Grand Hotel Hotel Florence

Average guest rating:

9.3

Cleanliness of rooms
Quietness of rooms
Spaciousness of rooms
Quality of service provided
Hotel surroundings

10.0
10.0
10.0
10.0
10.0

Hotel reviews are written by guests that booked through Venere.com and stayed at this hotel. Read unbiased opinions and find the right accommodation for you! Come back after your stay in Florence to leave your own comment!

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HOTEL OVERVIEW

hotel lobby

The Grand Hotel Firenze is a landmark of history and tradition, situated in a 19th century palace overlooking the Arno river. Precious materials, rich colors: each detail contributes to creating a splendid, luminous ambience. With its richly appointed rooms, attentive service and beautiful historic setting, the Grand Hotel is a masterpiece that bridges the centuries. Just outside, Florence's fabled crafts shops, artistic masterpieces and the harmonious beauty of the city of the Medicis.

The hotel exemplifies The Luxury Collection's commitment to exceptional service, with an expert staff attentive to every detail of their guests needs. The wide range of guest services include: fitness facilities, personal shopper by request, concierge desk for excursions/museum guide, WI-FI in public areas, babysitting services, business centre with 8 meeting rooms and garage services.

Furthermore the hotel offers a restaurant, a bar and a wine cellar.

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LOCATION

City Area:Santa Maria Novella

Position of the zone in the city

DISTANCES
From Ponte Vecchio: 400 metres.
From the Uffizi Gallery: 600 metres.
From Palazzo Vecchio: 800 metres.
From the Duomo: 1 km.
From the Pitti Palace: 700 metres.
From Santa Croce: 1.4 km.
From the Santa Maria Novella railway station: 400 metres.
From the airport: 6 km.

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GUEST ROOMS

double room

The 107 luxurious guestrooms and suites adorned with coffered ceilings and spacious baths of colored marble create a fairy tale atmosphere where wrought iron blends with the warmth of wood and frescoes and brocades delight the eye. The rooms feature Multimedia Quadriga System, including complete on-demand program selection in multiple language for movies, sports and light entertainment, as well as a digital jukebox.

Each room are equipped with: individually controlled air conditioning and heating, minibar, wireless and ADSL Internet connection, electronic safe, TV offering satellite channels, films on demand, Internet access and video games, direct dial telephone with outlet connections for a PC modem and voice mail.

Air conditioning	Antiallergic room	Colour TV
Cot available upon request	Direct dial phone	Electronic safe
Facilities for disabled people	Hairdryer in room	Heating
High speed Internet connection	Individually controlled air conditioning	Interactive TV
Internet plug	Mini bar	Non-smoking rooms
Non-smoking rooms available upon request	Pay TV	PC with internet access in room
Radio	Rooms with view available upon request	Satellite TV
Soundproof rooms	Telephone	Telephone in bathroom
Writing desk

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BREAKFAST

A rich buffet breakfast, consisting of freshly baked products, fruit, bacon and eggs, cheeses, cold cuts, yogurt, cereals and cakes, is served in the breakfast room between 7 a.m. and 11 a.m.

HOTEL FACILITIES

Access for disabled	Credit card accepted	Currency exchange
Entire property is air conditioned	Groups welcome	Historic building
Laundry service	Lift/elevator	Pets accepted
Room service - 24 hour	Shoe polishing service	City guide
City maps	City tour	Concierge
Front desk - 24 hour	Front desk - fax service	Front desk - safety deposit box
Luggage room	Multilingual staff	Newspapers
Tourist information	Banqueting service	Business center
Conference room	Congress facilities	Interpreting service
Meals for groups	Meeting lounge	Meeting room
Secretarial service	Simultaneous translation	Fitness center
Fitness room	Gym	Massages
Garage	Limousine service	Valet service
Baby sitter	Internet/Email services	Reading lounge
Bar	Restaurant

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HOTEL REVIEWS

Average rating:

9.3

Guest type: Heterosexual Couple

stayed in Jul 2004

A wonderful hotel, excellent accommodations (we had a small suite), great breakfasts, very good concierges - not officious or condescending - and great locations. Only suggestion would be to have a free internet access location, as do other hotels of similar caliber in Italy.

Guest name: LF, USA

HOW TO REACH THE HOTEL

By car
From the south: take the Firenze Certosa exit of the A1 highway and follow the indications to Firenze centro. Then follow the signs to Lungarno and Piazza Ognissanti
From the north: take the Firenze Nord exit of the A1 highway. Follow the indications to Firenze centro, then follow the signs to Lungarno and Piazza Ognissanti.

By train
The Santa Maria Novella railway station is only 400 metres away from the hotel. You can reach the property either by taxi or on foot in a 10 minutes' walk.

By airplane
The Florence Amerigo Vespucci airport is approximately 6 km away. You can reach the hotel by taxi or with the Airport Shuttle bus which connects the airport with Santa Maria Novella railway station.

TRANSPORT SERVICES

Garage

Limousine service

Valet service

Parking for guests at reduced price in a garage next to the hotel.
The hotel can organize with airport transfers and transfers from the railway station.

HOTEL

hotel lobby

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hotel lobby

lounge

reception

ROOMS

double room

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double room

double room deluxe

room - detail

HOTEL FACILITIES

bar

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bar	bar	dining room	dining room
dining room	banqueting room	banqueting room

The InCanto bar is where the city's hip and wildly dressed crowd gets together for outstanding cocktails.

MORE PICTURES (BY VENERE HOTELS GROUP)

Click on the photo to enlarge

HOTEL POLICIES

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.

CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than midday.

INCLUDED/NOT INCLUDED IN THE PRICE
Garage parking is not included in the price and costs between €42,00 and €55,00 per night, depending on the size of the vehicle.
Airport transfers are subject to charges. Prices are available upon request.
Use of the hotel gym is included in the price.

Breakfast is not included in the price: continental breakfast costs 25.00€ and American breakfast costs 39.00€.

CANCELLATION POLICY

For late cancellation and no show, first night stay will be charged on your credit card.

You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.

Grand Hotel - Florence

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