Hotel Regina - Florence

5.4

Unfortunately I happen to be in Florence during a very hot and humid period which probably affected my experience at Hotel Regina. With that said, I did NOT enjoy my time at Hotel Regina. NO clean towels, NO air conditioning, NO fans, and NO cable television. During the night you had to choose between leaving the windows open and dealing with street noise and mosquitoes or closing the windows and sweating it out. Overall it was NOT a pleasant experience. If you need a place to stay try the Hotel Montreal. It was cheaper, the rooms had excellent air conditioning and you're just a few blocks from the train station.

7.9

Great location! It was close to everything, and a good value for what we paid. However, it was a little hot with no fan in July.

8.4

Muy buena atención. Cerca del centro. Limpieza. Buen desayuno. Recomendable.

8.3

Suggested: the hotel is very close to the center

9.4

Service was excellent. Very good location; near everything. Good price.

8.2

There was any problem with the heating, the room was COLD during night; but once the staff knew of the problem they fixed it.Staff speaks english and are warm, friendly and helpful. Hotel was very helpful with aranging parking for my car - but if you are able, do not bring your car to Firenze!

1.6

El Hotel es demasiado caro par el pesimo servicio en general, 70 EUROS por noche es muy caro para el tipo de habitacion,la verdad no es recomendable. Deberian de mejorar las habitaciones y el servicio o bajar el precio de la estadia. Nunca mas volveremos aquedarnos a dormir en este Hotel. Solo quiero rectificar que no somos de GUYANA somo de Guatemala, Central America

7.5

LOCATION is my argue to rate the overall 9. Both the near location outside the door (20 step from mercato centrale) and the city location 5 min from trainstation and 3 min from duomo. The rooms was dirty and poor (bed was clean). The staff friendly, special the chief was very competent and helpfull. Because of LOCATION i will stay here again.

8.0

Muy centrico, desayuno decente, personal simpatico. Dueño muy amable y sus informaciones perfectas. El baño en el pasillo te choca pero al final lo usas como si fuera tu casa, muy limpio siempre.

7.4

el hotel (en España sería una pension) es muy sencillo pero limpio. el baño compartido siempre estaba siempre limpio, a pesar de los lagos que se forman con esas duchas italianas del agujero en el suelo. el desayuno pobre, pero dados los precios de florencia aún hay que dar gracias. la localizacion: inmejorable. la recepcionista, muy atenta.

7.4

Our double room with two twin beds was clean, quiet, and cheap. It worked quite well for an overnight in Florence, but for more nights I probably would have wanted more space and a private bathroom. A fine deal at the price, though.

8.6

Para ser un hotel de una estrella los servicios y limpieza de habitaciones son excelentes.

0.7

DO NOT STAY HERE. Hotel is atrocious, staff are the rudest ever. I have never met such ignorant and inept people working in a hotel. It is basically a hostel - it does not deserve the one star rating it has.

6.0

This hotel is for someone living on a tight budget. The room wasn't too bad, but the bathroom situation was horrible. The sink, toilet, and shower were all crammed into a tiny room. When you took a shower, you got everything else in the bathroom soaked. It was not a good layout. Also, the two men we dealt with at the desk were not very personable or helpful. Also, if you are arriving at night, this is not the hotel for you. We had to walk down streets littered with trash, drunks, and urine. The breakfast offered was decent and the hotel is within a 5 minute walk to the Duomo.

3.0

Reception was very kind, however the room was dirty, mainly the shower and the bed was very uncomfortable.

7.9

service is good and the employees are very friendly and willing to help you. They told us how to take train or bus to scenic spots around Frienze and gave us very helpful suggestions. Room is clean and comfortable.Location is good, near train station.

3.0

L'hôtel est super bien situé, près du marché couvert, et à quelques pas des principaux sites historiques. Trois points négatifs concernant cet hôtel : L’’état de saleté de la chambre : marques de tasses de café sur les tablettes et dans les niches, fauteuil gras, mobilier plein de taches (armoires et tables de chevet), poussières sous les lits, etc. Salle de bain sale et vétuste : rideau de douche hyper sale (voire jamais lavé), on se douche sur les WC ou sur le bidet puisqu'il n'y a pas de bac à douche d’où l’innondation jusqu’au lavabo. Aucune tablette, ni crochets ou barre pour déposer les trousses de toilettes et suspendre les linges de bain ! S'agissant du petit déjeuner inclus dans le prix, là aussi grande déception : mini plateau avec croissant et petit pain infects sous emballage plastique, café insipide à l'automate le tout servi dans un espace de 6m2 partagé par 10 personnes ! En semaine le petit déjeuner est offert dans un bar en dehors de l’hôtel. Au final, je ne recommanderai pas cet hôtel. Même si l'hôtel est bien situé, pour € 85.- par nuit, on s'attend à avoir une chambre et une salle de bain propres, pratiques et agréables,… et un bon petit déjeuner à l’italienne, ce que ne propose pas l'hôtel Régina !

9.9

Août 2006. Nous avons été à l'hotel La Noce (1er étage) alors que Regina (2e étage). J'ai téléphoné après ma réservation pour confirmer et j'ai bien demandé s'il y avait l'air conditionné car pour le prix, j'avais un doute. Alors La Noce, c'est OK mais Regina, je ne sais pas. Nous étions 3. Nous avions la chambre 1 (quadruple pour le même prix), celle de la photo (décoration bleue). Nous avons été surpris de ne pouvoir avoir qu'une seule tasse de café au lait alors que pour un chocolat, le broc en contient 2 ! Mais c'est vraiment tout ce qui ne nous convenait pas. A part ça, c'était le top !!! 85 euros la nuit, petit déjeuner inclus, on a passer 4 nuits et 5 jours à Florence vraiment bien. On était juste à côté de la Basilique san Lorenzo et on a tout visité à pieds (Nous sommes 3 trentenaires) ! Ils nous ont même gardé nos bagages pour les visites que nous avons faites le dernier jour. J'y retournerai volontiers ... Merci

5.2

nous avions demandé une chambre double avec un seul lit et nous avons eu une chambre avec deux petits lits... la chambre était tellement petite qu'il était impossible de rapprocher les 2 lits... nous avons demandé de changer de chambres mais apparement tout était complet... La salle de bain commune est petite, elle est assez propre mais constamment inondée. L'hôtel est proche du centre et de la gare ce qui est pratique. Petit déjeuner léger compris.

6.7

excellent location - helpful satff - good value for money

8.8

Location of the hotel is excellent!

4.2

This was the first time that I stayed at Hotel Regina. I stayed at other hotels booked though Venere and they were all of a much higher quality that this one. The room was definitely only one star, which is what the website said, but far too expensive for the quality of the room. The other two, and even some three stars I stayed in during my stay in Italy were far better quality for the same price. The location is good but I wouldn't stay there again.

9.2

very friendly and helpful staff! Everything necessary is there. Hotel is good located.

3.1

da un hotel ad una stella certo non richiedevo un trattamento di lusso, ma certo non mi aspettavo che la struttura si dimostrasse qualitativamente inferiore ad un normalissimo campeggio (cat.**). Le maggiori carenze riguardano i servizi igienici e la colazione. I primi piccolissimi, spesso privi di acqua calda e con le docce ben piazzate sopra i servizi igenici, la seconda semplicemente misera.

9.6

Regina is a small budget hotel but in a good area of Florence for the tourist who wants to pay little and be within short distance of it all.

8.5

great room for price in rome. clean and most spacious of rooms stayed at in europe. highly recommend

7.0

Das Hotel befindet sich in einem perfekten Platz in historischem Zentrum vom Florence in 10 Geheminuten vom Bahnhof. Das Personal ist freundlich und hilfsbereit. Preis ist absolut die Spitze. Man muss aber mit relativ kleinem Zimmer klar kommen. Wenn es stört nicht, weil in Florence gib es auch was zu tun außer ins Zimmer zu bleiben, dann die Wahl das Hotel zu empfehlen ist.

9.6

Our rooms were great, the employees were helpful, the location was wonderful--the only problem was that would could hear the people in the next room talking. But I would definitely stay there again.

9.4

Buono il rapporto qualità-prezzo. Massima educazione e cortesia. Posizione eccellente. Bagno pulito ma piccolo e vecchiotto. Price vs.quality is good, the staff was very well-mannered and kind. Location is great!! Bathroom is very little and quite old, but it was very clean. We will return!!

6.9

Hotel nice, simple, clean and well-located. Order a double room, received a twin room (just first night). Before check-out, staff was friendly. After check-out, staff was rude. And more: we had to pay part in cash (it was not possible the entire bill with credit card).

7.2

The room was very small but that was expected. The only window in the room opened onto an airshaft. However, it was very clean and the location was fine.

9.0

Great place if your on a budget. Clean and friendly.

9.6

The ubication is excelent, the train station is very near, and Mercato Centrale and Mercato San Lorenzo are only a few steps from the hotel. There we by a lot of our souvenirs and leather goods. The attention of the personel is very good. I recommend very much this hotel.

5.5

all but quite, noise all night long. clean bathroom. great location.

5.9

Pense que habia reservado un hotel con baño incluido por el precio que pague y no lo fue. Mi habitacion estaba en frente del dinning room y eso la hizo muy ruidosa. La atencion fue buena y la locazion excelente

6.6

The hotel was adequate and quite close to the train station. It was a bit difficult to find due to market stalls blocking the street entrance. Easy access to the city centre and transport. Breakfast was average.

8.5

The owner was very pleasant. We were given the large family room, because we were traveling with children. The room was spacious and much appreciated. The only downside was that the room was located over a restaurant. Therefore, it was noisy at night and we weren't able to close the windows because it was too warm. Otherwise we enjoyed our stay.

7.3

The location was great, and the staff was very helpful. The rooms were pretty sparse. It was VERY hot in Florence when we were there. The room had no fan and we could never cool off.

2.9

The service is terrible, we have booked ensuite double room, there was water leakage in the bathroom on the first night and made the room flooded. We asked the staff for assistance, and he blamed us for "playing water", and refused to clean the floor, so we had to clean the floor ourselves. We told the day-time staff to change room, and she blame us again for telling lies in order to change room, she said "You want to change because you dont like the rooms, we cant change for you, you cannot expect too much in these 1/2 stars hotel" The staff in this hotel offer poorest service I have ever seen, the service quality doesnt even deserve for a 1 star hotel. I will never return to this hotel again.

7.3

salle de bain commune très vieille et ne donnant pas envie de se laver !

8.4

Nos reservamos no Hotel Regina, mas quando chegamos, o senhor da recepcao nos informou que iriamos ficar no hotel "La Noce" (2 estrelas), que fica um andar abaixo do Regina e pelo que entendemos pretence ao mesmo grupo e a recepcao e a mesma para ambos. O senhor da recepcao foi educado e gentil e falava espanhol tambem. O quarto era pequeno mas muito bem arrumado e limpo. O banheiro e bem pequeno mas nos atendeu. O cafe da manha e simples mas gostoso, suficiente para um desjejum. O hotel fica perto de tudo, 15 minitos andando da estacao de trem e da ponte vechio. Um otima opcao para ficar em Florenca. Eu e meu marido recomendando a todos. Actually we had booked a room at the Regina hotel but when we arrives the gentleman who welcomed us informed that we would be in a room in the Hotel "La Noce" (2 stars), that is one floor below "Regina" and is owned by the same team, as we understood, and the reception is the same for both. The gentleman at the reception was polite and gentle and he can speak Spanish. The room was small but very well tidy and clean. The bathroom is very small but it was enough for us. The breakfast was simple but tasty just enough. The hotel is near from everywhere , 15 minutes from the train station and from vechio bridge. A good option to stay in Florence. My husband and I recommended to every one.

8.7

The location was great. We actually stayed at the other hotel instead of the Regina (both hotels were in the same building).

4.6

There were 4 of us and we were split between the 1 & 2 star floors, although both rooms were booked as 2 stars. No air conditioning was provided therefore it was extremely hot. We would not recommend this hotel to anyone.

6.8

Comfortable rooms, although hotel could be quite noisy during the night, especially if the tv is on and you had a room near to the desk. Otherwise all round good service

3.9

Good hotel for the price paid .I recommend it .

6.1

The room was tiny, and basically looked like an old dormitory. So dark and cold feeling. The shower was basically in the same room as the toilet, or shall I say on top of the toilet. Didnt feel clean in the bathrooms at all. For the price I would either upgrade or look for a different hotel.

6.5

We stayed in a triple room with the window facing the plaza. Wonderful for night life but not quiet. Nice views from the window and close to things. Staff was helpful and spoke good English. The bed sagged badly and was quite uncomfortable. We moved the mattress to the floor and it was OK. The breakfast was meager - OK. I think the price was a little high for the service, but then all lodging in Italy seems high.

9.7

We enjoyed the quietness of our room. Though without airconditioning, the ceiling fan was adequate. The only difficulty was the lack of good drainage for the shower...it backed up into the room. The hotel was conventiently located for all we were interested in in Florence.

6.4

When we checked into hotel regina we had reservations for a room for 60 euros for 4 nights, without a bathroom. The man behind the desk asked us if it would be okay if he put us in a 70 euro room for 2 nights, with a bathroom, and we agreed because we thought it might be nice to have the bathroom. But the room that he put us in for the first two nights was not good at all, our window opened up into an closed area in the middle of the complex that was about a meter square, and all the pipes in the building ran through it, so we could here whenever anyone flushed the toilet or went to the bathroom. Plus the breakfast area was right behind our heads, so we were woken up early everymorning as they set up for breakfast. The bathroom was nice enough to have, but the shower was just in the middle of the bathroom, with a curtain you pulled around yourself and a drain in the ground. When we moved to the 60 euro room it was much nicer, with a sink in the room and a washroom down the hall. It was much bigger as well, and opened up into a big courtyard. As for location, it was actually great. The piazza outside the hotel has a bunch of excellent restaurants all with patios to eat out in, and there was a great gelato place to stop after dinner. It is right near a major market area, and just a couple minutes walking from the Duomo, and walking distance from pretty much all of the major things you might like to see in Florence. I just recommend getting the less expensive room!

9.1

The location of this hotel is excellent;just in the center of Florence, 10 min.walking distance from Santa Maria Novella railway station and very close to all important historic and artistic monuments of this beautiful city.( I have to limit my positive opinion in order to avoid too many competitors when I book there a room in the future..., but I am more than satisfied)