lounge bar
- Restaurant
HOTEL REVIEWS
Family with older children
USA, Jul 2008
Lovely room, nice amenities and an excellent restaurant.
Mature couple
Germany, Nov 2007
We stayed there twice. First stay very small room and bathroom (dump smelling)for 144,00 €, second stay was better larger room and bathroom (was ok) for 20,00 € more. Breakfast Buffet ok, good variety, location very good.
Mature couple
Iceland, Sep 2007
This is a good hotel, centrally located in a good quarter within easy 10 minutes walk from the harbour area. It´s a little tricky to access the hotel by a car because of the many pedestrian and one-way streets in Genova. The main access to the hotel is from Via Roma, which is one-way in direction up from the sea. Turn left into the first narrow alley (ViaSan Sebastiano) about 20 metres from the lower end of Via Roma. Access to Via Roma itself is either from north-west by driving down Via XXX Aprile and then turn sharply to the left and up Via Roma in front of the big theatre, or preferably from eastern directions driving across Piazza De Ferrari (with the big fountain) and turning right and passing in the front of the theatre, up Via Roma. Hotel garage in the next building, the hotel porter very helpful. Very nice people at the reception.
Not Specified
France, Mar 2007
I stayed in a twinn room. Everything was of good to very good standard. The only comment concerns the space that was rathger limited. General impression very good.
Family with young children
Italy, Oct 2006
Ottimo hotel in ottima posizione.
Mature couple
USA, Oct 2006
Our stay was fine. However, it did take several requests by ourselves and other guests to have the air-conditioning turned on. It was very, very hot, but the staff originally said that the AC couldn't be turned on. After several guests complained, it was. Otherwise, it was a good hotel.
Family with young children
France, Aug 2006
Nous avions séjourné en 2004 au Best Western City à Gênes. La qualité du service, le confort de la chambre et la propreté de cet établissement nous a incité a réserver pour 2006. Mais, nous avons constaté une sérieuse dégradation globale des prestations : accueil, propreté de la salle de bain, nuisances sonores, qui n'a pas semblé émouvoir le personnel. Par contre, le petit déjeuner reste de bonne qualité avec un service avenant. Si le Best Western City Hotel souhaitait être rétrogradé à 3 étoiles, il ne s'y prendrait pas autrement !!!..
Family with young children
Switzerland, Aug 2006
We enjoyed our vacation in Genoa and our stay in the Best Western City Hotel. Most of the attractions (Waterfront, Acquarium, Città dei bambini, Galata Museum, the ancient quarter with the Cathedral and the tightened alleys, the musei di strada nuova, ...)are within walking distance, ideal for a family with a son aged 10.
Family with older children
Italy, Jul 2006
L'hotel è situato in posizione ottimale per una visita del centro di Genova, a pochi passi sia dal centro storico sia di quello commerciale. Le indicazioni per raggiungere l'hotel dalle grandi strade di accesso sono discrete. Il garage dell'hotel è comodo con prezzi in linea con i parcheggi pubblici. Le stanze sono pulite e confortevoli. Lo spazio della tripla è sufficiente.
Single corporate traveller
Italy, Jan 2006
impossibile parcheggiare vicino se non nel loro garage, ok sono in pieno centro ma 24€ al giorno...
Single leisure traveller
Italy, Aug 2005
Giudizio sicuramente positivo. L'hotel si è rivelato superiore alle mie aspettative. E' in posizione centralissima per cui pensavo di non riuscire a raggiungerlo facilmente ma seguendo le ottime indicazioni del personale sono arrivato senza alcun problema. La camera era spaziosa e molto curata soprattutto per quanto riguarda la pulizia ed alcune attenzioni come il bollitore e la possibilità di scegliere tra 2 diversi cuscini. Mi è piaciuta la prima colazione servita in un ambiente tipo cucina di casa con una buona ed abbondante scelta di prodotti
Group of friends
Italy, Sep 2005
We booked a triple and were given a double with a third bed added on the fly. The shower did not function properly, breakfast was very limited, some items (prosciutto, eggs, etc.) had to be paid extra. It could have been acceptable (barely) for a three star, not for a four star hotel.
Heterosexual Couple
United Kingdom, Sep 2005
Very difficult to find. No apparent direct access by car.
Heterosexual Couple
Germany, Aug 2005
Das Best Western City Hotel in Genua können wir nur jedem empfehlen. Nach einer anstrengenden Fahrt aus den Abruzzen kamen wir mit unserem Hund dort an und wurden aufs wärmste empfangen. Das gesamte Personal war sehr, sehr freundlich. Das Zimmer war in einem ausgezeichneten Zustand, sehr großes Badezimmer. Die Bedienung beim Frühstück war äußerst zuvorkommend. Alle waren sehr hundefreundlich. Alles in allem vorbehaltlos zu empfehlen.
Couple with children
Austria, Jul 2005
Angenehmes Hotel in zentraler Lage, trotzdem ruhig. Personal sehr hilfsbereit und kompetent. Frühstück sehr gut. Parken in Garage Euro 22.-.
Heterosexual Couple
Canada, Jul 2005
Je suis très satisfait de notre séjour à cet hôtel. Bon service, bien situé, déjeuner complet, stationnement fourni mais non inclus, mais vous n'avez pas à chercher pour ceci est un avantage dans le traffic de Gênes. Gênes est une ville très intéressante et très pratique puisque des croisières pour plusieurs destinations partent de Gênes (Cinq Terre, Portofino, autres). Il est possible également de prendre le train pour Portofino et les Cinq Terre. PS: vous DEVEZ aller à Portofino si vous visitez la Ligurie.
Single leisure traveller
USA, May 2005
Amazing location, right in the middle of it all. On a quiet little side street, close to amazing shopping and all the sites in Genoa.
Not Specified
Italy, Jun 2005
This hotel was very nice in a good part of town. Our room was very comfortable and the bathroom exceptionally clean and large. The hotel was easy to find if you follow the street signs to it. Just know that it is on a street more like an alley in width but not is the view. The price was steep in my opinion but we certainly were not disappointed with anything. I guess you really do get what you pay for.
Not Specified
France, Dec 2004
Excellent location in the center of genova Breakfast could be better (not really a 4 star) Parking very convenient even if not cheap (Fee is 22 Euros)
Heterosexual Couple
Poland, Aug 2004
none
Not Specified
United Kingdom, Aug 2004
Excellent hotel. Stayed with family. Thought the room was one large room with four beds as in the description but was two adjoining rooms which was far better. We only stayed for one night but would use the hotel again as very central. It was a little hard to find from the details. I would recommend arriving for breakfast as early as possible as we arrived about forty minutes from the end as did all the other guests and it was chaos. However good choice of hotel and worth paying approx 22 euros for parking under hotel as does not seem to be anywhere else to park.
Heterosexual Couple
United Kingdom, Aug 2004
The hotel was very centrally located, but difficult to find by car. We were shocked to be charged 22euros per day for parking! Also, we had not been advised that the restaurant would be closed throughout our stay and there was a lack of suitable restaurants nearby. A further blow was an additional charge of 3euros per glass for fruit juice with breakfast!
Family Group
Ireland, Aug 2004
The room was clean and quite nice, the patio and view of Genoa was very good. However, the lift was very small and not suitable for a family with luggage. There was no restaurant facilities because most of the staff were on holidays.
Heterosexual Couple
France, Aug 2004
-Accueil excellent -Séjour très agréable -Concordance absolue avec les renseignements donnés lors de la réservation - Hôtel où nous retournerions volontiers
Family Group
United Kingdom, Aug 2004
Very good all by Sunday?
Not Specified
USA, Jul 2004
Just passing through Genoa and randomly picked this property. It was a nice hotel in a nice section of town. Good for tourists or families. The Piazza Ferrari is a nice spot to hang out at night and the street leading into the square has a lot of shopping and a movie theatre.
Family Group
Spain, Jul 2004
Everything perfect, we really enjoyed our stay at your hotel. We are going to recommend it to our friends when visiting Genova. Thank you for your kindness!!!
Heterosexual Couple
Germany, May 2004
Gut gelegen, nur wenige Schritte zur Altstadt und Zentrum, in einer relativ ruhigen Seitenstraße im ansonsten sehr lauten Genua. Internationales Publikum. Sauberes, gut eingerichtetes Zimmer (ohne Tageslicht, bedingt durch Aussicht auf enge Seitenstraße), gut ausgestattetes Badezimmer. Unangenehm: Unser Zimmer war vom Nachbarzimmer lediglich durch eine normale Zimmertür ohne Geräuschdämmung getrennt, so dass die Geräusche von dort sehr laut zu hören waren (selbst die Reißverschlüsse an Gepäck und Kleidung übertrugen sich vortrefflich!) Für eine Übernachtung, um z.B. ein Kreuzfahrtschiff zu erreichen, in Ordnung, aber für einen mehrtägigen „Ferien“-Aufenthalt unmöglich! Preis-Leistungs-Verhältnis jedoch insgesamt o.k. Nettes Restaurant „Le Rune“ mit freundlichem jungem Bedienungspersonal; gute Karte und gute Weine. Wir würden das City Hotel wieder wählen, jedoch für längeren Aufenthalt ggf. eine andere Preiskategorie Well situated, directly in the city, but in a quiet side street. International customers. Clean and well furnished room (nearly without daylight), well equipped bathroom. Unpleasant: Our room was separated to the next one only by a normal wooden door, so that it was VERY noisy (we even could hear the zip ups of clothes and luggage from our neighbours). This is not comfortable for a holiday stay of one week or more. Nice Restaurant “Le Rune” with friendly young service people, fine food and good wines.
Couple with children
Italy, Dec 2003
Everything was good in our stay at the Hotel City. Only the daily price of the garage (21 Euro) seemed to me rather high.
Couple with children
Italy, Nov 2003
Everything very good, but the air conditioning system in the room.
Couple with children
USA, Sep 2003
The rooms were more spacious than I expected. The staff was friendly and helpful. The location is great and the restaurant recommendations (all nearby) were great. We arrived close to midnight and it was nice to find that the additional bed for our child had been made up so he could go directly to bed.
Group of friends
USA, Aug 2003
Restaurant was excellent, both in food and service.
Heterosexual Couple
United Kingdom, Jul 2003
The hotel was well situated and offered good value accomodation.Our room howver was on the side of the building that offered no view other than into an appartment block literally only a few feet away.Noise was a problem from this and I would have preferred to have had the opportunity of paying more for a better located room, either front or back.The restaurant which we used served an excellent dinner, with first class service.I did think that it was rather penny pinching, however, to be charged extra when I requested a fried egg for breakfast.
HOW TO REACH THE HOTEL
By car
From the South: exit the A12 motorway at Genova Est. Drive along via Bobbio for about 500 metres/0.3 miles and then, at the traffic light, turn right onto via Montaldo. Proceed to its end, until you reach Piazza Manin. After the square, proceed along via Assarotti and then enter the tunnel on your right. On exiting the tunnel, turn left and reach Piazza Fontane Marose. Then take via XXV Aprile and proceed to its end, where you will have to turn left onto via Roma. After 50 metres/164 feet turn left onto via San Sebastiano. The hotel is located after 50 metres/164 feet.
From the North: exit the A7 motorway at Genova Ovest. Proceed on the ramp until the Centro Città exit. After the tunnel turn onto via XII Ottobre and proceed to its end, until you reach Piazza Corvetto. Take the tunnel in front of the square. On exiting the tunnel turn left and reach Piazza Fontane Marose. Take via XXV Aprile and proceed to its end, where you will have to turn left onto via Roma. After 50 metres/164 feet turn left onto via San Sebastiano. You will find the hotel after 50 metres/164 feet.
By train
The Genova Brignole train station is about 1.5 km/0.9 miles from the property. You can reach the hotel by taxi, in about 5 minutes, or by one of the several bus lines available.
The Genova Principe train station is about 2 km/1.2 miles from the hotel. You can either take a taxi or one of the several bus lines available.
By airplane
The Genoa Cristoforo Colombo airport is approximately 7 km/4.3 miles away from the hotel.
From the airport take the shuttle bus, leaving every half an hour for the city centre, and get off at Piazza de Ferrari, only 100 metres from the property. Alternatively, take a taxi and you will reach the structure in about 20 minutes.
TRANSPORT SERVICES
- Garage
- Shuttle service from and/or to the airport
- Shuttle service from and/or to the railway station
Private garage for up to 18 cars is available, subject to charge, at the hotel.
Pick-up service to/from the airport or the station is available upon request and subject to charge.
HOTEL
exterior - entrance
ROOMS
suite double
HOTEL FACILITIES
lounge bar
The stylish American bar provides an ideal venue to relax with a drink or enjoy an aperitif before dinner.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than 11 a.m.
INCLUDED/NOT INCLUDED IN THE PRICE
Baby cots are included in the price.
Use of the Internet point is not included in the price and costs €9,90 per hour.
Garage is not included in the price and cost €24,00 daily.
Pick-up service is not included in the price. Prices available upon request.
Breakfast is included in the price.
CANCELLATION POLICY
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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